Date   

moderated Edge Question

Pastor Gilbert Pries
 

Mike,

Call me and I will show you how to just have 1 page oppen.

 

Pastor Gilbert


moderated Re: MS Edge and Too Many Open Pages

 

On Fri, Oct 9, 2020 at 02:03 PM, Mario wrote:
IMO, I don't see where it's rude.
-
And, in this case, your opinion, or even my opinion, does not matter.  This is an issue of well-established netiquette.  And if you care to flout it, there will eventually be consequences.

And with this, I'm done on this topic.  A word to the wise is sufficient.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: MS Edge and Too Many Open Pages

Mario
 

IMO, I don't see where it's rude. the poster is just trying to get an answer from whom ever can provide a constructive response.

-------- Original Message --------
From: Brian Vogel [mailto:@britechguy]
To: main@jfw.groups.io
Date: Friday, October 9, 2020, 1:07 PM
Subject: MS Edge and Too Many Open Pages
Mike,

             Already answered, on the TechTalk Group, here:
https://techtalk.groups.io/g/main/message/93487
<https://techtalk.groups.io/g/main/message/93487>

             What follows is not aimed personally, but I have noticed
lately that there has been a huge uptick of crossposting from multiple
members in a number of groups, where they will copy and paste the same
question and post it in multiple groups within seconds of each other.
This is generally considered rude, particularly when there is a large
overlap between the participants in these groups (and that's true of
many of the blind-technology related groups).

              Standard netiquette is to post in one, and only one,
group initially and wait some reasonable amount of time to see if the
question is answered.  Then, if and only if an answer was not
forthcoming, move on to another group to ask.  There are groups where
crossposting the first time will result in a suspension of posting
privileges for some period of time and a second will get you banned.
--

Brian -Windows 10 Pro, 64-Bit, Version 2004, Build 19041

/The purpose of education is not to validate ignorance but to overcome it./
       ~ Lawrence Krauss


moderated Re: MS Edge and Too Many Open Pages

 

Mike,

             Already answered, on the TechTalk Group, here:  https://techtalk.groups.io/g/main/message/93487 

             What follows is not aimed personally, but I have noticed lately that there has been a huge uptick of crossposting from multiple members in a number of groups, where they will copy and paste the same question and post it in multiple groups within seconds of each other.  This is generally considered rude, particularly when there is a large overlap between the participants in these groups (and that's true of many of the blind-technology related groups).

              Standard netiquette is to post in one, and only one, group initially and wait some reasonable amount of time to see if the question is answered.  Then, if and only if an answer was not forthcoming, move on to another group to ask.  There are groups where crossposting the first time will result in a suspension of posting privileges for some period of time and a second will get you banned. 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated MS Edge and Too Many Open Pages

Mike B
 

Hi All,
 
Running MS EDGE with the most current version of Windows 10 Pro and latest Jaws.
 
When I open Edge and then want to close it I have to press, Alt + F4, several times to close Edge completely
 
It seems like any little thing I do opens a new screen, tab or window.
 
How or what do I need to change so I have only my Homepage open when I open Edge?
 
And, when I press enter or shift + enter on a link, what setting needs to be changed so only 1 tab, screen or window opens?
 
I know how to go back and close screens, but like I mentioned, any little thing seems to open a new screen, tab or window.
 
Take care and stay safe.  Mike.  Sent from my iBarstool.  Go dodgers, Lakers & Rams!
Main's Law:  For every action there is an equal and opposite government program.


moderated Calling Microsoft Disabilities

Pastor Gilbert Pries
 

Hi,

Just got off the phone with the Microsoft Disabilities answer desk.

They are working and ready to take your call.

 

Pastor Gilbert


moderated Re: Looking for free bulk email distribution recommendations with latest JAWS and Windows 10?

Shai
 

Hello,
You could create an announce only list on one of the mailing list
providers groups.io, google groups etcetera and have people subscribe
to it. There are also means of making the list a private list with
some of these providers.
Then work with the mail client such as Outlook or other client to
schedule the email delivery. This would go out as long as you had the
client opened.
If this is not a workable solution there are probably email services
that will allow for scheduling an email for later sending.
One that comes to mind is later.io

On 10/8/20, Sharon Ballantyne <revsharon@...> wrote:
Hi,

I have been doing a bulk email distribution using a distribution list in my
contacts but it has had issues and people need to contact me to get added
or
removed. I would like to use a provider that will support independent
profile access to manage their own subscription preferences.



This would be emails being sent out, not a discussion list.

It needs to be able to accommodate inclusion of images and YouTube links.



I send a daily email in this manner.

I need to be able to set the delivery time.

Is mailchimp screen reader friendly? Any guidance appreciated, for this or
other providers.



Respectfully yours,

Sharon Ballantyne






--
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
productive and successful with their assistive technology/computing
tasks.
atvistech@...


moderated Re: Looking for free bulk email distribution recommendations with latest JAWS and Windows 10?

Rayn Darren
 

Good evening Sharon,

 

To my knowledge MailChimp is not accessible. However, I’ve created a test mailing list on one of my domains and everything is settable from the CPanel. If that is something you would like to explore further, let me know and I’ll spin you up a sandbox to play in.

 

HTH

Sarah

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sharon Ballantyne
Sent: Thursday, October 8, 2020 7:16 PM
To: main@jfw.groups.io
Subject: Looking for free bulk email distribution recommendations with latest JAWS and Windows 10?

 

Hi,

I have been doing a bulk email distribution using a distribution list in my contacts but it has had issues and people need to contact me to get added or removed. I would like to use a provider that will support independent profile access to manage their own subscription preferences.

 

This would be emails being sent out, not a discussion list.

It needs to be able to accommodate inclusion of images and YouTube links.

 

I send a daily email in this manner.

I need to be able to set the delivery time.

Is mailchimp screen reader friendly? Any guidance appreciated, for this or other providers.

 

Respectfully yours,

Sharon Ballantyne


moderated Re: Calling Microsoft accessibility

Deborah Worstman
 

Hi, I suggest you call using be my eyes. 
I called them today and below is Their response information.


Be My Eyes support for Microsoft is up and running 24/7. Give us a ring if you need help with accessibility related issue.

More information for you

For any technical assistance, contact us again at aka.ms/DAD. We also provide Be My Eyes video call support in addition to Phone, Chat, and ASL support. Just download the Be My Eyes app in App Store or Google Play.

A suggestion for you 

We’ve launched a series of accessibility webinars for customers and businesses who want to learn more about accessibility features such as Narrator and Magnifier. Check out the demos from our engineering teams here.

Something to consider 

If you have product feedback on any of the Microsoft Accessibility features or want to share your ideas, please visit the Accessibility UserVoice page at aka.ms/accessibilityfeedback.

Thanks again,

Andrei

Customer Advocate

Microsoft Disability Answer Desk




On Oct 8, 2020, at 6:44 PM, Scott Pearl <spearl@...> wrote:



For me it occurred further in the process. After I told it I needed office related tech support it came through with a recording that they are currently not taking phone calls. I was also thinking it probably had to do with COVID.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, October 08, 2020 1:50 PM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Looking for free bulk email distribution recommendations with latest JAWS and Windows 10?

Sharon Ballantyne
 

Hi,

I have been doing a bulk email distribution using a distribution list in my contacts but it has had issues and people need to contact me to get added or removed. I would like to use a provider that will support independent profile access to manage their own subscription preferences.

 

This would be emails being sent out, not a discussion list.

It needs to be able to accommodate inclusion of images and YouTube links.

 

I send a daily email in this manner.

I need to be able to set the delivery time.

Is mailchimp screen reader friendly? Any guidance appreciated, for this or other providers.

 

Respectfully yours,

Sharon Ballantyne


moderated Re: Calling Microsoft accessibility

Scott Pearl
 

For me it occurred further in the process. After I told it I needed office related tech support it came through with a recording that they are currently not taking phone calls. I was also thinking it probably had to do with COVID.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, October 08, 2020 1:50 PM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Calling Microsoft accessibility

Scott Pearl
 

Right now you may have troubles getting through to Microsoft’s disability answer desk. The last couple of days I’ve called them about an issue and once you get through their automated system and tell it that you want either Office or Windows, it says that they are unavailable to provide support at this time and it tells you to go to their website. This happened multiple times when I called in the last few days.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Thursday, October 08, 2020 9:48 AM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Thursday, October 8, 2020 8:17 AM
To: main@jfw.groups.io
Subject: Calling Microsoft accessibility

 

Thanks, Kevin


moderated Re: Calling Microsoft accessibility

 

On Thu, Oct 8, 2020 at 06:56 PM, Les Kriegler wrote:
Why that message does not come up immediately when you call the Accessibility Line is baffling.
-
Agreed.  Making someone navigate a menu, any menu, when the terminus is, "We're not accepting calls, and won't be for the foreseeable future," is ridiculous, and bad customer service and public relations.

Don't bury the lede.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: narrated power points and JAWS

Mark Fisher
 

Hi
Unfortunately eLearning developers and accessibility don't always go hand in hand at the moment. I assume the online courses are Scorm compliant as most HR learning systems would require this for ensuring course completion and tracking etc. We just need to continue to encourage eLearning developers to take into account the needs of people with disability when crating the learning items. That has been my experience. Not sure if pausing the naration and using PictureSmart would help at all - I haven't tried that approach. Sorry I can't   provide any other practical solutions.

--
Mark Fisher
Principal - HR Systems
Water Corporation


moderated Re: Calling Microsoft accessibility

Les Kriegler
 

The greeting is standard, but when you reach the point of waiting for assistance, they inform you that their system is no longer able to accept calls for the foreseeable future. I think it may be system wide as I called another Microsoft number and got the same message. Why that message does not come up immediately when you call the Accessibility Line is baffling.

 

Les

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, October 8, 2020 3:50 PM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support

Richard Turner
 

You can get there even faster by typing “enhanced” in the search field.

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Thursday, October 8, 2020 2:25 PM
To: main@jfw.groups.io
Subject: JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support

 

JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support
In almost all applications moving the cursor or caret using your arrow keys causes JAWS (or any screen reader) to speak the character, word or line as you use the appropriate cursor movement commands, such as right arrow for next character, control+right arrow for next word, etc. This works nearly 100% of the time. However, I recently noticed that JAWS wasn’t speaking as I was moving the cursor in Jarte, a Wordpad-like word processor that I often use. This was baffling until I found the fix. (Note: in the interest of full transparency I may have enabled the setting that I’m about to discuss as a default. Therefore, the problem that I encountered may not actually have been a JAWS issue but may have been something that I personally enabled.)

If you encounter this problem in Jarte or in any program where cursor navigation isn’t speaking try toggling enhanced edit support. Here’s how you can locate this feature.

1. Press insert+F2 for the list of JAWS managers and press enter on Settings Center. As a quick shortcut pressing insert+6 will open Settings Center. This is the 6 on the row of numbers and not on the number pad. If you are asked to create a new configuration press enter to accept.

2. In the search edit field type “edit” without the quotes.

3. Navigate with the down arrow key through the list of results and look for “enhanced edit support.” While this should be enabled for Word it should be disabled for Jarte. Pressing the space key toggles this setting from being not checked (turned off) to being checked (enabled.)

4. Press enter twice, which will close Settings Center and save your changes.

-- 
David Goldfield,
Blindness Assistive Technology Specialist
www.DavidGoldfield.org


moderated JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support

David Goldfield
 

JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support
In almost all applications moving the cursor or caret using your arrow keys causes JAWS (or any screen reader) to speak the character, word or line as you use the appropriate cursor movement commands, such as right arrow for next character, control+right arrow for next word, etc. This works nearly 100% of the time. However, I recently noticed that JAWS wasn’t speaking as I was moving the cursor in Jarte, a Wordpad-like word processor that I often use. This was baffling until I found the fix. (Note: in the interest of full transparency I may have enabled the setting that I’m about to discuss as a default. Therefore, the problem that I encountered may not actually have been a JAWS issue but may have been something that I personally enabled.)

If you encounter this problem in Jarte or in any program where cursor navigation isn’t speaking try toggling enhanced edit support. Here’s how you can locate this feature.

1. Press insert+F2 for the list of JAWS managers and press enter on Settings Center. As a quick shortcut pressing insert+6 will open Settings Center. This is the 6 on the row of numbers and not on the number pad. If you are asked to create a new configuration press enter to accept.

2. In the search edit field type “edit” without the quotes.

3. Navigate with the down arrow key through the list of results and look for “enhanced edit support.” While this should be enabled for Word it should be disabled for Jarte. Pressing the space key toggles this setting from being not checked (turned off) to being checked (enabled.)

4. Press enter twice, which will close Settings Center and save your changes.

-- 
David Goldfield,
Blindness Assistive Technology Specialist
www.DavidGoldfield.org


moderated Re: Calling Microsoft accessibility

Sharon
 

Last Friday night and for several days I could reach no one.

I was on there for hours at a time.

I have not tried lately.

Up until then they would answer in a very short time, and I never ever had to wait longer than 20 minutes.

Sharon

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, October 8, 2020 3:50 PM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Calling Microsoft accessibility

kevin meyers
 

Not the phone number. Yesterday and this morning when I called I kept getting the message they were not taking phone calls.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Thursday, October 8, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Thursday, October 8, 2020 8:17 AM
To: main@jfw.groups.io
Subject: Calling Microsoft accessibility

 

Thanks, Kevin