Hi Adrian, I am taking a wild guess, but have you tried Control + W to close it? Also, I am wondering if it is appearing because for some reason when you press alt + tab, the tab key isn't working. Ju

Hi Andrew, If you are asking about the first version of JAWS 202, it came out in November. Since then there haven’t been any updates to JAWS 2021. Happy New Year! Take care and stay safe! Debby

Hi Mark, There might be another way to do what you want, but the first thing that comes to mind is to use JAWS speech history. To do that hold down the JWS key and then press the spacebar. Release bot

Hi John, Did you export your settings from JAWS 2020 to JAWS 2021? If not then it could still be the structured mode issue. The reason I say this is because I am typing this on my Mantis by using a Bl

Hi Gery, While in Outlook press JAWS key + 6 on the number row. You will come into a search field. Type the word braille. Then without pressing enter arrow down until you come to the choice that has t

Hi John, This sounds very strange. Just a couple of questions. How are you connected to the PC, via usb or Bluetooth? Which version of office are you using? In outlook do you have JAWS speech? What ha

Hi Daniel, This is one I learned from this list just a couple of days ago. The keystroke is Control + shift + caps lock to get to the menus from the JAWS laptop layout. I also have a JAWS shortcut on

Hi Mike, I have seen that error many times when working with braille displays and JAWS. It usually is fixed with either a reload of JAWS or a reboot of the computer. It sounds as though most things ha

Hi Dacia, I haven't heard of this, but I think the best thing to do is call Freedom Scientific at either: 1-800-444-4443 or the U.S. Sales number at 1-866-666-6126. Take care and stay safe! Debby

Hi Andrew, I may be way off with this, but are you using Outlook on the web or have you downloaded it to your computer. When I read Office 365, I think of it being the web version. From what I have re

Here is a site that I have found that is easy to use on my iPhone: https://www.washingtonpost.com/graphics/2020/world/mapping-spread-new-coronavirus/ Debby

Hi Jessica, I can’t check this out because I recently had shoulder surgery and I’m not able to use the computer easily. But what you need to do is be in Outlook 365, go into the jaws settings and go t

Hi Paul, I am no expert, but I have two thoughts. First if this is a spreadsheet that he is editing or trying to view, is there a chance that it is in protected view? You should be able to use F6 to l

Hi Les, It has been awhile since I worked with Acrobat ⠠⠏⠗⠕⠂ but this situation worries me. If you have a form that has been created as a PDF file in Pro, chances are you can fill it out--unless the p

Also, I could read links character by character by just using the numpad keys. However, I just checked and I was able to read a link character by character by using the regular cursor keys. It seems l

Hi, Where I volunteer I am using a windows 7 machine, Jaws 2018 and Excel 2010. To get the background color change to report I have to press insert + 5 or insert + F twice to hear the changed backgrou

Hi William, I can’t guarantee that this will work 100%, but this is what I would try. Say you want to paste your content in a1 through e1. Do this: After you get the information on the clipboard go to

Hi Mike, To start using the touch cursor it is shift plus pc-cursor. To turn it off it is pc-cursor twice. Debby

#advisory

Hi Amanda, Maybe you have already tried this, but have you gone to the file menu and exit and tried to get out from there? I remember a couple of years ago I had a similar problem with Acrobat profess

Hi Ed, Try pressing Control + shift + 8. That is a toggle. By the way, it is the 8 on the number row. Good luck! Debby6