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Re: Amazon checkout with JAWS 2020
Glenn / Lenny
toggle quoted messageShow quoted text
Shirley,
If there is something that I cannot locate, such as
a particular button, I use the search command, in this example, I'd do control +
F and enter
checkout
and press enter.
Then I would press F3 to keep looking down the
page, since there is likely more than one instance of that word.
Or if it does not find it, look for the word
Check.
HTH.
Glenn
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Re: Amazon checkout with JAWS 2020
Jason White
When I most recently used Amazon, I had no difficulties with the checkout process at all. I think I was using VoiceOver for Mac with Safari, and it was some time last year.
The checkout button on primenow.amazon.com (a different site from the main Amazon site) works fine on the Mac with Safari, but under Windows with JAWS, pressing space or enter on the button did nothing. I had to simulate a left mouse button click. So, I tend to use the Mac for that.
On Windows, Chrome is what I would recommend these days for most purposes.
From: <main@jfw.groups.io> on behalf of Abraham Sweiss <abrahamsweiss8@...>
Freedom scientific has created a series of free video tutorials. One of them is on using chrome. I would suggest searching their website. Thanks,abraham
On Feb 23, 2020, at 7:19 PM, Shirley Tracy <shirleytracy16@...> wrote:
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Re: Amazon checkout with JAWS 2020
Abraham Sweiss
I agree with this comment. Seems to be getting more difficult to use the website.
toggle quoted messageShow quoted text
Thanks,abraham
On Feb 23, 2020, at 5:47 PM, Shirley Tracy <shirleytracy16@...> wrote:
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Re: Amazon checkout with JAWS 2020
Abraham Sweiss
Freedom scientific has created a series of free video tutorials. One of them is on using chrome. I would suggest searching their website.
toggle quoted messageShow quoted text
Thanks,abraham
On Feb 23, 2020, at 7:19 PM, Shirley Tracy <shirleytracy16@...> wrote:
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Re: Amazon checkout with JAWS 2020
netbat66
i don't find the checkout either the normal way arrowing or tabbing around the screen
toggle quoted messageShow quoted text
i have to move to the top of the screen then use the windows control f keys to search for the checkout words. then i can do it. and this is with firefox.
-----Original Message-----
From: Shirley Tracy Sent: Sunday, February 23, 2020 4:16 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020 That’s the problem: I don’t find the checkout button. Pressing B gives me nothing. And I get a message telling me there is an error with my order and to check back later. That’s mostly with Firefox. With Internet Explorer, I have some trouble but can generally put it through—but I’m concerned about how much longer we will be able to use IE. I can’t figure out what’s going on and did call the accessibility phone number, but they can’t figure out what’s happening. I just wanted to know if any of you are having the same problem. Thanks. I just placed a large order, and this time it went through after two tries. Success! Cheerfully, Shirley Shirley Tracy From: Sieghard Weitzel Sent: Sunday, February 23, 2020 6:29 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020 Hi Shirley, Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button. Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout. Of course if I want to select a different address or credit card I have to do this before I click “Place my order”. If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button. After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it. Best regards, Sieghard From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy Sent: Sunday, February 23, 2020 2:47 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020 I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to. Shirley Tracy From: The Wolf Sent: Sunday, February 23, 2020 3:27 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020 agree I use the main site myself just purchased something actually several items with out any issues using the main site On 2/23/2020 11:39 AM, Adrian Spratt wrote: Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website. From: main@jfw.groups.io mailto:main@jfw.groups.io On Behalf Of The Wolf Sent: Sunday, February 23, 2020 11:29 AM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020 on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars has this changed? On 2/23/2020 8:42 AM, Richard Turner wrote: Its not you. Amazon is broken, and has been for a couple of months. You might try their accessibility site: www.amazon.com/access But no promises there. On their site they have a customer service toll free number, I’d call that as well. Richard 🖖 Live long and prosper Check out my web site at: www.turner42.com From: main@jfw.groups.io mailto:main@jfw.groups.io On Behalf Of Shirley Tracy Sent: Sunday, February 23, 2020 6:57 AM To: main@jfw.groups.io Subject: Amazon checkout with JAWS 2020 Has the Amazon checkout become more complicated or is it just me? When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this? Thanks. Shirley
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Re: Amazon checkout with JAWS 2020
Shirley Tracy
I’ve never used Chrome. Is there any kind of tutorial? I could probably figure it out, but would like a little help.
Shirley
Shirley Tracy
From: Adrian Spratt
Sent: Sunday, February 23, 2020 11:01 AM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
Amazon checkout works fine with Chrome. Not broken at all.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Its not you. Amazon is broken, and has been for a couple of months. You might try their accessibility site: www.amazon.com/access But no promises there.
On their site they have a customer service toll free number, I’d call that as well.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Has the Amazon checkout become more complicated or is it just me?
When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?
Thanks.
Shirley
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Re: Amazon checkout with JAWS 2020
Shirley Tracy
That’s the problem: I don’t find the checkout button. Pressing B gives me nothing. And I get a message telling me there is an error with my order and to check back later. That’s mostly with Firefox. With Internet Explorer, I have some trouble but can generally put it through—but I’m concerned about how much longer we will be able to use IE. I can’t figure out what’s going on and did call the accessibility phone number, but they can’t figure out what’s happening. I just wanted to know if any of you are having the same problem.
Thanks. I just placed a large order, and this time it went through after two tries. Success! Cheerfully, Shirley
Shirley Tracy
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 6:29 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
Hi Shirley,
Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button. Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout. Of course if I want to select a different address or credit card I have to do this before I click “Place my order”.
If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button. After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it.
Best regards, Sieghard
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.
Shirley Tracy
From: The Wolf
agree I use the main site myself just purchased something actually several items with out any issues using the main site
On 2/23/2020 11:39 AM, Adrian Spratt wrote:
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Re: Amazon checkout with JAWS 2020
Sieghard Weitzel <sieghard@...>
Hi Shirley,
Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button. Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout. Of course if I want to select a different address or credit card I have to do this before I click “Place my order”.
If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button. After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it.
Best regards, Sieghard
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Shirley Tracy
Sent: Sunday, February 23, 2020 2:47 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.
Shirley Tracy
From: The Wolf
agree I use the main site myself just purchased something actually several items with out any issues using the main site
On 2/23/2020 11:39 AM, Adrian Spratt wrote:
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Re: Amazon checkout with JAWS 2020
CJ &AA MAY <chrisalismay@...>
I can just about manage Amazon on my PC but it is far simpler when using my iPhone. Alison
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: 23 February 2020 22:47 To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.
Shirley Tracy
From: The Wolf
agree I use the main site myself just purchased something actually several items with out any issues using the main site
On 2/23/2020 11:39 AM, Adrian Spratt wrote:
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moderated
Re: Amazon checkout with JAWS 2020
Shirley Tracy
I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.
Shirley Tracy
From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
agree I use the main site myself just purchased something actually several items with out any issues using the main site
On 2/23/2020 11:39 AM, Adrian Spratt wrote:
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Re: Alt F4 Frozen
Sieghard Weitzel <sieghard@...>
Don,
There is no chance you would disconnect the wrong device if you just follow the cable which comes from the keyboard. But, as Mike said, you can plug in as many USB keyboards as you want (or have ports), they will all work. If your keyboard is 12 years old I would not even fart around and spend a lot of time trouble shooting, just buy a new one. You don’t have to buy a $160 US mechanical keyboard, just get a decent Logitech wired keyboard or, if you want to go wireless, get something like the Logitech MK540 or MK710, both should be easy to find on Amazon or at stores like Best Buy, Target or Walmart.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Mike B
Sent: Sunday, February 23, 2020 11:03 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen
Hi Don,
If you have a USB keyboard you can plug it in without unplugging your current keyboard with no problems. You probably have a USB port on the front of your computer, maybe behind a little door, that you can use just to test it out.
----- Original Message ----- From: Don Walls Sent: Sunday, February 23, 2020 10:56 AM Subject: Re: Alt F4 Frozen
I haven't tried the old keyboard - a bit afraid of disconnecting the wrong
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Re: Amazon checkout with JAWS 2020
agree I use the main site myself just purchased something actually several items with out any issues using the main site
On 2/23/2020 11:39 AM, Adrian Spratt
wrote:
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moderated
Re: Alt F4 Frozen
John Covici
Get an account for Aira and they can look at your screen or even
teamviewer into your computer. On Sun, 23 Feb 2020 13:56:45 -0500, Don Walls wrote: -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com
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Re: Alt F4 Frozen
Mike B.
toggle quoted messageShow quoted text
Yes, I'll be setting up shop there a little
later! LOL LOL
Take care. Mike. Sent from my iBarstool.
----- Original Message -----
From: Don Walls
Sent: Sunday, February 23, 2020 11:22 AM
Subject: Re: Alt F4 Frozen Helpful suggestion, Mike. By the way, I like the idea of your
iBarstool!
Don
From: Mike
B
Sent: Sunday, February 23, 2020 11:03 AM
Subject: Re: Alt F4 Frozen Hi Don,
If you have a USB keyboard you can plug it in
without unplugging your current keyboard with no problems. You probably
have a USB port on the front of your computer, maybe behind a little door, that
you can use just to test it out.
Take care. Mike. Sent from my iBarstool. ----- Original Message -----
From: Don Walls
To: main@jfw.groups.io
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen. I appreciate your information about keyboards and will keep it in mind if I need to buy a new one. Have a good day. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 10:12 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked? If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard? In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span. At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so. Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Sunday, February 23, 2020 10:00 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 9:47 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, If none of the function keys work I think it's time to look more closely at your keyboard. Do you know the make and model? Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Saturday, February 22, 2020 9:53 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works. Don -----Original Message----- From: Sieghard Weitzel Sent: Saturday, February 22, 2020 7:59 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4. Another question I would have is whether this is on a laptop or a desktop? If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard? Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 11:07 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking. Don -----Original Message----- From: Sieghard Weitzel Sent: Friday, February 21, 2020 9:54 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen What kind of keyboard do you have? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 9:19 PM To: main@jfw.groups.io Subject: Alt F4 Frozen Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts? I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks. I'd appreciate any help. Don
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moderated
Re: Alt F4 Frozen
Don Walls
Helpful suggestion, Mike. By the way, I like the idea of your
iBarstool!
Don
From: Mike
B
Sent: Sunday, February 23, 2020 11:03 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen Hi Don,
If you have a USB keyboard you can plug it in
without unplugging your current keyboard with no problems. You probably
have a USB port on the front of your computer, maybe behind a little door, that
you can use just to test it out.
Take care. Mike. Sent from my iBarstool. ----- Original Message -----
From: Don Walls
To: main@jfw.groups.io
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen. I appreciate your information about keyboards and will keep it in mind if I need to buy a new one. Have a good day. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 10:12 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked? If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard? In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span. At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so. Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Sunday, February 23, 2020 10:00 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 9:47 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, If none of the function keys work I think it's time to look more closely at your keyboard. Do you know the make and model? Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Saturday, February 22, 2020 9:53 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works. Don -----Original Message----- From: Sieghard Weitzel Sent: Saturday, February 22, 2020 7:59 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4. Another question I would have is whether this is on a laptop or a desktop? If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard? Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 11:07 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking. Don -----Original Message----- From: Sieghard Weitzel Sent: Friday, February 21, 2020 9:54 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen What kind of keyboard do you have? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 9:19 PM To: main@jfw.groups.io Subject: Alt F4 Frozen Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts? I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks. I'd appreciate any help. Don
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moderated
Re: Alt F4 Frozen
Mike B.
toggle quoted messageShow quoted text
Hi Don,
If you have a USB keyboard you can plug it in
without unplugging your current keyboard with no problems. You probably
have a USB port on the front of your computer, maybe behind a little door, that
you can use just to test it out.
Take care. Mike. Sent from my iBarstool.
----- Original Message -----
From: Don Walls
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen. I appreciate your information about keyboards and will keep it in mind if I need to buy a new one. Have a good day. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 10:12 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked? If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard? In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span. At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so. Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Sunday, February 23, 2020 10:00 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 9:47 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, If none of the function keys work I think it's time to look more closely at your keyboard. Do you know the make and model? Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Saturday, February 22, 2020 9:53 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works. Don -----Original Message----- From: Sieghard Weitzel Sent: Saturday, February 22, 2020 7:59 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4. Another question I would have is whether this is on a laptop or a desktop? If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard? Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 11:07 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking. Don -----Original Message----- From: Sieghard Weitzel Sent: Friday, February 21, 2020 9:54 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen What kind of keyboard do you have? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 9:19 PM To: main@jfw.groups.io Subject: Alt F4 Frozen Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts? I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks. I'd appreciate any help. Don
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moderated
Re: Alt F4 Frozen
Don Walls
I haven't tried the old keyboard - a bit afraid of disconnecting the wrong bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen.
toggle quoted messageShow quoted text
I appreciate your information about keyboards and will keep it in mind if I need to buy a new one. Have a good day. Don
-----Original Message-----
From: Sieghard Weitzel Sent: Sunday, February 23, 2020 10:12 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked? If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard? In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span. At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so. Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Sunday, February 23, 2020 10:00 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking. Don -----Original Message----- From: Sieghard Weitzel Sent: Sunday, February 23, 2020 9:47 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen Hi Don, If none of the function keys work I think it's time to look more closely at your keyboard. Do you know the make and model? Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Saturday, February 22, 2020 9:53 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works. Don -----Original Message----- From: Sieghard Weitzel Sent: Saturday, February 22, 2020 7:59 AM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4. Another question I would have is whether this is on a laptop or a desktop? If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard? Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 11:07 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking. Don -----Original Message----- From: Sieghard Weitzel Sent: Friday, February 21, 2020 9:54 PM To: main@jfw.groups.io Subject: Re: Alt F4 Frozen What kind of keyboard do you have? -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls Sent: Friday, February 21, 2020 9:19 PM To: main@jfw.groups.io Subject: Alt F4 Frozen Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts? I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks. I'd appreciate any help. Don
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moderated
Re: Amazon checkout with JAWS 2020
Adrian Spratt
Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
The Wolf
Sent: Sunday, February 23, 2020 11:29 AM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars has this changed? On 2/23/2020 8:42 AM, Richard Turner wrote:
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moderated
Re: Amazon checkout with JAWS 2020
Adrian Spratt
Or use Chrome.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Richard Turner
Sent: Sunday, February 23, 2020 12:17 PM To: main@jfw.groups.io Subject: Re: Amazon checkout with JAWS 2020
Anyone having issues with Amazon accessibility, please call: 1-888-283-1678
Richard
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moderated
Re: Amazon checkout with JAWS 2020
dennis
yes and they are very very good over
the phone.
On 2/23/2020 9:42 AM, Richard Turner
wrote:
--
Dennis Cornelison
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