Hi Laura, just because it is a pdf file does not make it unreadable. Yes, some pdf files are scanned documents, which need OCR, and later versions of JAWS tell you this when you open them. The other p

Hi Laura, when I was using Outlook 2016, there was a time when the attachments section was collapsed and I couldn’t navigate to the attachments. I cant remember how it was brought back, I had IT do it

It wont work with audio ducking on because like they said JAWS is still outputting audio eeven when it is not talking, as in a silent track. This would cause all other audio on the pc to be ducked, be

I have found the hotkey settings, and I have got it to answer with shift+Ctrl+a and hang up with shift+ctrl+f. I would like to be able to get to the call history and queue settings a bit easier. I am

Hi Anna, I haven’t read all the messages in this thread, but have you tried Ctrl+Alt+z to turn on screen reader support? Otherwise here is some information for you Keyboard shortcuts for Google Docs (

Hello group, I just joined yesterday. I am working from home for the next 4 weeks due to Covid19, and my laptop has the 3cx client on it, which is not very accessible. I am looking at doing a course o