Hello, before you try to upgrade to Windows 10, FS recommends that you first run their program to remove all earlier components before the current JAWS 16. First update your JAWS 16 and then download

Hello Keith, The Virtual Viewer is what JAWS uses to make viewing the web page easier. It is what you are using when you bring up a web page. You can turn it off with the numpad insert key plus 'z'. T

Hello again, I posted the message that I had found the NetFlix search box using IE11. Now that I used FireFox, the results are different. With Ie11 I got the Canadian NetFlix page ...netflix.com.ca. w

Hello List, I found the NetFlix search box. It is on the Browse page. Using the JAWS virtual viewer, one line has the word: "search" This is not an object that you can tab to like a link. The line bel

Hello, I think that it is a graphics issue. I have used both IE11 and Firefoxand the changes made last year, have been worse for screen reader users. I'm using the Canadian NetFlix site. Last year the

Hello, When I did the upgrade to Windows 10, the default radio button was checked: keep existing files and programs. That is exactly what happened. You will need Internet Explorer or Firefox, for the

Hello List, I couldn't find an HP flatbed scanner so I settled for the Epson Perfection V370 /color Photo flatbed scanner. The Staples online list price was $149 and the daily sale price I got, was $1

If you don't want to use the cloud based e-mail, use the Mozilla Thunderbird. There is also Mozilla Firefox for browsing the web Firefox works very much like Internet Explorerand it has a JAWSscript.

I use Windows 7 and Firefox. When the download is in progress, I use the CTRL+j hotkey. This puts me into the current and past downloads list. The current download will be in progress. Peter ---------

Hello, I have the "Get Windows 10" button in my "notification Chevron" button. I do not have anything popping up every day to remind me. Here is asuggestion. Go to the chevron button by opening the St

Hello List, I need to get a new scanner. The problem is that the technology has changed over 20 years. Can a blind person do a simple scan, without sighted assistance, on these new types of scanners?

Hello, An alternative to getting 3rd anti virus software is to use the MicroSoft software. For Windows 7 install the MS Essentials from the MS web site. Be sure to uninstall any anti virus software be

hello, Can you please send your messages to the JAWS list? There will be others interested in your question and the answer. Narrator is not a substitute for a good screen reader. You use Narrator when

Hello, I didn't get JAWS again until the whole process of installing Windows 10 was finished, almost 3 hours. JAWS was alive for the download phase, about 50 minutes. I could get JAWS to read the prog

Hi, I just went through the process of installing Windows 10. The Freedom Scientific site: http://www.freedomscientific.com/Support/TechnicalSupport/Windows10Upgrade says that you have to first use th

Hello, First, to make IE11 bring up the google.com site. When IE11 is running, open the URL with: ctrl plus o and type google.com (ENTER) When the web site is loaded, then: pull down the Tool menu wit

Hello, Can anyone do a title search on Netflix? A year ago the Canadian Netflixsite was improved. I used to use the search edit field. Now there is asearch icon which JAWS cannot find. Does the Americ

Hello to new Windows 10 users, I just upgraded my 5 year old laptop to Windows 10. It had Windows 7 and it had a WiFi connection so I didn't need to figure out how to make a net connection. I chose to