I’ve never used Chrome. Is there any kind of tutorial? I could probably figure it out, but would like a little help. Shirley Shirley Tracy

That’s the problem: I don’t find the checkout button. Pressing B gives me nothing. And I get a message telling me there is an error with my order and to check back later. That’s mostly with Firefox. W

I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than

Has the Amazon checkout become more complicated or is it just me? When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, b

Hi David, Thanks. I used to hit control+ N. And that doesn’t work any more. Didn’t know about control + shift + N. Shirley Tracy

Thanks. Shirley Shirley Tracy

Hi Listers, Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a new folder. It used to be really easy, but I can’t do it the way I used to. Please help. Thanks for any help. C

I’m having the same issues. I can’t seem to make it work. I need to read my prior bank statements. They are only available in PDF. I’m sick of that Open Parent Window button. It does nothing. Shirley

I want to thank everyone who responded. It looks like I’m okay now. To answer Adrian’s question: I’m using Windows Mail, JAWS 2020 last update, and Word 2016 student edition. Shirley Tracy

Is this better? I don't know what's changing my message to garble. I'm sending it the way I always have. But today I let Microsoft do updates. Thanks for any help. Shirley Tracy

I sent the message the way I have always done. No one has ever told me there was an issue. Going back and reading my original message, it’s clear. But in reading it below other messages, I can’t trans

Thank you for sending this with the changes listed. No one has mentioned this, but I was excited to find I can now read a PDF file that I could not read before. Is this due to the Edge update? Shirley

I Thank each of you who responded with suggestions. I learned this was something different. Somehow, this was connected with Edge. When I tried using Edge today for the first time since a year ago (wh

Hi Listers, I’m running Windows 10 and using JAWS 2020. I haven’t gotten “NOTIFICATIONS” on my screen in a very long time. Now, I keep getting it but forgot how to read it. Can someone help? Thanks. S

David, Your trick works. I’m pretty sure the alt was acting goofy and not JAWS. Once, quite a while ago, I had a similar problem with the control key. By pressing each of the control keys separately,

Thank you all for your responses. You made me rethink my problem, and although I have the same desktop and same keyboard that I have been using, I have to agree that the problem has to be the keyboard

Hi, I finally updated to JAWS 2020. I’m running Windows 10 and now have chosen to purchase the “HOME eddition.” Why can’t I close documents and even some applications? I have to get into the menus and

Thank you. Just wanted to be sure. Shirley Tracy

Right now, I still use JAWS 2018 professional but own the disc for JAWS 2019—just never upgraded. Now, I’m going to be getting JAWS 2020. Do I need to install the JAWS 2019 before loading the 2020? Is

Hi Allen, You must be reading my spread sheet. 😊 Absolutely on base. Thank you. That’s just what I wanted. I have manually put in the starting balance (from the prior month), but the calculations were