Hi Bill, I assumed it would be the same. I’ll check again. Thanks. Thanks. Shirley Tracy

Hi Bill, I just read your message. I use both Firefox and IE. It’s hard to let go of IE. The problem also happens when reading email—but I think there’s a reason for that since I am using Gmail but im

David and all, I called Amazon’s accessibility answer desk a day or two ago and they are answering. I had to wait a little, though. Shirley Tracy

Oops! I did it again and got it. Not sure what happened the first time. Will this be permanent or will I have to do it every time? THANKS! Shirley Tracy

Bill, Thanks. But when I follow your instructions, I can’t find “refresh.” I get the message “no results found.” I went down line by line and still do not see what you mentioned. Shirley Tracy

Hi everyone, When I’m online or reading email, my screen doesn’t always update (or refresh) automatically. I can’t figure out why, as it is intermittent. Any ideas? Is there a setting I need to change

Hi Amir, That means someone has scanned the message in, instead of keying it in. In other words, they took a picture of it with a camera. The only way you might be able to read it is to use OCR. Altho

Hi Listers, I guess my subject line says it all. I received an email with a pdf attachment. I saved it. I cannot read it. How do I open it with Acrobat reader? And how do I know it’s in Acrobat Reader

For what it’s worth, I am beginning to love Firefox. Still use IE from time to time. S Shirley Tracy

Hi everyone, FYI, JAWS 2020 installed beautifully for me. And I’m the gal who always admits I’m a non tech person. I use Windows 10, JAWS Home Use (64 bit) and MS2016. Shirley Tracy

Welcome Maryann. I don’t post often, and I’m not a computer pro, but I have learned a lot and will try to help out any time I’m convinced I have the answer to a question you might pose. And even if I

Ashleigh, I forgot to tell you, but perhaps you already know, pressing the insert (or JAWS key) plus escape is screen update. I’m not sure if this is happening because I need to change something in se

Yes, I have had this problem. Originally, we thought it was because my window was not maximized. But it kept happening. Here’s what I figured out: When you open the message, if it’s acting goofy, like

Thanks. That worked. I hadn’t even considered that the window wasn’t maximized. Shirley Tracy

Hi Listers, I’ve been using Windows Mail, importing Gmail into it. I am running windows ten and JAWS 2020 Home use. For the past couple of weeks, the messages in my inbox open and but JAWS sits on the

Hi list, I haven’t followed this thread, but I want to know why chrome is better—or if it is better. I generally use Firefox now. I have used Edge now and then, but if it will work well for me using t

I’m a writer, but a few years ago I used Grammarly to help me edit a book I was writing. I had no trouble using the program back then. Now, several years later, I recommended it to a friend who uses J

Just an FYI: A few days ago, someone asked if IE was the only browser that we can use to fill out the census. I just completed filling out the census form using Firefox. It went smoothly. I had no iss

Just an FYI: A few days ago, someone asked if IE was the only browser that we can use to fill out the census. I just completed filling out the census form using Firefox. It went smoothly. I had no iss

Some websites won’t let the checkbox be checked until you enter the text they want. My challenge: even if I use the audible and hear the letters and/or numbers, I can’t always get them typed into the