Hi Tom. In the Task manager, you may need to close the process of said program. Sometimes, the instance of it running can hide there. I would look in the processes area in your Task Manager and see if

Hi Debbie. I am sure you have already tried this, but are you sure that your browser is maximized. Windows plus up arrow should do it for you.

You may consider running the off-line installer that you can download from the downloads area as well.

Hello there. Here where I work, I have to do this a lot as part of my job, and unfortunately, when this happens, I have to request sighted help, because there are certain things that I cannot do with

Hi all. Just an observation. Have you verified that your Mantice is being seen by the PC. Usually, when you install a braille display, you can see the info in your device manager. Have you checked the

This article has no business on this list. If a republican would have posted something pro Trump, everybody would be up in arms over it, but this was allowed. Doesn’t seem fair to me. Political opinio

Hi there. I wonder if this will make a difference on how braille displays handle alt tabbing. Currently, you can only use the ALT tab keystroke to move between two open programs. If there are more, yo

The remote add-on is available on the home use JAWS license but not the annual subscription. I just wanted to add that. I have users using both the pro and home use licenses with Citrix and the VDI se

I currently use the Q Braille, and it does work well with both my iDevices, and my computer. I do have to use the USB connection with JAWS. Bluetooth doesn’t seem to be very good. It does work, but I

Hi all. Just an FYI, the Tandem service is also down at the moment.

The Beta works fairly well, with the exception of a few things. The most common issue that I've had, is sometimes, it will not allow me to Alt tab through my open windows. It will act as if there are

Hi Kevin. This is a Chrome issue. The browser saves addresses for you by default. You can disable this in your settings, and I would, if you enter a lot of addresses using Chrome.

Hi David. If you go into the narrator settings, and navigate through all of the options, you will find the braille settings. You have to tab quite a few times to find it, but they are there. They shou

Hi David. I have had this same issue before as well. I would be happy to help you off line if necessary. As someone else suggested, make sure that Narrator id not taking over the braille support. JAWS

F5 also works the same as control G. Nice to have choices, right?

I do use it, and find that tabbing through the fields once in scheduling assistant seems to work OK. It's not great, but it does work. It also allows me to move the time of a meeting around, so I can

Hi there. Perform the following steps. Make sure you are in the inbox for the correct account, and then press Alt plus the letter V, followed the letters A, B and then W. This will change the view for

Hi Jessica. Add the caps lock key to the shift button, and then press the semicolon key for the touch cursor. Shift plus the semicolon key activates the PC cursor, if the laptop lay-out is being used

Hi Jessica. If you are using a desktop PC. Press the shift key plus the plus sign or the PC cursor on your number pad. To turn it off, press the PC cursor twice quickly.

Have you tried using the touch cursor to see what may be on the screen?