I’m sure Bill can answer that? I don’t know, but I got the regular one. I should have asked that question myself. But this one works. Shirley Tracy

Hi Bill, Thanks for mentioning this utility. I downloaded it with no problem. It’s easy to install. And that’s saying a lot for me. (LOL) Thanks again. Shirley Tracy

Thank you for this. Shirley Tracy

Bill, guess what? I went to control panel and clicked on ease of access, and the “Always scan this Section” was unchecked. Maybe my computer was showing me something else, and I was so frustrated that

Bill, Thanks for this. I appreciate knowing. I guess I don’t generally pay attention because I don’t know what most of it means—just how to use it (most of the time). Shirley Tracy

I meant that I clicked on Ease of Access and it listed a few of my files. Maybe it directed me to something else, but I don’t know what. Anyway, I’m going to close it. Shirley Tracy From: Brian Vogel

Thanks Bill. I never signed in to One Drive, and I didn’t know how to close (or even open) Ease of Access. Thank you very, very much. Is there any real advantage in keeping One Drive? Shirley Tracy

I didn’t choose to use Ease of Access or One Drive. I didn’t even know they were on my computer until a Windows update. Suddenly, my files were going to them for whatever reason. I didn’t even realize

Thanks. I do have 64 bit. I don’t know why I purchased a 32 bit upgrade for JAWS, but that was last year, and it has worked fine. I’m just amazed that suddenly Microsoft is adding things like “One Dri

Bill, because the sales person at Vespero told me that’s what I had to have. Maybe she was mistaken? I wouldn’t know. My major was literature and grammar. Is there a way to double check? Shirley Tracy

Bryan, I went to the link you gave, but I have a question: I have a 64 bit computer but JAWS is actually 32 bit because I purchased the Home version. Does this make any difference for Ask Everything?

Thanks to all. Mike, I’ll use this method now since I really need to find this file asap. But I also like the other suggestion of installing a windows file finder (forgot what it’s called but will loo

I wrote something in WORD PAD, and when I went to open it again it was not there. I wrote the information in a new WORD PAD file and when I tried to save it, I received the message that I already had

Did you order online? I had to call in and they are refunding me the over charge. HTH. Shirley Tracy

Wow! Yes, what you wrote makes sense. But one of the phone numbers they put in was my deceased aunt’s. And she’s been gone for a few years. I never put her phone number on any website. And I can’t fig

One more question: How’d Edge get the name and address it was using? For some peculiar reason, it had my phone number completely wrong. And I couldn’t even change it—although now I can, thanks to you—

Thank you so much. I knew it had to be in settings, but I just didn’t know which ones to change. Shirley Tracy

I’ve looked on Google and I still can’t seem to get it. Please, can anybody help me stop Edge from taking over my forms and filling them out Edge’s way? ? Usually, I muddle through, but it’s getting f

Thanks for the information. Cheerfully, Shirley Tracy

Hi all who responded to my query. FYI, I told them several times over that I was blind, etc. But I am happy to report that I had a good experience when I got to the doctor’s office. First, the staff t