Dear Listers: When I tried to install the latest JAWS 2019 update tonight, it would not download, and I got a suggestion to do a JAWS repair. I am using the JAWS Home edition and am using Windows 10.

Okay, but it won’t happen again until next Friday morning. Rick Miller

Every Friday morning the traffic reporter on channel 2 KTVU, Sal Castinada, selects a particular musical theme, such as songs by a particular artist, band, or just a theme, and asks everybody using so

Dear Bill: No, it doesn’t. Rick Miller

Dear Listers: I have just recently updated Windows 10, and have also updated Windows Defender, my antiviral program. When I try to examine the scan history, JAWS will not work. When I get to the Windo

There is nothing that says Active after I arrow past Change View. Rick Miller

Dear Listers: I am using Windows 2010 and Microsoft Outlook 2010. When you get into the Outlook calendar, is there a way, using JAWS, that you can find a list of your appointments? I have tried gettin

I thought OCR was just for PDF documents. The receipt I am talking about is not a PDF file, it is an e-mail message. When I tried to open up OCR JAWS wouldn’t start. Rick Miller

Dear Listers: Safeway supermarket delivers my groceries. Before each delivery, they send me an e-mail receipt. JAWS will read the part of the receipt that lists the time of day and the order number, b

I have received acknowledgement from Freedom Scientific. It is indeed a problem, and Freedom Scientific is trying to resolve it. Rick Miller

Dear Listers: I am using the latest update to JAWS 2018 and am also using Windows 10. Ever since I downloaded the latest JAWS update I have not been able to address an envelope using MS Word. The vers

Dear Listers: I am trying to view my order status on my CVS Pharmacy website. After logging in and going to “My Account,” there is an option to view orders. There is a way you can select orders from a

When using Windows 10, how do you go about importing not the whole calendar but just the material on it into Outlook? I see Windows 10 is different from Windows 7 in that you cannot open the Files Men

The .ic file is already on my Outlook calendar. When I initially activated the link to save to calendar, that was where it went. I checked the Outlook calendar, and it was there. My question is this.

Dear Listers: I have just become a deacon at my church, and have just received an e-mail message giving the days on which I will be serving Communion. In it, there is an “add to calendar,” link. When

Dear Listers: When a download I am trying to make from the BARD web site is interrupted, I try to get it to resume by finding the Resume button and using a left mouse click. But instead of picking up

How do you turn No Script off? Or how do you find out if it's on or off? Is that in Verbosity? Rick Miller

How can you make sure that no scripts are running? Rick Miller

I've done that--three times, but it didn't work. Rick Miller

Dear Listers: I am trying to accept an invitation to an evite, but when I either press the enter key on the “yes,” link or use the JAWS+F7 shortcut to activate the “yes,” link it will not activate. Wh