Hi Kimber, If you haven't done it already, it sounds as though JAWS needs to be repaired. If you have questions about doing that let us know. Debby

Hi Kimber, I have my JAWS in the notification area, but I think this will still help. In JAWS go to the file tab, then options and arrow down. One option is braille. Press enter on that and tab a coup

Hi Ashleigh, I am the one who wrote those directions. I thought they would work in the favorites as well as on the favorites bar, but they do not seem to work in the favorites. However, if you have th

Hi Jeff, From what I have found, the context menu--the applications key or shift F10--is your friend. I am going to make an assumption that you can get to your favorites. If my assumption is wrong, ju

Hi All, Just to make sure everyone is on the same page: Acrobat DC is the free version to read PDF files. It cannot do ocr on a file. If are using it and you get the “empty document) message you will

Hi Betina, The email you replied to has a lot of good suggestions in it, and ultimately you might have to call Freedom Scientific. However, years ago I had a similar problem with a display, so that br

Hi, Well, the plot thickens! I had an AIRA agent look at the USPS site. It had flagged some errors, but the error messages were in red and not accessible to JAWS. Also, even though I had activated the

Hi All, This thread reminds me of the problem I have been having doing a change of address on the USPS site—that’s the US Postal Service. I get all the way down the page filling in the basic informati

Hi, Generally, I think you are out of luck. But I wonder if playing with the cursor options under braille will make any difference. The one I was thinking of was “braille cursor follow active cursor.”

Hi James, If you are using MS365, then I am assuming the email client is Outlook. To do a find press Control + Shift + F. You will land in a field in which you can type a search term. If that is what

Adrian, thanks for the reminder on the system menu. I knew I needed to look at that, but was having brain freeze on how to get there. Chris, both methods for doing the find actually do find what I am

Adrian, I liked your idea, but no go. Mike or anyone, when you maximize, does it say it is maximizing? I am not sure mine is working. I did go into the context menu on edge and told it to maximize the

I have tried control + insert F before and I just tried it now, and no go! I am stuck at the top of the page. By the way, in both cases control + insert + F and insert + F JAWS says "JAWS find." Thank

Hi all, I am using Edge and Chrome with the latest Windows 10 and the latest JAWS—that is the January update. I have been working on some fairly large webpages, and when I do a Control + F to find som

Hi Gery, This is probably a long shot, but it has happened to me before in Outlook. Is your braille set to structure mode? To check this in Outlook: Press insert + V. In the search field type “braille

Hi Adrian, I am taking a wild guess, but have you tried Control + W to close it? Also, I am wondering if it is appearing because for some reason when you press alt + tab, the tab key isn't working. Ju

Hi Andrew, If you are asking about the first version of JAWS 202, it came out in November. Since then there haven’t been any updates to JAWS 2021. Happy New Year! Take care and stay safe! Debby

Hi Mark, There might be another way to do what you want, but the first thing that comes to mind is to use JAWS speech history. To do that hold down the JWS key and then press the spacebar. Release bot

Hi John, Did you export your settings from JAWS 2020 to JAWS 2021? If not then it could still be the structured mode issue. The reason I say this is because I am typing this on my Mantis by using a Bl

Hi Gery, While in Outlook press JAWS key + 6 on the number row. You will come into a search field. Type the word braille. Then without pressing enter arrow down until you come to the choice that has t