Hi, Your best bet is to go to the Freedom Scientific website and look for the archive of the Team webinar and they also have the list of keyboard commands up there also. If you have JAWS 2021 you will

There are two that I know of and here it is: Using the layered command JAWS Key + Spacebar followed by the letter V for volume, followed by the letter S for system and using the up and down arrow keys

Hi, If you are working on a computer that is locked down by an administrator, I don’t think the voice assistant will work as it needs to go out to the web to do some things which administrators in a w

Hello, Because Perkidux is a program that requires six-key entry to have JAWS read like you are reading a Word document, you will need to go into the JAWS Setting Center and change the Braille Output

Have you tried turning the virtual cursor off with the keystroke JAWS Key/Insert and the letter Z? Then if you loose focus on the button try to find it and press the spacebar.

Hi, In Outlook do you have the Reading Pane turned on, if so, it is best to turn that off and when you want to read a message in your Inbox just press Enter to open the message and it should begin to

Hello, Have you played around with the JAWS Sound output found under the JAWS Utility Menu? In there you can select where your speech output should be going. Is your Mixer showing up as a plug and pla

Hello, That sounds great that you found the mini USB port on the left side of the PacMate display. I think you are mis-reading the text that display when you connect the display to the computer. It sh

Okay, have you looked on the left side of the display for a mini usb port? When you plug the display to the Pacmate what version of the display is shown? These are questions Freedom Scientific Support

Hi, I would check to see what is going on with your USB port in the device manager in Windows 10. Let me know if you need help finding the device manager.

Hi, Follow these steps: Press and hold the JAWS Key and press the letter J followed by the letter A. JAWS will read out the screen result to you.

Sorry to say, it sounds like you need to update your windows 10 and JAWS as you probably have incompatibility issues. Without the updates you may have to live with the problem.

Hi, I assume you are using the cable that was provided with your Focus 40 Blu by Freedom Scientific. Are you able to see the Focus display in the list of drives on your computer? I assume you read the

Hi, If you are running any anti-virus software on your computer, I have found that you need to turn the anti-virus off for the executable installation to happen over a USB connection. Documentation fr

Yes, and if you got to the Pass Webinar page you will find a recording of the Google Docs webinar and documentation that should be helpful.

Hi, You can use JAWS Key + H to get help with basic keyboard commands. You can also find information on how to use Google Docs on the pass Webinar page on the Vispero/Freedom Scientific website. Milto

Hi, My suggestion to you is to upgrade your Office Suite to either Microsoft 365 or Office 2019. Best thing is to follow some of the discussion on this list for the differences. JAWS 2021 in its final

Hello Listers, RE: tele1974@... He has been responded to and his situation will not be able to be solved by this list or tech support at Freedom Scientific. The individual works for a Federal Go

If I understood the new update process for those who wanted to be notified when JAWS 2021 is released you had to be running the latest build of JAWS 2020 or be running the public beta of JAWS 2021. If

If you have the Public Beta of JAWS 2021 installed it should alter you when the next update or final release is available for download. If you are still running JAWS 2020 and have the last/latest buil