Indeed. I sent this problem to technical support. They told me that JAWS has always worked this way. Wrong! So, I explained it to them, again, and asked that this issue be formally submitted into the

Hi! I am using JAWS 2019 under Windows 7 Pro 64 bit. In Outlook 2007, I used to be able to tab from my mailbox list view (listing all the emails therein) to the tree view showing all my various mailbo

I just reported it to support. Is that the same as reporting this problem to them so that it gets into their cue for bug fixes?

I have done this, but the problem persists.

Hi! In JFW 15 with Outlook 2007, I use to be able to have an opened message begin automatically start reading but not its subject line, just the message body. I don’t need the subject line re-read bec

Thanks Mike! That did the trick!

Hi! I like hearing the sounds “tab” and “alt+tab” when I press these keys so that I get that confirmation. Apparently, in JAWS 2019 this functionality is defaulted to “off.” How can I turn this back o

Hi! I am upgrading to JAWS 2019 Home Edition. My PC runs Windows 7 Pro 64 bit. I want to install Firefox Quantum, but *which version* of it is best? I believe I should install the Windows 64 bit versi

Hi Jason, You are probably correct about your below. Although I did run a error checking function on my computer as suggested, in fact zero errors were found. So, that cannot be the source of the prob

Right! OK, I’ll give this a try! Thanks!

Hi Chris! Huh, this is interesting. Well, my c: drive is a solid state drive (SSD). Does error checking appertain to an SSD as it does as regards a hard disk drive (HDD)? Does an SSD have “sectors” as

Hi Bill, Thanks for your below. I did not know about the archived nature of a Word file. I do not think, regrettably, that this leads me to a solution however. Incidentally, I can understand *why* Wor

Hi! I use MS Word 2007. As I have begun working with a Word file that is becoming large (e.g., 20+ pages), JAWS seems to be getting increasingly sluggish and mixed-up. Has anyone seen this before? Mig

Hi! One of the JFW option settings is something like "differentiate" (search for it in Settings). Basically, this settings differentiates the cursor navigation keys between the "extended" keys and the

no, unfortunately this (the applications key) does not work in this regard. here

Hi! I have begun to switch to Firefox 52 from Internet Explorer 11. I use JAWS 15 under Windows 7. In IE, when on a webpage you could pull down the file menu and easily send a shortcut to the webpage

Hi! I have read a lot about some troubles with the latest Firefox used with JFW. For me, I use JFW 15 under Windows 7 Pro 64 bit. How well does the latest Firefox work under these conditions? Thanks,

Oh, your below is interesting. Well, about your comment "The JAB is no longer a part of the screenreader. It's built in to Java itself nowadays." Is this true for a system running Windows 7 Pro 64 bit

I too get a Java update notification. But, I have been reluctant to do it because I do not know how it will handle the Java Access Bridge. Does anyone know if the update will properly update the JAB?

Hi! I seem to recollect that there is some sort of a command to move a script from an earlier version of JAWS to a newer one. I have a script for JAWS 13 that I want to move to JAWS 15. How do I do th