Date   

moderated Re: downloading a file

Laura Shumate <larelishumate@...>
 

Insert B will read you the dialogue if you have the dialogue of the
Downloaded file in focus.
Laura Shumate
larelishumate@gmail.com


moderated Re: Express-Scripts website to refill prescriptions

Adrian Spratt
 

Robin,

 

I agree, it’s useful for JAWS users to find out which companies address the needs of screenreader users. So thanks.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, September 29, 2020 11:07 AM
To: main@jfw.groups.io
Subject: Re: Express-Scripts website to refill prescriptions

 

While I didn’t hear from anyone who is a user of Express-Scripts yet, I sent in feedback on the website and got a fast response. She offered me help getting my immediate needs for a prescription met and also connected me with a usability representative who also knows JAWS.  We met yesterday so I could show him my challenge.  I showed him that the menu to open options for prescriptions wasn’t working as I’d expect and that I had to use the JAWS cursor.  He suggested another route that I’ll be testing for using the Links List.  The guy was truly interested in my experience and what could make it better.  Once I got to where I could refill my prescription, the process was really smooth. 

 

Just wanted to share, in case any of you do end up using Express-Scripts for your Rx insurance.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Friday, September 18, 2020 9:34 AM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: Express-Scripts website to refill prescriptions

 

Anyone else an Express-Scripts user for prescriptions?  I have refilled on their website before, but they redesigned it since my last refill and now I cannot get to where I need to refill.  It appears (from

the bit of remaining vision I have) that they have made it like tabs across the page and I think I see drop down arrows that expand when you click on the tab. JAWS read the tabs as buttons and says menu expanded, but it also goes into forms mode and then I cannot navigate I tried using the JAWS cursor and I’m not sure if it did anything or not.  Also, even when it says an in-page link for available refills, I cannot find anything refreshing in the main area to show my prescriptions.  So frustrated.  I filled in a complaint on the feedback form, but wondering if anyone else is a user and can test it, too. 

 

I am using latest JAWS 202 and Google Chrome.

 

I guess I’ll call an AIRA agent to help me navigate.

 

 

 

 

 

 

Robin Van Lant, Sr. Program Manager - Sales Enablement

Key Equipment Finance & Key Institutional Bank

720-304-1060

 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Bill White <billwhite92701@...>
 

Hi, Tom. There may be more than one .exe or .com file in the programs folder, and you may be choosing the wrong file to create the shortcut for.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tom Behler
Sent: Tuesday, September 29, 2020 7:48 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Brian:

 

I tried these instructions via the windows run command.  Once again, the shortcut was successfully created on the desktop, but hitting enter on the desktop shortcut does not launch the program.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 28, 2020 11:09 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Adding Desktop Shortcuts Under Windows 10
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

JM:

 

I really don’t know the answer to your last question.

 

Perhaps I’ll ask the next time I talk to the person who created the program.

 

As I said, I at least got something working here.

 

Thanks to all for your patience in following this thread.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Considering the shortcut key invokes the desktop shortcut – yeah that is pretty strange.

 

I personally never use the desktop by putting stuff on it and navigating around to find them. I’ll use it if I really want a keyboard shortcut to activate a programme, which, yeah, sometimes I do. Otherwise though, it always seems to me that there are more efficient ways to start something (for me, often that’s using the run box and just typing in the name, but I realise that isn’t going to be the case for everyone).

 

Does the programme have switches that are supposed to be invoked with the running? E.g.: programname /blahblah

If so, and the switches are not present causing the programme to terminate unexpectedly, maybe the programmer didn’t put in any error message to return on the display.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 11:34 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

JM Casey
 

Considering the shortcut key invokes the desktop shortcut – yeah that is pretty strange.

 

I personally never use the desktop by putting stuff on it and navigating around to find them. I’ll use it if I really want a keyboard shortcut to activate a programme, which, yeah, sometimes I do. Otherwise though, it always seems to me that there are more efficient ways to start something (for me, often that’s using the run box and just typing in the name, but I realise that isn’t going to be the case for everyone).

 

Does the programme have switches that are supposed to be invoked with the running? E.g.: programname /blahblah

If so, and the switches are not present causing the programme to terminate unexpectedly, maybe the programmer didn’t put in any error message to return on the display.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 11:34 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

JM Casey
 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Express-Scripts website to refill prescriptions

Van Lant, Robin
 

While I didn’t hear from anyone who is a user of Express-Scripts yet, I sent in feedback on the website and got a fast response. She offered me help getting my immediate needs for a prescription met and also connected me with a usability representative who also knows JAWS.  We met yesterday so I could show him my challenge.  I showed him that the menu to open options for prescriptions wasn’t working as I’d expect and that I had to use the JAWS cursor.  He suggested another route that I’ll be testing for using the Links List.  The guy was truly interested in my experience and what could make it better.  Once I got to where I could refill my prescription, the process was really smooth. 

 

Just wanted to share, in case any of you do end up using Express-Scripts for your Rx insurance.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Friday, September 18, 2020 9:34 AM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: Express-Scripts website to refill prescriptions

 

Anyone else an Express-Scripts user for prescriptions?  I have refilled on their website before, but they redesigned it since my last refill and now I cannot get to where I need to refill.  It appears (from

the bit of remaining vision I have) that they have made it like tabs across the page and I think I see drop down arrows that expand when you click on the tab. JAWS read the tabs as buttons and says menu expanded, but it also goes into forms mode and then I cannot navigate I tried using the JAWS cursor and I’m not sure if it did anything or not.  Also, even when it says an in-page link for available refills, I cannot find anything refreshing in the main area to show my prescriptions.  So frustrated.  I filled in a complaint on the feedback form, but wondering if anyone else is a user and can test it, too. 

 

I am using latest JAWS 202 and Google Chrome.

 

I guess I’ll call an AIRA agent to help me navigate.

 

 

 

 

 

 

Robin Van Lant, Sr. Program Manager - Sales Enablement

Key Equipment Finance & Key Institutional Bank

720-304-1060

 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

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moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

Cathyanne:

 

No, I can’t launch the application after step 3.

 

However, I can launch the program from the all apps list just fine.

 

This is definitely rather strange.

 

One thing I can tell you is that this is a program that was personally developed by a fellow ham radio operator.  We are using the program to generate Morse Code for a series of Morse Code classes for the Handiham organization.  I wonder if that has something to do with my issue here, since most of the programs I install automatically place a shortcut on the desktop.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Tuesday, September 29, 2020 12:46 AM
To: main@jfw.groups.io; main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Can you launch the application by pressing ENTER on it after step 3?

 

Make sure it’s a valid shortcut.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611



On Mon, Sep 28, 2020 at 9:35 PM -0700, "Randy Barnett" <blindmansbluff09@...> wrote:

OK, Just open the start menu and go to the programs and press shifgt plus F10 and then arrow to send to then arrow to send to desktop. This will place a shortcut on the desktop without messing around in files. If as sometimes happens in wildows 10 you dont get the option to send to then you will have to click open location then at that point copy and paste the shortcut to the desktop.

On 9/28/2020 7:42 PM, Tom Behler wrote:

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611




On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

Brian:

 

I tried these instructions via the windows run command.  Once again, the shortcut was successfully created on the desktop, but hitting enter on the desktop shortcut does not launch the program.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 28, 2020 11:09 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Adding Desktop Shortcuts Under Windows 10
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: downloading a file

Bill White <billwhite92701@...>
 

If you're using google chrome, you can't. It doesn't give percentages, only time.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Tuesday, September 29, 2020 6:46 AM
To: jfw@groups.io
Subject: downloading a file

 

Good morning:

 

When downloading a file with a browser, how can you get the screen reader to read the percentage of the file being downloaded?

 

Thak you.

 

 


moderated Re: downloading a file

Mario
 

you didn't mention which browser, but pressing control+j and then arrowing down a few times, you should find a line that includes a number that indicates the progress percentage. hint, a number that keeps increasing, and you most likely will occasionally hear at what percentage it has completed.

On 9/29/2020 9:45 AM, Nino Dagostino wrote:
Good morning:
When downloading a file with a browser, how can you get the screen reader to read the percentage of the file being downloaded?
Thak you.


moderated downloading a file

Nino Dagostino
 

Good morning:

 

When downloading a file with a browser, how can you get the screen reader to read the percentage of the file being downloaded?

 

Thak you.

 

 


moderated Re: Accessibility of Amazon Echo Dot?

Melissa Stott <mstott789@...>
 

I have always done the set  up by using the Alexa app, and have never had any issues.  I have an echo dot, and an echo.

 

                                                                Melissa

 

From: Randy Barnett
Sent: Tuesday, September 29, 2020 12:16 AM
To: main@jfw.groups.io
Subject: Re: Accessibility of Amazon Echo Dot?

 

I have never got stuck setting up an ehco device useing the IOS app. It has even got easier than ever.

On 9/28/2020 5:39 PM, James Malone wrote:

I had know problem setting mine up. The speaker will give you a network setting from Amazon. You need to open that connection, then change it there to your network name. It will be numbers, but can’t remember the numbers off hand. This must be done from the computer.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gudrun Brunot
Sent: Monday, September 28, 2020 5:35 PM
To: main@jfw.groups.io
Subject: Re: Accessibility of Amazon Echo Dot?

 

Tim: There are several ways in which to get stuck while you set up an Echo Dot. the best way, I have found, is to call Amazon’s disability line: (888) 283-1678. That got me through no problem, Nd I’ve set up two with their assistance.

 

Gudrun

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tim Ford
Sent: Friday, September 25, 2020 12:58 PM
To: main@jfw.groups.io
Subject: Accessibility of Amazon Echo Dot?

 

Hello Listers,

 

I just received an early Christmas present from a dear friend, an Echo Dot.  I know this is a bit off-topic for this list, but I am hoping someone has instructions so I can set it up?  Also, any set of commands I can perform after setup.  Thanks!

 

Tim Ford

 


moderated Re: jaws help with game programs

JM Casey
 

I think it still can – speech on demand and no speech can be set to be the “off” state of the toggle. There is a setting for it in settings centre. I use no-speech a lot since I mostly use a braille display.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: September 29, 2020 12:49 AM
To: main@jfw.groups.io
Subject: Re: jaws help with game programs

 

open the game then press insert plus space then s to toggle speech to on demand. this will silence Jaws during the game. they have changed this since I used it last and I think it will  talk if you do a jaws specific key combo. In the past it just silenced Jaws totally

 

Jerry hathaway wrote:

I use to have jaws turned off when I was playing games from kitchen games, but updating jaws this setting is no longer working. Can somebody please let me know how to have this setting work again to have jaws turn off when I am playing games that have their own sounds attached to them. Thank you for your help with this inquary.

Jerry

 


moderated Re: jaws help with game programs

Randy Barnett
 

open the game then press insert plus space then s to toggle speech to on demand. this will silence Jaws during the game. they have changed this since I used it last and I think it will  talk if you do a jaws specific key combo. In the past it just silenced Jaws totally


Jerry hathaway wrote:

I use to have jaws turned off when I was playing games from kitchen games, but updating jaws this setting is no longer working. Can somebody please let me know how to have this setting work again to have jaws turn off when I am playing games that have their own sounds attached to them. Thank you for your help with this inquary.
Jerry
 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

CathyAnne Murtha
 

Can you launch the application by pressing ENTER on it after step 3?

Make sure it’s a valid shortcut.

CathyAnne

---
CathyAnne Murtha
Access Technology Institute
www.blind.training
cathy@...
(520) 955-6611

CathyAnne Murtha
CEO
Access Technology Institute, LLC
www.blind.training
cathy@...
Phone: (520) 955-6611



On Mon, Sep 28, 2020 at 9:35 PM -0700, "Randy Barnett" <blindmansbluff09@...> wrote:

OK, Just open the start menu and go to the programs and press shifgt plus F10 and then arrow to send to then arrow to send to desktop. This will place a shortcut on the desktop without messing around in files. If as sometimes happens in wildows 10 you dont get the option to send to then you will have to click open location then at that point copy and paste the shortcut to the desktop.

On 9/28/2020 7:42 PM, Tom Behler wrote:

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611



On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated jaws help with game programs

Jerry hathaway
 

I use to have jaws turned off when I was playing games from kitchen games, but updating jaws this setting is no longer working. Can somebody please let me know how to have this setting work again to have jaws turn off when I am playing games that have their own sounds attached to them. Thank you for your help with this inquary.
Jerry
 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Randy Barnett
 

OK, Just open the start menu and go to the programs and press shifgt plus F10 and then arrow to send to then arrow to send to desktop. This will place a shortcut on the desktop without messing around in files. If as sometimes happens in wildows 10 you dont get the option to send to then you will have to click open location then at that point copy and paste the shortcut to the desktop.

On 9/28/2020 7:42 PM, Tom Behler wrote:

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611



On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 

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