I train people on the use of JAWS. Some of my clients come to me with a rudimentary knowledge of a few of the MS ribbon UI shortcuts, as they have previously used Window Eyes or NVDA. But their traini

Hi Carolyn. I'm afraid this got buried in the discussion thread regarding the virtual ribbon. The MS Outlook shortcut to check names is CONTROL + K. It will pop up with a list of names from your conta

Does anyone know an easy way to change the email sort order in Outlook 2003? The list view of emails has headers for each column, and a sighted user can just click on the column header to sort by that

Thanks, Kimber. I was hoping for some slick hotkey that would take me to the column header controls. I know I can do that in "add or remove programs", for example (allows me to sort installed programs

Thanks Steve. I'm not using Outlook 2003 myself, and I had posted this query for a client. I worked with her this morning, and now have her successfully using the View menu Arrange By submenu to sort

I think the problem you ran into was that you had something selected in the list view. When something is selected in the list view, the context menu does not contain a New submenu. You must unselect y

It sounds like you're talking about text selection in MS Word. If you have some text selected, and you want to unselect it, you hit an arrow key. That's totally correct. But I have no idea what that w

Hi all. I'm using current JAWS v16. My question regards the ability to temporarily change the speech rate with CONTROL + ALT + PageUp or PageDown. I expected this setting to stick with the application

Okay, thanks. Yeah, I guess I was hallucinating. Thanks for the permanent rate change shortcut. Too bad it's not sticky for the program, though. That seems like it would be useful. -Paul

JAWS scripting itself doesn't seem to be particularly difficult to use, but it's all the Windows API and user interface stuff -- window handles, control IDs, etc -- that is the challenging part, and t

Hi all. I have my Outlook mailbox views set up as grid views, one line per message, with columns for attachment, sender, subject, received date, and size. It's not the default view, but I imagine it's

Thanks Tom, but nothing I've tried so far restores normal behavior. This seems to be permanently broken in the new JAWS update that was just released today. -Paul

Hi Tom. Thanks for your help with this. I reset my folder view to the default, but I still get the same behavior: arrowing down through the list of messages causes JAWS to say nothing, except when it

Thanks for everyone's continued help with this issue. It is not a problem with the Outlook window being minimized. The behavior is the same whether the window is maximized or "restored". I also played

Hi Larry. I heard back from FS support, but their reply was not helpful. They advised launching outlook with the "-cleanviews" option, which essentially resets all the views for all the folders. This

Hi Larry. Thanks for your suggestions, but no luck on my end. I'm on a Windows 7 64bit system, not Windows 10, so I'm not sure what other things our computers have in common besides Office 2010. I don

I wish I were so lucky. Perhaps sometime in the future, I'll have time to completely uninstall and reinstall JAWS. I've already tried that once and it didn't help, but I elected to save my local setti

I occasionally encounter this issue. I’m using current JAWS with Outlook 2010 on Windows 7. I think there are two different situations that cause the issue. First, I believe it’s somehow related to th

Hi all - I'm in need of a fax-by-email service and am wondering which are compatible with JAWS. Now, you might think, as I did, that the interface to the service would be through email, so it would be

That's correct, there's no "free" option. But MyFax does have a 30-day trial. I signed up for it and sent my first fax today entirely by email client, all went well. I'll tinker with their web page fo