Hi. I don't think you can recycle authorization keys with JAWS. If you remove the key from your old computer, then it's gone. If you need your keys reset, go to http://fsactivate.com Vispero won't res

Hi. Another way to get to the SHUTDOWN/RESTART Windows is hitting WINDOWS+X. This is what I use. Kevin, Valerie and Jilly

Hi. If you're using a numeric keypad for your JAWS control, it's the key to the left of the JAWS key. I'm not sure how to do it with the laptop setup. Kevin, Valerie and Jilly

Hi. The file size won’t show up in details view if it was removed from one of the columns in the sort options. To check to see if it’s checked, in a folder in File explorer, have nothing selected. Hit

Hi. I remember when I was using pop3 for my email, when I hit CTRL+M to send and receive email, I’d get the percentage. I now use Exchange for my email, and CTRL+M doesn’t do anything, because the ema

Hi Curtis. When you’re in File Explorer, press ALT. JAWS doesn’t say anything, but once you hit that key, hit RIGHT ARROW twice. You’ll be on the icon you’re wanting. Have a blessed day and don’t work

Hi. First, what version of Windows are you using? I had the same problem with Windows 11 and the latest JAWS. I checked folder options, and the option for checked items wasn’t on. Eventually, I totall

Hi Shirley. What version of Windows are you using? If it’s 10, I can help. Kevin, Valerie and Jilly

Hi Glenn and all. I first started using JAWS in early 1996. It was why I became a convert from DOS to Windows. Back then it only worked on Windows 3.1. It was either in late 1996 or the following year

Hi Tom. I've had strange things happen with sound cards and my laptop. What I do to try to sort things out is unplug everything from my laptop, except for its power, and start it that way. That should

Hi. Sounds like you’re learning the hard way that Teams is different from other meeting clients the way I have. Here’s the subscription info to the Teams Access group. Teams-access+subscribe@groups.io

Hi. If you’re using Windows 10, hit the Windows key to bring up where you can type something. Start typing notification, and it will be what you want to select. Have a blessed day and don’t work too h

Hi again. I did finally find the Shutdown option with CTRL+ESC. I had to hit DOWN ARROW five times to get to it, so it's why I didn't find it right away. Just letting folks know. Kevin, Valerie and Ji

Hi. In Windows 10, CTRL+ESC took me to the search box. Hitting DOWN ARROW gave me a list of all the apps. TABbing didn't take me to a shutdown option. Kevin, Valerie and Jilly

Hi. If the laptop has Windows 10 on it, CTRL+ESC won’t bring up a shutdown menu. To shut down a Windows 10 laptop, do the following. Hit WINDOWS+D to get to the desktop. Press ALT+F4 to get to the shu

Hy Cynthia. Try going into other folders and see if you have the same problem. I was having weird problems with Windows a few weeks ago. The only thing that I did that was different that seemed to fix

Hi. INSERT may not work on a laptop. In that case, try CAPS LOCK instead. Kevin, Valerie and Jilly

Hi Curtis. I think I’m running into the same problem. For me, it’s in the message body. If I’m not typing as fast as I can, I hear the suggestion, and hit TAB to accept it if it’s what I want. Most of

Hi. Go to the Windows Desktop. Find the JAWS shortcut, and press ALT+ENTER You'll be on the page of the dialogue you need. Hope this makes sense. Kevin and Jilly

Hi Michelle. Looks to me that you're not doing the command right. You want to do dots 128 chord all at the same time, then whatever is for F3, either the letter C or a dropped C, I can't remember. The