Hi Tom, While your inbox or another folder is in view with the list of messages showing press Insert-F2. This brings up the Jaws Manager. One of the first options you'll see is one for Customize Outlo

Tom, regarding navigating in Outlook 2016, the shortcut keys that were available in prior versions of Outlook still work. For example, if you wish to go to another folder, press Ctrl-Y and you will he

Laura, you press insert Space, lift up those keys, then press O followed by D. Les

Brian, the only way to save a scanned PDF file done by Jaws is to copy the text to the Windows clipboard and paste it into another document. Les

Hi Laura, You are correct. Insert-Space, O and D will scan a multiple page document. Insert-O, space and C will scan a single page. I did try the first option the other day on a pdf document that was

Hi Cybthia, Well, best of luck in sorting this out. As others have stated, if you can avoid the on-line 365 version, you should be okay. I haven't used any other mail client other than Outlook which i

Cynthia, I cannot comment on how well 2016 will work with Jaws 14. However, there should be a way to run an earlier version of Office through 365. At one point, I had the Microsoft Accessibility Team

Brian, Full support is a subjective term. It's hard to imagine that every feature is supported. Having said that, it is quite similar to Office 2013 and you should be able to use the majority of featu

Hi, I contacted Microsoft Support and apparently, one has to press Shift-Tab twice to reach the list of attachments. The rep with whom I spoke believes that there could have been an update to Office t

Okay thanks. That's certainly a good work-around. What I did was run a Windows System Restore and now the attachments are listed as before. Thanks for the assist. Les

Hi, I can no longer access my attachments in Outlook 2016. When I locate a message with an attachment, Jaws says with attachments which I haven't heard before. I press enter and shift-Tab which always

Once I close Outlook from the Task Manager, it does close properly. It will probably work for a while until another crash occurs. Les

I am running Office 2016. Twice today, I have been unable to close Outlook. I went into the Task Manager and closed the process that way. Is there a repair I can run on Outlook, and if so, how would t

Tom, glad I could help. The home and business version, I believe it's called should have everything you'll need. Mine has Outlook, Word, Excel, Publisher, OneNote and PowerPoint. Good luck. Les

Tom, I purchased the stand-alone version on-line. I think Microsoft requires that it be done this way. There is some information you'll need which your employer would provide. When I purchased on-line

Tom, I wonder once you purchased the software how it could be restricted as to your using it? Once it's installed, it runs, you receive a key and you're all set. You might have to set up a Microsoft A

As I stated before, if you can get the stand-alone for a discount, then you don't have to pay each year for a subscription. It's called the Home Program and if you either work for a company that has i

Hi Jason and Tom, Jason,you are exactly correct. I had the Office 365 subscription whereby I could download Office to my tablet and my wife's computer. Yes, there were two installs available and it wo

Hi Kevin, I'm running Outlook 2016, Jaws 17 and Windows 10. When I receive a message with an attachment, I press the enter key. Then I press Caps Lock A as I have a laptop with no insert key on it. No

Hi Mike, Great. Thank you. Les