William, I use conversations in both Outlook 2010 and in Outlook 2016 with JAWS 2018. I have rules set up to send all my JAWS User emails to a single folder with conversation threading so I can easily

I just switched to Office 2016 and feel your pain. The key thing to change is to go into Word and Excel and tell it not to load the start screen. In Word, this is found under File, Options, General. T

Hello, I understand how to change a basic pronunciation of a word. What I cannot figure out is where it is making an assumption of an abbreviation. Here is the example today. At work, I have a set of

Brian, Wow, never would have come up with this. I’ll play with it. Thanks.

Jessica, How have you been using it, if the app is not accessible? Are you referring to an app from the Windows Store?

Slideshow view really is the best way to review slide content. The normal slide view involves text boxes you need to tab between. If I am editing a slide, I must tab to the text box I want, press ente

Hello, To move yoru folder, do the following steps. I want through them, but am not in a place with two accounts that I can move a folder, to, but think this will work. Press Shift F6 to getting to th

It is a nice feature that JAWS automatically reads the column headers in a table in Word while tabbing from cell to cell. There are times, however, when the column headers are long and make this a ted

On the view ribbon, tab to the checkbox that says “Show as conversations” and hit spacebar. Then, go back to the view ribbon and tab until the arrangement group and the “reverse sort” button. Hit ente

HI, Using Win 10 with JAWS 2018, I’ve noticed that, when arrowing around the desktop icons, JAWS will say “checked” after reading the icon name. is this normal? Is there an instance when it would say

Thanks. Took me a bit to find that checkbox, but I did. I did not realize that option would impact desktop icons and the list in the navigation pane. Glad to have it changed.

I'm checking with our IT team to see if they'll ask Cisco about WebEx Scripts. I'm in the process of getting the Cisco Jabber scripts, so hopefully the same contact can answer our question about WebEx

I am sure I saw a recent news update from either NFB or ACB about the Cisco soft phone becoming accessible. We use Cisco phones at my office and I know of the keyboard shortcuts, but I don’t get many

I followed Steve’s instructions, as I needed to make this change, too. I did not find PDF in the initial list of default app settings, but there was a link to other file types. I clicked that and was

I agree that JAWS seems particularly verbose in Edge. I have not found settings yet to adjust this, as the same sites in IE 11 read fine, so I think it’s an Edge issue, not a JAWS settings issue. I’m

Jessica, Not sure if you have gotten a reply on this. In terms of reminders, you can arrow through the list and either tab to a snooze or dismiss button. I also thing Alt D is the shortcut to dismiss

I am using Cisco AnyConnect here with no issues. All I have to do once on a wifi network is to open AnyConnect and tab to the Connect Button. A new dialog opens where I type in my username and passwor

Mike, I thought I had used page down, but I just tried that and, although I can see that the screen is moving up, focus does not seem to change. So, just hold down your tab key for several seconds, th

Mike, Holding the tab key with JAWS worked for me. I have not heard of the key repeat adjustment you also made. Interesting to think about what other purposes that option has.

Jonathan Mosen has a personal VPN client he recommends. I have seen it on his site and he’s talked about it in his podcast. Go to the Mosen Consulting site to find it.