Kevin, When someone looked at the images, were they part of the diagram or were they captions below the image. If part of the interior of an image like a diagram, the original OCR engine may not have

Kevin, If the images are diagrams or photos there may be nothing there for an OCR program to convert to text. Not knowing what the technical manual may cover, the images could be true handwriting mean

Control + spacebar is a toggle. Rick

Jane, Thank you. Rick

Jed, Is JAWS speaking the date and time for each of those files> If so, and if your screen shot is a recently generated one, then the most recent is likely what you want. Good luck, Rick

Laura, If the attachment is open in MS Word, that program protects you from opening a document sent to you by email. Because it is protected as screen reader does not have access to the text. To remov

Dean The context key is an unsung wonder of Windows. I was teaching a blind student who needed a laptop to use with a screen reader. The tech person knew just the right thing and it was ordered withou

Is the cable specific to the device or does it use a USB with the three standard connectors? If it is USB then places like Staples or Amazon would have such in a variety of lengths and connectors. Ric

Great job Professor Brian. Sharron, Good job of structuring your “simple” questions. Going to keep this but promise to site both of you if I quote it anywhere. Rik

Jed, Rick again, Is there a One Drive icon on your desktop? If so, and if you click on it, it will appear in File Explorer. It is just like another drive on your computer. I have used it for a long ti

Brian, So very well stated. Wish all you have written could be the first thing that someone needing AT hears. For far too long, developers and manufactures have pushed that notion that they have creat

Jed, Rick Ely here. Now to be honest, I have no idea what to do when Power Shell is open, but to open it: Go the start menu, open search and start typing in PowerShell. It will appear as PowerShell de

I too hate the changes. I contacted Chase a number of times, but didn’t see any implementation of my suggestions. I am getting more proficient but still get lost at times. I am using both JAWS and NVD

Tom, This is mostly off topic, but you mentioned Jamal Mazrui. We knew each other when at Harvard many years ago. As a lark, I looked up his name and found some interesting information about his curre

David, Quite sure you are correct here about sixteen being the most current version. I am using 365m my contract is paid for the year and no version 18 has appeared. Rick Dr. Rick Ely TVI, Vision Cons

Jim, Thanks for that. Way simpler than the new "improved" method. Rick Dr. Rick Ely TVI, Vision Consultant 451 Rocky Hill Road Florence, MA 01062 &413() 727-3038

Glad or should I say, sad, to see you have the same issue. This is true for other screen readers as well. I have some vision and combine Windows Magnifier with a screen reader. If I figure out a keybo

Elaine The support number is: at 1-888-283-1678 I pretty much just use the regular Amazon site without too many issue. Luck, Rick Dr. Rick Ely TVI, Vision Consultant 451 Rocky Hill Road Florence, MA 0

I would agree. I moved from 10 to 365 with few problems. I use Word, Excel and Outlook all the time. I would suggest spending a bit of time in options to configure settings as you had them in 10, Rick

From Ease of Access settings. Best way to find those options is to press the start menu and type ease of access. Press enter and the options for all of those features will appear. You are looking for