- Agreed. One-off or very rare need to convert really doesn't warrant an installed program to do it. But if it can reasonably be anticipated that this will recur with some regularity, then it does. NC

- Oh, absolutely! But that meeting in the middle, when you're the "exotic one" in a given situation, very often entails you educating the helper about certain things as they try to help you. There was

I really cannot believe that anyone who is blind does not understand this, I really can't. And if that's offensive to say, so be it, because it is a fact, and one that is never, ever going to change.

Hi John, if you are using an older JAWS version you couldn't use the steps I described earlier because older versions of JAWS didn't have this menu items to open the file link folder from JAWS applica

If it's just one file or the occasional one or two files I highly recommend to just use one of many online converters instead of bothering with installing a program. You could save a shortcut if you w

Hi Udo: Actually I'm installing some old scripts for a music keyboard editor from 2011. On this particular machine, I'm using windows 7 and jaws 14.

Hi John, You can find the folder dealing with user scripts this way: 1. Depending on your JAWS installation: a) If you start JAWS in system tray then press JAWS+J to open JAWS context menu b) If you d

Hi: perhaps it's my age, but it's been a long time, and I don't remember how to install jaws scripts, the JSB JSD and JSS files. Could someone walk me through it? Thanks. From: main@jfw.groups.io <mai

- Then, Diane, we definitely come from very, very different worlds. I can come up with at least 20 questions, off the top of my head, that exceed this one in offensiveness. There can be people who are

- That's an excellent approach, and drives the point home in a perfect demonstration.

Brian, There are many reasons why this is the most imaginable offensive question. It is asked by almost every help desk to which I have spoken. Sometimes, it is said as: "is there someone there that c

Whenever I get a comment like "Click on the yellow x at the top of the screen," I say..."Do me a favor turn your screen off. Is it off. What do you see exactly? OK now you see what I see...now tell me

The phone number is 800-936-5900. You can also contact them through Be My Eyes if you use that service. Hope this helps. Sherri

- Indeed. At the same time, one does have to consider that everyone is a neophyte at whatever they may be doing at one time or another. And, when it comes to tech support in particular you can get sud

Brian, as you know, probably I was just making the point that some should not be working there because they are not good listeners. When working on the phones, one of the skills one needs is to listen

- Uh, you're demonstrating just the opposite. Anyone who would think that a question regarding the presence of absence of a sighted assistant is a reflection on thier own intelligence, well . . .

And, I’ve even gotten asked how I do that. Love in Christ Marty If we view this present life as our primary goal, we will agree with William Shakespeare who said: “Life is a tale told by an idiot, ful

Hi, It is insulting to your intelligence, because you’re blind not stupid. You cannot see; therefore, anything above chewing is impossible for you to do.

Bot it. Thanks, Bill. Stan

- By the way, that would be an entirely appropriate response. If you're on the help desk for individuals who are blind or visually impaired, the use of phrases that include, "see" in the sense of visi