Hi Mike. If I am not mistaken, I believe the Mirror Display driver is used on Windows 7 computers, and is replaced by the Accessibility driver starting with the Windows 8 operating system. Anyone usin

I had this issue last week with one of my users, and we were able to correct it. I should point out that we were using the desktop version of Outlook. I would make sure you are using this version when

Hi Angie. I’m wondering if the document is being displayed as a protected file. Have you disabled these settings under your Trust Center in Word?

You could try a couple of methods. You could highlight the text once you have it copied to your word document, and press Control plus Shift plus N to remove the formatting. Another way would be to ope

Hi Amy. I can help you with the email question that you have. I experience this too from time to time. Whenever it happens, I close my email, and simply highlight the message in the list of messages,

Hi there. If I were you, I would keep JAWS 2018 around for a bit, until you are sure that there are no problems with the new version. It is up to you though.

Hi Charles. You are correct. JAWS Tandem requires that the screen reader be installed on both computers. Remote access would also require JAWS to be on your computer, and on the server side or client

Hi Tom. You can check your locking code to see if it changes by going to your about JAWS option in the help menu. It should announce the locking code. Whenever you restart your computer, check it in t

Hi Tom. I am using Windows 10 here along with the new JAWS Beta 3. So far, I have not encountered the deactivation problem. I’m wondering if JAWS is not recognizing your computer’s locking code. You c

Hi Joe. Have you tried pressing F12? When done viewing, you will have to press F12 again. I think this will give you what you’re looking for.

Hi David. As long as you have the same version or later, you can connect using JAWS Tandem. If you had an older version that the target computer, you could not do this.

I work for two companies. One uses Paycom, which works well. The other is called PayReel, and it is very simple and user friendly. PayCom is more of an HRIS solution that covers a wide range of compan

Sometimes, I have better luck pressing Alt plus F to bring up my menu options in Chrome. I also use this followed by the letter B as a shortcut to find my list of book marks.

You do this by pressing the function key F11. It is a toggle, so to tur it on press it once, and to turn it off, press it again.

Is this with JAWS only, or is it happening with other screen readers?

Hi there. Just to add to what has already been said here, if you purchase an update, it is a good idea to update your authorization. You can find this option under the JAWS help menu. This should upda

Hi Craig. I used this software at my radio job that I had seveerl years ago. I was able to make changes to the music log. I would like to help you with this project. I could Tandem in with you at some

Hi there! Your function keys are probably set to media keys by default. Depending on the type of Dell you have, there are ways to turn the function keys back on. What type of Dell do you have?

Hi there! Press Alt plus F and then the letter T for options. On the general tab, you should see check boxes for individual formatting options like space and paragraph markers. There is also a check b

Hi tom! If you want to share a file using One Drive, you can certainly do that. Locate the file you wish to share. Then press the applications key, or Shift plus F10 to bring up the context menu. Arro