I am sorry to tell you that when I had this problem it turned out to be a faulty hard drive. After install of new hard drive, update went just fine. Stan

If you are asking about browsing the Bard Talking Book website, Google Chrome works fine for me. Stan

Listers: A fellow jaws user and friend recently died. His widow wondered if she would get any money back from Jaws. I said I would ask around. Would an unused SMA be eligible fore refund? I don’t thin

Are your start and stop dates the same?

Thanks, Bill and Richard. Time will tell for sure, but I think that did the trick. Stan

Listers: How do I turn off email notifications from Outlook 2016? As it now they intrude even when I am doing other apps. Running Windows 10 and jaws 2021. Stan Stan

This was so easy. I am embarrassed that I tried to make it so hard. Thanks, Stan

Thank you, Joseph, but now I am feeling a bit dumb for having to ask this follow-up. I already have a Microsoft account with password. How does that change or complicate the instructions you sent me.

Dear Listers: I recently had to have a new hard drive and thus a new install of Windows 10. Formerly after boot up I would get the Windows welcome with sign in in which I typed a 4 digit password whic

Bot it. Thanks, Bill. Stan

Thanks, Bill, for the tips about McAfee, etc. Now, do I get this right? I will download the 7 day free trial of the Pro version. After 7 days I will decline the pro version and the free reader Is left

Listers: After a hard drive change, I need to download an adobe reader. As a jaws user is there some choice of reader that I should be aware of? Maybe all Adobe readers are the same. Thanks, Stan h

Thanks for the tips, you guys. But where do I find One Drive settings? Stan

Hello listers: I have a one drive account. I have a one drive folder on my hard drive with lots of other folders and files within it. So are the contents of my one drive folder on my computer, in the

Thanks for the detailed guide for Defender. Stan

I am rid of McAfee and am now relying on Defender. I have jaws 2021 and windows 10 ver 20h2. Wher can I learn more about Defender? How do I manually request a quick scan, for instance? A little help t

Dear List: I am running J 2021 and Google Chrome is my default browser. Edge and a site called personal Microsoft comes up frequently at start up. Seems to slow up start up quite a bit. How do I get r

Not unless Jaws is in systray. When Jaws is in focus,though, alt/F does access the Jaws menu, and I thank Dave for clueing me in. I bet Bill White’s suggestion would have worked, too, but I did not ge

Listers: Help! I decided to not run Jaws in the systray to see if some problems would go away. Now I do have j 2021 running but no control over it. I could not put jaws back in systray if I wanted to.

Good morning List: Since upgrading to Windows version 20H2 I have various problems in windows and jaws version 2021. Soon after upgrade to 20H2, Windows Security notified me that they wanted ne to tur