Date   

moderated Re: Any advantage to buying through a dealer versus direct?

JM Casey
 

Yes, I suppose so. But for those of us who already bought the product initially, we should be able to upgrade cheaply and easily. This is done by serial number, alas.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: September 27, 2019 12:33 PM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

I suppose if buying new, one could use a U.S. address, perhaps the address of a U.S. friend.

 

Glenn

 

----- Original Message -----

From: JM Casey

Sent: Friday, September 27, 2019 11:29 AM

Subject: Re: Any advantage to buying through a dealer versus direct?

 

Of course. Unless this has changed recently, this is exactly what happens when non-US customers go to the VFO/FS/whatever site and attempt a purchase.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: September 27, 2019 6:24 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

 

Sorry to be clear.

I would love to be able to purchase directly from VFO.

However, there are, as far as I am aware  still, absolutely  no options for buying direct from VFO in the UK.

This is probably for reasons for support etc.

This is a cause of annoyance on some occasions with UK residents being forced to pay through local distributors even when products are electronic.

On a similar if not VFO case, I remember trying to upgrade Kurzweil 1000  but being redirected to a local UK Supplier. The catch was that the local UK upgrade price was vastly inflated compared to the price  available if I had been able to download from the US site. As soon as I entered my serial number it recognised I was a UK resident and refused to allow me to proceed with purchasing the upgrade.

 

David Griffith

 

 

Sent from Mail for Windows 10

 

From: Brian K. Lingard
Sent: 27 September 2019 09:31
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Dear Robin, David & List:

An SMA is pretty basic, you normally take delivery via the Internet. I agree with David’s reasons for buying through a local dealer. However, your dealer nay not be local, so you have to pack up stuff to return it to the dealer.

 

 

The big advantage with buying direct is you know the software publisher received your money, when you buy through a dealer, you expect the dealer to in turn, order an SMA for you. Should the dealer go broke, your money may be used for other purposes, leaving you high and dry. If you put the ;purchase on a credit card, you may dispute the purchase with the card company or bank. Will probably go in your favor, but until it does, your money is tied up.

Will your dealer do this to you? Probably not, but he nay finds the gas company has shut off his natural gas due to a delinquent bill, or the software publisher cuts him off for unpaid bills. Have seen this happen with what looked like a thriving firm. Electric utility shut off his electric, he was out of business.

These are all points to consider.

Brian k. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David Goldfield
Sent: Friday, September 27, 2019 3:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or ZoomText on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or ZoomText. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

 


moderated Re: OT - Setting Up the "Guest" Account in Windows 10

Richard B. McDonald
 

While it is true that you can setup a local “Visitor” account this way, that sort of an account has different privileges (higher) than does a Guest account.  So, before I go down the rabbit hole of setting up an account that is not *really* what I want, I would like first to see if a real Guest account can be setup in Windows 10.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Friday, September 27, 2019 7:59 AM
To: main@jfw.groups.io
Subject: Re: OT - Setting Up the "Guest" Account in Windows 10

 

Hi Randy,

 

I use Windows 10  Version 1903 (OS Build 18362.356) and Jaws 2019 latest update and I had no problems at all to follow Brian’s steps and create a local user account, it took all of 30 seconds including selecting and answering 3 security questions.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: Thursday, September 26, 2019 11:16 AM
To: main@jfw.groups.io
Subject: Re: OT - Setting Up the "Guest" Account in Windows 10

 

Did you do this with a screen reader? I cant get past the second screen. Not that I want an account I was just trying to help the OP.

On 9/26/2019 9:46 AM, Brian Vogel wrote:

I've never seen the point in the Guest account (as such) anyway.  You can set up a local account with standard privileges, and without a password unless that's changed very recently, and have the same thing.  I've created a local account named Visitor for that purpose on some machines.

Why go through a bunch of gyrations to get something you can create via the regular Accounts settings?
-----------------------------------------------------------------------------

Creating a local account under Windows 10 (Version 1903 used for steps)

 

1. Open Settings, Accounts, Family & Other Users Pane.

 

2. Navigate to the Add someone else to this PC button.  Activate it.  (It's under the Other users section)

 

3.  The Microsoft Account dialog will open, asking for an e-mail or phone number, but since you're trying to create a local account activate the I don't have this person's sign in information link instead.

 

4.  In the next screen of the dialog, Create Account, activate the Add a user without a Microsoft account link.

 

5.  In the next screen, Create an account for this PC, enter the user name you want in the edit box Who's going to use this PC?   If you wish to have a password, then in the two edit boxes under Make it secure, enter the password and enter it again.  If you don't want a password, leave those blank.

 

You're done.  The account will be created as a local account with standard privileges and should now appear on your login screen as one you can choose from.

This has been the method for a while now, though I can't remember which version I was using when I last created a local account before creating one now to get through the steps above.

 

--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer


moderated Re: Any advantage to buying through a dealer versus direct?

Glenn / Lenny
 


I suppose if buying new, one could use a U.S. address, perhaps the address of a U.S. friend.
 
Glenn
 

----- Original Message -----
From: JM Casey
Sent: Friday, September 27, 2019 11:29 AM
Subject: Re: Any advantage to buying through a dealer versus direct?

Of course. Unless this has changed recently, this is exactly what happens when non-US customers go to the VFO/FS/whatever site and attempt a purchase.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: September 27, 2019 6:24 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

 

Sorry to be clear.

I would love to be able to purchase directly from VFO.

However, there are, as far as I am aware  still, absolutely  no options for buying direct from VFO in the UK.

This is probably for reasons for support etc.

This is a cause of annoyance on some occasions with UK residents being forced to pay through local distributors even when products are electronic.

On a similar if not VFO case, I remember trying to upgrade Kurzweil 1000  but being redirected to a local UK Supplier. The catch was that the local UK upgrade price was vastly inflated compared to the price  available if I had been able to download from the US site. As soon as I entered my serial number it recognised I was a UK resident and refused to allow me to proceed with purchasing the upgrade.

 

David Griffith

 

 

Sent from Mail for Windows 10

 

From: Brian K. Lingard
Sent: 27 September 2019 09:31
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Dear Robin, David & List:

An SMA is pretty basic, you normally take delivery via the Internet. I agree with David’s reasons for buying through a local dealer. However, your dealer nay not be local, so you have to pack up stuff to return it to the dealer.

 

 

The big advantage with buying direct is you know the software publisher received your money, when you buy through a dealer, you expect the dealer to in turn, order an SMA for you. Should the dealer go broke, your money may be used for other purposes, leaving you high and dry. If you put the ;purchase on a credit card, you may dispute the purchase with the card company or bank. Will probably go in your favor, but until it does, your money is tied up.

Will your dealer do this to you? Probably not, but he nay finds the gas company has shut off his natural gas due to a delinquent bill, or the software publisher cuts him off for unpaid bills. Have seen this happen with what looked like a thriving firm. Electric utility shut off his electric, he was out of business.

These are all points to consider.

Brian k. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David Goldfield
Sent: Friday, September 27, 2019 3:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or ZoomText on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or ZoomText. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

 


moderated Re: Any advantage to buying through a dealer versus direct?

JM Casey
 

Of course. Unless this has changed recently, this is exactly what happens when non-US customers go to the VFO/FS/whatever site and attempt a purchase.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: September 27, 2019 6:24 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

 

Sorry to be clear.

I would love to be able to purchase directly from VFO.

However, there are, as far as I am aware  still, absolutely  no options for buying direct from VFO in the UK.

This is probably for reasons for support etc.

This is a cause of annoyance on some occasions with UK residents being forced to pay through local distributors even when products are electronic.

On a similar if not VFO case, I remember trying to upgrade Kurzweil 1000  but being redirected to a local UK Supplier. The catch was that the local UK upgrade price was vastly inflated compared to the price  available if I had been able to download from the US site. As soon as I entered my serial number it recognised I was a UK resident and refused to allow me to proceed with purchasing the upgrade.

 

David Griffith

 

 

Sent from Mail for Windows 10

 

From: Brian K. Lingard
Sent: 27 September 2019 09:31
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Dear Robin, David & List:

An SMA is pretty basic, you normally take delivery via the Internet. I agree with David’s reasons for buying through a local dealer. However, your dealer nay not be local, so you have to pack up stuff to return it to the dealer.

 

 

The big advantage with buying direct is you know the software publisher received your money, when you buy through a dealer, you expect the dealer to in turn, order an SMA for you. Should the dealer go broke, your money may be used for other purposes, leaving you high and dry. If you put the ;purchase on a credit card, you may dispute the purchase with the card company or bank. Will probably go in your favor, but until it does, your money is tied up.

Will your dealer do this to you? Probably not, but he nay finds the gas company has shut off his natural gas due to a delinquent bill, or the software publisher cuts him off for unpaid bills. Have seen this happen with what looked like a thriving firm. Electric utility shut off his electric, he was out of business.

These are all points to consider.

Brian k. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David Goldfield
Sent: Friday, September 27, 2019 3:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or ZoomText on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or ZoomText. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

 


moderated Re: OT - Setting Up the "Guest" Account in Windows 10

Chris
 


moderated Re: Any advantage to buying through a dealer versus direct?

Van Lant, Robin
 

Thanks all.  I’ll stick with buying direct.  I can totally see who a first time user who is in the decision process or just getting their first accessible laptop set up would be wise to use a local dealer.  We had a shop here in a Denver suburb where I did go to try out magnifiers when I had more vision, but I just went to their site and see they’ve closed the physical shop for an online only option.  At this point, I don’t think there is enough reason to use a dealer for my situation, especially with all of you helpful people to bounce questions off.   Thanks for reassuring me that I’m not missing something obvious.

 

To those of you in the U.K, I give my condolences that you are stuck in your buying options. I remember feeling that way when the Pen Friend was first launched and the price here seemed so much higher than buying it direct in the UK.  I didn’t’ end up buying one, partly because of the cost difference.  Now there are iPhone app options that I’m explore

Robin

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Friday, September 27, 2019 1:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or Zoomtext on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or Zoomtext. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: OT - Setting Up the "Guest" Account in Windows 10

 

Hi Randy,

 

I use Windows 10  Version 1903 (OS Build 18362.356) and Jaws 2019 latest update and I had no problems at all to follow Brian’s steps and create a local user account, it took all of 30 seconds including selecting and answering 3 security questions.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: Thursday, September 26, 2019 11:16 AM
To: main@jfw.groups.io
Subject: Re: OT - Setting Up the "Guest" Account in Windows 10

 

Did you do this with a screen reader? I cant get past the second screen. Not that I want an account I was just trying to help the OP.

On 9/26/2019 9:46 AM, Brian Vogel wrote:

I've never seen the point in the Guest account (as such) anyway.  You can set up a local account with standard privileges, and without a password unless that's changed very recently, and have the same thing.  I've created a local account named Visitor for that purpose on some machines.

Why go through a bunch of gyrations to get something you can create via the regular Accounts settings?
-----------------------------------------------------------------------------

Creating a local account under Windows 10 (Version 1903 used for steps)

 

1. Open Settings, Accounts, Family & Other Users Pane.

 

2. Navigate to the Add someone else to this PC button.  Activate it.  (It's under the Other users section)

 

3.  The Microsoft Account dialog will open, asking for an e-mail or phone number, but since you're trying to create a local account activate the I don't have this person's sign in information link instead.

 

4.  In the next screen of the dialog, Create Account, activate the Add a user without a Microsoft account link.

 

5.  In the next screen, Create an account for this PC, enter the user name you want in the edit box Who's going to use this PC?   If you wish to have a password, then in the two edit boxes under Make it secure, enter the password and enter it again.  If you don't want a password, leave those blank.

 

You're done.  The account will be created as a local account with standard privileges and should now appear on your login screen as one you can choose from.

This has been the method for a while now, though I can't remember which version I was using when I last created a local account before creating one now to get through the steps above.

 

--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer


moderated Re: Any advantage to buying through a dealer versus direct?

David Griffith
 

 

Sorry to be clear.

I would love to be able to purchase directly from VFO.

However, there are, as far as I am aware  still, absolutely  no options for buying direct from VFO in the UK.

This is probably for reasons for support etc.

This is a cause of annoyance on some occasions with UK residents being forced to pay through local distributors even when products are electronic.

On a similar if not VFO case, I remember trying to upgrade Kurzweil 1000  but being redirected to a local UK Supplier. The catch was that the local UK upgrade price was vastly inflated compared to the price  available if I had been able to download from the US site. As soon as I entered my serial number it recognised I was a UK resident and refused to allow me to proceed with purchasing the upgrade.

 

David Griffith

 

 

Sent from Mail for Windows 10

 

From: Brian K. Lingard
Sent: 27 September 2019 09:31
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Dear Robin, David & List:

An SMA is pretty basic, you normally take delivery via the Internet. I agree with David’s reasons for buying through a local dealer. However, your dealer nay not be local, so you have to pack up stuff to return it to the dealer.

 

 

The big advantage with buying direct is you know the software publisher received your money, when you buy through a dealer, you expect the dealer to in turn, order an SMA for you. Should the dealer go broke, your money may be used for other purposes, leaving you high and dry. If you put the ;purchase on a credit card, you may dispute the purchase with the card company or bank. Will probably go in your favor, but until it does, your money is tied up.

Will your dealer do this to you? Probably not, but he nay finds the gas company has shut off his natural gas due to a delinquent bill, or the software publisher cuts him off for unpaid bills. Have seen this happen with what looked like a thriving firm. Electric utility shut off his electric, he was out of business.

These are all points to consider.

Brian k. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David Goldfield
Sent: Friday, September 27, 2019 3:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or ZoomText on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or ZoomText. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

 


moderated Re: Any advantage to buying through a dealer versus direct?

Brian K. Lingard
 

Dear Robin, David & List:

An SMA is pretty basic, you normally take delivery via the Internet. I agree with David’s reasons for buying through a local dealer. However, your dealer nay not be local, so you have to pack up stuff to return it to the dealer.

 

 

The big advantage with buying direct is you know the software publisher received your money, when you buy through a dealer, you expect the dealer to in turn, order an SMA for you. Should the dealer go broke, your money may be used for other purposes, leaving you high and dry. If you put the ;purchase on a credit card, you may dispute the purchase with the card company or bank. Will probably go in your favor, but until it does, your money is tied up.

Will your dealer do this to you? Probably not, but he nay finds the gas company has shut off his natural gas due to a delinquent bill, or the software publisher cuts him off for unpaid bills. Have seen this happen with what looked like a thriving firm. Electric utility shut off his electric, he was out of business.

These are all points to consider.

Brian k. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David Goldfield
Sent: Friday, September 27, 2019 3:16 AM
To: main@jfw.groups.io
Subject: Re: Any advantage to buying through a dealer versus direct?

 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.

 

A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or ZoomText on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or ZoomText. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.

 

I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com

On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

_._,_._,_


moderated Re: Any advantage to buying through a dealer versus direct?

David Goldfield <david.goldfield@...>
 

Robin,

I'm afraid I can't offer much regarding the specifics of purchasing an SMA from a dealer as opposed to Vispero. However, here are what I think are some likely benefits to working with a local dealer.


A dealer may, from time to time, offer some discounts on certain products which might not be available from Vispero.

A dealer can provide a physical space for a customer or potential customer to try out a product before purchasing it. This could be done either in a public showroom but, in many cases, the customer's home. This can be very nice for, as an example, a customer who needs to try out several video magnifiers but would like to do so in their own space with their own reading material, such as their mail.

Along with that a dealer may be able to loan a piece of equipment to a potential customer to provide a trial period to ensure that the device will meet the user's needs.

A local dealer could offer additional services that you wouldn't be able to receive from Vispero, such as a promise to install JAWS or Zoomtext on the user's computer after a purchase or maybe even installing a demo before a purchase.

A dealer might offer some complimentary free training or getting started services, such as some basic training or configuring the customer's computer to ensure ideal use with JAWS or Zoomtext. Apple provides similar services with its own products.

A dealer might offer some paid training options with on-site service.

If hardware such as a video magnifier needed to be returned or replaced a dealer could make that process easier by picking up the device from the customer's location and dropping off a replacement. The user wouldn't need to box it, ship it, pick up the returned item or set it up all over again.

A dealer might be able or willing to offer technical support beyond standard business hours, including weekends for emergency assistance that might be needed.

A dealer might offer products from multiple vendors, both adaptive as well as mainstream. This would allow you to customize a complete package. As an example, you might want to purchase JAWS, a Dell laptop along with a Victor Reader Trek. The dealer could then set up the laptop, install JAWS and get the Trek ready to use. Once he or she is at the user's location the dealer could then configure JAWS and Windows to meet the user's needs as well as giving them some basic training on how to read and download books on their Victor.

I don't know if any dealers do this but I would personally conduct free webinars or local training sessions which I'd make available for any customer who bought a product through me.


I'm not saying that all dealers will offer all or any of these services but your local dealer could let you know if these or other benefits are available. I'm not a dealer for any product, mainstream or adaptive, but if I were a dealer these are things I'd certainly do, particularly when it comes to custom configuration. In my opinion, a dealer worth his or her salt should be so responsive that you wouldn't even be tempted to deal with Vispero unless you had to do so. That's not a knock against Vispero; I love the company and feel that JAWS is a phenomenal screen reader. I'm just saying that a dealer should do more than to just sell a product. They should be a part of the customer's entire journey from deciding which product is right for them up to and including training and support way after the sale, similar to Apple's philosophy.

David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 WWW.David-Goldfield.Com
On 9/26/2019 6:11 PM, Van Lant, Robin via Groups.Io wrote:

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: Any advantage to buying through a dealer versus direct?

David Csercsics <bleeblat@...>
 

Be glad you have the option of buying direct. It seems that only works in the US.


moderated Any advantage to buying through a dealer versus direct?

Van Lant, Robin
 

Hi,

I have always gotten my licenses for speech software directly from the company such as Freedom Scientific. For U.S. customers, is there any upside or downside to purchasing my next SMA from a third-party dealer, other than supporting a small business?   I’m not bundling the purchase with anything, so maybe this isn’t even really a thing anymore, but just thought I’d ask.

 

 

Robin Van Lant, Sr. Program Manager, Strategy & Performance Management

Key Equipment Finance | 720-304-1060 |  www.keyequipmentfinance.com 

 



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated SMA

David Griffith
 

Changed the subject.

Not saying you have to upgrade at all but just to say that an SMA is available not only in the US but also in the UK from Jaws distributors including Sight and Sound. I personally have 2.

What you need to watch out for is that the effective price of your SMA doubles if you do not keep them up to date and you find then you have to pay the full upgrade price, this typically applies as soon as the next Jaws version in any year comes out. So if you have 2019  without any SMA left you can pay for an additional SMA up until Jaws 2020 comes out.  But if your SMA has run out and you have not renewed in time you have to pay for the full upgrade price.

The cheapest way to get on the program is to wait until the summer and then hopefully you will find the Upgrade price reduced during conventions in July.

David Griffith

 

Sent from Mail for Windows 10

 

From: JM Casey
Sent: 26 September 2019 22:28
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Hey.

 

Well, I appreciate what you’re saying, but if you read my message, you’ll see that I *haven’t*  been having this problem with Jaws  2018, whereas it seems like most of the people who do have this problem are using Jaws 2019.

This thing you describe about the SMA – I believe it only applies to US customers, also.

Although I do know a way that I can upgrade fairly cheaply, it’s through a plan my old employer had arranged with Optiliech,  and I don’t work there anymore. 8grins*

 

Microsoft claims that any screen-reader that supports Windows 1903 should also support 1909.

But we will see. At least I have NVDA also if I get stuck. I’m less worried about the oS and more concerned about changes in web browsers. Recently Microsoft made some major changes to skype which caused JAWS 2018 scripts to stop functioning correctly. Now that was a pain in the arse.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 25, 2019 7:53 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

You may have to put up with this until you upgrade then. As win10 is upgraded every six months not having an MSA will be a bigger issue and at 5 dollars a month (120 over 24mos.) I wouldn't put up with the headaches of lagging behind Microsoft and it's constant major changes to the OS.

 

 

On 9/24/2019 11:15 AM, JM Casey wrote:

Huh.

Well, I’m using JAWS 2018 still (haven’t been able to justify paying for an upgrade, yet), and have never had any problems with the status line not being read when the appropriate command is issued. That definitely would be something to speak to FS about, because it really shouldn’t be happening – that command has been around forever and if it’s broken on some systems, something fundamental must have been screwed up somewhere.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 23, 2019 11:18 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

I made sure the status bar was enabled but Jaws wont read it with insert plus pgdn. I can see it with the Jaws cursor so it is there. and the count matches what Jaws and NVDA were telling me.

We all need to report this to FS if it is happening to you.

On 9/23/2019 8:03 PM, Randy Barnett via Groups.Io wrote:

I just went to my music folder and the count of 241 folders is correct and then I went to windows/system32 and the count of 4662 was correct also. I use the read line command and wait for the folder/file count which is the last thing to be read.

Win 10 v1903, Jaws 2019 and Jaws 2020 beta. Checked against NVDA 2019.2.

 

I came in late so did I miss something important?

On 9/23/2019 4:39 PM, JM Casey wrote:

Adrian…

Are you saying that the status line can either show the count of items on the screen or the count of items in a folder, depending on certain circumstances?

If so, what are those circumstances?

It very 8definitely* shows the complete count of items in the folder for me. I just verified again by opening a folder with over 4000 items. They are counted correctly. And, I’m a little skeptical because I honestly can’t really see the point in having a line that only shows the number of items displayed on the screen rather than the total count.

Maybe it depends on the view of the folder that’s set?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: September 23, 2019 11:58 AM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Tom,

 

If insert-pagedown is working for you, that’s what’s supposed to happen. However, for a lot of folders, that count measures only the number of files shown in a screen. It doesn’t show the number of files in the folder, which is often much larger. The method I described, which I learned from Rebecca on the closed JAWS list, enables JAWS users to get both the screen and the folder count.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Monday, September 23, 2019 10:20 AM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Adrian:

 

Unfortunately, I was unable to get an accurate file count by switching to Narrator, and then back to Jaws as you suggest.

 

For me, insert page down seems to be the best way to get an accurate file count, until this bug is fixed.

 

Of course, I’m always open to other suggestions.

 

By the way, I always check to be sure my screen is maximized.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Sunday, September 22, 2019 5:36 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Dean,

 

Switch to Narrator, which gives counts for both the current screen and the entire file list in a folder. Switch back to JAWS, and JAWS is now likely to report the desired information.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Sunday, September 22, 2019 7:11 AM
To: main@jfw.groups.io
Subject: accurate item counts in file explorer windows

 

It seems to me there was a solution to this little problem, but I can’t remember it. JAWS 2019 in Windows 10 gives inaccurate counts of files.  It will report that a given file is 1 of 25, when in fact there are many more than 25 files in the folder. I have changed the item type of the folder, to no avail. NVDA does this fine. The file is maximized. Is there a known fix?

 

 

 


moderated Re: accurate item counts in file explorer windows

JM Casey
 

Yes, that’s what I was referring to also; I don’t know though, I hardly pay attention to how many items JAWS says are in a list view; if I really want to know, I just read the status line, for which JAWS has a command which, for me, has always worked. Mostly what puzzles me is that some say the status line only shows the number of items displayed on the screen – that seems quite odd and even a bit useless.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 26, 2019 5:46 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

I hear you. But I was referring to the item count issue as I dont seem to have any problems with that.

Every time one thing is fixed another is broken! That is our lot in this new era. But over all it is so much better than it used to be!

 

On 9/26/2019 2:28 PM, JM Casey wrote:
> > Hey. > > > > Well, I appreciate what you’re saying, but if you read my message, > you’ll see that I **haven’t** been having this problem with Jaws > 2018, whereas it seems like most of the people who do have this > problem are using Jaws 2019. > > This thing you describe about the SMA – I believe it only applies to > US customers, also. > > Although I do know a way that I can upgrade fairly cheaply, it’s > through a plan my old employer had arranged with Optiliech, and I > don’t work there anymore. 8grins* > > > > Microsoft claims that any screen-reader that supports Windows 1903 > should also support 1909. > > But we will see. At least I have NVDA also if I get stuck. I’m less > worried about the oS and more concerned about changes in web > browsers. Recently Microsoft made some major changes to skype which > caused JAWS 2018 scripts to stop functioning correctly. Now that was > a pain in the arse. > > > > > > > > *From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Randy > Barnett *Sent:* September 25, 2019 7:53 PM *To:* main@jfw.groups.io > *Subject:* Re: accurate item counts in file explorer windows > > > > You may have to put up with this until you upgrade then. As win10 is > upgraded every six months not having an MSA will be a bigger issue > and at 5 dollars a month (120 over 24mos.) I wouldn't put up with the > headaches of lagging behind Microsoft and it's constant major changes > to the OS. > > > > > > On 9/24/2019 11:15 AM, JM Casey wrote: > > Huh. > > Well, I’m using JAWS 2018 still (haven’t been able to justify paying > for an upgrade, yet), and have never had any problems with the status > line not being read when the appropriate command is issued. That > definitely would be something to speak to FS about, because it really > shouldn’t be happening – that command has been around forever and if > it’s broken on some systems, something fundamental must have been > screwed up somewhere. > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io> <mailto:main@jfw.groups.io> *On Behalf Of *Randy > Barnett *Sent:* September 23, 2019 11:18 PM *To:* main@jfw.groups.io > <mailto:main@jfw.groups.io> *Subject:* Re: accurate item counts in > file explorer windows > > > > I made sure the status bar was enabled but Jaws wont read it with > insert plus pgdn. I can see it with the Jaws cursor so it is there. > and the count matches what Jaws and NVDA were telling me. > > We all need to report this to FS if it is happening to you. > > On 9/23/2019 8:03 PM, Randy Barnett via Groups.Io wrote: > > I just went to my music folder and the count of 241 folders is > correct and then I went to windows/system32 and the count of 4662 was > correct also. I use the read line command and wait for the > folder/file count which is the last thing to be read. > > Win 10 v1903, Jaws 2019 and Jaws 2020 beta. Checked against NVDA > 2019.2. > > > > I came in late so did I miss something important? > > On 9/23/2019 4:39 PM, JM Casey wrote: > > Adrian… > > Are you saying that the status line can either show the count of > items on the screen or the count of items in a folder, depending on > certain circumstances? > > If so, what are those circumstances? > > It very 8definitely* shows the complete count of items in the folder > for me. I just verified again by opening a folder with over 4000 > items. They are counted correctly. And, I’m a little skeptical > because I honestly can’t really see the point in having a line that > only shows the number of items displayed on the screen rather than > the total count. > > Maybe it depends on the view of the folder that’s set? > > > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io> <mailto:main@jfw.groups.io> *On Behalf Of > *Adrian Spratt *Sent:* September 23, 2019 11:58 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Tom, > > > > If insert-pagedown is working for you, that’s what’s supposed to > happen. However, for a lot of folders, that count measures only the > number of files shown in a screen. It doesn’t show the number of > files in the folder, which is often much larger. The method I > described, which I learned from Rebecca on the closed JAWS list, > enables JAWS users to get both the screen and the folder count. > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Tom > Behler *Sent:* Monday, September 23, 2019 10:20 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Adrian: > > > > Unfortunately, I was unable to get an accurate file count by > switching to Narrator, and then back to Jaws as you suggest. > > > > For me, insert page down seems to be the best way to get an accurate > file count, until this bug is fixed. > > > > Of course, I’m always open to other suggestions. > > > > By the way, I always check to be sure my screen is maximized. > > > > Tom Behler > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of > *Adrian Spratt *Sent:* Sunday, September 22, 2019 5:36 PM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Dean, > > > > Switch to Narrator, which gives counts for both the current screen > and the entire file list in a folder. Switch back to JAWS, and JAWS > is now likely to report the desired information. > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Dean > Martineau *Sent:* Sunday, September 22, 2019 7:11 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io>


moderated Re: accurate item counts in file explorer windows

Randy Barnett
 

I hear you. But I was referring to the item count issue as I dont seem to have any problems with that.

Every time one thing is fixed another is broken! That is our lot in this new era. But over all it is so much better than it used to be!


On 9/26/2019 2:28 PM, JM Casey wrote:
> > Hey. > > > > Well, I appreciate what you’re saying, but if you read my message, > you’ll see that I **haven’t** been having this problem with Jaws > 2018, whereas it seems like most of the people who do have this > problem are using Jaws 2019. > > This thing you describe about the SMA – I believe it only applies to > US customers, also. > > Although I do know a way that I can upgrade fairly cheaply, it’s > through a plan my old employer had arranged with Optiliech, and I > don’t work there anymore. 8grins* > > > > Microsoft claims that any screen-reader that supports Windows 1903 > should also support 1909. > > But we will see. At least I have NVDA also if I get stuck. I’m less > worried about the oS and more concerned about changes in web > browsers. Recently Microsoft made some major changes to skype which > caused JAWS 2018 scripts to stop functioning correctly. Now that was > a pain in the arse. > > > > > > > > *From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Randy > Barnett *Sent:* September 25, 2019 7:53 PM *To:* main@jfw.groups.io > *Subject:* Re: accurate item counts in file explorer windows > > > > You may have to put up with this until you upgrade then. As win10 is > upgraded every six months not having an MSA will be a bigger issue > and at 5 dollars a month (120 over 24mos.) I wouldn't put up with the > headaches of lagging behind Microsoft and it's constant major changes > to the OS. > > > > > > On 9/24/2019 11:15 AM, JM Casey wrote: > > Huh. > > Well, I’m using JAWS 2018 still (haven’t been able to justify paying > for an upgrade, yet), and have never had any problems with the status > line not being read when the appropriate command is issued. That > definitely would be something to speak to FS about, because it really > shouldn’t be happening – that command has been around forever and if > it’s broken on some systems, something fundamental must have been > screwed up somewhere. > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io> <mailto:main@jfw.groups.io> *On Behalf Of *Randy > Barnett *Sent:* September 23, 2019 11:18 PM *To:* main@jfw.groups.io > <mailto:main@jfw.groups.io> *Subject:* Re: accurate item counts in > file explorer windows > > > > I made sure the status bar was enabled but Jaws wont read it with > insert plus pgdn. I can see it with the Jaws cursor so it is there. > and the count matches what Jaws and NVDA were telling me. > > We all need to report this to FS if it is happening to you. > > On 9/23/2019 8:03 PM, Randy Barnett via Groups.Io wrote: > > I just went to my music folder and the count of 241 folders is > correct and then I went to windows/system32 and the count of 4662 was > correct also. I use the read line command and wait for the > folder/file count which is the last thing to be read. > > Win 10 v1903, Jaws 2019 and Jaws 2020 beta. Checked against NVDA > 2019.2. > > > > I came in late so did I miss something important? > > On 9/23/2019 4:39 PM, JM Casey wrote: > > Adrian… > > Are you saying that the status line can either show the count of > items on the screen or the count of items in a folder, depending on > certain circumstances? > > If so, what are those circumstances? > > It very 8definitely* shows the complete count of items in the folder > for me. I just verified again by opening a folder with over 4000 > items. They are counted correctly. And, I’m a little skeptical > because I honestly can’t really see the point in having a line that > only shows the number of items displayed on the screen rather than > the total count. > > Maybe it depends on the view of the folder that’s set? > > > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io> <mailto:main@jfw.groups.io> *On Behalf Of > *Adrian Spratt *Sent:* September 23, 2019 11:58 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Tom, > > > > If insert-pagedown is working for you, that’s what’s supposed to > happen. However, for a lot of folders, that count measures only the > number of files shown in a screen. It doesn’t show the number of > files in the folder, which is often much larger. The method I > described, which I learned from Rebecca on the closed JAWS list, > enables JAWS users to get both the screen and the folder count. > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Tom > Behler *Sent:* Monday, September 23, 2019 10:20 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Adrian: > > > > Unfortunately, I was unable to get an accurate file count by > switching to Narrator, and then back to Jaws as you suggest. > > > > For me, insert page down seems to be the best way to get an accurate > file count, until this bug is fixed. > > > > Of course, I’m always open to other suggestions. > > > > By the way, I always check to be sure my screen is maximized. > > > > Tom Behler > > > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of > *Adrian Spratt *Sent:* Sunday, September 22, 2019 5:36 PM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io> *Subject:* Re: > accurate item counts in file explorer windows > > > > Dean, > > > > Switch to Narrator, which gives counts for both the current screen > and the entire file list in a folder. Switch back to JAWS, and JAWS > is now likely to report the desired information. > > > > *From:*main@jfw.groups.io <mailto:main@jfw.groups.io> > <main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Dean > Martineau *Sent:* Sunday, September 22, 2019 7:11 AM *To:* > main@jfw.groups.io <mailto:main@jfw.groups.io>


moderated Re: accurate item counts in file explorer windows

JM Casey
 

Hey.

 

Well, I appreciate what you’re saying, but if you read my message, you’ll see that I *haven’t*  been having this problem with Jaws  2018, whereas it seems like most of the people who do have this problem are using Jaws 2019.

This thing you describe about the SMA – I believe it only applies to US customers, also.

Although I do know a way that I can upgrade fairly cheaply, it’s through a plan my old employer had arranged with Optiliech,  and I don’t work there anymore. 8grins*

 

Microsoft claims that any screen-reader that supports Windows 1903 should also support 1909.

But we will see. At least I have NVDA also if I get stuck. I’m less worried about the oS and more concerned about changes in web browsers. Recently Microsoft made some major changes to skype which caused JAWS 2018 scripts to stop functioning correctly. Now that was a pain in the arse.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 25, 2019 7:53 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

You may have to put up with this until you upgrade then. As win10 is upgraded every six months not having an MSA will be a bigger issue and at 5 dollars a month (120 over 24mos.) I wouldn't put up with the headaches of lagging behind Microsoft and it's constant major changes to the OS.

 

 

On 9/24/2019 11:15 AM, JM Casey wrote:

Huh.

Well, I’m using JAWS 2018 still (haven’t been able to justify paying for an upgrade, yet), and have never had any problems with the status line not being read when the appropriate command is issued. That definitely would be something to speak to FS about, because it really shouldn’t be happening – that command has been around forever and if it’s broken on some systems, something fundamental must have been screwed up somewhere.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 23, 2019 11:18 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

I made sure the status bar was enabled but Jaws wont read it with insert plus pgdn. I can see it with the Jaws cursor so it is there. and the count matches what Jaws and NVDA were telling me.

We all need to report this to FS if it is happening to you.

On 9/23/2019 8:03 PM, Randy Barnett via Groups.Io wrote:

I just went to my music folder and the count of 241 folders is correct and then I went to windows/system32 and the count of 4662 was correct also. I use the read line command and wait for the folder/file count which is the last thing to be read.

Win 10 v1903, Jaws 2019 and Jaws 2020 beta. Checked against NVDA 2019.2.

 

I came in late so did I miss something important?

On 9/23/2019 4:39 PM, JM Casey wrote:

Adrian…

Are you saying that the status line can either show the count of items on the screen or the count of items in a folder, depending on certain circumstances?

If so, what are those circumstances?

It very 8definitely* shows the complete count of items in the folder for me. I just verified again by opening a folder with over 4000 items. They are counted correctly. And, I’m a little skeptical because I honestly can’t really see the point in having a line that only shows the number of items displayed on the screen rather than the total count.

Maybe it depends on the view of the folder that’s set?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: September 23, 2019 11:58 AM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Tom,

 

If insert-pagedown is working for you, that’s what’s supposed to happen. However, for a lot of folders, that count measures only the number of files shown in a screen. It doesn’t show the number of files in the folder, which is often much larger. The method I described, which I learned from Rebecca on the closed JAWS list, enables JAWS users to get both the screen and the folder count.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Monday, September 23, 2019 10:20 AM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Adrian:

 

Unfortunately, I was unable to get an accurate file count by switching to Narrator, and then back to Jaws as you suggest.

 

For me, insert page down seems to be the best way to get an accurate file count, until this bug is fixed.

 

Of course, I’m always open to other suggestions.

 

By the way, I always check to be sure my screen is maximized.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Sunday, September 22, 2019 5:36 PM
To: main@jfw.groups.io
Subject: Re: accurate item counts in file explorer windows

 

Dean,

 

Switch to Narrator, which gives counts for both the current screen and the entire file list in a folder. Switch back to JAWS, and JAWS is now likely to report the desired information.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Sunday, September 22, 2019 7:11 AM
To: main@jfw.groups.io
Subject: accurate item counts in file explorer windows

 

It seems to me there was a solution to this little problem, but I can’t remember it. JAWS 2019 in Windows 10 gives inaccurate counts of files.  It will report that a given file is 1 of 25, when in fact there are many more than 25 files in the folder. I have changed the item type of the folder, to no avail. NVDA does this fine. The file is maximized. Is there a known fix?

 

 


moderated Re: FS Reader

David Griffith
 

You can listen to any Audio Mp3 Book with FS Reader using the free Daisy Book Generator software.

https://www.dropbox.com/s/bd049hx88zoj5jr/daisybook%20generator%201_90.zip?dl=1

 

David Griffith

 

Sent from Mail for Windows 10

 

From: Don H
Sent: 26 September 2019 18:40
To: main@jfw.groups.io
Subject: FS Reader

 

Where do you get books in the DAISY format to use with the FS Reader?

What other uses does the FS reader have?

Thanks

 

 

 

 


moderated Re: FS Reader

Milton Ota <mota1252@...>
 

Hi,
One source is Bookshare if you have an account and download books in the DAISY format.

Another, if you have an NFB-Newsline account, and receive your news as an e-mail attachment, those files attached to the e-mail arein the DAISY format.

HTH
Original message:

Where do you get books in the DAISY format to use with the FS Reader?
What other uses does the FS reader have?
Thanks


moderated Re: OT - Setting Up the "Guest" Account in Windows 10

Randy Barnett
 

Did you do this with a screen reader? I cant get past the second screen. Not that I want an account I was just trying to help the OP.

On 9/26/2019 9:46 AM, Brian Vogel wrote:
I've never seen the point in the Guest account (as such) anyway.  You can set up a local account with standard privileges, and without a password unless that's changed very recently, and have the same thing.  I've created a local account named Visitor for that purpose on some machines.

Why go through a bunch of gyrations to get something you can create via the regular Accounts settings?
-----------------------------------------------------------------------------
Creating a local account under Windows 10 (Version 1903 used for steps)
 
1. Open Settings, Accounts, Family & Other Users Pane.
 
2. Navigate to the Add someone else to this PC button.  Activate it.  (It's under the Other users section)
 
3.  The Microsoft Account dialog will open, asking for an e-mail or phone number, but since you're trying to create a local account activate the I don't have this person's sign in information link instead.
 
4.  In the next screen of the dialog, Create Account, activate the Add a user without a Microsoft account link.
 
5.  In the next screen, Create an account for this PC, enter the user name you want in the edit box Who's going to use this PC?   If you wish to have a password, then in the two edit boxes under Make it secure, enter the password and enter it again.  If you don't want a password, leave those blank.
 
You're done.  The account will be created as a local account with standard privileges and should now appear on your login screen as one you can choose from.

This has been the method for a while now, though I can't remember which version I was using when I last created a local account before creating one now to get through the steps above.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer


moderated Re: FS Reader

Bill White <billwhite92701@...>
 

Hi, Don. If the books aren't huge, you can read BookShare Daisy Text books in FS Reader.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Don H
Sent: Thursday, September 26, 2019 10:40 AM
To: main@jfw.groups.io
Subject: FS Reader

Where do you get books in the DAISY format to use with the FS Reader?
What other uses does the FS reader have?
Thanks

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