I know. And I was practically yelling at them on the phone the other day for making their site so inaccessible. Rick Miller

Mario: The browser I am using is Internet Explorer 11. Rick Miller

I don’t use Firefox, though. I use Internet Explorer. Rick Miller

Dear Elaine: Someone subscribed to the list yesterday suggested I go to where the Submit button is then, without hitting the arrow key, arrow up and then hit the Enter key. I haven’t tried it yet, but

Dear Listers: Are any of you familiar with Audio Book Ministries, also known as Tape Ministries for the Blind? They have an online accessible library from which their books can be downloaded, but doin

Dear Listers: Tonight I tried to read an article from the web, but JAWS kept stopping the reading because there was a script. Is there anything in either Verbosity or Internet Settings that can stop s

Dear Listers: I have recently decided I prefer to use Windows Defender as my antiviral software after I found out it could be used that way with users of Windows 10. However, I cannot figure out how,

I would say it's best to choose the "Retry," option. Sometimes this happens to me when I try to download something from BARD, but usually when I choose the "Retry," option, it works. Rick Miller

Dear Listers: I have heard that in Outlook 2016 you can convert an e-mail message into an appointment on your Outlook calendar. I know sighted people drag the message over to the calendar icon, then d

Dear Listers: Tonight I tried turning on a Google toolbar, but as soon as I did whenever I would go to a page I would get a dialog that said, “Script error. Do you want to run script on this page? Yes

Dear Listers: I have decided I don’t like AVG anymore, as AVG now has notices totally graphical and also because AVG is too aggressive with what I have on my computer. My payment period with AVG expir

There must be something different in Windows 10. On the Start menu I cannot find anything that says All Programs. And when I open Programs there are no Accessories. Rick Miller

How do you go into paint program? That’s the part of it I don’t understand. Rick Miller

How do you go into the menu and find the clipboard? Rick Miller

What do you mean by paste special? Isn’t the keystroke just the Control+V keystroke? Rick Miller

Dear Listers: I am having trouble with a printed page, and a technician is asking me to send s screenshot to him. He told me to print the page using the Print Screen page and then paste it into a docu

No, I’m using my PC. Rick Miller

For example, I have an appointment scheduled for the 19th. After I initially open the calendar by hitting Ctrl-F2 and arrow three times to the right to bring me to the 19th, it shows that I have no ap

I am not using Icloud. I am using a PC. Rick Miller

Dear Listers: I am using Windows 10 and JAWS 18. I have done something that has messed up my Outlook calendar. My calendar appears to be closed, and just arrowing to the right or hitting the Enter key