Maxxaudio is audio enhancement software that dell includes. Take this with a grain of salt because it’s been a long time since I’ve gotten a laptop from Dell’s business side, but, from what I understa

David, You may not have any problems. From what I've read, they don't include the MaxxAudio on their business laptops, and the Latitude is definitely a business laptop.

Katherine, The first thing I want you to do is to get me your Realtek driver date and version number. I don't want you to remove a driver if something else happens to be the cause of your problem. Go

David, From what I've seen from JAWS, who finally reported the problem a few weeks ago, not everyone has this problem. If you do have the problem, it's an easy fix. The only thing I don't like about i

BINGO! It's teams. I removed teams, restarted, and Outlook is working great. Control 3 works just like it should. I switched back and forth between Inbox, contacts, calendar, contacts, etc., several t

Okay, it looks like we can rule out a specific build of Office 365 since this is happening with multiple builds. We can rule out a JAWS update because Robin has tried it with JAWS 2020. I'm about to u

Thank you both.

Hello Robin, You can up your count to at least four people. That's not the only interesting quirk I've noticed recently though. When I want to switch folders, I have to hit enter twice on the new fold

Keep in mind that the process I am about to give you will make your inturnal speakers sound quieter and tinny. If you want to switch to High Definition Audio, go to the device manager, go to Realtek a

I just got a request for a job interview this afternoon. The company uses Google Meet. I haven't used Meet before. am I going to have any issues with accessibility?

I’m currently on my iPad, but the driver that you’re looking for is included in windows. It’s the High Definition Audio driver.

Which audio driver are you currently using? That tab is there with some drivers but not with others. I had an issue where I reinstalled the Realtek driver that included MaxxAudio and that tab disappea

Maria, you're right. Going back to 21 is probably your best option right now, but, please, report the experience with the JAWS 22 beta so this issue can hopefully be fixed before the final release.

Cynthia, That should fix your problem. If you only remove 1 the headphones won’t be recognized, and if you only remove the other, it will keep trying to download it. That version of the driver is mean

Here’s a thread I started on this in May of this year. It’s any screen reader, well about Narrator, with MaxxAudio. Both JAWS and NVDA do it. The best option is to remove MaxxAudio and switch to the H

I have narrowed it down to FreshBooks or QuickBooks at this point. I've read that FreshBooks used to be accessible, but they took a step back in accessibility. That was a couple of years ago though, s

I can't help but wonder if Money Talks has been updated at all. Requirements include Windows 98, a CD ROM, and IE 5.5. It reminded me of going back to college in 2009. I had a professor give me an ass

I have a small business and do my bookkeeping in Excel. I would like to start using some accounting software instead, but I have heard that QuickBooks, which I would have tried first, has some accessi

This is something that I haven’t thought about in a long time. I used to have, probably still have somewhere, one of the check writing templates. My hand writing was never that great so I didn’t use i

I’ve thought about doing it with my backup computer, but, as of yet, I haven’t had the time. What have you had to find work arounds for?