As a post script on this problem. I just tried launching Outlook 2016, then launching JAWS and now it’s working fine. So, the problem occurs if I have JAWS 2018 running and then launch Outlook.

JAWS 2018 build 1803 non-tandem.

Thanks. I have a few things to Ask Microsoft Accessibility about, so I’ll add this to the list. Thanks.

All, I like having Caps Lock be a JAWS key. This is helpful for commands where my right hand hits the other key, such as to check the time. In Window Eyes, enabling the Caps lock as an alternate allow

I’m brand new to Office 2016. Can someone explain or point me to something that explains the backstage view? I could not figure out how to even save a Word document with that thing enabled. I found a

Thanks for the F12 recommendation. That will be a sanity saver for sure. I did turn off the back-stage on save and open, but it still shows up if I need to do a Save As to change the file name, which

David, Is there a downside to using the laptop layout that I should know about? I primarily use my laptop in a docking station with a full keyboard.

Hi, My IT department at work is getting the Cisco Jabber script for me. This will be my first script to add to JAWS. I have a couple quick questions to help me prepare: Will I need admin rights to ins

Hi, Running Excel 2016 with JAWS 2018 build 1803. I've tried to open many files today Excel for work and been getting everything from really sluggish movement around the file to JAWS freezing when in

Thanks, John. I thought I recall some issue out there. I opened a different file today with no noticeable issues. When I have a few minutes, I’ll run a few tests to see which files it crashes on and i

All, It seems that web design is including more pop-ups that visually present on top of the web page, but that are not a separate dialog box per se. In my experiences, it is hit or miss as to whether

Hello, In Outlook 2010 and Outlook 2016, the combo box to change the “Show As” setting is on the default ribbon. For example, when composing a meeting, hit Alt to go to the Meeting ribbon, then tab ov

These sounds are enabled by turning on the Office Sounds. In Word, go to the File menu, then options. When the dialog opens, arrow down to the Ease of Access options, then tab over to where all the se

I did a class once where they showed us slicers, but I have never had to use them. This is probably a good instance for calling the Microsoft Accessibility hotline. Same for the buttons. I have seen w

Also, if you do Control shift V to move the message, you can then tab within that dialog box to create a new folder. That’s typically the way I create a new folder. Once you press the “New” button, a

I'm with you, Bill. I've been going round and around on voices in JAWS. Each one pronounces words in a way I mishear at times. I've settled on the Vocalizer Nathan for now. M

I’m interested to try this approach. I have tended to just clear my autocomplete list in Outlook Options once in a while.

There's something about the default eloquence voice that I find hard to listen to -- something like it has too much bass to it. I just discovered that you can change the Eloquence voice if you are on

Bill, That’s true, but after a season at work where I’m emailing a lot of one-off contacts for internship recruiting, sometimes it’s refreshing to clear it all. J

I am learning Microsoft Edge, as that is the default browser for my company now. I see a function called caret browsing, toggled on and off with F7. A description on the web says it allows users to na