Hi Gene, Thanks for your response. Yes, I think that’s what I’m going to end up doing too, use Windows Defender. Thanks again, Russell

Hi everyone, I have been using BitDefender for Mac on my iMac for a couple of years now. It is quite accessible with VoiceOver. I had an opportunity to upgrade to BitDefender Total Security which allo

Hi Mark, I did run into an issue using applications mode in Blackboard whereby I wasn't able to type text in an edit field. I was using Chrome as my browser, and when I switched to Firefox, I was then

Thank you to all who tried to help with this issue, but especially to Ben and Robin. The problem was exactly as you both had indicated. Every slide has from 3 to 6 lines of text, all preceded with a b

Hi Curtis, I sent a copy of my PowerPoint presentation to Eric at Freedom Scientific, and he was able to reproduce the issue I am experiencing, but he wasn't able to provide a fix. I appreciate your o

Hi Curtis, Yes, I've tried using the letter's N and P to navigate as well as page Down and Page Up with the same results. I'm not sure why the slide doesn't change on the first press of any of these k

Hi everyone, I'm working on a PowerPoint presentation using JAWS 2022, latest update. We are using Office 365. I will be presenting with a co-worker virtually through Microsoft Teams. My co-worker wil

Hi Curtis, I wonder if the reason you are not noticing the "message body" text being read by JAWS is because you were only reading an email message. For me, the issue occurs only when composing or rep

Hi Kane, I am having the same issue with JAWS saying, "message body, message body" on blank lines when composing an email message in the web version of Gmail. JAWS also says "message body" at the end

I’m not a big Firefox fan myself, and only use it when necessary! 😊

I’ve had issues with edit boxes in web apps in the past, and solved it by using Firefox. HTH Russell

Sorry, not sure how to fix that then. Russell I did that and both of those are checked and I still got what I said contact information Mike McGlashon PH: 618-783-9331 Email: michael.mcglashon@comcast.

Hi Mike, Try to go to the status bar by pressing F6, and once there press either the applications key or Shift F10, and from the menu that pops up, make sure “Items in view” and “Unread items in view”

Hi Brian, Yes, I’ve read many of your posts to the JAWS list over the years, and find them thoughtful and very helpful. That is eerily strange that this topic would appear on multiple groups, but I’m

Brian, You are a Saint! The first link in your email had the answer. For some reason, there was a filter applied, although I couldn’t figure out exactly what the filter was. The solution was to press

Hi everyone, I’m running Outlook 2019 with the latest update to Jaws 2021. In the past I was able to get the message count by pressing Insert + Page Down. I am no longer able to do this. If I press F6

ÎHi Bill, I think what this refers to is keyboards that have a volume button or control on them. I have a DAS mechanical keyboard that has a volume control knob at the right side, and in previous vers

Good idea Don, however, we needed a solution right away, and what you suggest takes time. Thanks for your response, Russell

Hi, Sorry getting to some of these messages late. If you haven't already done this, try Firefox. It works well with the Discussion Board in Blackboard. Good luck, Russell

Hi Jessica, No I didn't try Narrator, but did try Edge, and it didn't work either. Firefox, however did work, so problem solved Thanks for your response. Russell