Hello, Try the scripts page on jaws-users.com. I just checked there and it seems that they have a script file for Anytime Deluxe 7.1. I am not sure if this is what your student is using. Hope this hel

Hello, I am looking for a free FTP (File Transfer protocol) client that will run on Windows 7 and 10. This client should be accessible with JAWS17 and have a file or windows explorer like interface wh

Hello Tom, When in the folder that you would like to search such as your Outlook inbox, press ctrl+e and type the email you would like to search for. Next tab to and find the menu that states current

Hello again Lauren, The latest version of Acrobat Reader DC that I am using with Windows 10 and JAWS17 is version 15. When you mention that the download will not start, what error is it giving? Make s

Hello Lauren, Yes, there is a means to import/transfer your contacts from the iPhone to Outlook2016. To do so, I would recommend that you download a contacts back up app such as SA Contacts Lite and e

Hi, One suggestion would be to look in the control panel under keyboard. Sometimes there might be a tab which one can press control plus tab to called classic keys which is what you are looking for to

Hi, Would this person be using an imap account such as Gmail or another service? If this is the case, any items she sends would be saved in the sent items folder for that account instead of the genera

Hi Jim, I just tried the ResearchIt feature now to get weather results and technology news stories. Both of these features seem to work fine after today's update. I ran the update through the JAWS upd

Hi again Keith, One more step to try before using the convenient OCR features I stated in my earlier message is to ensure that the window is maximized after opening the message. To do this, press alt

Hello Keith, I don't think that convenient OCR should work in this instance but you could try to OCR the currently open window or the whole screen. To do this, first have the message with the graphic

Hi Marvin, I downloaded the JAWS update on a laptop running Windows10 and I am not experiencing any issue with it. The only strange problem I experienced yesterday was that JAWS crashed and restarted

Hello Michael, Thank you for your message. Have you tried using Outlook in Office2016 with the latest JAWS17? If so, have you encountered any sluggishness with JAWS when composing messages? I have hea

Hello, I had a similar issue to yours on Windows10 but I found that both the latest 17 update and the one before it resolved it for me. Have you attempted to update your system to the latest 17.0.1806

Hello Lee, Where in the braille section of Settings Center can one find the cell line length so that JAWS can be informed that the last cell would be 39? I was curious and searched there but did not f

Hi, It seems to me that for some reason JAWS is not advancing into the PowerPoint slide show when f5 is pressed. I have had this occur as well and I find that pressing the escape key to leave the show

After making this change, I was able to use contractions and they were shown on the display normally.

Hello Marianne, I have used JAWS with Perky Duck and a braille display. I think that the way I changed items from being in computer braille on the display was to go into the settings center when I had

Hi Carolyn, To get to the mail folders tree view, press shift plus tab when in a folder and no message is open. To get back to the folder of messages press tab.

Hi Adrian, I am not having the issue you describe. I am running IE11 on Windows10. Have you tried to confirm that the menu bar option is checked in the view sub menu under tool bars? I Googled the iss

Hi, I think that by doing the reset in Internet Explorer, the ad-block plus add-on has become disabled. Have you checked in tools/manage add-ons there to see whether ad-block plus is still enabled? If