This sounds more like a formatting issue by the document creator, if they havent set all the text in the heading as a heading, i.e. they only selected the heading level on the first word, then that is

I would first check that JAWS is set to “use on the lock screen”. Otherwise, when the UAC pops up, just press the left arrow once and then press enter. Or you can change the User account control setti

Yes, pretty sure this will fix it. It is what I was going to suggest, I have had to do it with many clients.

Like I said, the check box for list is not checked, it makes no difference because this is not the problem.

Hi Adrian, this is new and not in the settings, I have gone through every setting in JAWS, including the ones you mentioned. Everything in the list is turned off, and all verbosity levels are set to t

Hi everyone, since the June update, which introduced an update to JAWS reading Aria group names, JAWS now keeps reading “list containing 1 items” or “list containing 3 items”. It is announcing this be

Hi, I can confirm that the Dell uses Fn+esc to toggle back to function key mode. I occasionally get JAWS only saying read or unread in the message list. I just alt tab away and back again to fix it. T

Did you ever think that your teacher was wrong, and that no one has ever corrected you. If you took the time to check a dictionary you would see that menue is not in it. Or are you right and the Oxfor

I have never seen menu spelt with an e on the end, and I am not American. As far as I can see it is not in the dictionary. https://wikidiff.com/menue/menu This might be a case of Berenstain vs berenst

Hi Laura, just because it is a pdf file does not make it unreadable. Yes, some pdf files are scanned documents, which need OCR, and later versions of JAWS tell you this when you open them. The other p

Hi Laura, when I was using Outlook 2016, there was a time when the attachments section was collapsed and I couldn’t navigate to the attachments. I cant remember how it was brought back, I had IT do it

It wont work with audio ducking on because like they said JAWS is still outputting audio eeven when it is not talking, as in a silent track. This would cause all other audio on the pc to be ducked, be

I have found the hotkey settings, and I have got it to answer with shift+Ctrl+a and hang up with shift+ctrl+f. I would like to be able to get to the call history and queue settings a bit easier. I am

Hi Anna, I haven’t read all the messages in this thread, but have you tried Ctrl+Alt+z to turn on screen reader support? Otherwise here is some information for you Keyboard shortcuts for Google Docs (

Hello group, I just joined yesterday. I am working from home for the next 4 weeks due to Covid19, and my laptop has the 3cx client on it, which is not very accessible. I am looking at doing a course o