Hi Jim, Maybe try maximizing the File Explorer window? Cheers, Russell

Hi all, I've had this beef with JAWS and reading PDF documents forever! In a long PDF, when you press CTRL plus PageDown to go to the next page, the focus ends up somewhere in the middle of the next p

Hi, I just got off the phone with Freedom Scientific. Apparently there is a Windows update that mutes the Eloquence FSSynth32 synthesizer. I just need to guide the student to the sound settings and un

Hi all, I'm working with a student who has a fairly new HP laptop running Windows 10, not sure exactly what edition of Windows. He is running Jaws 2018, and yesterday Jaws quit speaking. I wasn't ther

Sorry that didn't help! Have you tried pressing Shift + Delete on the folder from within the deleted folder? Russell

Have you tried first deleting the messages from these folders and then deleting the folders? Not sure if this will help, but worth a try. Russell

Hi Marvin, If you press CTRL + Shift + N, you will be placed in an edit box where you can type a page number, and then press enter to jump to the page number you typed in. Before you type a number tho

Hi Marvin, There is a security setting in Adobe Reader that you need to disable. Go to Adobe preferences by pressing CTRL + K. In the list of preferences, look for "Security, (enhanced)". Tab to where

Hi Sieghard, Thanks for your response! I'm thinking that I may purchase a cherry Blue keyboard for my iMac at home and if it's not too noisy, I'll purchase a Windows one for work. If it's too noisy, m

Hi Sieghard, Would the Das Keyboard 4 Professional be okay to use in a shared work environment? I'm wondering if the clicking sound would annoy my co-workers? Is the Cherry Brown version the identical

Hi James, I agree with many of the others. I really like Chrome. It's easy to use, is really fast, and, once you get used to the way the settings menu is set up, it's easy to navigate as you can navig

Hi John, On my iMac there's a setting in Keyboard settings to use Smart Quotes and Dashes. It's either checked or unchecked. If it's checked, when you type a quote, it's automatically changed to a Sma

Hi Richard, Good to know. I just turned off "Smart Quotes" in System Preferences on my iMac, so all should be well now... hopefully! :) Thanks, Russell

Hi Richard, I think I have “smart quotes” in my instructions. I typed the instructions from Mail on my iMac, and, when I read your quotes VoiceOver reads Quote yes quote and in my instructions, VoiceO

Hi Richard, I see no difference in my steps and yours? :) Thanks, Russell

Hi Steve, Let’s say you have Yes or no in cells B2 to B100. In cell B101, or wherever you wish, type the formula, CountIf(B2:B100,”Yes”). This will give you the number of cells with “Yes” in them. The

Yes, this is happening to me too! Iam not even able to use Windows Mail as it closes immediately upon opening. Luckily, I use Outlook, but just wanted to see if I could open the Windows Mail program.

Hi, I’m running a stand-alone version of Outlook 2019 here at home and when in the Drafts folder, I can bring up the folder list with CTRL + Y. At work, however, I am running Outlook 2016 as part of O

The update fixed the alt+ 1, 2, 3, 4, reading issue for me. Cheers, Russell

Hi George, If you wish to insert a new column, place your cursor in the column to the right of where you wish to insert the new column. Select the column you are in by pressing CTRL + spacebar. Jaws w