I am running windows 10 and have jaws 2018 and 2019 most up-to-date version. I have an Alienware R17 laptop. I am having a problem where Jaws is acting like the shift key is held down. However it is physically not held down. Is anyone else experienced this problem?

Do you use the Office 365 subscription version of Outlook or the
retail version?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shai
Sent: Monday, April 15, 2019 8:41 PM
To: main@jfw.groups.io
Subject: Editing signature Outlook2016 JAWS2019

Hello,
I am using JAWS 2019 on a Windows 10 machine and I am trying to edit
my signature in Outlook2016. I find that although I can select the
signature to edit, the text is not readable by JAWS.
Has anyone else noticed this behavior and have a work around? I am
sure that I can delete and create a new signature but as it is one
item that I need to correct this seems like a hassle and not something I should need to do.
Thank you in advance for any responses

Do you use the Office 365 subscription version of Outlook or the
retail version?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shai
Sent: Monday, April 15, 2019 8:41 PM
To: main@jfw.groups.io
Subject: Editing signature Outlook2016 JAWS2019

Hello,
I am using JAWS 2019 on a Windows 10 machine and I am trying to edit
my signature in Outlook2016. I find that although I can select the
signature to edit, the text is not readable by JAWS.
Has anyone else noticed this behavior and have a work around? I am
sure that I can delete and create a new signature but as it is one
item that I need to correct this seems like a hassle and not something I should need to do.
Thank you in advance for any responses

Do you use the Office 365 subscription version of Outlook or the retail
version?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shai
Sent: Monday, April 15, 2019 8:41 PM
To: main@jfw.groups.io
Subject: Editing signature Outlook2016 JAWS2019

Hello,
I am using JAWS 2019 on a Windows 10 machine and I am trying to edit my
signature in Outlook2016. I find that although I can select the signature to
edit, the text is not readable by JAWS.
Has anyone else noticed this behavior and have a work around? I am sure that
I can delete and create a new signature but as it is one item that I need
to correct this seems like a hassle and not something I should need to do.
Thank you in advance for any responses

I am running windows 10 and have jaws 2018 and 2019 most up-to-date version. I have an Alienware R17 laptop. I am having a problem where Jaws is acting like the shift key is held down. However it is physically not held down. Is anyone else experienced this problem?

I am running windows 10 and have jaws 2018 and 2019 most up-to-date version. I have an Alienware R17 laptop. I am having a problem where Jaws is acting like the shift key is held down. However it is physically not held down.  Is anyone else experienced this problem?

Is it a Microsoft Exchange account (including Office 365), or an IMAP account? If the latter, perhaps the server has been upgraded and may not be tracking the reply status properly.

Yes, the issue is real, that’s the problem with most software including AT there are so many variables that problems can exist for some and not others.

Dan

Have you tried Microsoft Acccessibility? I don’t ever recall that a message I replied to was not telling me “Replied” when I arrowed down the messages in my Inbox.

               Well, at least I know I’m not alone.

Tom Behler

Hi,

  Yes, I have the same issues.  Recent updates to Outlook have improved but not fixed the problem.  Sometimes the reply designation works and other times no. Like you, have not found a consistent reason or fix. 

Dan  

Hello, everyone.

I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to  noting e-mails that I have replied to.

Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it.  I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.

However, within  the past week or so, I no longer consistently receive these “replied” designations.  In other words, sometimes I receive the designations, while other times, I do not.

This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.

Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?

I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.

Thank you!

Tom Behler

Yes, the issue is real, that’s the problem with most software including AT there are so many variables that problems can exist for some and not others.

Dan

Have you tried Microsoft Acccessibility? I don’t ever recall that a message I replied to was not telling me “Replied” when I arrowed down the messages in my Inbox.

               Well, at least I know I’m not alone.

Tom Behler

Hi,

  Yes, I have the same issues.  Recent updates to Outlook have improved but not fixed the problem.  Sometimes the reply designation works and other times no. Like you, have not found a consistent reason or fix. 

Dan  

Hello, everyone.

I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to  noting e-mails that I have replied to.

Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it.  I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.

However, within  the past week or so, I no longer consistently receive these “replied” designations.  In other words, sometimes I receive the designations, while other times, I do not.

This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.

Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?

I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.

Thank you!

Tom Behler

Have you tried Microsoft Acccessibility? I don’t ever recall that a message I replied to was not telling me “Replied” when I arrowed down the messages in my Inbox.

               Well, at least I know I’m not alone.

Tom Behler

Hi,

  Yes, I have the same issues.  Recent updates to Outlook have improved but not fixed the problem.  Sometimes the reply designation works and other times no. Like you, have not found a consistent reason or fix. 

Dan  

Hello, everyone.

I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to  noting e-mails that I have replied to.

Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it.  I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.

However, within  the past week or so, I no longer consistently receive these “replied” designations.  In other words, sometimes I receive the designations, while other times, I do not.

This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.

Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?

I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.

Thank you!

Tom Behler

I assume it is not possible for anybody to go to this website?
Have you tried to find this with the Jaws cursor or have you tried to tab or to turn off virtual cursor and then tab?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Klaus Vielhauer
Sent: Sunday, April 14, 2019 4:36 AM
To: main@jfw.groups.io
Subject: Save Icon not visible

Hello,
I run the latest version of Jaws and Windows 10
Situation: I access a webpage where I can edit music albums for my Innuos audio network player At the right bottom of the screen is a "Save" Icon to save my changes.
Problem: I cannot find this Icon with Jaws - it is probably not labelled nor classed?.
So far,
1. When my wife places the mouse on the Icon the Jaws command "cursor to Jaws" will activate the Icon.
2. I tried to set a placemarker - however since PC cursor to Jaws immediately activates the ICon and it disappears this does not work.
   Or do I miss something so far I could not in Jaws cursor mode set a placemarker?
Please help.
Klaus

Hi,

Thanks for confirming that I’m not the only one having this issue. I found a bit of a workaround. There is a setting in Excel, under Quick Settings (Insert + V) called “Shading changes indication”, and when I turn this on, Jaws will announce any color shading changes when moving into a cell. I would still prefer the usual keystrokes to give me that info, but till Vispero sees fit to fix this issue, I’ll continue with the Shading changes indication. The only thing I don’t like about this setting is that every time I go to a cell with no shading, I must hear Jaws say “no shading”. Not a big deal, just a little annoying! 😊

Thanks again.

Russell

I do not have a sheet with conditional formatting, but I did just fill a cell with red.  You are not the first person I’ve heard say there was an issue with JAWS reporting the background color in Excel.  I’m still on JAWS 2019 1810 here at work and it seems to be working correctly on this version.  Not sure which update broke this function.

Hi everyone,

I am trying to use Conditional formatting in both Excel 2016 and 2019. I choose to use a formula to decide which cells are formatted, choose cells in sheet 1 that do not equal cells in sheet 2, and choose to fill the cells matching the criteria with a red background fill. The conditional formatting is working, but using Jaws 2019, I have no way of knowing whether or not it is working, because Jaws reads “text color black, background color white” when I press Insert + F, and “Black on white” when I press Insert + 5 on cells that have different values. If I load NVDA and press Insert+ F on these cells, NVDA says “black on bright red background”.

Has anyone else noticed this? I am getting so frustrated with Jaws not being able to do basic things like this when a free screen reader like NVDA is able to do it with no problem!

Thanks for any feedback.

Russell

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