Hi, I’m running JAWS 2021 and have just upgraded to Windows 11. When I first press alt tab, before the first app is announced I get extraneous verbiage which sounds something like: “Task switching, ta

Hi, Before you go to the bother of reinstalling Windows, you should definitely call the Microsoft Disability Answer Desk and have them try and fix it. Cheers, Ed

Hi Joe, Silly question probably, but have you checked it's turned off in JAWS 2020 as well as JAWS 2021? You’ll need to change the setting independently in each version of JAWS, assuming of course tha

Hi Joe, You need to turn off smart navigation mode. Go into Settings Center with JAWS key+6. Press shift+control+d to load the default settings. In the search box, type "smart" and press tab to get to

Hi Bill, It's by no means a given, but obviously the premium VPNs tend to be better than the free ones. Cheers, Ed

Hi David, You’re not off base at all. Another use case for a VPN. Cheers, Ed

Hi Dave, Theoretically yes, and being able to stream things from other countries is my primary use case. However, different broadcasters are more or less efficient about cracking down on VPN use. You

Hi Bill, Yes it does. You do all that through the server addresses. Cheers, Ed

Hi Jed, In terms of setting up a VPN, you can either install the client provided or key the settings in manually. Most people prefer the clients as you just tend to click on the location you want to c

Hi Bill, Press Windows key+i to bring up settings. Press enter on Network and Internet from the list. From the next list, press enter on VVPN. Alternatively, just typing “VPN” in the search box that a

Hi Stew, As long as your VPN provider of choice lets you see its relevant settings, then you can key them in manually into Windows. This is a bit more work but it's no more complicated than setting up

Hi James, Ever since the convention sales have started, Sight and Sound - the UK distributor - has replicated the sale. Unlike GW Micro, FS have never been willing to sell to international customers a

Hi Klaus, F6. You may want to experiment whether shift+f6 is quicker if you find that it takes several presses of f6 to return you to the virtual buffer. Cheers, Ed

Hi Richard, The generation of the chip doesn’t refer to the number after the I. Yours is an 8th generation I7 chip - you can tell this by looking at the number immediately after the 7. If there is an

Hi, It sounds as though your keyboard layout is changing - possibly between English US and English UK. The hotkey to do this is alt+shift so easy to activate accidentally. Cheers, Ed

Hi, "HIGHLIGHTED" is typically what you want as JAWS will typically read what’s highlighted when navigating, rather than everything or nothing. Cheers, Ed

I’ve found from bitter experience that the competence of the local sightling is a relevant consideration … At least there's a certain level of competence with the Microsoft solution. Obvious a tech sa

Hi Marianne, I use my smartphone to call Microsoft Disability Answer Desk by Be My Eyes, and point my phone at the computer screen while they help me manipulate it. Strictly speaking the bios is the d

Hi Mike, First things first, I’d get the password by going to www.facebook.com, entering in your wife’s email address and choosing "forgot password". If Facebook logs you in automatically and you don’

Hi Jim, OneDrive offers 5GB storage for free, with paid plans if you want more. If you subscribe to Office 365, you get 1TB included with your subscription, and if your subscription allows you to shar