Dear All, I am facing a strange problem with JAWS For Windows 2021 on my new Microsoft Surface Go laptop. Although the laptop runs very smoothly, JAWS gives me a slow and sluggish response when switch

Thanks people. I am now only running Windows Defender but the problem has not gone away. JAWS is sluggish in all applications that I use. Chrome, Firefox, Word, Windows explorer and so on. I guess som

Thanks Sieghard. The problem persists even without the antivirus running. Moiz.f

No Ron, McAfee and Sophos. The Microsoft folks also tried disabling Sophos and doing a clean reboot of my computer. It didn't help. Moiz.

Dear All, I did get in touch with Microsoft Accessibility. They remote accessed my computer but weren't able to solve the problem. The person has sent it to her research team for further instructions.

Mario, I run no other program at startup. My computer had the McAfee antivirus which I have just uninstalled. I have now moved too Sophos. Martin, Thanks for letting me know about microsoft accessibil

Dear Alan, I have got in touch with them on several occasions. Hasn't helped. Moiz.

Dear Mario, They asked me to uninstall JAWS with all its registry files and reinstall it once again. I followed their instructions but this didn't solve the problem. Then I got my computer formatted,

Dear All, JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every few minutes. I get it back to working normally by unloading and reloading the application. Strangely enough, I have also