Dear Listers: Using Microsoft Outlook, is there a way, using JAWS, that you can pin a message to the top of your inbox? If so, how? Rick Miller

I’ve done that very thing. I’ve read the agreement, then have gone to the “Terms,” page, but on both pages the agree button is still not showing up. By the way, I have JAWS 2019’s latest update as wel

Dear Listers: I am trying to create a Google account. I have gone through all of the steps until I come to the page where it has the Google terms. When I come to this page, I cannot find a link or but

I was not able to take part in the webinar that took place yesterday dealing with Google Chrome because it happened while I was at work. I knew it would be archived, so I felt sure it would probably b

I’ve just found out that it is due to the fact that I did not choose a security preference. Once I chose the preference, that solved the problem. Rick Miller

Dear Listers: Over the weekend I upgraded my Internet browser from Internet Explorer to Google Chrome. I am finding that whenever I open up Google Chrome and try to log in to certain web sites, even t

Dear Listers: I have recently upgraded my computer from Windows 7 to Windows 10. Whenever I visit any web site now, I am being told that soon the site will no longer be used with Internet Explorer, wh

Yes, Dean, I did what you said, then did a JAWS repair, and it did ask me to merge a few things from JAWS 2018. I did, and it turned out to be no problem. Now JAWS is running as fine as ever. Rick Mil

I tried saving it to my desktop, but then when I entered the Run dialog and typed “ /type repair,” after the .exe, I got a dialog that said a matching code for this product is not available. Rick Mill

Dear Listers: When I tried to install the latest JAWS 2019 update tonight, it would not download, and I got a suggestion to do a JAWS repair. I am using the JAWS Home edition and am using Windows 10.

Okay, but it won’t happen again until next Friday morning. Rick Miller

Every Friday morning the traffic reporter on channel 2 KTVU, Sal Castinada, selects a particular musical theme, such as songs by a particular artist, band, or just a theme, and asks everybody using so

Dear Bill: No, it doesn’t. Rick Miller

Dear Listers: I have just recently updated Windows 10, and have also updated Windows Defender, my antiviral program. When I try to examine the scan history, JAWS will not work. When I get to the Windo

There is nothing that says Active after I arrow past Change View. Rick Miller

Dear Listers: I am using Windows 2010 and Microsoft Outlook 2010. When you get into the Outlook calendar, is there a way, using JAWS, that you can find a list of your appointments? I have tried gettin

I thought OCR was just for PDF documents. The receipt I am talking about is not a PDF file, it is an e-mail message. When I tried to open up OCR JAWS wouldn’t start. Rick Miller

Dear Listers: Safeway supermarket delivers my groceries. Before each delivery, they send me an e-mail receipt. JAWS will read the part of the receipt that lists the time of day and the order number, b

I have received acknowledgement from Freedom Scientific. It is indeed a problem, and Freedom Scientific is trying to resolve it. Rick Miller

Dear Listers: I am using the latest update to JAWS 2018 and am also using Windows 10. Ever since I downloaded the latest JAWS update I have not been able to address an envelope using MS Word. The vers