I do it from within a movie or show. As an example, The Crown has audio description. Turn the virtual cursor off and tab through the video screen (not the selection one!) until you hear audio and subt

It sounds like it may be opening in Edge over Acrobat. If that’s the case, unfortunately JAWS 2018 won’t read it. You will need to download Acrobat from Adobe’s site. -Alyssa

Hi all. This doesn’t affect JAWS directly, but I was hoping some of you may have had the same issue and have worked around it. I had to reinstall Windows 10 on Sunday because it decided it would crash

Have you tried maximizing the screen? I have seen this with other versions, and somehow the screen had gotten minimized.

Contact FS, and report this. I also have issues with JAWS 2018 and Office 365. Mine are with Word. I cannot properly read information in tables, so I can see how this would transfer over to Excel.

Yes, I am having the problem. No, no idea how to fix it. I’ve installed a different version of Firefox and even changed some settings without any luck. It is very frustrating and nearly makes me want

Hi there. I want to make sure I understand this correctly as I’m not having issues with what I just did. So if you click on a chapter, it does not show the subsections for you? There are tons of links

I've seen that option. The problem is that I wasn't even alerted that there was an update. I swear I have this computer to always alert. I just know the computer was working one second and stopped the

The uninstall was already done, and no. It had no effect. The computer has been restarted several times, and I even tried a system restore. Considering there is no way to turn off auto updating in Win

Hey guys. Prior to going to bedf last night, my laptop was currently fine. Now, I cannot navigate within any web browser. The virtual cursor does not work. Navigation keys do not work. I’m in the proc

That's interesting. I have always noticed resume but never start over. That would have been nice!

Rewinding for us works the same way in IE and Firefox as I described. Just checked it. You could always do what I mentioned and keep holding down the left arrow. It'll go to the beginning. Or if you h

It looks like the format of the player area just changed. I've yet to try it in IE, but in Chrome, Netflix acts really weird. I've found to rewind, I have to press the space bar twice and then use the

You have to use your JAWS cursor with MIRC. It works well if you do that. Not sure of others. -Alyssa

I’ve personally just not had a chance to hunt down the form but plan to do that.

I have had some issues. Outlook crashes when I switch folders. I reverted to JAWS 18, and everything is fine. -Alyssa

Word2016. FS is aware of the problem and was able to replicate it. Tables in all other programs work fine.

What brand of laptop? There are usually settings in the power options to dim the screen. It’s not off, but believe me, it’s dim enough that no one can make it out. I keep mine as low as possible since

The table problem in Word is not fixed. I was the one who reported it. I updated, did repairs, did a reinstall, and it still does not work. With that said, FS has been contacted about it again. Just F

I have noticed JAWS can be slowed down by other programs starting at start-up. If you have another screen reader starting too, that could be a problem. Some antivirus programs slow it as well, and som