Hopefully those experiencing this are or have contacted FS so it can be fixed. Alan

Kevin, I have not encountered this. Sounds like Sharky is attempting to listen for a voice command. Personally, I have not played with that feature. Alan

Bill, I was using the windows key + B. Using the insert then F11 produces exactly what your directions indicated. Never knew there was a difference. Wonder why and what the advantages are of each? Tha

Bill, Doesn’t work for me, it simply moves volume up and down, same as left and right arrow. I have to hit application key then arrow down to mixer. Don’t understand why all systems don’t work the sam

I had the same problem. I think Bill met hit the applications key, then arrow down. I did this and got to where he indicated. Alan

Many ways to do this, but what I do is Go to search box and type default apps Al

I would suggest calling FS or Vispero, seem to go by both names. Lots of variables so I don't want to give out incorrect information. Alan

Just renewed mine, thanks here for the reminder. I believe the sales person said after January 1 it would be $225 Alan

Jonathan, Thank you for the suggestion. Not really sure where to find this, could you head me in the right direction? So far, all other suggestions offered have not worked out. Alan

Ron, Thanks for the feedback. I could go back to Office 2016 but I just subscribed o Microsoft 365 so that just doesn’t make sense to me. Let’s hope that Microsoft and Freedom scientific get it worked

I will try to keep this brief but hope to get some helpful feedback as well as share my journey on the issue. I decided to upgrade from Office 2016 to Microsoft 365 for a number of reasons. I deleted

Richard, I’ve had the same problem in the past. Problem was Word was in page view rather than draft mode. Switch to draft mode(ctrl, alt N) and you should be fine. BTW, if you are the same Richard Tur

Marie, Thanks, that did the trick. Had to do it twice as I had left Outlook open in the background. Best, Alan

Just installed Jaws 2021. I didn’t react to the box asking me if I wanted to import settings from a previous version as I wanted to check something out prior to doing this. I don’t get that box again

Thanks, will give it a try Al

Hello, Yes. I listened to a webinar by Liz & Rachel from Freedom scientific and when using Edge following that discovered just what you are talking about. I brought it to her attention and she was che

Bob, I had this problem a long time ago, the below fixed it, give it a look: 1. Have Excel open. 2. Press “alt+f” to open the file menu then press “t” for the options. 3. Press “control+tab” until the

Can you share with the group why? Alan

Kevin, I have not done this with the most recent Jaws2020 update but have with the previous version of Jaws 2020. The rest of my setup is same as yours. I have never had to forward to my iPhone as my

Alison, Here are some suggestions I saved from list member, Mike B: How to scan files using a scanning device with the Jaws OCR feature. Steps are below. This will only work with JAWS2018 and newer. 1