I press control and the letter a …… The same as in Word. Laura

I don’t know if I have an OCR program or not. I’m very determined and will keep searching for a way to read these PDF attachments …… Surely there’s a way this can be done. It’s getting late where I li

Hi Tim, I don’t have Jaws 2018. I have Jaws 18. Laura

Thank you to everyone for your input and suggestions with this issue. Your help is greatly appreciated. It is insert a, not alt a to get to attachments. I now can get to those attachments but I can’t

Hi Richard, Thank you so much. You are correct. It is insert a and not alt a. I got to the attachments but cannot read them because they are in PDF format. More learning to do on my end. Laura

Hi Richard, I am using Jaws 18, not 2018, Outlook 2016 and Windows 10. This is the only email I’ve not been able to access attachments. Laura

Hi Madison, I tried Andy’s suggestion. I followed his instructions and saved the attachments to my documents folder but they are not there. Laura

I did try this. I successfully followed the steps and saved them to my documents folder but they are not there. I’m using Outlook 2016, Jaws 18 and windows 10. Laura

Pressing insert plus a is how I usually get to the attachments. That is not working now which is why I asked if there was another way to get to attachments. Pressing shift tab is not working either. L

I’m using Outlook 2016, Jaws 18 and Windows 10. The problem is not being able to get to the attachment. Laura

Hi Madison, Thank you for responding. I tried your suggestion without success. Laura

I opened the message. I then pressed shift tab but had to do that several times until I heard anything about attachments …… Jaws said “attachments button, to activate press the space bar”. I pressed t

Hello, Is there another way other than pressing alt plus a to get to an email attachment? I’m using Jaws 18 and Outlook 2016. Laura

Hello, I’m having trouble with trying to communicate with a business via email from their web site. When it says “I’m not a robot checkbox not checked it will not allow me to check that to let them kn

Thank you but that does not work in Windows 7. Laura

Thank you …… How do I turn it off? Laura

Problem solved. I did the date and time search and found that the time zone button was not checked. I checked this button and that corrected the time. I don’t know how this got unchecked but it’s all

Hello, The time in my computer did not change last night/this morning when we were to fall back one hour. I’ve had this computer for several years and this has never happened before. Would somebody pl

Bill, Thank you for the info. Narrator came on but it didn’t help. When I pressed tab, narrator would say tab and when I pressed up or down arrow it would say up arrow or down arrow. Jaws won’t speak

Hello, Would someone please give me the shortcut keys for turning narrator on and off in Windows 7? Thank you in advance. Laura