Date   
moderated Does anyone have any tips on using the Kindle for PC with Accessibility Plugin app?

Richard B. McDonald
 

Hi!

 

I am using JAWS 2019 on a Windows 7 PC.  Recently, I downloaded and installed this app.  However, it does not seem to be nearly as accessible as I had hoped.  For example, I seem even to have trouble “registering” it at that screen under its “tools>options” menu where seemingly none of the buttons are accessible.  Am I missing something?  Is there any particular JAWS setting(s), or perhaps scripts, for it?  Is there somewhere I can read about how to use this app?  Does anyone have some tips to share about it?

 

Thanks,

Richard

moderated Re: Best headset for use with Jaws and call center

Amanda Crocker
 

For headsets, JAWS and Call Centers there are a lot of variables and a lot of things to consider, the biggest points are:

 

  1. Is going to be personal preference of the employee, are they ok with JAWS and the customer both coming in both ears? If so, and I’ve seen a lot of JAWS users use this method very effectively, then you can really use any quality headset. We use the Logitch USB headsets, they’re comfortable, decent quality, and fairly inexpensive. https://www.amazon.com/Logitech-Headset-H390-Noise-Cancelling/dp/B000UXZQ42
  2. If they want JAWS and the customer to come through different ears then a headset that only has one earpiece and an earbud are relatively simple, if not very sophisticated solutions. You can then have your system sound come through the headset and route JAWS through the earbud.
  3. As far as I know there isn’t a super affordable way to split sound on a traditional 2 eared headset, especially if you’re going to use USB headsets, I could be wrong and just don’t know about it though. These are just some of the methods and tools I am familiar with.

 

Amanda Crocker

Application Administrator

  

7501 Prospect

Kansas City, MO 64132

 

Main (816) 421-5848

Direct (816) 237-2083

Fax (816) 237-2019

Visit us online at www.alphapointe.org

 

Keep up with all of the exciting things going on at Alphapointe –

follow us on social media!

   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ileenshere@...
Sent: Friday, August 30, 2019 1:09 PM
To: main@jfw.groups.io
Subject: Re: Best headset for use with Jaws and call center

 


CAUTION: This email originated from outside of Alphapointe. Do not click links or open attachments unless you recognize the sender and know the content is safe.


 

Hi I have a great one. It is currently not in use. I’ll have it available for you to check out.  

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Paul Sandoval
Sent: Friday, August 30, 2019 11:42 AM
To: jfw@groups.io
Subject: Best headset for use with Jaws and call center

 

Hi all,

 

I’m hoping someone here can help advise me on the best or some of the best models of headsets to use in a call center environment while using Jaws.

 

Thank you for any information you can give.

 

Paul Sandoval

Blind Tech Training

Expanding possibilities using technology

720-620-8007

BlindTechTraining@...

 

moderated Re: how to get lost data from an external drive

John Covici
 

I still think you should try spinrite, if your drive has failed, but
if the system does no longer see it, then you are out of luck. You
will need DOS software to use it, but it still works well.

On Fri, 30 Aug 2019 09:31:14 -0400,
David Griffith wrote:

[1 <text/plain; utf-8 (quoted-printable)>]
[2 <text/html; utf-8 (quoted-printable)>]


I suffered the same issue many years ago and I learnt then to never never ever use an external drive as my sole data point for any files unless I was happy to lose them. I backup now on 2 drives and the cloud as well for the data I
most value.

If it is drive failure rather than accidental deletion I fear that your only option would be to submit your physical drive to a specialist data recovery company who could do a sector by sector data recovery.

This would cost however and it may be just be cheaper and more practical to try and recreate your lost data from other sources.

I hope that somebody else may be able to point you to accessible sector recovery tools but I do not think that they are straightforward as data may be spread all across your disc and it may be a mammoth task to recreate mp3 data files
from various parts of your disc sector.

David Griffith



Sent from Mail for Windows 10



From: Marvin Hunkin
Sent: 30 August 2019 11:36
To: jfw@groups.io
Subject: how to get lost data from an external drive



Hi. Lost a lot of music, about 50 gb from an external drive.

How to get back the files, or is there a tool, where I could get the recycle bin icon on a external drive.

Any one in the same position.

Or have I just lost the files.

Don’t have a backup.

Marvin.





--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: having trouble with a web page

Kevin Meyers <kevinmeyers@...>
 

Brian, I totally agree with you about web sites. I even took a class in web development. This gave me a much better idea of what to tell owners of a web site what is wrong and what would help correct the issues. No I’m not an expert and anything helps. What I found during the class is two web sites that work with individuals that are disabled. Neither sites follow the 508C and WCAG standards. One of the sites has links to pages that don’t exist. I tried to help the one site and they didn’t want any input. This site’s web developer has a disability in which he has limitted use of his hands. Soon he won’t be able to use a mouse. I will keep providing my input and hope something happens.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Friday, August 30, 2019 11:22 AM
To: main@jfw.groups.io
Subject: Re: having trouble with a web page

 

On Fri, Aug 30, 2019 at 11:41 AM, The Iowa Gal wrote:

I agree with you about sighted assistance, which is what I finally had to do when I encountered this same situation on a job application. I know exactly what the original poster went through.

As do I.   As a tutor I've frequently encountered new "web objects" for which no conventional interaction techniques, as most of us know them, work.  The nature of the web is such that these will be perpetually being created and screen reader developers will perpetually playing catch-up, at least for the ones that end up lasting.

This is another case where self-advocacy in regard to lack of accessibility is really necessary.   If you (the generic you) do not inform the entities that have this stuff out there that it's posing an accessibility roadblock it is very, very highly unlikely that they will ever know it.   I am not saying it's right that accessibility is not taken into account in many cases, but it is a fact that this occurs, and the smaller the entity the more likely that they have no idea of how to fix that or even consider accessibility.   And even if a given entity has a virtually perfect track record on accessibility, just one change adding one of these objects where extensive regression testing focused on accessibility was not performed can allow it to get out there.  No one can fix what they don't know is broken, and if they're unaware of accessibility issues as part of design, you can bring that to their attention for the first time.

But, if time is of the essence, get sighted help or try to get the HR folks from the place you're applying on the phone.  One way or another there will likely be a way to get an application completed even if that means intervention by someone else to "fill in the blanks" while things are still inaccessible.

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer

moderated Re: Best headset for use with Jaws and call center

ileenshere@...
 

Hi I have a great one. It is currently not in use. I’ll have it available for you to check out.  

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Paul Sandoval
Sent: Friday, August 30, 2019 11:42 AM
To: jfw@groups.io
Subject: Best headset for use with Jaws and call center

 

Hi all,

 

I’m hoping someone here can help advise me on the best or some of the best models of headsets to use in a call center environment while using Jaws.

 

Thank you for any information you can give.

 

Paul Sandoval

Blind Tech Training

Expanding possibilities using technology

720-620-8007

BlindTechTraining@...

 

moderated Re: Best headset for use with Jaws and call center

Michael Mote
 

Hi Paul. It really depends on the type of phone system you plan on
using. If it is a hard phone that you need to use, there is really
only one choice, and that is a dual channel headset made by
Plantronics. If I remember correctly, the model number is 1783. If you
are using a soft phone set up, you can use a USB headset. I recommend
a Logitech headset which we use where I work.

On 8/30/19, Paul Sandoval <ps8001@...> wrote:
Hi all,

I'm hoping someone here can help advise me on the best or some of the best
models of headsets to use in a call center environment while using Jaws.

Thank you for any information you can give.

Paul Sandoval
Blind Tech Training
Expanding possibilities using technology
720-620-8007
BlindTechTraining@...<mailto:BlindTechTraining@...>




moderated Re: how to get lost data from an external drive

David Griffith
 

 

I suffered the same issue many years ago and I learnt then to never never ever  use an external drive as my sole data point for any files unless I was happy to lose them. I  backup now on 2 drives and the cloud as well for the data I most value.

If it is drive failure rather than accidental deletion I fear that your only option would be to submit your physical drive to a specialist data recovery company who could do a sector  by sector data recovery.

This would cost however and it may be just be cheaper and more practical to try and recreate your lost data from other sources.

I hope that somebody else may be able to point you to accessible sector recovery tools but I do not think that they are straightforward as data may be spread all across your disc and it may be a mammoth task to recreate mp3 data files from various parts of your disc sector.

David Griffith

 

Sent from Mail for Windows 10

 

From: Marvin Hunkin
Sent: 30 August 2019 11:36
To: jfw@groups.io
Subject: how to get lost data from an external drive

 

Hi. Lost a lot of music, about 50 gb from an external drive.

How to get back the files, or is there a tool, where I could get the recycle bin icon on a external drive.

Any one in the same position.

Or have I just lost the files.

Don’t have a backup.

Marvin.

 

 

moderated Best headset for use with Jaws and call center

Paul Sandoval
 

Hi all,

 

I’m hoping someone here can help advise me on the best or some of the best models of headsets to use in a call center environment while using Jaws.

 

Thank you for any information you can give.

 

Paul Sandoval

Blind Tech Training

Expanding possibilities using technology

720-620-8007

BlindTechTraining@...

 

moderated Re: having trouble with a web page

 

On Fri, Aug 30, 2019 at 11:41 AM, The Iowa Gal wrote:
I agree with you about sighted assistance, which is what I finally had to do when I encountered this same situation on a job application. I know exactly what the original poster went through.
As do I.   As a tutor I've frequently encountered new "web objects" for which no conventional interaction techniques, as most of us know them, work.  The nature of the web is such that these will be perpetually being created and screen reader developers will perpetually playing catch-up, at least for the ones that end up lasting.

This is another case where self-advocacy in regard to lack of accessibility is really necessary.   If you (the generic you) do not inform the entities that have this stuff out there that it's posing an accessibility roadblock it is very, very highly unlikely that they will ever know it.   I am not saying it's right that accessibility is not taken into account in many cases, but it is a fact that this occurs, and the smaller the entity the more likely that they have no idea of how to fix that or even consider accessibility.   And even if a given entity has a virtually perfect track record on accessibility, just one change adding one of these objects where extensive regression testing focused on accessibility was not performed can allow it to get out there.  No one can fix what they don't know is broken, and if they're unaware of accessibility issues as part of design, you can bring that to their attention for the first time.

But, if time is of the essence, get sighted help or try to get the HR folks from the place you're applying on the phone.  One way or another there will likely be a way to get an application completed even if that means intervention by someone else to "fill in the blanks" while things are still inaccessible.

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer

moderated Re: having trouble with a web page

The Iowa Gal <iowagal728@...>
 

Hi brian, I agree with you about sighted assistance, which is what I finally had to do when I encountered this same situation on a job application. I know exactly what the original poster went through. Perhaps this new weird combo box thing is popular with developers of job application sites or whatever. Once I had it explained to me, I understood it, but it is still pretty unconventional, at least in my view. I really feel for those who run into something like this with no where to turn. A show stopper, unfortunately. Norma

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, August 25, 2019 9:46 AM
To: main@jfw.groups.io
Subject: Re: having trouble with a web page

 

On Sat, Aug 24, 2019 at 07:08 PM, Jed Barton wrote:

That's certainly interesting. It does
make it confusing for sure.

I, truly, cannot imagine what it's like for screen reader users faced with the continuous changes to web coding that have gone on for years and show no sign of stopping.

No matter how quickly screen reader makers integrate access to what shakes out as "gonna stick around" after a short time, the next round of "let's come up with something else, that doesn't do anything all that much different than established method X, just for the fun of it" occurs.    There are times, and from what I can see on this page as a sighted user, and how that search box works, this would be a major improvement if the screen reader and web object/control played well together, which clearly they do not at the moment.  Maybe eventually they will.

This is one reason, when it's readily available, that I tell my clients not to hesitate to seek sighted assistance when something just isn't working.   You can often spend hours and hours, getting more and more [justifiably] frustrated, and still not achieve the end you're looking for.   The control/object in question was entirely new to me, too, but being able to see what was happening and what the screen reader was/was not doing in response to it made all the difference.  It's about accomplishing something with the minimum of time and trouble possible, which often involves calling for help (whether sighted or not, as this group illustrates on a regular basis).

If you do the above every two seconds, that's when people eventually come at you with knives!  ;-)

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer

moderated Re: Excel and jaws;

Richard Turner
 

I just checked.
You have exactly 17 choices for date format in Excel 2016.
If you want to define an entire column as a date column, go to the top of that column, press control+spacebar, then hit the application key, tab to the numbers format, arrow down to date, and either accept the default, or tab into the list of 17 options and arrow down to the one you want.
HTH,


Richard

Always look out for #1, and be careful not to step in #2. 


On Aug 30, 2019, at 8:08 AM, Sieghard Weitzel <sieghard@...> wrote:



What do you mean by “Microsoft has its own whacky internal date format”? How a date is displayed in Excel is entirely up to what you select it to be, here are some examples of today’s date:

 

Friday, August 30, 2019

8/30/2019

8/30/19

08/30/19

August 30, 2019

30-Aug-19

2019-08-30

8/30

30-Aug

August-19

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Thursday, August 29, 2019 10:36 PM
To: main@jfw.groups.io
Subject: Re: Excel and jaws;

 

 

Dear David & List:

Is the column you are entering dates in defined as being a date column?

Microsoft has its own whacky internal date format.

Brian K. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David
Sent: Monday, August 26, 2019 12:08 PM
To: main@jfw.groups.io
Subject: Excel and jaws;

 

Good afternoon all; perhaps someone can help me.  this is from one of my clients.

 

I wonder if you had a suggestion about a problem, I am having with excel. I have gone through all of the help info with no luck at all. I don’t know if you can help but here it is. Excel does not recognize date formats as numbers only as text. When I enter a date in a date column, I need it to be recognized as a date in order to sort them to put them in order. I have no luck in using the date value or value function getting an error that my formula is wrong. I have gone on the internet and have had no luck with support.microsoft.com and it isn’t a disability issue for Microsoft accessibility help. Is there something I am missing? Do you have any suggestions ?

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

moderated Re: Excel and jaws;

 

What do you mean by “Microsoft has its own whacky internal date format”? How a date is displayed in Excel is entirely up to what you select it to be, here are some examples of today’s date:

 

Friday, August 30, 2019

8/30/2019

8/30/19

08/30/19

August 30, 2019

30-Aug-19

2019-08-30

8/30

30-Aug

August-19

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Thursday, August 29, 2019 10:36 PM
To: main@jfw.groups.io
Subject: Re: Excel and jaws;

 

 

Dear David & List:

Is the column you are entering dates in defined as being a date column?

Microsoft has its own whacky internal date format.

Brian K. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David
Sent: Monday, August 26, 2019 12:08 PM
To: main@jfw.groups.io
Subject: Excel and jaws;

 

Good afternoon all; perhaps someone can help me.  this is from one of my clients.

 

I wonder if you had a suggestion about a problem, I am having with excel. I have gone through all of the help info with no luck at all. I don’t know if you can help but here it is. Excel does not recognize date formats as numbers only as text. When I enter a date in a date column, I need it to be recognized as a date in order to sort them to put them in order. I have no luck in using the date value or value function getting an error that my formula is wrong. I have gone on the internet and have had no luck with support.microsoft.com and it isn’t a disability issue for Microsoft accessibility help. Is there something I am missing? Do you have any suggestions ?

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

moderated lmessages read in body of email

Kevin Meyers <kevinmeyers@...>
 

Hello,

 

I’m using windows10 and Outlook 2016 and Jaws2019. For some reason I get extra messages when I create a list. Such as the following:

 

  1. This is step one.
  2. this is step two.
  3. this is step three.

 

For some reason it will say level 1. When I arrow down it sometimes says it. When I arrow up it will say it on the last item in the list. It moves around. It even says it on the line after “hello,” What is causing this to happen. There must be some setting on.

 

Thanks,

 

Kevin

 

moderated Re: how to get lost data from an external drive

 

I cannot speak to accessibility, but I can speak to the power of the tool:  


TestDisk - Partition Recovery and File Undelete

If things were lost by accidental deletion then TestDisk will likely get them back.  If it's drive failure, it might, and PhotoRec (which can recover more than photos) almost certainly can, though it's a grand pain to sort through the recovered files, as they do not retain their original file names if you have to resort to PhotoRec and you often end up with many duplicates since files get moved around with great regularity and PhotoRec will find all instances.

--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer

moderated How to recover demo instruments from recycle bin and put them in native access?

David Ingram
 

-----Original Message-----
From: James English <james13english@...>
Sent: Aug 30, 2019 5:39 AM
To: main@jfw.groups.io
Subject: Re: how to get lost data from an external drive

Hello,

How have you 'lost the files?' Have you deleted them or has the drive died?

On 8/30/19, Marvin Hunkin <startrekvoyager@...> wrote:
Hi. Lost a lot of music, about 50 gb from an external drive.
How to get back the files, or is there a tool, where I could get the
recycle
bin icon on a external drive.
Any one in the same position.
Or have I just lost the files.
Don't have a backup.
Marvin.





Hi, how are you? I'd like to know how can I recover demo instrument files from the recycle bin and put them in native access? Thank you for any information that you might have concerning my question. I can be reached at dingram269@... and i'm using the latest version of windows 10, jaws 16.

moderated Re: how to get lost data from an external drive

James English
 

Hello,

How have you 'lost the files?' Have you deleted them or has the drive died?

On 8/30/19, Marvin Hunkin <startrekvoyager@...> wrote:
Hi. Lost a lot of music, about 50 gb from an external drive.
How to get back the files, or is there a tool, where I could get the
recycle
bin icon on a external drive.
Any one in the same position.
Or have I just lost the files.
Don't have a backup.
Marvin.




moderated how to get lost data from an external drive

Marvin Hunkin <startrekvoyager@...>
 

Hi. Lost a lot of music, about 50 gb from an external drive.

How to get back the files, or is there a tool, where I could get the recycle bin icon on a external drive.

Any one in the same position.

Or have I just lost the files.

Don’t have a backup.

Marvin.

 

moderated Re: OneNote 2013 with JAWS 2019 Questions

Swati Sinha
 

Hi,
Try these short cuts for one note.
https://support.office.com/en-us/article/keyboard-shortcuts-in-onenote-for-windows-44b8b3f4-c274-4bcc-a089-e80fdcc87950

The most accessible version for one note is Version 16001.12026.20000.0
and can be downloaded from Win 10 Microsoft Store.
For reading purpose, you can even use the "immerssive reader tool"
available in ribbon> view.

Hope this is helpful.
Regards,
Swati Sinha

On 7/25/19, Walker, Michael E <michael.e.walker3@...> wrote:
Hi,

What is the fastest way I can get up and running reading OneNote documents
with OneNote 2013 and JAWS 2019? The context for this question is that when
I am at work, the teammate doing knowledge transfer with me pulls up a
OneNote with the information. I am trying to help him understand JAWS. He
thinks that if I just play with OneNote, I will learn it, but I also
explained that there can be accessibility commands, depending on the app I
am using, and "jumping in" can be a learning curve of its own. I do not have
a lot of time to look at documentation for how to use OneNote or other
programs, while he is just wanting me to be able to look at content within
the program. I do not need to edit the OneNote either. I just need to be
able to read it. What tips do you have for getting started?

Thank you,
Mike




--
when things don't seem to be going your way, always know that God has
a plan for you. If you place your trust in Him, He will give you great
gifts. We don't always know what God's plans are for us. We just know
that His ways are not our ways, but His ways are always best.

moderated Re: Excel and jaws;

Brian K. Lingard
 

 

Dear David & List:

Is the column you are entering dates in defined as being a date column?

Microsoft has its own whacky internal date format.

Brian K. Lingard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of David
Sent: Monday, August 26, 2019 12:08 PM
To: main@jfw.groups.io
Subject: Excel and jaws;

 

Good afternoon all; perhaps someone can help me.  this is from one of my clients.

 

I wonder if you had a suggestion about a problem, I am having with excel. I have gone through all of the help info with no luck at all. I don’t know if you can help but here it is. Excel does not recognize date formats as numbers only as text. When I enter a date in a date column, I need it to be recognized as a date in order to sort them to put them in order. I have no luck in using the date value or value function getting an error that my formula is wrong. I have gone on the internet and have had no luck with support.microsoft.com and it isn’t a disability issue for Microsoft accessibility help. Is there something I am missing? Do you have any suggestions ?

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

moderated Re: OneNote 2013 with JAWS 2019 Questions

Patricia
 

Hi Michael:

Not sure if you've managed to get your questions addressed in the
meantime, but I would recommend starting with OneNote scripts made my
Do It Blind. They can be found at https://doitblind.com/shop/

Hopefully your tech department can get them installed for you. (I
wasn't as successful).

I, too, thoughtI was going to have to start working with OneNote 2013,
but it never materialized. I also found this in my google search, and
would argue it's more current. http://www.hartgen.org/blog/1

Either way, you'll need scripts, and won't be able to use OneNote out
of the box, as it were.

Best of luck. If you do get up and running, write me off list and let
me know how that went. Will be useful for future reference.

Best,

Patricia

On 7/24/19, Walker, Michael E <michael.e.walker3@...> wrote:
Hi,

What is the fastest way I can get up and running reading OneNote documents
with OneNote 2013 and JAWS 2019? The context for this question is that when
I am at work, the teammate doing knowledge transfer with me pulls up a
OneNote with the information. I am trying to help him understand JAWS. He
thinks that if I just play with OneNote, I will learn it, but I also
explained that there can be accessibility commands, depending on the app I
am using, and "jumping in" can be a learning curve of its own. I do not have
a lot of time to look at documentation for how to use OneNote or other
programs, while he is just wanting me to be able to look at content within
the program. I do not need to edit the OneNote either. I just need to be
able to read it. What tips do you have for getting started?

Thank you,
Mike