Date   

moderated Re: Outlook issue

Zel Iscel
 

That works beautifully! Thanks Sieghard, and have a good weekend.

Zel

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Thursday, 20 June 2019 9:58 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Enter works fine if you are going to a new folder, if you are in the Inbox, go to the folder list with Control + Shift + Tab or Shift + F6 and then you want to go back into the Inbox you have to press F6.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Zel Iscel
Sent: Wednesday, June 19, 2019 10:43 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Control + Shift + Tab and Shift + F6 both get me into the folder list but won’t allow me to enter any of the folders by pressing space or enter or the right arrow. Is there another command to enter the folder?

 

Control + y works best for me to get to the folders list and enter a folder.

 

BTW I’m still using Jaws 2018 with Windows 1809 (OS Build 17763.557).

 

Cheers

Zel

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Thursday, 20 June 2019 12:42 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

 

Shift + F6 also works for me to go back out of Drafts and into the folder list.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 7:50 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Hi Robin,

 

Thank you so very much, this worked. I appreciate you and your assistance…

 

Rick

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via Groups.Io
Sent: Wednesday, June 19, 2019 10:40 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

I’m not on Outlook 2019 yet, but offer the following keystroke to try.  Hitting Control Shift I takes you back to your inbox from wherever you are in Outlook.  See if that will work in this situation.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 8:28 AM
To: main@jfw.groups.io
Subject: Outlook issue

 

Hi all,

 

I’m using Office 2019 and when in Outlook, I can go to my drafts folder control +y and hit the d key until I hear drafts and hit enter. When in the drafts folder, I attempt to repeat to go back to the inbox or any other folder and cannot exit the drafts folder. I have to close Outlook and re-start to get out of the said drafts folder and back into inbox or any other chosen folder.

 

Any suggestions? I’m using Windows 10 with latest update, I’m using Jaws 2019 with latest update and again, Office 2019.

 

Thanks for all suggestions/help to fix this headache,

 

Rick

 



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moderated Re: Hello JM Can you write me off list? Addison hereOK the subject is closed

O.Addison Gethers
 

OK  I have got in touch and the subject is closed and thank you

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, June 20, 2019 3:17 PM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Also, unless forced to plain text, every HTML formatted message from Groups.io (and that's the default format) has a "Reply to Sender" link as part of the footer that, when clicked, should fire up your e-mail client's compose window with the sender's address prepopulated as the "To:" address and the Subject line prepopulated with the topic as well.

It's easier to use that than to bother reviewing the message header information.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.

       ~ Lauren Bacall


moderated Re: Hello JM Can you write me off list? Addison here

 

Also, unless forced to plain text, every HTML formatted message from Groups.io (and that's the default format) has a "Reply to Sender" link as part of the footer that, when clicked, should fire up your e-mail client's compose window with the sender's address prepopulated as the "To:" address and the Subject line prepopulated with the topic as well.

It's easier to use that than to bother reviewing the message header information.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.

       ~ Lauren Bacall


moderated Re: images embeddedd in email messages?

 

Is there a specific reason why you still use Outlook 2010? Usually I still hear that the email includes attachments if it has embedded images, maybe it’s not always the case, but when it does tell me I can save them with File > Save attachments.

Keep in mind that I use the most current version of Outlook via Office 365 and it’s been so many years since I have used Office 2010 that I have no idea if Save Attachments which saves all attachments whether attached or embedded exists in 2010.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shannon
Sent: Thursday, June 20, 2019 7:09 AM
To: jfw@groups.io
Subject: images embeddedd in email messages?

 

Hello,

 

It has come to my attention that I am missing important   information in emails because they are actually including this information in an image format imbedded into the email body.

With Jaws 2019 and Outlook 2010 I am getting no indication that there are any images at all.

Is there at the least a setting that I can/need to change to be notified that there is more in these messages beyond the body text and the typical signature junk?

Once I find these images, is there a way to get to them and save them so I can possibly use OCR on them?

 

Thanks

Shannon


moderated Re: Hello JM Can you write me off list? Addison here

 

Addison, instead of asking this person to write to you and to snap at people who misunderstood your message, why don’t you just write to JMCasey yourself, each poster’s email address is contained in the email header, specifically in the “From” field, here is the one from one of  your emails which contains your full email address:

From: main@jfw.groups.io; on behalf of; O.Addison Gethers <o.addisongethers@...>

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave...
Sent: Thursday, June 20, 2019 8:31 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

...perhaps O.Addison needs to review the list guidelines vis-a vis using it for personal contacts, or posting names in the subject field?

 

Dave

 

----- Original Message -----

From: John Doering

Sent: Thursday, June 20, 2019 08:22

Subject: Re: Hello JM Can you write me off list? Addison here

 

Sorry for the misunderstanding.

 

Regards,

John

 

 

From: main@jfw.groups.io <main@...> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 10:18 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: Thursday, June 20, 2019 9:43 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 8:38 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

If you are installing Jaws 2019 32 bit and 64 bit installers should not even come into play unless you are for some reason using the offline installer.

If you have internet connectivity I highly recommend you use the current Jaws 2019.1906.10 installer which is a small download and it will correctly identify if you are using 32 bit or 64 bit Windows and install Jaws accordingly.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Thursday, June 20, 2019 5:16 AM
To: main@jfw.groups.io
Subject: Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Have you contacted technical support?  That is what it says to do.

 

 

On 6/20/2019 02:26, Chris via Groups.Io wrote:

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?

 

 

 


moderated Re: Hello JM Can you write me off list? Addison here

Dave...
 

...perhaps O.Addison needs to review the list guidelines vis-a vis using it for personal contacts, or posting names in the subject field?
 
Dave
 

----- Original Message -----
Sent: Thursday, June 20, 2019 08:22
Subject: Re: Hello JM Can you write me off list? Addison here

Sorry for the misunderstanding.

 

Regards,

John

 

 

From: main@jfw.groups.io <main@...> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 10:18 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: Thursday, June 20, 2019 9:43 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 8:38 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated Re: Hello JM Can you write me off list? Addison here

John Doering
 

Sorry for the misunderstanding.

 

Regards,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 10:18 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: Thursday, June 20, 2019 9:43 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 8:38 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated Re: Hello JM Can you write me off list? Addison here

O.Addison Gethers
 

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: Thursday, June 20, 2019 9:43 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 8:38 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated images embeddedd in email messages?

Shannon
 

Hello,

 

It has come to my attention that I am missing important   information in emails because they are actually including this information in an image format imbedded into the email body.

With Jaws 2019 and Outlook 2010 I am getting no indication that there are any images at all.

Is there at the least a setting that I can/need to change to be notified that there is more in these messages beyond the body text and the typical signature junk?

Once I find these images, is there a way to get to them and save them so I can possibly use OCR on them?

 

Thanks

Shannon


moderated Re: Hello JM Can you write me off list? Addison here

John Doering
 

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: Thursday, June 20, 2019 8:38 AM
To: main@jfw.groups.io
Subject: Re: Hello JM Can you write me off list? Addison here

 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated Re: Hello JM Can you write me off list? Addison here

O.Addison Gethers
 

I mean JMCasey  Can you write me off list ?

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of O.Addison Gethers via Groups.Io
Sent: Wednesday, June 19, 2019 4:28 PM
To: jfw@groups.io
Subject: Hello JM Can you write me off list? Addison here

 

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison


moderated Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

Chris Hill
 

Have you contacted technical support?  That is what it says to do.



On 6/20/2019 02:26, Chris via Groups.Io wrote:

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?

 

 

 


moderated Re: jaws 2019?

Les Kriegler
 

The one issue I have with 2019 is that I can no longer use Microsoft Mail. It crashes when I try to navigate the Inbox. I contacted Microsoft Support, we did a remote session and they confirmed the issue. I then contacted support at FS when I learned that NVDA and Mail work fine together Awaiting a response from FS.

Les

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jaffar Sidek
Sent: Wednesday, June 19, 2019 7:22 PM
To: main@jfw.groups.io
Subject: Re: jaws 2019?

Hi all. To be fair, Windows 10 handles accessibility differently from it's legacy versions, and Jaws like other screen readers have had to make serious adjustments to how it deals with "seeing" the screen and such, hence it's perceived incompetence in some areas. Screen readers are not independent applications as such but rely on the stability of their environment to work well, and it cannot be said that Windows 10 is yet as stable as it can be. I am not for Jaws or anything like that, but in this case, i can see what Jaws and screen readers in general have to contend with. Cheers!


On 6/19/2019 9:20 PM, Shirley Tracy wrote:


Kendra,



Thank you for posting this. I’d like to hear feedback as well. I have not yet installed my 2019 JAWS because I’m hearing of too many bugs. 2018 works adequately for the present, but I know I’ll have to upgrade sooner or later.



Cheerfully,

Shirley Tracy



From: Kendra Schafer <mailto:redwing731@...>
Sent: Wednesday, June 19, 2019 3:24 AM
To: main@jfw.groups.io <mailto:main@jfw.groups.io> ; main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: jaws 2019?



Hi all! I currently have JAWS 2018 installed on my computer alongside JAWS 2019. I have tried JAWS 2019 3 or 4 times. So far, I'm not impressed! Each time I tried JAWS 2019, I have run into bugs. The last time that I tried it, the update was a bad corrupted version. It wouldn't work with my Dell laptop PC computer at all. My tech teacher also got the same exact result. Because JAWS 2019 is one of the worst worst versions of softwhere that I have run into, into, I want to know the latest news from the user’s point of view. I don’t need someone sending me Freedom Scientific resources because they have overlooked some major bugs. I want feedback from users experiences before I give that vertion of JAWS another try. I have stuck with NVDA and JAWS 2018 instead.





Thank you for taking the time to read this Email!

Blessed be!!!

Kendra Schaber

Chemeketa Community College,

350 Org,

Citizen’s Climate Lobby,

National Federation of the Blind of Oregon,

Capitol Chapter,

Salem, Oregon.

Home Email:

Redwing731@... <mailto:Redwing731@...>

Chemeketa Community College Email:

Kschaber@... <mailto:Kschaber@...>

Phone:

971-599-9991

“When the student is ready, the teacher will appear”, Author unknown.

SE.

Sent from my Gmail Email

















































































































































































































































From: main@jfw.groups.io <mailto:main@jfw.groups.io> on behalf of dennis <dennisc67@...> <mailto:dennisc67@...>
Sent: Tuesday, June 18, 2019 15:16
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: jaws 2019 and latest version of thunderbird



all that does is open the atachment.

On 6/18/2019 4:41 PM, Curtis Delzer wrote:

did you press enter on any attachment?

Curtis Delzer
HS
K 6 V F O
Rialto, CA

curtis@... <mailto:curtis@...>

On 6/18/2019 10:56 AM, dennis wrote:

is anyone else having problems with atachments lists in thunderbird? jaws says horisontal list box and won't list the atachments. it says the number of atachments in the list but won't show them. anyone else having this issue?

--
Dennis Cornelison



<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon>


Virus-free. www.avast.com <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon>

--
Dennis Cornelison <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon>



<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon>

--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


moderated Re: Outlook issue

Les Kriegler
 

It works here, running latest build of Jaws 2019 and latest build of Windows 10.

Les

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 9:09 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue

Yes, but the common control +y no longer working



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dale Alton
Sent: Wednesday, June 19, 2019 8:54 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue



Does a "ctrl+shift+I" put you back in the inbox?



Denver Dale



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Meyers
Sent: Wednesday, June 19, 2019 6:22 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue



I have misplaced my notes and I don’t remember. I would think you can call Microsoft accessibility and they can show you what was done.



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 12:04 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue



What correction to the draft folder are you talking about?



From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Kevin Meyers
Sent: Wednesday, June 19, 2019 12:13 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: Outlook issue



I had the same problem. I talked with Microsoft accessibility and they made a correction to the draft folder. Sorry I don’t have my notes.



From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Sharon Ballantyne
Sent: Wednesday, June 19, 2019 10:10 AM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: Outlook issue



Hi all,



I have never been able to use control y from drafts to navigate to another folder/box except using control shift i. Control y has always worked to bring up the move command from any other folder, just not drafts.



Sharon





From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 10:59 AM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: Outlook issue



Dean, Am I to understand you also get stuck in drafts and a basic control Y command is not working? Yes, the shift/control I is working for me, as well. Should Freedom be told about this glitch or Microsoft?







From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Dean Martineau
Sent: Wednesday, June 19, 2019 10:36 AM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: Outlook issue



I can replicate that, but there is a solution. From Drafts, I can use the shortcut shift+ctrl+I to get back to the inbox.



Dean





From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 10:28 AM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Outlook issue



Hi all,



I’m using Office 2019 and when in Outlook, I can go to my drafts folder control +y and hit the d key until I hear drafts and hit enter. When in the drafts folder, I attempt to repeat to go back to the inbox or any other folder and cannot exit the drafts folder. I have to close Outlook and re-start to get out of the said drafts folder and back into inbox or any other chosen folder.



Any suggestions? I’m using Windows 10 with latest update, I’m using Jaws 2019 with latest update and again, Office 2019.



Thanks for all suggestions/help to fix this headache,



Rick


moderated Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

Richard Turner
 

You could always do what the error message said and contact technical support with that error message.
I suspect since Jaws 2019 has one installer that detects if your system is 32 or 64 bit; that there isn't another installer unless the demos are different.
It is probably a video driver or video card issue of some kind; but since I'm not tech support, that is likely a useless guess.
Richard

 

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On Jun 20, 2019, at 12:26 AM, Chris via Groups.Io <chrismedley@...> wrote:

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?

 

 

 


moderated Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

Chris
 

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?

 

 

 


moderated Re: Outlook issue

CJ &AA MAY
 

I am using Jaws 18 with Office 365 and control y still works fine for me.

I press control y and then arrow down onceto gmail and then right arrow to open the list which then offers me sent mail, bin etc. etc.

Alison

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: 20 June 2019 02:09
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Yes, but the common control +y no longer working

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dale Alton
Sent: Wednesday, June 19, 2019 8:54 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Does a "ctrl+shift+I" put you back in the inbox?

 

Denver Dale

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Meyers
Sent: Wednesday, June 19, 2019 6:22 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

I have misplaced my notes and I don’t remember. I would think you can call Microsoft accessibility and they can show you what was done.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 12:04 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

What correction to the draft folder are you talking about?

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Wednesday, June 19, 2019 12:13 PM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

I had the same problem. I talked with Microsoft accessibility and they made a correction to the draft folder. Sorry I don’t have my notes.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sharon Ballantyne
Sent: Wednesday, June 19, 2019 10:10 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Hi all,

 

I have never been able to use control y from drafts to navigate to another folder/box except using control shift i. Control y has always worked to bring up the move command from any other folder, just not drafts.

 

Sharon

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 10:59 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Dean, Am I to understand you also get stuck in drafts and a basic control Y command is not working? Yes, the shift/control I is working for me, as well. Should Freedom be told about this glitch or Microsoft?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Wednesday, June 19, 2019 10:36 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

I can replicate that, but there is a solution. From Drafts, I can use the shortcut shift+ctrl+I to get back to the inbox.

 

Dean

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 10:28 AM
To: main@jfw.groups.io
Subject: Outlook issue

 

Hi all,

 

I’m using Office 2019 and when in Outlook, I can go to my drafts folder control +y and hit the d key until I hear drafts and hit enter. When in the drafts folder, I attempt to repeat to go back to the inbox or any other folder and cannot exit the drafts folder. I have to close Outlook and re-start to get out of the said drafts folder and back into inbox or any other chosen folder.

 

Any suggestions? I’m using Windows 10 with latest update, I’m using Jaws 2019 with latest update and again, Office 2019.

 

Thanks for all suggestions/help to fix this headache,

 

Rick

 


moderated Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

adel akbari
 

Hi.
Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.
each time the installer shows this error message:

The setup failed to process the "FSVideoIntercept64" component.
Restart your computer and run the setup again. If the error continues,
contact technical support.

Code: 80070643

I tried Jaws 2019 April, May, and June release and encountered this error.
the other thing is that in the same system, Jaws 18 and older versions
installs well.
Also, I should say that I tried installing Jaws 2019 on my another
Windows 7 32 bit machine, and it installed without problem.

does anyone has any sollution for this?


moderated Re: Outlook issue

 

Enter works fine if you are going to a new folder, if you are in the Inbox, go to the folder list with Control + Shift + Tab or Shift + F6 and then you want to go back into the Inbox you have to press F6.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Zel Iscel
Sent: Wednesday, June 19, 2019 10:43 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Control + Shift + Tab and Shift + F6 both get me into the folder list but won’t allow me to enter any of the folders by pressing space or enter or the right arrow. Is there another command to enter the folder?

 

Control + y works best for me to get to the folders list and enter a folder.

 

BTW I’m still using Jaws 2018 with Windows 1809 (OS Build 17763.557).

 

Cheers

Zel

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Thursday, 20 June 2019 12:42 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

 

Shift + F6 also works for me to go back out of Drafts and into the folder list.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 7:50 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

Hi Robin,

 

Thank you so very much, this worked. I appreciate you and your assistance…

 

Rick

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via Groups.Io
Sent: Wednesday, June 19, 2019 10:40 AM
To: main@jfw.groups.io
Subject: Re: Outlook issue

 

I’m not on Outlook 2019 yet, but offer the following keystroke to try.  Hitting Control Shift I takes you back to your inbox from wherever you are in Outlook.  See if that will work in this situation.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 8:28 AM
To: main@jfw.groups.io
Subject: Outlook issue

 

Hi all,

 

I’m using Office 2019 and when in Outlook, I can go to my drafts folder control +y and hit the d key until I hear drafts and hit enter. When in the drafts folder, I attempt to repeat to go back to the inbox or any other folder and cannot exit the drafts folder. I have to close Outlook and re-start to get out of the said drafts folder and back into inbox or any other chosen folder.

 

Any suggestions? I’m using Windows 10 with latest update, I’m using Jaws 2019 with latest update and again, Office 2019.

 

Thanks for all suggestions/help to fix this headache,

 

Rick

 



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