Hi, Where do I go, to organize my messages by thread? Thanks, Jessica

Hi, On my HP laptop, its f6 by itself. I'm constantly muting my sound, including jaws, by accident. So, I wish I could change this keystroke. Does anyone know of an easy, accessible way to do this? I

Yes, I’m not sure how to access it, but I read in the FAQ section that there’s a “more” button, that you must push, to download an episode. Can you please tell me where this button is, and how to acce

Hi, No, can you explain how to do that?

Hello, I've never heard of Microsoft forms either. How do you access them? Thanks, Jessica Sent from my Apple Watch

Hi, I’m using office 365, and I want to make it so that when I add events to my calendar, I can see them on my other devices; not just “this computer.” How can I do this? Thanks, Jessica

Hi, I’m trying to save an article to pocket, and I have the chrome extension installed. My question is: how do I get to, and use these extensions with jaws2019? Thanks, Jessica

I, I have itunes on my pc, but cannot figure out how to search the store for music. Can anyone tell me how to accomplish this? When I press CTRL+E, I’m told, “no edit boxes.” What do I do? Thanks, Jes

Hi, I'm trying to create a ringtone from a song I bought today. I'm not sure why this is, but I can't find any of my music in itunes. It just shows my voice memos, which isn't what I want. How can I f

Hi I have a windows 10 pc, which is running the latest version of jaws.

Hi, I'm trying to create a ringtone from one of my songs, and realized its in the wrong format. How can I convert it, using my computer with jaws2019, and the latest version of itunes? Thanks, Jessica

Hi, Thanks so much! The steps outlined in that article worked. Thanks, Jessica

Hi, Do I have to connect a drive to my computer in order to use backblaze? Or will it just backup to backblaze itself without a hard-drive? Thanks, Jessica

Hi What’s b2? Is that the standard version of backblaze, for $5 per month? Thanks, Jessica

Hi I have it set to backup my C & D drives, but according to the iOS app, it’s not making any progress. What do I do? Jaws won’t tell me anything either, other than announcing a “pause backup” button.

Hi, My iphone app says nothing has been backed up, and when I go to hte website, and click the “fix this” link, it tells me I need to connect an external drive. Is that true? I thought backblaze was s

Hi, No, I never had an external hard-drive connected to my pc. I did restore my iphone last night, so maybe it thought the phone was an external hard-drive? Thanks, Jessica

Hi, Can you please explain the jaws cursor? Why would backblaze be looking for something I never even connected? Does it think my iphone is an external drive? Thanks, Jessica

Hi I’ve been using Backblaze for the past little while. I really like it, but I needed to email support, because I’m having a problem backing my data up. They told me I need to force a rescan, by hold

Hi, I want to export all my notes out of evernote, so I can delete my account. Well, that’s not working. I just tried to login with google, and had to have sighted assistance, because jaws won’t read