Kim, try Ctrl-Shift-D to save your changes to your default Jaws configuration file? Les

I sent this out yesterday, but it apparently didn't go to the right address, so here goes. I just upgraded my Surface Pro tablet from 8.1 to 10. I am running Jaws 16 and 17. Any time I run Jaws 17, la

Pablo, I only use the touch screen for the password if I cannot get my Bluetooth keyboard to respond or when I forget to turn it on, <grain>. But even using the regular Bluetooth keyboard, it is not e

Hi Kimber, I had another thought. Is your laptop an older machine? If so, you may need a Bluetooth dongle before you can get the Focus to work with your computer. I had to do this with an older PC I h

Hi Kimber, Are you in the U.S? I could call you and we could try to get this working. It could be you've done everything already that we can try, but I'd be willing to give it a shot if you'd like. Le

Ann, I'm running 8.1, so don't know if it's different under Windows 10. Try typing Shift-F10 on the shortcut you wish to delete. There should be a context menu and delete should be one of the choices.

Jim, J-Say has extensive documentation on all of the functions supported. It's really some of the best documentation I have ever seen. I believe the cost for J-Say is around $600, I know the price dro

Hi Again Tom, I use this combination with the J-Say product from Hartgen Consultancy. With J-Say, dictation is echoed automatically. I did need to lower my resolution on my Surface Pro, as the default

Tom, I run Jaws on a Surface Pro Three and it works fine. I'm using the Vocalizer Expressive synthesizer which is quite responsive. I've had my Surface for about 9 months and have been very pleased wi

I'm running a Surface Pro. All Jaws functions that I use are working as expected. Windows crashes on occasion, but the fact that Jaws 16 re-starts is a major step forward when this occurs. I have had

Hi, I use a Surface Pro Three. While I have the keyboard cover, I strongly recommend the Logitech k810. The keys are larger than those on the cover, and it's very comfortable to type on. Make certain

Kenny, Shift-F10 should do the trick. I have a Surface Pro 3 and that's how I do it. Les

Lile, I think if the help tutorial wasn't updated, it will be present in later versions of Jaws. I will probably go and revisit that tutorial again, as it's been a couple of years since I listened to

Yesterday, I reported that when launching Outlook 2013, rather than reaching the Inbox, focus was lost and I had to Alt-Tab away from that window to refocus the Inbox. Since Office 2010 was removed, I

Hi Ted, After contacting FS Support, I learned that the reason the syntax for repairing of Jaws didn't work was because I ran the executeable file. In fact, one has to run the installation file. So th

Hi All, I just started using Outlook 2013 today with the latest version of Jaws. Most of the time, when I launch Outlook, Jaws is losing focus rather than landing in the Inbox of Outlook 2013. I never

Kevin, I agree. If one prefers the virtual ribbons, than by all means, they should use them. For myself, a list of the shortcut keys that I can reference will be more useful than trying to memorize th

I think the instructions Bill is referring to is that as you tab, the keystrokes for accessing the various options from within the ribbon are given. Personally, I can live without that. I've had a rea

Okay, what are the consequences of unchecking the use of ribbons? I followed Bill's instructions to uncheck it, and the shortcut keys are easier to use, but I would like to know the argument for not d

Hi, Can you provide the syntax for repairing Jaws from the command line? I tried the syntax provided on this ist, but all I heard was Jaws Professional. I did some troubleshooting with an FS rep last