Windows 10, Excel 2016!

Good afternoon everyone! I’m working with a client who is having major problems with an Excel spreadsheet. The problem occurs when he is making edits to cells within the spreadsheet. JAWS will stop re

If you select the labeled option, you should be good as well. Choosing the no graphics option will not read any graphics, whether they are labeled or not.

Hi Shannon! JAWS offers a lot of helpful training materials that are free. To locate these, navigate to the JAWS Window by pressing either Alt Tab or Insert plus the letter J. Insert is also the 0 key

Yes you do!

Itissupposed to kill JAWS and restart it! In some instances, depending on your version, it will generate an error report that you can send to FS.

JAWS crashing with Word 2016 is definitely not just with JAWS 18. I think the only difference I notice is that when it does lock up, using Windows 10, you have to reboot the system in order for JAWS t

I’ve had the same issue as well. Not sure why, but the combo boxes do not open consistently.

Thanks Ed for the update. This is good to know for the future.

Hi James! I have limited experience using Cisco IP Communicator just like you. In my experience though, I have had to use another application in conjunction with communicator to make it work. In the m

Hi James! In my experience with Cisco IP Communicator, JAWS doesn’t read it at all. It does read some of the settings, if you go to the program group, and look for audio settings and things like that.

Hi Jonathan! You may want to try logging off instead of disconnecting from the virtual desktop. It may work better for you. I have seen that logging off is better for me in terms of getting speech bac

Hi there! It sounds like you're referring to streaming VDI's meaning you would connect to a computer that was available in the network. In that cenario, yes, JAWS would have to be offered as one of th

That's interesting. Sounds like when you connect to the virtual desktop using RDP, you don't get speech from the computer. Do you have to manually load JAWS, or does that even work?

I think that's probably true. I'm not sure if you are a braille user or not, but if so, are you getting braille output from your braille display?

Hi Jonathan! Are you sure that the speech you are hearing is from your computer, and not from the Remote Desktop itself? One way you can tell is by listening, and seeing if some of the words are cut o

Hi Dan! Can you be a bit more specific as to what you’re trying to do with JAWS? It sounds like you have multiple tabs opening at the same time? If that’s the case, I think I may know of a few things

Hi Jonathan! I’m wondering if the remote access for JAWS is working correctly. It sounds like you may be getting the speech through the PC you’re connecting to, and not your own PC. The other thing th

Let us know how it tests out, when you can. I have a client who uses the Cisco app, and they have several things they need to do through their desktop agent. I wonder how much of that would be accessi

I wonder if you can use the soft phone apps on a trial basis for like a week to ten days prior to purchasing it. I might be interested in doing that, but I would like to test drive it first.