main@jfw.groups.io

Re: jaws 2020 not starting correctly.

Merv Keck

#77976

I don't work for Vispero. But I promise you that everyone is working. I will make several people aware of the situation right away. I have no standing with them but I know for a fact that they are all working. 
Merv

Show quoted text

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 1:55 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got nothing back but "thanks for your email".

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the other day, when I put in my callback number.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual. If you need technical, customer, or sales support call vispero as usual. Vispero has not ever closed due to the virus. They are continuing to support their customers as usual.
Merv

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you should get to the desktop, as JAWS is made to start before many programs, and after they load, JAWS still provides voicing, screen content and navigation. If you wish, since Vispero is temporarily closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just in case, but no difference.
Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy 
<murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always 
injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option 
changes for both versions. I cannot set 2018 to "never" and 2020 to 
"always". No matter where i change it (20158 or 2020), it defaults to 
the same thing in both versions. The only independant thing is "start 
at the logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick 
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to 
load at same time. Go into whatever version you do not want to load 
and correct this and be sure the version you want to load is properly 
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick 
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i 
thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while 
windows is loading, it could be a problem. When i stop and restart it, 
itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't 
have to wait so long to hear that it is running.  However, it doesn't 
doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an 
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about 
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of 
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for 
both these items press, Insert + J, to open the Jaws context menu, 
press the letter, O, to open, Options, and press the letter, B, to 
open,Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and 
tab to Okay and press the spacebar when you're through in here.  Now 
tab 3 times or so to, Run Jaws from system tray, and uncheck this if 
you want the Jaws window to be in the, Alt + Tab, order, then tab to 
Okay and press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, 
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77975

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got nothing
back but "thanks for your email".


Sent from my gmail account.

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the other
day, when I put in my callback number.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual. If you
need technical, customer, or sales support call vispero as usual. Vispero
has not ever closed due to the virus. They are continuing to support their
customers as usual.
Merv

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many programs,
and after they load, JAWS still provides voicing, screen content and
navigation. If you wish, since Vispero is temporarily closed due to
COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as
the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just
in case, but no difference.
Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy 
<murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always 
injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option 
changes for both versions. I cannot set 2018 to "never" and 2020 to 
"always". No matter where i change it (20158 or 2020), it defaults to 
the same thing in both versions. The only independant thing is "start 
at the logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick 
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to 
load at same time. Go into whatever version you do not want to load 
and correct this and be sure the version you want to load is properly 
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick 
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i 
thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while 
windows is loading, it could be a problem. When i stop and restart it, 
itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't 
have to wait so long to hear that it is running.  However, it doesn't 
doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an 
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about 
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of 
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for 
both these items press, Insert + J, to open the Jaws context menu, 
press the letter, O, to open, Options, and press the letter, B, to open,Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and 
tab to Okay and press the spacebar when you're through in here.  Now 
tab 3 times or so to, Run Jaws from system tray, and uncheck this if 
you want the Jaws window to be in the, Alt + Tab, order, then tab to 
Okay and press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, 
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Bill White

#77974

Hi, Merv. I don't understand, then, why they didn't get back to me the other
day, when I put in my callback number.

Bill White
billwhite92701@dslextreme.com

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual. If you
need technical, customer, or sales support call vispero as usual. Vispero
has not ever closed due to the virus. They are continuing to support their
customers as usual.
Merv

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many programs,
and after they load, JAWS still provides voicing, screen content and
navigation. If you wish, since Vispero is temporarily closed due to
COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as
the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just
in case, but no difference.
Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy 
<murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always 
injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option 
changes for both versions. I cannot set 2018 to "never" and 2020 to 
"always". No matter where i change it (20158 or 2020), it defaults to 
the same thing in both versions. The only independant thing is "start 
at the logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick 
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to 
load at same time. Go into whatever version you do not want to load 
and correct this and be sure the version you want to load is properly 
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick 
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i 
thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while 
windows is loading, it could be a problem. When i stop and restart it, 
itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't 
have to wait so long to hear that it is running.  However, it doesn't 
doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an 
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about 
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of 
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for 
both these items press, Insert + J, to open the Jaws context menu, 
press the letter, O, to open, Options, and press the letter, B, to open,Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and 
tab to Okay and press the spacebar when you're through in here.  Now 
tab 3 times or so to, Run Jaws from system tray, and uncheck this if 
you want the Jaws window to be in the, Alt + Tab, order, then tab to 
Okay and press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, 
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Merv Keck

#77973

Vispero is not closed due to COVID-19. Everyone is working as usual. If you need technical, customer, or sales support call vispero as usual. Vispero has not ever closed due to the virus. They are continuing to support their customers as usual.
Merv

Show quoted text

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you should get to the desktop, as JAWS is made to start before many programs, and after they load, JAWS still provides voicing, screen content and navigation. If you wish, since Vispero is temporarily closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just in case, but no difference.
Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy 
<murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always 
injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option 
changes for both versions. I cannot set 2018 to "never" and 2020 to 
"always". No matter where i change it (20158 or 2020), it defaults to 
the same thing in both versions. The only independant thing is "start 
at the logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick 
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to 
load at same time. Go into whatever version you do not want to load 
and correct this and be sure the version you want to load is properly 
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick 
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i 
thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while 
windows is loading, it could be a problem. When i stop and restart it, 
itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't 
have to wait so long to hear that it is running.  However, it doesn't 
doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an 
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about 
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of 
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for 
both these items press, Insert + J, to open the Jaws context menu, 
press the letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and 
tab to Okay and press the spacebar when you're through in here.  Now 
tab 3 times or so to, Run Jaws from system tray, and uncheck this if 
you want the Jaws window to be in the, Alt + Tab, order, then tab to 
Okay and press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, 
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Bill White

#77972

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many programs,
and after they load, JAWS still provides voicing, screen content and
navigation. If you wish, since Vispero is temporarily closed due to
COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@dslextreme.com

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as
the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just
in case, but no difference.
Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy <murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to the
same thing in both versions. The only independant thing is "start at the
logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

How to use the time shifs tool in audacity

Michael Munn

#77971

Hi all I have a question here on how to use the time shifts tool in Audacity. I tried the keyboard shortcut F5 key command and that keyboard shortcut proved to be invallad .

Hope to hear from you on where is the time shifts tool.

Best regards

Michael Munn

Member: Virginia Association of Blind Students National Federation of the Blind of Virginia

www.nfbv.org

Student of: Hadley Institute of the Blind

www.hadley.edu

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77970

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as
the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off" just
in case, but no difference.
Pat


Sent from my gmail account.

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham 

On Apr 24, 2020, at 11:12 AM, Patrick Murphy <murphy.patrick42@gmail.com>wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always injaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to the
same thing in both versions. The only independant thing is "start at the
logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i thinkof
it, it started right after i installed the temporary authorization (90days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, itis
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of AnnByrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't doanything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray ornot.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77969

I did exactly as you suggested yesterday, and i still had the same problem.
Unfortunately, the message i tried to post last night was not approved, i
think because it was too long. However, i covered all of this in the
message.
I uninstalled everything and reinstalled jaws 2020. Still, it did not load
correctly.
The only thing now that seems to make any sense is this grace period. It
matches what is happening.
The only way i think to properly test this is to uninstall the ilm
authorization from the machine. However, i don't see any way to do this.
You are right in that i will have to upgrade sometime, but not if i cannot
resolve this problem. There is always nvda!! But i would rather stick to
jaws.


Sent from my gmail account.

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard
Weitzel
Sent: Friday 24 April 2020 16:18
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I have never heard or in my entire history with Jaws which goes back 30
years to the Jaws for DOS days, experienced how two separate versions of
Jaws can load at the same time and, as was pointed out, "fight". 
I use Jaws 2020 and while I don't use a subscription, the "grace period" is
not something which seems to have any affect for me in terms of accessing
the Jaws menu.
The hard fact is that if you are on Jaws 2018 you will most likely sooner
rather than later have to upgrade to Jaws 2020 anyways because with every
new version of Windows which is released it is more likely that Jaws 2018
may not offer full support for all features. The same applies to Office 365
if you use it.
Why don't you completely uninstall Jaws 2020 as well as Jaws 2018, even
uninstall shared components and only leave user settings, then reinstall
Jaws 2020 and see if that fixes the issue.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 8:13 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I did this, but no results.
I disabled both start at logon screen and start for this user always in jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to the
same thing in both versions. The only independant thing is "start at the
logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i think of
it, it started right after i installed the temporary authorization (90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't do anything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or not.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Abraham Sweiss

#77968

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March release I believe.

Thanks,abraham

Show quoted text

On Apr 24, 2020, at 11:12 AM, Patrick Murphy <murphy.patrick42@gmail.com> wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always in jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to the
same thing in both versions. The only independant thing is "start at the
logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i think of
it, it started right after i installed the temporary authorization (90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't do anything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or not.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Sieghard Weitzel

#77967

I have never heard or in my entire history with Jaws which goes back 30 years to the Jaws for DOS days, experienced how two separate versions of Jaws can load at the same time and, as was pointed out, "fight". 
I use Jaws 2020 and while I don't use a subscription, the "grace period" is not something which seems to have any affect for me in terms of accessing the Jaws menu.
The hard fact is that if you are on Jaws 2018 you will most likely sooner rather than later have to upgrade to Jaws 2020 anyways because with every new version of Windows which is released it is more likely that Jaws 2018 may not offer full support for all features. The same applies to Office 365 if you use it.
Why don't you completely uninstall Jaws 2020 as well as Jaws 2018, even uninstall shared components and only leave user settings, then reinstall Jaws 2020 and see if that fixes the issue.

Show quoted text

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 8:13 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I did this, but no results.
I disabled both start at logon screen and start for this user always in jaws 2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option changes for both versions. I cannot set 2018 to "never" and 2020 to "always". No matter where i change it (20158 or 2020), it defaults to the same thing in both versions. The only independant thing is "start at the logon screen". This is different when set in both versions.

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load at same time. Go into whatever version you do not want to load and correct this and be sure the version you want to load is properly set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i think of it, it started right after i installed the temporary authorization (90 days) that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while windows is loading, it could be a problem. When i stop and restart it, it is fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020, saying that JAWS will speak before checking your authorization, so you don't have to wait so long to hear that it is running.  However, it doesn't do anything till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or not.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77966

I did this, but no results.
I disabled both start at logon screen and start for this user always in jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to the
same thing in both versions. The only independant thing is "start at the
logon screen". This is different when set in both versions.


Sent from my gmail account.

Show quoted text

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i think of
it, it started right after i installed the temporary authorization (90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't do anything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or not.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.  
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77965

Unfortunately, I was only given a 90 day key, as I have a full licence for jaws 2018. I wanted to try out 2020 before upgrading.

Now that it is authorized, the problems began.

The reason I think it is the new “grace period” authorization, is that if I set it to start at the logon screen, and don’t start it for the user, it works. Windows comes up and I can click on the shortcut with someone’s help, as I cannot see it.

If I set it to start always for my user, the problem occurs.

Because I installed a 90 day trial licence, now I am stuck with jaws2018 and 2020 using the same key. I was told by sight and sound, that I would have to wait the 90 days, before I could use my real authorization number. In fact, I cannot remove the ilm authorization, or at least, they said that there was no option for this.

Sent from my gmail account.

Show quoted text

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 16:05
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Have you attempted a reauthorization of this version causing the problems?

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:53 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020.

The only way to get it to load correctly is to set it to start at the logon screen, set it to start up always for my user, exit it and then restart it.

I think as mentioned above, it is the new “grace period authorization”.

Any way to disable this?

Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 15:43
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Rick Mladek

#77964

The problem may be as I had. Both versions, 18 and 20 are fighting to load
at same time. Go into whatever version you do not want to load and correct
this and be sure the version you want to load is properly set. Then I do
believe this will be better...

Show quoted text

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i think of
it, it started right after i installed the temporary authorization (90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat

Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't have
to wait so long to hear that it is running.  However, it doesn't do anything
till it makes internal checks and decides what context you are running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about everything 
last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first 
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or not.
If you shut it down (insert+f4) and then restart it, everything is ok. 
If you don't start it at the login screen, it still produces no window.
Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike 
B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen.  If you're 
saying that there's no Jaws window when you, Alt + tab, you probably 
have J2020 running from the system tray.  To find the settings for both 
these items press, Insert + J, to open the Jaws context menu, press the 
letter, O, to open, Options, and press the letter, B, to open, Basic.  
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and tab 
to Okay and press the spacebar when you're through in here.  Now tab 3 
times or so to, Run Jaws from system tray, and uncheck this if you want 
the Jaws window to be in the, Alt + Tab, order, then tab to Okay and 
press enter to save / close.

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that  when 
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@gmail.com>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there 
is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Rick Mladek

#77963

Have you attempted a reauthorization of this version causing the problems?

Show quoted text

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:53 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020.

The only way to get it to load correctly is to set it to start at the logon screen, set it to start up always for my user, exit it and then restart it.

I think as mentioned above, it is the new “grace period authorization”.

Any way to disable this?

Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 15:43
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77962

Tried that no one will ring back or even email me about this.

Pat

Sent from my gmail account.

Show quoted text

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday 24 April 2020 15:57
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Why don’t you give Vispero tech support a call and ask them to take a look.

Regards,

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 7:53 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020.

The only way to get it to load correctly is to set it to start at the logon screen, set it to start up always for my user, exit it and then restart it.

I think as mentioned above, it is the new “grace period authorization”.

Any way to disable this?

Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 15:43
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Sieghard Weitzel

#77961

Why don’t you give Vispero tech support a call and ask them to take a look.

Regards,

Show quoted text

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 7:53 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020.

The only way to get it to load correctly is to set it to start at the logon screen, set it to start up always for my user, exit it and then restart it.

I think as mentioned above, it is the new “grace period authorization”.

Any way to disable this?

Pat

Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 15:43
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.

I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.

It seems to be starting before windows 10 has loaded.

I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77960

Hi,

As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020.

The only way to get it to load correctly is to set it to start at the logon screen, set it to start up always for my user, exit it and then restart it.

I think as mentioned above, it is the new “grace period authorization”.

Any way to disable this?

Pat

Sent from my gmail account.

Show quoted text

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Friday 24 April 2020 15:43
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Rick Mladek

#77959

Hi,

Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you find, you can change settings as all mentioning...

Show quoted text

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, April 24, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Patrick Murphy

#77958

I think it might be the new “grace period authorization” thing in jaws2020. I think it is starting up too quickly for windows 10.

At the moment, it is authorized for 90 days using ilm. Would it make any difference if it was authorized using the internet? Would this slow down the startup enough? Is there any way to disable this new feature?

Pat

Sent from my gmail account.

Show quoted text

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham Sweiss
Sent: Friday 24 April 2020 15:33
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.

Re: jaws 2020 not starting correctly.

Abraham Sweiss

#77957

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login.

Thanks,abraham

Show quoted text

On Apr 24, 2020, at 5:37 AM, Patrick Murphy <murphy.patrick42@...> wrote:

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat

Sent from my gmail account.