Hi, There was an update I think it was last week or so. Ron & Globe

Hi, Why don’t you use control alt and the arrows to move from cell to cell and have them announced if you set column and row titles to be read. Ron & Globe

Hi Ann, I wouldn't mess around. I'd just download a fresh version from the web site and install it right on top of yours.. I've had that problem with doing just an update. You are better off downloadi

Hi, When you uninstalled JAWS and re-installed, did you remove all shared components in the uninstallation process? Try it again if you didn't do this because it makes a difference in a lot of cases.

Hi, If you had the annual licence you purchased for 5 years you need to go to the Freedom webb site and download the one that is there. Then you have to go to portal.freedomscientific.com, sign into y

Hi, From what I understand, JAWS 2022 will work on nothing older than Windows 10. Ron & Globe

Hi Mike, By doing this and sharing, you helped me solve my problem also Thanks Ron & Danvers

Hi Marty, To read attachments, the JAWS keystroke is insert a. Place yourself on the document you want and hit alt down arrow to pull down the menu of what you can do with the attachment. You can open

Hi, I haven’t had much success with a repair. The best thing is to download a fresh version of JAWS from the Vispero web site and install it right on top of yours. You won’t have to authorize again ei

Hi David, At this point, I would completely uninstall JAWS and install a fresh copy. It may work keeping your settings when you remove this version but, if you don’t have anything else using JAWS like

Hi, I installed the latest version of JAWS 2021 yesterday and have had no problems at all up until now. The voice is absolutely normal. Did you install the update? If so, I recommend that you go to th

Hi Jerry, From what you have now, I think you’re best bet would be to go with Outlook which will let you import from Outlook Express. I am using it with JAWS 2021 and have been doing this with every J

Hi Madison, Just press F6 and go to allow editing and hit enter. Ron & Danvers

Hi, What they mean by reproducing a problem is to do the steps one by one that end up in that problem and tell them what these steps were. They are the ones who want to reproduce your problem by follo

Hi Madison, It is a problem in JAWS 2021 which was there in 2020 also and was not fixed. I wonder when they will fix it, hopefully In the next update. Ron & Danvers

Hi, Do not uninstall shared components. They are insignificant and won’t harm anything if you leave them. You won’t gain anything at all by removing them. Ron & Danvers

Hi, You would buy the update from a Canadian reseller. At this point, you have to update from 2018 to 2021 so that means you need 3 updates because you are 3 years behind and they will not sell you an

Hi Alan, I have had the same problem since I went to Office 365. I cannot youse Icloud to synch my contacts anymore and also cannot use NVDA on my computer. It works in Word but, as soon as I go to Ou

Justin, After you enter the group name you should be presented with your list of contacts so you can highlight the ones you want in the group. The e-mail addresses must be in your contact list before

Hi Laura, I have already renewed for 3 years by calling Vispero directly and going to sales in their menu. You can purchase it for one year, 3 years or 5 years for increments of $90 US. You don't get