Thanks!

Hi! Right now, I am using Windows 10 Pro 64 bit and JAWS 2019. If I upgrade to JAWS 2020, will my 2019 settings automatically transfer into 2020, or is there some sort of action I need to take separat

Thanks!

Hi! I noticed that, supposedly, FS Reader has been fixed in the latest version of JAWS 2020. Is this true? Has anyone tried it? Thanks, Richard

Thanks Bill! That did it!

Hi! I am using JAWS 2019 and Windows 10. Previously, with FS in “Tandem,” I got to the checkbox for “Fast Start” and unchecked that option. Now, I want to get back to it and check it (i.e., turn it on

Hi Jason! Good job! Your below worked! I copied my JAWS 2019 shortcut from my desktop as you instructed below. Now, after sign-in, it starts. It took about 25 seconds to start, but it did! I wonder if

Hi Joe! Well, I have turned off “fast startup” but that has not fixed it. This was suggested by FS. Thanks, Richard

Thanks Dan, I am having to do the hot key thing presently too until I resolve this issue. I am glad to hear, though, that it is not just me!

Hi Sieghard! Yes, I looked there and it says that the application file for JAWS is “on.” Is there anywhere else that I should look? Thanks, Richard

Hi Jason! Well, I am not on any sort of a corporate network, but I wonder about your below solution. Maybe something like it might work for me! You say that the solution was to copy the JAWS shortcut

Hi! I am using JAWS 2019 under Windows 10 Pro 64 bit, all updated. After signing-in, JAWS does not start. My laptop has two user accounts: Admin and Visitor. Both are password protected. I have set JA

Hi Alison! Here are a couple of additional things to consider. One, sometimes there can be some sort of setting within the JAWS Keyboard Manager (under JAWS Utilities) that can cause this problem. May

Hi Alison! About your issue with keys seemingly being stuck down, I have seen this before as well. Most often, it is either or both of the alt and windows keys. I have never figured out how or why thi

To do a repair, go to the JAWS website and download the installer file for your version of JAWS. Then, run it. It will detect your existing installation and ask if you want to perform a repair. BTW, I

Hi! If I press JAWSKey+F10, I get a list of all open windows. Sometimes, it indicates that a particular window is “on top.” And, this dialogue has a checkbox to show only windows that are “on top.” So

I tried your below, but it does not fix the problem.

I did this morning. They were not helpful. We tried unchecking the Windows power option “fast start,” but that did not fix the problem. They then said I should upgrade to JAWS 2020, and if that did no

I am running Windows 10 Pro 64 bit.

Hi Mike! About your #2 below, I looked at that and indeed JAWS 2019 is checked. It is the only screen reader I have installed. About your #1 below, when I press control+shift+escape, I do get to task