Date   
Re: lotus notes shortcut keys? [SEC=UNCLASSIFIED]

Holger Fiallo <holgerfiallo@...>
 

if you mean sending email. I tend to tab to the different fields. I also use it at work.

-----Original Message-----
From: Adam.Morris@...
Sent: Monday, August 01, 2011 5:26 PM
To: jfw@...
Subject: lotus notes shortcut keys? [SEC=UNCLASSIFIED]


Hi all,

am running version 6.56 of notes.

using jaws 12 latest build.

I am unable to update to later notes since this is a t work.

does anyone know if there are any short cut keys to move to cc, bcc and the
section where you would change the type of message (this may be something
the department has modified.



Adam Morris

Sydney Entertainment Processing Centre

Department of Immigration and Citizenship

Telephone: 02 8861 4373 , (Monday-Thursday


Email: adam.morris@...





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intended recipient is prohibited. DIAC respects your privacy and has
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policy can be viewed on the department's website at www.immi.gov.au. See:
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Holger Fiallo
Kind Regard

lotus notes shortcut keys? [SEC=UNCLASSIFIED]

Adam.Morris@...
 

Hi all,

am running version 6.56 of notes.

using jaws 12 latest build.

I am unable to update to later notes since this is a t work.

does anyone know if there are any short cut keys to move to cc, bcc and the
section where you would change the type of message (this may be something
the department has modified.



Adam Morris

Sydney Entertainment Processing Centre

Department of Immigration and Citizenship

Telephone: 02 8861 4373 , (Monday-Thursday


Email: adam.morris@...





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Important Notice: If you have received this email by mistake, please advise
the sender and delete the message and attachments immediately. This email,
including attachments, may contain confidential, sensitive, legally privileged
and/or copyright information. Any review, retransmission, dissemination
or other use of this information by persons or entities other than the
intended recipient is prohibited. DIAC respects your privacy and has
obligations under the Privacy Act 1988. The official departmental privacy
policy can be viewed on the department's website at www.immi.gov.au. See:
http://www.immi.gov.au/functional/privacy.htm


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Re: copy and paste from firefox

Jim L
 

I can get the odd querty thing with IE but its copying and pasting text from
a firefox website that drives me nuts

-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...]
On Behalf Of Daniel McGee
Sent: Tuesday, 2 August 2011 3:13 AM
To: The Jaws for Windows support list.
Subject: Re: copy and paste from firefox


Hi Jim, I don't think your on your own because I have notice with IE that
Jaws 12 which is what I'm using doesn't always copy and paste it into edit
boxes. So what I mean is that because I often can't spell a word I try my
best to type it into google and when I find it on a link if I copy and then
go back to the search box and paste it jaws won't paste what I have
previously copyed to the clip board.

On top of that I can't reproduce it. It sometimes work and other times fails

completely.

Jim what are your experiences?

Thanks

Daniel

--------------------------------------------------
From: "Dave Scrimenti" <dscrimenti@...>
Sent: Monday, August 01, 2011 6:39 PM
To: "The Jaws for Windows support list." <jfw@...>
Subject: Re: copy and paste from firefox

I never have any problem with it. What's happening when you do it?
----- Original Message -----
From: "Jim L" <jimscave@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, August 01, 2011 4:23 AM
Subject: copy and paste from firefox


Heya folks,

Am running Jaws 11 and firefox 3.16 and the copy and paste text from
any webpage is always incorrect and drives me nuts, is there a work
around or something I can do to get Jaws to paste the correct text?

cheers,

Jim

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Re: copy and paste from firefox

Jim L
 

Like my original post states, I get test from that webpage on firefox that I
haven't copied or am no where near when I'm highlighting the text to copy it
Even if its just 2 words I'm copying I get all this different part of the
website instead

-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...]
On Behalf Of Dave Scrimenti
Sent: Tuesday, 2 August 2011 1:39 AM
To: The Jaws for Windows support list.
Subject: Re: copy and paste from firefox


I never have any problem with it. What's happening when you do it?
----- Original Message -----
From: "Jim L" <jimscave@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, August 01, 2011 4:23 AM
Subject: copy and paste from firefox


Heya folks,

Am running Jaws 11 and firefox 3.16 and the copy and paste text from
any webpage is always incorrect and drives me nuts, is there a work
around or something I can do to get Jaws to paste the correct text?

cheers,

Jim

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Re: [Bulk] Windows 7 32 bit or 64 bit

Dave...
 

Tina,

Unless you have purchased a JAWS professional version, you cannot run it on
a machine with XP professional.

64-bit does not really apply with respect to professional versions, but
perhaps the only version of 64-bit XP is a professional version -- someone
else will have to address that question.
Dave Carlson
From my Dell Latitude 630, currently not nearly close enough for my comfort
to my Audio Recording and Mixing Studios, San Francisco Bay Area. But I'll
try to remedy that situation.

----- Original Message -----
From: "SingingHearts" <singinghearts@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 13:50
Subject: [Bulk] Re: Windows 7 32 bit or 64 bit


Fascinating thread. Are 64 bit and professional synonymous? Someone
gave me a PC running the professional version of XP, and since my
current PC running XP Home Edition has finally developed more issues
than I have the time, money, and/or inclination to sort out, I'd like
to try it, but I get an error message when I try to use JAWS 11 on it.
Any suggestions?

Cordially,
Tina C.


On 8/1/11, Dave Durber <d.durber@...> wrote:
Ted:

No version of JAWS will work with Windows XP 64 BIT.

HTH

Sincerely:

Dave Durber

----- Original Message -----
From: "Lisle, Ted" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:04 AM
Subject: RE: Windows 7 32 bit or 64 bit


Early reports from supposedly reliable sources stated that 64-bit OS's
could not run 32-bit programs. That's the main reason I stuck with
32-bit when going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically addresses
the
data; literally 32 or 64 pieces of information at a time (specifically
that many ones or zeros at a time-- that's what a "bit" is, a one or a
zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French" <raincrow@...>
wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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--
"And he (Jesus) said, The things which are impossible with men are
possible with God."
Luke 18:27 KJV

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Re: Windows 7 32 bit or 64 bit

SingingHearts <singinghearts@...>
 

Fascinating thread. Are 64 bit and professional synonymous? Someone
gave me a PC running the professional version of XP, and since my
current PC running XP Home Edition has finally developed more issues
than I have the time, money, and/or inclination to sort out, I'd like
to try it, but I get an error message when I try to use JAWS 11 on it.
Any suggestions?

Cordially,
Tina C.

On 8/1/11, Dave Durber <d.durber@...> wrote:
Ted:

No version of JAWS will work with Windows XP 64 BIT.

HTH

Sincerely:

Dave Durber

----- Original Message -----
From: "Lisle, Ted" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:04 AM
Subject: RE: Windows 7 32 bit or 64 bit


Early reports from supposedly reliable sources stated that 64-bit OS's
could not run 32-bit programs. That's the main reason I stuck with
32-bit when going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically addresses
the
data; literally 32 or 64 pieces of information at a time (specifically
that many ones or zeros at a time-- that's what a "bit" is, a one or a
zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French" <raincrow@...>
wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Jfw@...
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Jfw@...
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Jfw@...
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"And he (Jesus) said, The things which are impossible with men are
possible with God."
Luke 18:27 KJV

Re: Windows 7 32 bit or 64 bit

Lisle, Ted (CHFS DMS)
 

That's okay, I never migrated there anyway. I'm still dancing with the
one who brung me. I have one program that's o old it was written prior
to Win95, although I bought it in the fall of 1998. It doesn't' even
add itself to the registry, but has an old-fashioned INI file. As you
can see, I really get all the juice out of good hardware or software. I
won't upgrade until the machine either no longer meets my needs, or
repairs are no longer cost effective. So far, this desktop hasn't cost
me a nickel.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Dave Durber
Sent: Monday, August 01, 2011 2:03 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Ted:

No version of JAWS will work with Windows XP 64 BIT.

HTH

Sincerely:

Dave Durber

----- Original Message -----
From: "Lisle, Ted" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:04 AM
Subject: RE: Windows 7 32 bit or 64 bit


Early reports from supposedly reliable sources stated that 64-bit OS's
could not run 32-bit programs. That's the main reason I stuck with
32-bit when going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the
Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically
addresses
the
data; literally 32 or 64 pieces of information at a time
(specifically

that many ones or zeros at a time-- that's what a "bit" is, a one or
a

zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me
they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French"
<raincrow@...>

wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Re: copy and paste from firefox

Dave Scrimenti <dscrimenti@...>
 

When trying to paste something from a link, it frequently won't work. If you find the word in regular text, it should work.

----- Original Message -----
From: "Daniel McGee" <venables134@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 3:13 PM
Subject: Re: copy and paste from firefox


Hi Jim, I don't think your on your own because I have notice with IE that Jaws 12 which is what I'm using doesn't always copy and paste it into edit boxes. So what I mean is that because I often can't spell a word I try my best to type it into google and when I find it on a link if I copy and then go back to the search box and paste it jaws won't paste what I have previously copyed to the clip board.

On top of that I can't reproduce it. It sometimes work and other times fails completely.

Jim what are your experiences?

Thanks

Daniel

--------------------------------------------------
From: "Dave Scrimenti" <dscrimenti@...>
Sent: Monday, August 01, 2011 6:39 PM
To: "The Jaws for Windows support list." <jfw@...>
Subject: Re: copy and paste from firefox

I never have any problem with it. What's happening when you do it?
----- Original Message -----
From: "Jim L" <jimscave@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, August 01, 2011 4:23 AM
Subject: copy and paste from firefox


Heya folks,

Am running Jaws 11 and firefox 3.16 and the copy and paste text from any
webpage is always incorrect and drives me nuts, is there a work around or
something I can do to get Jaws to paste the correct text?

cheers,

Jim

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Save itunes

Nickus de Vos <bigboy529@...>
 

Hi for all of you using itunes. Apple has announced that itunes 11 would be a total rebuild and this would meen who knows what for jaws accessibility. We are currently at version 10.4 which is still fully accessible so i would suggest you save a copy of the installation files.

Re: copy and paste from firefox

Daniel McGee <venables134@...>
 

Hi Jim, I don't think your on your own because I have notice with IE that Jaws 12 which is what I'm using doesn't always copy and paste it into edit boxes. So what I mean is that because I often can't spell a word I try my best to type it into google and when I find it on a link if I copy and then go back to the search box and paste it jaws won't paste what I have previously copyed to the clip board.

On top of that I can't reproduce it. It sometimes work and other times fails completely.

Jim what are your experiences?

Thanks

Daniel

--------------------------------------------------
From: "Dave Scrimenti" <dscrimenti@...>
Sent: Monday, August 01, 2011 6:39 PM
To: "The Jaws for Windows support list." <jfw@...>
Subject: Re: copy and paste from firefox

I never have any problem with it. What's happening when you do it?
----- Original Message -----
From: "Jim L" <jimscave@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, August 01, 2011 4:23 AM
Subject: copy and paste from firefox


Heya folks,

Am running Jaws 11 and firefox 3.16 and the copy and paste text from any
webpage is always incorrect and drives me nuts, is there a work around or
something I can do to get Jaws to paste the correct text?

cheers,

Jim

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Re: Dvd player

Holger Fiallo <holgerfiallo@...>
 

I use 1.1.10:. I think there is a new one.

-----Original Message-----
From: Dave Scrimenti
Sent: Monday, August 01, 2011 12:38 PM
To: The Jaws for Windows support list.
Subject: Re: Dvd player

which version Are you using? I was told that newer versions aren't
accessible like the older ones were.
----- Original Message -----
From: "Holger Fiallo" <holgerfiallo@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:25 AM
Subject: Re: Dvd player


I use VLC player. It works OK for me.

-----Original Message-----
From: Nickus de Vos
Sent: Monday, August 01, 2011 7:09 AM
To: Jaws
Subject: Dvd player

Hi i'm looking for a accessible dvd player which would enable me to access the dvd menus. I'm currently using power dvd it has keyboard shortcuts but no way to navigate the dvd menus.


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Kind Regard

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Kind Regard

Re: Windows 7 32 bit or 64 bit

Dave Durber
 

Ted:

No version of JAWS will work with Windows XP 64 BIT.

HTH

Sincerely:

Dave Durber

----- Original Message -----
From: "Lisle, Ted" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:04 AM
Subject: RE: Windows 7 32 bit or 64 bit


Early reports from supposedly reliable sources stated that 64-bit OS's
could not run 32-bit programs. That's the main reason I stuck with
32-bit when going to XP. Only later did I learned the error.
-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit Richard,
I don't know of any 32-bit programs that won't run on a 64-bit system, although I suppose there may be some. But, that is what the
Programs\x86 folder is for, that's where the 32-bit programs that run in Win 7 or
Vista 64-bit editions live.
Jaws is available in either 32 or 64-bit editions. If you have the Jaws
installation DVD, it will recognize which version you need for your
system; if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.
Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit

32 vs. 64 bit has to do with the way the computer physically addresses
the
data; literally 32 or 64 pieces of information at a time (specifically
that many ones or zeros at a time-- that's what a "bit" is, a one or a
zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French" <raincrow@...>
wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Re: copy and paste from firefox

Dave Scrimenti <dscrimenti@...>
 

I never have any problem with it. What's happening when you do it?

----- Original Message -----
From: "Jim L" <jimscave@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, August 01, 2011 4:23 AM
Subject: copy and paste from firefox


Heya folks,

Am running Jaws 11 and firefox 3.16 and the copy and paste text from any
webpage is always incorrect and drives me nuts, is there a work around or
something I can do to get Jaws to paste the correct text?

cheers,

Jim

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Re: Dvd player

Dave Scrimenti <dscrimenti@...>
 

which version Are you using? I was told that newer versions aren't accessible like the older ones were.

----- Original Message -----
From: "Holger Fiallo" <holgerfiallo@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, August 01, 2011 9:25 AM
Subject: Re: Dvd player


I use VLC player. It works OK for me.

-----Original Message-----
From: Nickus de Vos
Sent: Monday, August 01, 2011 7:09 AM
To: Jaws
Subject: Dvd player

Hi i'm looking for a accessible dvd player which would enable me to access the dvd menus. I'm currently using power dvd it has keyboard shortcuts but no way to navigate the dvd menus.


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Holger Fiallo
Kind Regard

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Re: Windows 7 32 bit or 64 bit

Richard Holloway
 

It is all a Mess. PC or Mac, I try and get the newest, most powerful setup I can get and then I hang onto it forever, changing only what I must to minimize future disasters.

This laptop I'm on was a killer-fast Macbook when it was new; fastest Intel MacBook available. Now it is a bit on the slow side, but it has lasted me for 4 years. I could have gone cheaper and replaced it sooner but I find it is worth the extra cost to buy deluxe and basically "drive it 'till the wheels fall off."

Problem was my plan backfired in this case (the JAWS setup). When I got the first machine, having asked ahead, I intentionally got the industrial version of a 64-bit machine while the old 32-bit systems were deeply discounted and clearing out. By the time, I returned two machines, all the "deals" had escaped and I had to custom order a machine at full price.

Oh well...

RIchard

On Aug 1, 2011, at 1:00 PM, Lisle, Ted wrote:

Interestingly, my choice of a 64-bit machine and a 32-bit OS had no side
effects at all. XP Media Center ran flawlessly, as did everything from
JAWS 7-10, and upgrading to Office 2007 proved to be a good move. Only
with 11 did problems occur. If you've been around a while, you heard
the tragic story of JAWS 11-12 and Access, so we won't go there anymore.
Suffice it to say 10 was the last XP-friendly edition, so that's where
I'm staying for now.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Richard Holloway
Sent: Monday, August 01, 2011 12:39 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

2006 sounds about like the right timeframe. I may have mentioned the
wrong NFB convention, it could have been Atlanta. It was going back-and
forth between Atlanta and Dallas back then.

It was a real nightmare for those of us to which it happened, and the
people at Freedom were disappointingly unconcerned about solving the
problem on their end. I do not exaggerate when I tell you they said "we
have no plans to support 64-bit hardware", and they made it clear they
meant with JAWS 9 or any future releases. Obviously, they got past their
hesitation, but it would have been quite a wait to get a 64-bit version
of JAWS back then; a year or more, I suppose.

It isn't like this hasn't happened before with similar migrations from
8-bit to 16-bit to 32-bit, and with all of the other major changes like
drive access limitations, RAM limits, etc., but maybe that was the first
time it happened with a Freedom Product? Vista had just come out and
there were like 6 different versions of that as well, so there was much
confusion in the marketplace. Actually, I think Vista came out in
January of 2007, so I expect this was Summer 2007.

We had already ordered a PAC Mate so there would be seamless use of JAWS
on both platforms and so we could use the braille display from the PAC
Mate on the computer, etc., so we were feeling awfully committed to this
financially and then all of the mis-info began to catch up with us. Had
we just spent that many thousands of dollars for a solution that was
effectively "broken" before it even arrived at our home?

All I know was I was a sighted and rather braille-needs-clueless parent
of a blind child, just coming of age to start having computer needs and
it turned into a really expensive and time-consuming fiasco. I've dealt
with computers professionally for over 20 years now, but in this
situation I was entirely at their mercy-- basically the only game on
town (or the only real "player"), especially based on what was available
and the information we had back then.

My level of concern is probably less warranted with today's technology
situation, but it is hard not to advise others to be really careful
about assuming it is a simple as tossing something into a special folder
and the problem will solve itself.

Richard Holloway, Vice President
Georgia Organization of Parents of Blind Children
www.gopbc.org




On Aug 1, 2011, at 12:03 PM, Lisle, Ted wrote:

I guess it all worked out. I'd have been royally hacked if I'd bought
a
64-bit OS, only to find I couldn't use JAWS, which would have been the
case back in 2006.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of James Homuth
Sent: Monday, August 01, 2011 9:09 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Windows 7 32 bit or 64 bit

It used to be the case that 64-bit systems couldn't support very
easily
32-bit programs, and the other way around. Mostly that was due to the
fact
those programs weren't written with the possibility of 64-bit systems
in
mind. Most of those issues have been worked out where they can be,
with
some
exceptions already noted on this list.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...]
On Behalf Of Lisle, Ted
Sent: August-01-11 9:05 AM
To: The Jaws for Windows support list.
Subject: RE: Windows 7 32 bit or 64 bit

Early reports from supposedly reliable sources stated that 64-bit OS's
could
not run 32-bit programs. That's the main reason I stuck with 32-bit
when
going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the
Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically
addresses
the
data; literally 32 or 64 pieces of information at a time
(specifically

that many ones or zeros at a time-- that's what a "bit" is, a one or
a

zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me
they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French"
<raincrow@...>

wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Jfw@...
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Jfw@...
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Jfw@...
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Jfw@...
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Jfw@...
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Re: Windows 7 32 bit or 64 bit

Lisle, Ted (CHFS DMS)
 

Interestingly, my choice of a 64-bit machine and a 32-bit OS had no side
effects at all. XP Media Center ran flawlessly, as did everything from
JAWS 7-10, and upgrading to Office 2007 proved to be a good move. Only
with 11 did problems occur. If you've been around a while, you heard
the tragic story of JAWS 11-12 and Access, so we won't go there anymore.
Suffice it to say 10 was the last XP-friendly edition, so that's where
I'm staying for now.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Richard Holloway
Sent: Monday, August 01, 2011 12:39 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

2006 sounds about like the right timeframe. I may have mentioned the
wrong NFB convention, it could have been Atlanta. It was going back-and
forth between Atlanta and Dallas back then.

It was a real nightmare for those of us to which it happened, and the
people at Freedom were disappointingly unconcerned about solving the
problem on their end. I do not exaggerate when I tell you they said "we
have no plans to support 64-bit hardware", and they made it clear they
meant with JAWS 9 or any future releases. Obviously, they got past their
hesitation, but it would have been quite a wait to get a 64-bit version
of JAWS back then; a year or more, I suppose.

It isn't like this hasn't happened before with similar migrations from
8-bit to 16-bit to 32-bit, and with all of the other major changes like
drive access limitations, RAM limits, etc., but maybe that was the first
time it happened with a Freedom Product? Vista had just come out and
there were like 6 different versions of that as well, so there was much
confusion in the marketplace. Actually, I think Vista came out in
January of 2007, so I expect this was Summer 2007.

We had already ordered a PAC Mate so there would be seamless use of JAWS
on both platforms and so we could use the braille display from the PAC
Mate on the computer, etc., so we were feeling awfully committed to this
financially and then all of the mis-info began to catch up with us. Had
we just spent that many thousands of dollars for a solution that was
effectively "broken" before it even arrived at our home?

All I know was I was a sighted and rather braille-needs-clueless parent
of a blind child, just coming of age to start having computer needs and
it turned into a really expensive and time-consuming fiasco. I've dealt
with computers professionally for over 20 years now, but in this
situation I was entirely at their mercy-- basically the only game on
town (or the only real "player"), especially based on what was available
and the information we had back then.

My level of concern is probably less warranted with today's technology
situation, but it is hard not to advise others to be really careful
about assuming it is a simple as tossing something into a special folder
and the problem will solve itself.

Richard Holloway, Vice President
Georgia Organization of Parents of Blind Children
www.gopbc.org




On Aug 1, 2011, at 12:03 PM, Lisle, Ted wrote:

I guess it all worked out. I'd have been royally hacked if I'd bought
a
64-bit OS, only to find I couldn't use JAWS, which would have been the
case back in 2006.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of James Homuth
Sent: Monday, August 01, 2011 9:09 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Windows 7 32 bit or 64 bit

It used to be the case that 64-bit systems couldn't support very
easily
32-bit programs, and the other way around. Mostly that was due to the
fact
those programs weren't written with the possibility of 64-bit systems
in
mind. Most of those issues have been worked out where they can be,
with
some
exceptions already noted on this list.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...]
On Behalf Of Lisle, Ted
Sent: August-01-11 9:05 AM
To: The Jaws for Windows support list.
Subject: RE: Windows 7 32 bit or 64 bit

Early reports from supposedly reliable sources stated that 64-bit OS's
could
not run 32-bit programs. That's the main reason I stuck with 32-bit
when
going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the
Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically
addresses
the
data; literally 32 or 64 pieces of information at a time
(specifically

that many ones or zeros at a time-- that's what a "bit" is, a one or
a

zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me
they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French"
<raincrow@...>

wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Re: Windows 7 32 bit or 64 bit

Richard Holloway
 

2006 sounds about like the right timeframe. I may have mentioned the wrong NFB convention, it could have been Atlanta. It was going back-and forth between Atlanta and Dallas back then.

It was a real nightmare for those of us to which it happened, and the people at Freedom were disappointingly unconcerned about solving the problem on their end. I do not exaggerate when I tell you they said "we have no plans to support 64-bit hardware", and they made it clear they meant with JAWS 9 or any future releases. Obviously, they got past their hesitation, but it would have been quite a wait to get a 64-bit version of JAWS back then; a year or more, I suppose.

It isn't like this hasn't happened before with similar migrations from 8-bit to 16-bit to 32-bit, and with all of the other major changes like drive access limitations, RAM limits, etc., but maybe that was the first time it happened with a Freedom Product? Vista had just come out and there were like 6 different versions of that as well, so there was much confusion in the marketplace. Actually, I think Vista came out in January of 2007, so I expect this was Summer 2007.

We had already ordered a PAC Mate so there would be seamless use of JAWS on both platforms and so we could use the braille display from the PAC Mate on the computer, etc., so we were feeling awfully committed to this financially and then all of the mis-info began to catch up with us. Had we just spent that many thousands of dollars for a solution that was effectively "broken" before it even arrived at our home?

All I know was I was a sighted and rather braille-needs-clueless parent of a blind child, just coming of age to start having computer needs and it turned into a really expensive and time-consuming fiasco. I've dealt with computers professionally for over 20 years now, but in this situation I was entirely at their mercy-- basically the only game on town (or the only real "player"), especially based on what was available and the information we had back then.

My level of concern is probably less warranted with today's technology situation, but it is hard not to advise others to be really careful about assuming it is a simple as tossing something into a special folder and the problem will solve itself.

Richard Holloway, Vice President
Georgia Organization of Parents of Blind Children
www.gopbc.org

On Aug 1, 2011, at 12:03 PM, Lisle, Ted wrote:

I guess it all worked out. I'd have been royally hacked if I'd bought a
64-bit OS, only to find I couldn't use JAWS, which would have been the
case back in 2006.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of James Homuth
Sent: Monday, August 01, 2011 9:09 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Windows 7 32 bit or 64 bit

It used to be the case that 64-bit systems couldn't support very easily
32-bit programs, and the other way around. Mostly that was due to the
fact
those programs weren't written with the possibility of 64-bit systems in
mind. Most of those issues have been worked out where they can be, with
some
exceptions already noted on this list.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...]
On Behalf Of Lisle, Ted
Sent: August-01-11 9:05 AM
To: The Jaws for Windows support list.
Subject: RE: Windows 7 32 bit or 64 bit

Early reports from supposedly reliable sources stated that 64-bit OS's
could
not run 32-bit programs. That's the main reason I stuck with 32-bit
when
going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically addresses
the
data; literally 32 or 64 pieces of information at a time (specifically
that many ones or zeros at a time-- that's what a "bit" is, a one or a
zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French" <raincrow@...>
wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
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Jfw@...
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Jfw@...
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Re: Dvd player

Lisle, Ted (CHFS DMS)
 

WinDVD has a right click menu which is accessible. It's not free, but,
like PowerDVD, has been a popular OEM for several years. I haven't seen
it, but am sure their current version supports the latest high-def
format.
It's customizable, with a nice feature set, but don't be surprised if it
hides much of its control panel under Media Center. I looked for some
of those features for a year.

Don't overlook RealPlayer. It handles some tough titles about as
elegantly as one could wish--even MASH. It took me years to master that
one, and the computer was a great help. Also, when attempting to watch
"The Searchers: a while back, WinDVD stalled, but RealPlayer didn't even
blink.

Ted

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Chris Smart
Sent: Monday, August 01, 2011 10:28 AM
To: The Jaws for Windows support list.
Subject: Re: Dvd player

At 10:05 AM 8/1/2011, you wrote:

Is it free and can you access dvd menus with jaws?
As far as I know, the menus on DVD's differ from disc to disc -
they aren't standardized.

I'm not sure any tool is going to enable your screen reader to read
the onscreen menu the sighted see.

But, various players will allow you to access the content. It's not
as elegant but it works.

Or, alternatively, get a copy of DVD Audio Extractor and rip the
audio from your discs to mp3 or some other audio format for
listening. This at least saves hard drive space.

Chris


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Re: Windows 7 32 bit or 64 bit

Lisle, Ted (CHFS DMS)
 

I guess it all worked out. I'd have been royally hacked if I'd bought a
64-bit OS, only to find I couldn't use JAWS, which would have been the
case back in 2006.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of James Homuth
Sent: Monday, August 01, 2011 9:09 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Windows 7 32 bit or 64 bit

It used to be the case that 64-bit systems couldn't support very easily
32-bit programs, and the other way around. Mostly that was due to the
fact
those programs weren't written with the possibility of 64-bit systems in
mind. Most of those issues have been worked out where they can be, with
some
exceptions already noted on this list.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...]
On Behalf Of Lisle, Ted
Sent: August-01-11 9:05 AM
To: The Jaws for Windows support list.
Subject: RE: Windows 7 32 bit or 64 bit

Early reports from supposedly reliable sources stated that 64-bit OS's
could
not run 32-bit programs. That's the main reason I stuck with 32-bit
when
going to XP. Only later did I learned the error.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Steve
Sent: Saturday, July 30, 2011 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the
Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or
Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the Jaws

installation DVD, it will recognize which version you need for your
system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message -----
From: "Richard Holloway" <rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically addresses
the
data; literally 32 or 64 pieces of information at a time (specifically
that many ones or zeros at a time-- that's what a "bit" is, a one or a
zero in binary computing. Multiple bits comprise a byte. Enough bytes
make
a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications
vary. You can run some 32 bit applications on some 64 bit machines
which I
assume requires some sort of emulation mode by the OS which may be
transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me they
had
no intention of supporting 64 bit machines in the future. Once most
new
machines started going 32 bit, they changed their tune a bit. (Pun
intended.)

I assume current JAWS has a dual installer that works on both? I know
both
are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French" <raincrow@...>
wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between
Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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Re: Windows 7 32 bit or 64 bit

Richard Holloway
 

I appreciate your response, but you're mistaken and I don't want to leave this hanging in case it impacts others decisions. If you check the Freedom site and search for "Jaws 9", you'll find many references to all of the (then) "new" features designed to work specifically with Vista. At a glance, I counted about 14 references to Vista on the following JAWS 9 page from the Freedom web site:

http://www.freedomscientific.com/downloads/jaws/JAWS9-whats-new.asp

Among the above JAWS 9 info., it states:

• In Windows Vista, ActiveSync has been replaced by the new Windows Mobile Device Center.
• JAWS 9 is the first screen reader to offer full accessibility with Windows Mobile Device Center found in Windows Vista.
• Both Windows XP users and Windows Vista users will enjoy this improvement in speed and accuracy without missing out on the most powerful screen reading solution in both speech and braille.
• JAWS can be authorized when performing ILM Authorization on a system with Windows Vista® Server.
• Windows Explorer no longer shuts down while in use, and now operates correctly when running JAWS and MAGic together in Windows Vista.
• Windows Vista users will see noticeable improvements in the responsiveness of JAWS when using Eloquence speech synthesizer.

There is more, but I think my point is clear. I cannot locate their specifications for JAWS 9 any longer, but one could probably safely infer from all of the Vista-specific features, this was officially supported, and as a registered user of JAWS 9 on a Vista computer who got a LOT of initial support from Freedom with this configuration a few years back, I can personally assure everyone here that it was supported at the time. Perhaps you were referring to currently supported or recommended configurations? Obviously, JAWS 9 is rather old at this point, but some people don't buy all the upgrades or maintain SMA's and there are plenty of JAWS 9 users still around.

In our case, we ran JAWS 9 under Vista (32 bit) without incident for ages. It will launch and run just fine on that machine still though we typically run JAWS 11. You are correct that there was no 64-bit version of JAWS 9. That was actually my entire point. With JAWS 10 or later, I expect you can do a free "cross-grade" install (for lack of a better term) and move your license from a 32-bit install to a 64-bit one. My personal frustration was that I had to downgrade this computer to 32-bit because, at the time, Freedom was running far behind the curve and there was no 64-bit support as this was PRE-JAWS 10. (Downgrade, as in return a powerful new machine and buy a lesser one, when they had pretty much stopped making 32-bit desktop machines at places like HP.)

Sounds like my experience was not typical. So much the better for many of those here, but this is a glaring example of 32-bit software that won't work on a 64-bit machine, so it should not be assumed that you can upgrade your hardware and OS and drop your old programs in the special folder and it all will run just fine. If you own a JAWS 9 (only) license and you go 64-bit, based on the info I have available, you're going to be buying a JAWS upgrade, and if you have new 64-bit hardware and your old 32-bit machine is gone for whatever reason (maybe it broke, or you paid someone to upgrade it with a new logic board, etc.), you're going to be dead-in-the water, perhaps for a long while as far as JAWS, as you get the right software bought, installed, and running. Once you fix any JAWS issues, you may be turning to embosser/printer driver problems, or anti-virus / anti-malware solutions.

I spent hours with Freedom Scientific on the phone when 64-bit machines came out so this is real world experience, not the theoretical. Backing up a bit, I had numerous face-to-face conversations with Freedom's specialists at the NFB National convention several years ago in Dallas (when 9 was the current release). I told them I was buying a new machine specifically to use for my young daughter with no light perception (so I was't looking for any low-vision needs) and told them we planned to use this machine with JAWS operating on it all the time. We have many computers here (most are Macs and none could be committed to my daughter's needs), so this one new machine was for her exclusive use and needed to work as near to flawlessly with a screen reader and other related equipment needs and possible (braille display and such). I asked them what specifications would be best as far as hardware and OS. The told me that **ANY** current PC and any current PC OS, including Vista (then fairly new as well) was fully supported. How they were so clueless about 64-bit machines when that was nearly all that could be bound on the shelves of Best Buy and Circuit City by this point escapes me entirely.

So we got our new 64-bit Delux-O PC but after numerous attempts to get JAWS 9 to load and work properly and many hours on the phone, they decided there was no way to make this work on a 64-bit machine. At the time, Freedom told me they had "NO PLANS" to support the new 64-bit machines in the future, as if it was some odd-ball thing that would come and go like Michael Jackson's one glitter glove trend. (Please excuse the obscure reference.)

Ultimately the machine was returned and a new 32-bit PC was bought with a corresponding new copy of Vista. It had to be special-ordered from Hewlett-Packard, because they no longer had any 32-bit machines configured as we wanted it available, and there was a chain-reaction of returns of other hardware and software that took many trips, hours, and managers approvals. Avoiding the 15% restocking fee of several thousands of dollars of equipment and software was a battle beyond belief, all this because I relied on what the people at Freedom told me up front. We actually ended up with an additional 64 bit machine along the way because even the people at Circuit City were confused as to which machines had which kinds of processors. (I was sold a second machine as a 32-bit unit, only to learn it was 64-as well so there was yet another returned machine.)

I don't mean to make a huge issue out of this, but it is concerning when a statement like the following is made:

I think it should be pointed out that JAWS 9
doesn't even run on the 32-bit Vista, as it's not supported, therefore is
rather a non-issue.
I have no idea if they support that per se now (do they support several versions back if you have an active SMA now?), but they did when it was current and their site reflects that in at least 14 locations that I quickly found on the one page above. I suspect there are many more as well.

All of this, however, is incidental to my intended point, which is that running 32-bit software on 64-bit machines CAN cause MAJOR problems. I know from experience and I'm trying to make others aware that assuming their 32-bit products will work, can cause a serious situation. If they choose to take informed gambles, so be it. Maybe they'll have great luck. Maybe they are JAWS 9 users and they'll trash their Vista install. Maybe they'll find everything works except they cannot emboss any output, and they're okay with that. Maybe they'll buy a 64-bit machine and unwittingly load older 32-bit virus protection which fails to work properly and they have serious virus issues, or maybe trying to load the anti-virus software corrupts a bunch of data. My intention is to err on the side of caution. Unless / until you have 100% confirmation that a configuration that a system will work as intended, how will you know if you're risking thousands of dollars that will get you a crippled system, and even with exhaustive research up front (as in our case) we wasted scores of hours with technical issues went to war with Circuit City to return unusable hardware, went to considerable expense with various incidental costs along the way.

Sorry for the exhaustive post, but maybe it will save someone some valuable time or some money. I sure do wish I had known back then what I know now about this particular matter.

Great forum, and I appreciate the efforts of all involved who post here.

Best regards.

Richard




On Aug 1, 2011, at 9:01 AM, James Homuth wrote:

Richard,

The problem in this case was not to do with Windows Vista or 7, but rather
that you were running JAWS 9, which didn't support Windows Vista, either 32
or 64-bit. There was no 64-bit version of JAWS 9 to my knowledge, and as was
established earlier in this thread, due to how closely the software
interacts with the OS, such a thing running on a 64-bit system would be no
less than a bad idea. Still, I think it should be pointed out that JAWS 9
doesn't even run on the 32-bit Vista, as it's not supported, therefore is
rather a non-issue.

-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...]
On Behalf Of Richard Holloway
Sent: July-31-11 12:23 AM
To: The Jaws for Windows support list.
Subject: Re: Windows 7 32 bit or 64 bit

Well, JAWS 9 comes to mind (which absolutely destroyed the OS on our Vista
PC when we bought a 64-bit machine), at least under Vista, as well as most
(if not all) virus protection software.

It can be really hit, or miss... (buyer beware).

-RH

On Jul 30, 2011, at 6:00 PM, Steve wrote:

Richard,

I don't know of any 32-bit programs that won't run on a 64-bit system,
although I suppose there may be some. But, that is what the Programs\x86
folder is for, that's where the 32-bit programs that run in Win 7 or Vista
64-bit editions live.

Jaws is available in either 32 or 64-bit editions. If you have the Jaws
installation DVD, it will recognize which version you need for your system;
if not, just go to the FS site and download the correct version.
Take my advice, I don't use it anyway.

Steve
Lansing, MI
----- Original Message ----- From: "Richard Holloway"
<rholloway@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Saturday, July 30, 2011 5:32 PM
Subject: Re: Windows 7 32 bit or 64 bit


32 vs. 64 bit has to do with the way the computer physically
addresses the data; literally 32 or 64 pieces of information at a
time (specifically that many ones or zeros at a time-- that's what a
"bit" is, a one or a zero in binary computing. Multiple bits comprise
a byte. Enough bytes make a "k", then megs, gigs, etc.)

You must run the correct bit OS on the appropriate processor.
Applications vary. You can run some 32 bit applications on some 64 bit
machines which I assume requires some sort of emulation mode by the OS which
may be transparent to the user. 64 bit applications won't work for 32 bit.

JAWS 9 was 32 bit only. At the time that was out, Freedom told me
they had no intention of supporting 64 bit machines in the future.
Once most new machines started going 32 bit, they changed their tune
a bit. (Pun intended.)

I assume current JAWS has a dual installer that works on both? I know
both are currently supported one way or another.

Sent from my iPad
On Jul 30, 2011, at 5:00 PM, "Crystal French"
<raincrow@...> wrote:32

Hi,
I have Jaws 12, but have reverted to Jaws 11 as 12 was crashing too
often.

I'm afraid I need to think seriously about a new computer.

I'm still with XP Home.

Can someone tell me what would be the major difference between Windows 7
32 bit or 64 bit?

Thanks.
Crystal



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