I was told it affected 2010 only. Les

Mark, I was working with an individual who couldn’t read his mail earlier this week. When we contacted FS, we were informed that Microsoft released an update, I believe it was an Office update which c

Hi Lauren, I see that you received a response to your question about .pdf files. That will resolve that issue. I don’t like opening pdf files in a browser, much better if they load through Adobe. Les

Hi Lauren, I’d suggest you change your default browser to Internet Explorer or Mozilla Firefox depending on which one you wish to use. To do this, hit your left windows key to bring up the search box.

Lauren, If you don’t have anapplications key, you can press Shift-F10 and arrow through the menu of choices. Les

Debbie, this is very helpful. Thanks for sharing this fix. I'm on 2013, but will likely upgrade at some point soon. I had heard reports that messages were not reading properly, so this is a great solu

Tom, I have a really useful case I bought from Target. My keyboard goes in its own separate pocket, the Surface goes in front of it in its own pocket. It's really not hard to carry around whatever I n

I use my USB port on the Surface to plug in an external drive. I've had mixed results with the USB hub I purchased a while back, as the device I plugged in didn't function. Les

Hi Debbie, Jaws seems to be as responsive as it is on laptops I have run. Regarding sound, it is fine. My only complaint would be that I'd like a little more volume, but I also have a hearing loss now

Hi Debbie, I don't care to type on the keyboard cover, as the keys are too close together for my taste. Having said that, however, it's handy to have in case my Bluetooth keyboard doesn't function for

Keith, Since you can run separate versions of Jaws on your machine, there should be no problem with upgrading to 17. You can always go back to 16 whenever you wish. I like the new navigational tool on

Ed, I agree that using a touch screen alone is not advisable. As long as Bluetooth capability exists, a purchase of a Bluetooth keyboard will eliminate this issue. By the way, I believe you use Dragon

The Surface Pro has one USB port. No DVD drive, and I suspect most, if not all the tablets won't have a DVD drive. Les

I cannot speak to that, as I haven't attempted to disable it. I use the Logitech k810 Bluetooth keyboard and the keyboard cover that was an optional purchase with the Surface Pro. My hands rarely come

I have a Surface Pro and I'm very pleased with it. The prices have come down since I purchased mine last year. You can find less expensive tablets, but I believe at least for me, the additional cost i

The accessibility options are still there. When you install the DC version, the Accessibility Setup screen comes up. I've been told that files process faster in the DC version. I did extract a 136 pag

Ann, you can use Dragon with Jaws, but it's my understanding that you won't receive automatic speech feedback unless you use J-Say with Dragon. Les

Hi Carolyn, I'm running Outlook 2013, and I believe you have 2010? So I don't know if this will work for you. IN 2013, Alt-V for the View Menu, then tab 8 times to a button that says Reverse Sort Orde

Tom, I think you are spot on. I remember that preview pane was turned off on one machine, not done by me, but I do recall it was done, didn't know how. Thank you. Les

Ron, this is great info. I have a related question. I have been working with two individuals this week on Windows 7 computers. When we open the documents folder, Windows Explorer crashes while moving