Date   
putting a search query into the start menu search box

Bill White
 

I am using Windows 10. When I press the Windows key and begin to enter a search query such as the letter U for Updates, JAWS says the following:

 

Check for updates, System settings, Press right to switch preview

 

What exactly do they mean by switching preview, and are they refering to the Right Arrow when they say

 

Press right to switch preview

 

Thank you.

 

Bill White

 

billwhite92701@...

 

Boarder Changes in Excel 2016 Not Being Indicated

Richard B. McDonald
 

Hi!

 

I am using Excel 2016 under JAWS 2019 on my Windows 7 Pro 64 bit laptop.  Even though I have made the appropriate “check” under the JAWS settings to have my boarder changes indicated, it is not working.  Has anyone else had this problem?

 

Thanks,

Richard

Re: Google support phone number

 

I have not seen a Google phone number for anything other than sales for many moons now.

The last time I had phone interaction with Google the experience was not good.

I look to the product support forums first and foremost when it comes to Google.  There's almost certain to be someone else who's having or had the same issue you're having (regardless of the issue or specific Google product).  It becomes apparent pretty quickly which have been solved and which are ongoing.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore

Re: Google support phone number

 

Since there is no phone number in sight and they mention both email and chat support it would appear they are not keen on making a phone number available if it even exists.

If you can find one feel free to share it.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jonas Voll
Sent: Monday, January 7, 2019 5:01 AM
To: main@jfw.groups.io
Subject: Re: Google support phone number

 

I have got phone support from Google, in the past unless it’s changed by now!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, January 6, 2019 5:20 PM
To: main@jfw.groups.io
Subject: Re: Google support phone number

 

Google is a big company so for what product or service? Do you mean the Google equivalent of Apple or Microsoft Accessibility? If so you are out of luck, there is no phone support.

You can go to the following website and send your request by email or start a chat session:

 

Google Accessibility Support

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nino Dagostino
Sent: Sunday, January 6, 2019 2:16 PM
To: main@jfw.groups.io
Subject: Google support phone number

 

Hello:

 

Does anybody know of a Google support phone number?

 

Thank you very much.

 

 

Re: Saving user names and passwords on web sites using Chrome

Alan Robbins
 

Try F6

 

Al

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: Monday, January 7, 2019 8:40 AM
To: main@jfw.groups.io
Subject: Saving user names and passwords on web sites using Chrome

 

Hello:

When working on web sites with Chrome, I get a audio notification asking if I want to save my user name and password for the site, but the controls disappear once announced.  Does anyone have a key stroke to access the controls to save user names and passwords on web sites using Chrome?

 

Thanks in advance,

 

 

John Doering

Administrative Pricing Asst 

 

p. 4147783040 Extn:4063  t. 800-642-8778

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

Re: Saving user names and passwords on web sites using Chrome

Chris Hill
 

F6



On Jan 7, 2019, at 07:39, John Doering <john.doering@...> wrote:

Hello:

When working on web sites with Chrome, I get a audio notification asking if I want to save my user name and password for the site, but the controls disappear once announced.  Does anyone have a key stroke to access the controls to save user names and passwords on web sites using Chrome?

 

Thanks in advance,

 

 

John Doering

Administrative Pricing Asst 

 
p. 4147783040 Extn:4063  t. 800-642-8778

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

Saving user names and passwords on web sites using Chrome

John Doering
 

Hello:

When working on web sites with Chrome, I get a audio notification asking if I want to save my user name and password for the site, but the controls disappear once announced.  Does anyone have a key stroke to access the controls to save user names and passwords on web sites using Chrome?

 

Thanks in advance,

 

 

John Doering

Administrative Pricing Asst 

 
p. 4147783040 Extn:4063  t. 800-642-8778

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

Re: Google support phone number

Jonas Voll
 

I have got phone support from Google, in the past unless it’s changed by now!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, January 6, 2019 5:20 PM
To: main@jfw.groups.io
Subject: Re: Google support phone number

 

Google is a big company so for what product or service? Do you mean the Google equivalent of Apple or Microsoft Accessibility? If so you are out of luck, there is no phone support.

You can go to the following website and send your request by email or start a chat session:

 

Google Accessibility Support

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nino Dagostino
Sent: Sunday, January 6, 2019 2:16 PM
To: main@jfw.groups.io
Subject: Google support phone number

 

Hello:

 

Does anybody know of a Google support phone number?

 

Thank you very much.

 

 

Re: Have you experienced this problem before with your old machine?

David Ingram
 

Hi, I was about to say something that someone else already stated but maybe please don't forget to perform the basic things that help to keep your computer operating the best it can. disk cleanup, and disk defragmenter, also don't forget to if you have windows defender to perform a complete scan of your system to make sure that you don't have any viruses. some times, you even might want to make sure that you delete you search history as well.

-----Original Message-----
From: Michael Munn
Sent: Jan 6, 2019 9:51 PM
To: main@jfw.groups.io
Subject: Have you experienced this problem before with your old machine?

hi all, this is Michael again. 
I have experienced this problem since this passed October. 
My computer is getting old and I have experienced a  problem.
Every time I turn my computer on from sleeping mode My speaker starting to act up. 
When Jaws speak's the speaker just crack and suddently it speaks again and the speaker make Jaws sounds like robot. 
I  don't know if you seasoned user experienced this problem before?
What should I do?
Do I need to send the machine back to the shop and get it fixed?
All answers are greatly appreciate it.
Best regards
Michael Munn 

Michael Munn
Member: Virginia Association of Blind students
 National Federation of Virginia   www.nfbv.org
Member: Maryland Association of Blind Students
National Federation of Maryland www.nfbmd.org
Students of: Hadley Institute of the Blind


Re: How To Get File Extensions To Show In File Explorer

 

It seems to be system wide whenever I do it.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, January 6, 2019 3:53 PM
To: main@jfw.groups.io
Subject: Re: How To Get File Extensions To Show In File Explorer

 

On Sun, Jan 6, 2019 at 06:14 PM, Sieghard Weitzel wrote:

press Alt+V followed by H and F to show file extensions, the same keyboard shortcut turns them back off.

Sieghard, will this apply only to the folder in question, or system wide?

The technique I mention makes the result universal.  Some people may prefer to be able to toggle this, that's why I ask.  Mine are set to show all the time, everywhere.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore

Re: Have you experienced this problem before with your old machine?

netbat66
 

don't use sleep mode. grin
many times the drivers do not re load properly from sleep mode
and windows can get pretty flaky if you never do a complete shut down at least once per day.

-----Original Message-----
From: Michael Munn
Sent: Sunday, January 06, 2019 7:51 PM
To: main@jfw.groups.io
Subject: Have you experienced this problem before with your old machine?


hi all, this is Michael again.
I have experienced this problem since this passed October.
My computer is getting old and I have experienced a problem.
Every time I turn my computer on from sleeping mode My speaker starting to act up.
When Jaws speak's the speaker just crack and suddently it speaks again and the speaker make Jaws sounds like robot.
I don't know if you seasoned user experienced this problem before?
What should I do?
Do I need to send the machine back to the shop and get it fixed?
All answers are greatly appreciate it.
Best regards
Michael Munn

Michael Munn
Member: Virginia Association of Blind students
National Federation of Virginia www.nfbv.org
Member: Maryland Association of Blind Students
National Federation of Maryland www.nfbmd.org
Students of: Hadley Institute of the Blind
www.hadley.edu

Re: Have you experienced this problem before with your old machine?

Bill White
 

Hi, Michael. It sounds like you need to do something with your sound drivers in the computer. Either they got updated by mistake, and you need to roll them back to what they were before, or, you need to update them yourself if they weren’t updated.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Munn
Sent: Sunday, January 6, 2019 7:52 PM
To: main@jfw.groups.io
Subject: Have you experienced this problem before with your old machine?

 

hi all, this is Michael again. 

I have experienced this problem since this passed October. 

My computer is getting old and I have experienced a  problem.

Every time I turn my computer on from sleeping mode My speaker starting to act up. 

When Jaws speak's the speaker just crack and suddently it speaks again and the speaker make Jaws sounds like robot. 

I  don't know if you seasoned user experienced this problem before?

What should I do?

Do I need to send the machine back to the shop and get it fixed?

All answers are greatly appreciate it.

Best regards

Michael Munn 

 

Michael Munn

Member: Virginia Association of Blind students

 National Federation of Virginia   www.nfbv.org

Member: Maryland Association of Blind Students

National Federation of Maryland www.nfbmd.org

Students of: Hadley Institute of the Blind

 

Have you experienced this problem before with your old machine?

Michael Munn
 

hi all, this is Michael again. 
I have experienced this problem since this passed October. 
My computer is getting old and I have experienced a  problem.
Every time I turn my computer on from sleeping mode My speaker starting to act up. 
When Jaws speak's the speaker just crack and suddently it speaks again and the speaker make Jaws sounds like robot. 
I  don't know if you seasoned user experienced this problem before?
What should I do?
Do I need to send the machine back to the shop and get it fixed?
All answers are greatly appreciate it.
Best regards
Michael Munn 

Michael Munn
Member: Virginia Association of Blind students
 National Federation of Virginia   www.nfbv.org
Member: Maryland Association of Blind Students
National Federation of Maryland www.nfbmd.org
Students of: Hadley Institute of the Blind


Re: With FF64, Firefox is automatically bookmarking to the “Other Bookmarks” folder

Bill White
 

Hi, Peter. Try CONTROL plus SHIFT plus D to save your bookmark. When I tried this, it allowed me to choose names and folders.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Peter Tesar
Sent: Sunday, January 6, 2019 6:14 PM
To: main@jfw.groups.io
Subject: With FF64, Firefox is automatically bookmarking to the “Other Bookmarks” folder

 

Hello Group,

 

I recently noticed a change when I try to bookmark a web page. I have FireFox 64.0 after I forced an update from v52.

 

I used to use the ctrl plus d hot key,  modify the name and , then tab to the bookmarks folder list.

The default item on the list was “bookmarks”. Then I would tab and select the “done” button.

 

Now, when I use ctrl plus d and wait a few seconds, I hear:

   Alert, saved to library

 

The page is saved to the folder: “Other Bookmarks”.

 

Can I turn off the automatic saving to a library?

How can I change the default back to “Bookmarks”?

 

I would like to take my time to decide the folder and then select the “done” button.

 

Thanks,

 

Peter T

Question About Sound Schemes

Dani Pagador
 

Hi, Everyone.
Using JFW2018 with Win10 and Word2016. I need to proof a document and
have changed to the Proofreading with Attributes and Fonts--can't
remember its name. The scheme only seems to work in SayAll mode. When
I read word by word or line by line, JFW doesn't announce things like
bold or italics. Am I missing something?

Thanks,
Dani

With FF64, Firefox is automatically bookmarking to the “Other Bookmarks” folder

Peter Tesar
 

Hello Group,


I recently noticed a change when I try to bookmark a web page. I have FireFox 64.0 after I forced an update from v52.

 

I used to use the ctrl plus d hot key,  modify the name and , then tab to the bookmarks folder list.

The default item on the list was “bookmarks”. Then I would tab and select the “done” button.

 

Now, when I use ctrl plus d and wait a few seconds, I hear:

   Alert, saved to library

 

The page is saved to the folder: “Other Bookmarks”.

 

Can I turn off the automatic saving to a library?

How can I change the default back to “Bookmarks”?

 

I would like to take my time to decide the folder and then select the “done” button.

 

Thanks,

 

Peter T

Re: How To Get File Extensions To Show In File Explorer

 

On Sun, Jan 6, 2019 at 06:14 PM, Sieghard Weitzel wrote:
press Alt+V followed by H and F to show file extensions, the same keyboard shortcut turns them back off.
Sieghard, will this apply only to the folder in question, or system wide?

The technique I mention makes the result universal.  Some people may prefer to be able to toggle this, that's why I ask.  Mine are set to show all the time, everywhere.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore

Re: How To Get File Extensions To Show In File Explorer

Tom Behler
 

Brian:

 

These instructions worked.

 

Thanks much!

 

I’ll save for future reference.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, January 6, 2019 5:33 PM
To: main@jfw.groups.io
Subject: Re: How To Get File Extensions To Show In File Explorer

 

Control Panel, File Explorer Options, View Tab, UNcheck checkbox Hide extensions for known file types.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore

Re: Google support phone number

 

Google is a big company so for what product or service? Do you mean the Google equivalent of Apple or Microsoft Accessibility? If so you are out of luck, there is no phone support.

You can go to the following website and send your request by email or start a chat session:

 

Google Accessibility Support

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nino Dagostino
Sent: Sunday, January 6, 2019 2:16 PM
To: main@jfw.groups.io
Subject: Google support phone number

 

Hello:

 

Does anybody know of a Google support phone number?

 

Thank you very much.

 

 

Re: How To Get File Extensions To Show In File Explorer

 

Or if you have a folder open in Windows Explorer you can simply press Alt+V followed by H and F to show file extensions, the same keyboard shortcut turns them back off.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, January 6, 2019 2:33 PM
To: main@jfw.groups.io
Subject: Re: How To Get File Extensions To Show In File Explorer

 

Control Panel, File Explorer Options, View Tab, UNcheck checkbox Hide extensions for known file types.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore