Date   

Re: questions about the home annual license

 

It is not, the entire purpose of the subscription-based licence is that you always have access to the latest version of Jaws, if you then choose to mostly use a version which is a year or two old that is your choice. A subscription typically is a subscription, after all, you don't get a Netflix or Apple Music subscription which is cheaper because maybe you only watch 1 movie a month or only listen to music once a week or because you want to listen only to country and not all th eothermusic which is available.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

Web site:
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: questions about the home annual license

Richard Turner
 

Sieghard,
I believe things got confused with the side chatter about the home annual license.
She has the SMA on her computer.
She bought a used El Braille and that was on the home annual license.

She thought she couldn't activate the El Braille on her SMA, but when she calls FS, she will find she can.

HTH,

Richard
Software means never having to say you're finished

Web site: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, June 20, 2021 5:46 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

Vicky is talking about the annual licence which means the subscription-based licencing. As far as I know you can activate up to 3 computers with one Jaws subscription and only if you want to use it on more than 3 computers would you have to deactivate it from one in order to activate it on another.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Saturday, June 19, 2021 8:17 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I believe FS has no problem with you having your SMA Jaws on two devices. I know you can have it on your home and work computers, no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

Web site: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&;data=04%7C01%7C%7Cb4c4dd0a511b4386c7e208d933e95392%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637597899481037848%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=YQfZaHFMZOSuW2KUe43eX0nUdgpLsG8Injt5%2Be1m3pw%3D&amp;reserved=0



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and then going to the place to update ones profile, for some reason, updating the email address doesn't seem to be available. There's a checkbox to have a reminder sent when it's time to renew the license, but that won't help a lot if the person has changed their email address. So am I missing something here, or is it just not possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone, and I wanted to have that JAWS license separate from my SMA license for my main computer, so I could use them both at the same time if I wanted. That's why my questions now about the home annual license, as I just activated it for the ElBraille. Never mind, grin, that I've had this license for some time now, getting it a discount around convention time last year, and so only have a little over a couple of months on it left. Anyway, best I can tell, one is able to log in to the portal and deactivate and active license, or perhaps I should say an active use of that license. Thus, just out of curiosity, if I were to log into the portal and deactivate the ElBraille from another computer or phone, would the ElBraille automatically go into demo mode on boot up if not connected to the internet, or would the full license still work until I connected to the internet? Also, if I were to deactivate the license on the ElBraille, I'm assuming I could reactivate it again if still during the term of the license?

My activation questions are more of a curiosity thing, especially since being used to notetakers and not using a braille display to work the computer, it took me forever to figure out how to write the at sign on the ElBraille so I could get logged into the portal to activate the thing, so I plan to leave it activated. It's going to be quite a learning curve going from the U2 Mini and occasional use of the Polaris to the ElBraille, but I'm looking forward to it.


Re: questions about the home annual license

 

I don't think that is correct, just as with a regular Jaws licence you should be able to use it on 3 computers at the same time, it would make no sense if you had say a laptop and a desktop that youwould have to first deactivate yoru Jaws licence from one every time you want to use the other.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves, technically unless I'm misunderstanding things, the license agreement says you can have the license activated on up to three computers, but you are limited to using it on one computer at a time, thus my wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two devices. I know you can have it on your home and work computers, no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and then going to the place to update ones profile, for some reason, updating the email address doesn't seem to be available. There's a checkbox to have a reminder sent when it's time to renew the license, but that won't help a lot if the person has changed their email address. So am I missing something here, or is it just not possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone, and I wanted to have that JAWS license separate from my SMA license for my main computer, so I could use them both at the same time if I wanted. That's why my questions now about the home annual license, as I just activated it for the ElBraille. Never mind, grin, that I've had this license for some time now, getting it a discount around convention time last year, and so only have a little over a couple of months on it left. Anyway, best I can tell, one is able to log in to the portal and deactivate and active license, or perhaps I should say an active use of that license. Thus, just out of curiosity, if I were to log into the portal and deactivate the ElBraille from another computer or phone, would the ElBraille automatically go into demo mode on boot up if not connected to the internet, or would the full license still work until I connected to the internet? Also, if I were to deactivate the license on the ElBraille, I'm assuming I could reactivate it again if still during the term of the license?

My activation questions are more of a curiosity thing, especially since being used to notetakers and not using a braille display to work the computer, it took me forever to figure out how to write the at sign on the ElBraille so I could get logged into the portal to activate the thing, so I plan to leave it activated. It's going to be quite a learning curve going from the U2 Mini and occasional use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: questions about the home annual license

 

Vicky is talking about the annual licence which means the subscription-based licencing. As far as I know you can activate up to 3 computers with one Jaws subscription and only if you want to use it on more than 3 computers would you have to deactivate it from one in order to activate it on another.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Saturday, June 19, 2021 8:17 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I believe FS has no problem with you having your SMA Jaws on two devices. I know you can have it on your home and work computers, no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and then going to the place to update ones profile, for some reason, updating the email address doesn't seem to be available. There's a checkbox to have a reminder sent when it's time to renew the license, but that won't help a lot if the person has changed their email address. So am I missing something here, or is it just not possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone, and I wanted to have that JAWS license separate from my SMA license for my main computer, so I could use them both at the same time if I wanted. That's why my questions now about the home annual license, as I just activated it for the ElBraille. Never mind, grin, that I've had this license for some time now, getting it a discount around convention time last year, and so only have a little over a couple of months on it left. Anyway, best I can tell, one is able to log in to the portal and deactivate and active license, or perhaps I should say an active use of that license. Thus, just out of curiosity, if I were to log into the portal and deactivate the ElBraille from another computer or phone, would the ElBraille automatically go into demo mode on boot up if not connected to the internet, or would the full license still work until I connected to the internet? Also, if I were to deactivate the license on the ElBraille, I'm assuming I could reactivate it again if still during the term of the license?

My activation questions are more of a curiosity thing, especially since being used to notetakers and not using a braille display to work the computer, it took me forever to figure out how to write the at sign on the ElBraille so I could get logged into the portal to activate the thing, so I plan to leave it activated. It's going to be quite a learning curve going from the U2 Mini and occasional use of the Polaris to the ElBraille, but I'm looking forward to it.


Re: Looking For Someone Who Knows Japanese

John Covici
 

This happened to me -- it was German, I had to reinstall with a new
profile and that fixed it.

On Sat, 19 Jun 2021 19:50:41 -0400,
Glenn / Lenny wrote:

[1 <text/plain; iso-8859-1 (quoted-printable)>]
Hi,
I am pretty sure it is Japanese that my FireFox keeps installing to, and I cannot get it fixed.
Hoping someone here knows Japanese and can tandem in to fix it back to English for me.
Here's what happened:
I installed a clean Windows a couple weeks ago and I downloaded a new version of Mozilla Firefox.
I didn't think I would have to use the ESR version, and after it installed, I could not move around the screen or anything, and I must have moved the language selector that probably comes up on installation.
But after a restart of FF, I got a message that said this version does not work with a screenreader and I needed to install Firefox ESR.
So I downloaded that, then uninstalled FF, and restarted my computer, and then installed the ESR version.
Apparently it keeps something in the computer that remembers a language, and it came up in that language and I keep trying to change it with launching FF with command line switches like -purgecaches and one with a language option, sortof like -eula en and that did not help.
Then I tried uninstalling, deleting anything Mozilla and Firefox from program files (X86) and copy the same folder from my old HD into the same location and reboot, and reinstall, and it still comes up with that incorrect language.
So I'm thinking, if someone here knows Japanese, if that is indeed the language, if that person could tandem and help me out, I would be very grateful.
Here are a few words from my startpage home page, if someone can confirm the language, that might help me find the right person:
Yeny
favicon
Yeny me Google

Yeny ki:


Thanks

Glenn





[2 <text/html; iso-8859-1 (quoted-printable)>]
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How do
you spend it?

John Covici wb2una
covici@ccs.covici.com


Re: Looking For Someone Who Knows Japanese

Glenn / Lenny
 

Never mind on the request, it's fixed now.
Glenn
 

----- Original Message -----
Sent: Saturday, June 19, 2021 6:50 PM
Subject: Looking For Someone Who Knows Japanese

Hi,
I am pretty sure it is Japanese that my FireFox keeps installing to, and I cannot get it fixed.
Hoping someone here knows Japanese and can tandem in to fix it back to English for me.
Here's what happened:
I installed a clean Windows a couple weeks ago and I downloaded a new version of Mozilla Firefox.
I didn't think I would have to use the ESR version, and after it installed, I could not move around the screen or anything, and I must have moved the language selector that probably comes up on installation.
But after a restart of FF, I got a message that said this version does not work with a screenreader and I needed to install Firefox ESR.
So I downloaded that, then uninstalled FF, and restarted my computer, and then installed the ESR version.
Apparently it keeps something in the computer that remembers a language, and it came up in that language and I keep trying to change it with launching FF with command line switches like -purgecaches and one with a language option, sortof like -eula en and that did not help.
Then I tried uninstalling, deleting anything Mozilla and Firefox from program files (X86) and copy the same folder from my old HD into the same location and reboot, and reinstall, and it still comes up with that incorrect language.
So I'm thinking, if someone here knows Japanese, if that is indeed the language, if that person could tandem and help me out, I would be very grateful.
Here are a few words from my startpage home page, if someone can confirm the language, that might help me find the right person:
Yeny
favicon
Yeny me Google
 
Yeny ki:
 
Thanks
 
Glenn


Looking For Someone Who Knows Japanese

Glenn / Lenny
 

Hi,
I am pretty sure it is Japanese that my FireFox keeps installing to, and I cannot get it fixed.
Hoping someone here knows Japanese and can tandem in to fix it back to English for me.
Here's what happened:
I installed a clean Windows a couple weeks ago and I downloaded a new version of Mozilla Firefox.
I didn't think I would have to use the ESR version, and after it installed, I could not move around the screen or anything, and I must have moved the language selector that probably comes up on installation.
But after a restart of FF, I got a message that said this version does not work with a screenreader and I needed to install Firefox ESR.
So I downloaded that, then uninstalled FF, and restarted my computer, and then installed the ESR version.
Apparently it keeps something in the computer that remembers a language, and it came up in that language and I keep trying to change it with launching FF with command line switches like -purgecaches and one with a language option, sortof like -eula en and that did not help.
Then I tried uninstalling, deleting anything Mozilla and Firefox from program files (X86) and copy the same folder from my old HD into the same location and reboot, and reinstall, and it still comes up with that incorrect language.
So I'm thinking, if someone here knows Japanese, if that is indeed the language, if that person could tandem and help me out, I would be very grateful.
Here are a few words from my startpage home page, if someone can confirm the language, that might help me find the right person:
Yeny
favicon
Yeny me Google
 
Yeny ki:
 
Thanks
 
Glenn


Re: questions about the home annual license

Chris Chaffin
 

Unfortunately, that is not how a subscription service works. You are not purchasing a particular version. You are paying for the ability to access the full version of the software no matter the version. That is why if you do not renew your subscription, the software will only work in demo mode no matter the version. With a subscription, you actually never own the software.

Whether you choose to stay with an older version, or upgrade to the latest version is something you are choosing to do yourself, and does not have any effect on the subscription cost, remember, you are paying for the ability to access the full version of the software no matter the version.

Many software companies use the subscription model now, including Microsoft, Adobe, plus many more. Whether we like it or not, it is the choice we have at the moment if we want to use the software.

Chris

On Jun 19, 2021, at 5:09 PM, Glenn / Lenny <glenn@ervin.email> wrote:

No,
If someone buys 2019 in 2019,
In 2020, they should be able to renew 2019 in 2020 for less than 90 dollars which would otherwise get them 2020.

----- Original Message ----- From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:35 PM
Subject: Re: questions about the home annual license


I think you may be missing something. As I understand it, if it is 2020, you cannot buy 2019; only 2020. So, you actually cannot buy an older version with this new home annual license arrangement.
So, you are always faced with buying the latest and perhaps greatest, perhaps not, version.

Which is why, in my case, I already had the SMA; so I've stuck with the SMA because, so far, I it is less than the Home Annual license and I can keep last year's version on my machine to switch back to if the new version is causing issues.



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

The home annual one of course.
If a year goes by, and there is a newer version out, it should cost less to renew an older version.
And that cost should go down for the old version each year, like for
example:
purchase 2019 in 2019
$90
In my opinion, 2019 should be less in 2020 to renew after 2020 has been put out.
So folks should pay more for the latest and greatest.
I'm sure that FS probably wouldn't do this because they want to get all they can for Jaws, which is to be expected of any, "for profit company".
Glenn
----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:19 PM
Subject: Re: questions about the home annual license


I'm not sure if you are talking about the Home annual subscription or the SMA license.

The Home annual subscription means that when the year runs out, you either resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay for the years in between that you skipped; though I understand if that adds up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

Web site: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&;data=04%7C01%7C%7Cd32f422a86ec48ac93df08d93360ad5e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637597312582461513%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=23aOGNO63NmDogKPiu01MXA0%2B72Nr8AynZMawLOhh9M%3D&amp;reserved=0



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail
address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if
I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Tony
 

I have an old Windows 7 machine and a newer Windows 10 machine. On both any
browser I run gradually gobbles memory, even when idle. I've seen browsers
grow to over a gig of RAM. By unloading the browsers when not in use my
machines can run for weeks without problems. Jaws seems to lose some
functions after a few days and has to be restarted.

Tony

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Saturday, June 19, 2021 4:34 PM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

I just had this problem, Jaws was almost non responsivbe, particularly in
firefox and restarting firefox did not fix things, so I did a reboot --
sounds like a memory leak somewhere, but how to tell where is a real
problem.

On Sat, 19 Jun 2021 17:00:46 -0400,
Kevin Minor wrote:

[1 <text/plain; us-ascii (quoted-printable)>] Hi.

I don't have this issue on my Asus laptop. My computer is a little over a
year old, has 16 GB of memory, a Realtek sound card, and works great. I do
have to reboot every 2 or 3 days, but with what I do, I understand why.

Maybe others having this issue may have older computers, less RAM, or
something else that's causing the problem. Oh yeah, I'm also using a
Bluetooth speaker for my sound, so that might be something different.

Have a blessed day and don't work too hard.
Kevin and Jilly

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan
Longmore
Sent: Saturday, June 19, 2021 4:54 PM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Hi,
I can't speak to the sluggish part however at rare times I too get the
crackling . A JAWS re start fixes the issue.
No particular reason or pattern for the issue.
These kinds of bugs are nearly impossible to find and fix as they are
intermittent and may have multiple causes.
Dan

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
<main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Sieghard
Weitzel
Sent: Saturday, June 19, 2021 10:26 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

I run into this crackling issue from time to time, but very infrequently.
I would say I use Jaws pretty intensely, I don't always have 10 browser tabs
open, but I do work often for several hours with very few breaks with at
least 3 or 4 tabs open as well as Outlook, Excel a couple of Notepad files
and Adobe sometimes with 2 or 3 PDF files open. At times I even use Edge as
well as Chrome at the same time so instead of opening more tabs in Edge I
may use Chrome and as I said, I come across this very rarely and I have
never noticed anything which would allow me to reproduce it..

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
<main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Darrell
Shandrow Hilliker
Sent: Saturday, June 19, 2021 7:20 AM
To: jfw@groups.io<mailto:jfw@groups.io>
Subject: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Hi Everybody,

Has anyone else noticed that JAWS becomes incredibly sluggish and
crackling audio can be heard after about 2 or 2.5 hours of intensive use?

Try the following:

1. Make sure the June JAWS update is running.
2. Start Chrome or Edge.
3. Open and use 10 or more tabs, switching between them and working
intensively for about 2 hours. Observe that JAWS becomes less and less
responsive over time and it is eventually necessary to restart JAWS.

Does anyone else out here experience this situation?

Thanks,

Darrell







[2 <text/html; us-ascii (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@ccs.covici.com


Re: questions about the home annual license

Richard Turner
 

Well, I won't spend any more time on this but to say it is not a purchase, it is a subscription.
When your subscription runs out, you are done.
You can argue what it should be; but that isn't reality.



Richard
Software means never having to say you're finished

Web site: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 2:09 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

No,
If someone buys 2019 in 2019,
In 2020, they should be able to renew 2019 in 2020 for less than 90 dollars which would otherwise get them 2020.

----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:35 PM
Subject: Re: questions about the home annual license


I think you may be missing something. As I understand it, if it is 2020,
you cannot buy 2019; only 2020. So, you actually cannot buy an older
version with this new home annual license arrangement.
So, you are always faced with buying the latest and perhaps greatest,
perhaps not, version.

Which is why, in my case, I already had the SMA; so I've stuck with the SMA
because, so far, I it is less than the Home Annual license and I can keep
last year's version on my machine to switch back to if the new version is
causing issues.



Richard
Software means never having to say you're finished

Web site: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&;data=04%7C01%7C%7C1023ca68f71d4741e9f308d93366891a%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637597337740101907%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=CCecAe8JOIdXWdW01t2NpzDjpoWGb5fTGOWAMyeslN4%3D&amp;reserved=0



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

The home annual one of course.
If a year goes by, and there is a newer version out, it should cost less to
renew an older version.
And that cost should go down for the old version each year, like for
example:
purchase 2019 in 2019
$90
In my opinion, 2019 should be less in 2020 to renew after 2020 has been put
out.
So folks should pay more for the latest and greatest.
I'm sure that FS probably wouldn't do this because they want to get all they
can for Jaws, which is to be expected of any, "for profit company".
Glenn
----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:19 PM
Subject: Re: questions about the home annual license


I'm not sure if you are talking about the Home annual subscription or the
SMA license.

The Home annual subscription means that when the year runs out, you either
resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a
fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay
for the years in between that you skipped; though I understand if that adds
up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

Web site:
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with
that, is it less expensive to update the license in 2020, even if that
person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there
is a newer version out, and the person wants to just keep using 2019, the
fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail
address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

Web site:
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urner42.com%2F&amp;data=04%7C01%7C%7C851164991bfc4667d0be08d9335c5830
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if
I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: getting rid of greater signs

Adrian Spratt
 

One more step, in case you’ve already been working with search-and-replace. When you tab to the replace field, press the delete key and no other. This ensures nothing replaces the > symbols.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Saturday, June 19, 2021 4:05 PM
To: main@jfw.groups.io
Subject: Re: getting rid of greater signs

 

Hi Judy,

 

Press, Control + H, and in the find field type the, Greater sign, shift + period.

 

Now press, Alt + A, to remove all.  You should get a report of how many were removed / replaced if using Word.

 

 

Stay safe & take care.  Mike.
Just once, I want a username and password prompt to say:  "Close Enough!"
 

----- Original Message -----

From: Judy

Sent: Saturday, June 19, 2021 12:45 PM

Subject: getting rid of greater signs

 

Hi, I have a document I put into a document from an email. It has > all over. How do I find them all and delete them all at once? Thanks in advance. Judy & Libby


Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

John Covici
 

I just had this problem, Jaws was almost non responsivbe, particularly
in firefox and restarting firefox did not fix things, so I did a
reboot -- sounds like a memory leak somewhere, but how to tell where
is a real problem.

On Sat, 19 Jun 2021 17:00:46 -0400,
Kevin Minor wrote:

[1 <text/plain; us-ascii (quoted-printable)>]
Hi.

I don't have this issue on my Asus laptop. My computer is a little over a year old, has 16 GB of memory, a Realtek sound card, and works great. I do have to reboot every 2 or 3 days, but with what I do, I understand why.

Maybe others having this issue may have older computers, less RAM, or something else that's causing the problem. Oh yeah, I'm also using a Bluetooth speaker for my sound, so that might be something different.

Have a blessed day and don't work too hard.
Kevin and Jilly

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Saturday, June 19, 2021 4:54 PM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Hi,
I can't speak to the sluggish part however at rare times I too get the crackling . A JAWS re start fixes the issue.
No particular reason or pattern for the issue.
These kinds of bugs are nearly impossible to find and fix as they are intermittent and may have multiple causes.
Dan

From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Sieghard Weitzel
Sent: Saturday, June 19, 2021 10:26 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

I run into this crackling issue from time to time, but very infrequently. I would say I use Jaws pretty intensely, I don't always have 10 browser tabs open, but I do work often for several hours with very few breaks with at least 3 or 4 tabs open as well as Outlook, Excel a couple of Notepad files and Adobe sometimes with 2 or 3 PDF files open. At times I even use Edge as well as Chrome at the same time so instead of opening more tabs in Edge I may use Chrome and as I said, I come across this very rarely and I have never noticed anything which would allow me to reproduce it..

From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Darrell Shandrow Hilliker
Sent: Saturday, June 19, 2021 7:20 AM
To: jfw@groups.io<mailto:jfw@groups.io>
Subject: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Hi Everybody,

Has anyone else noticed that JAWS becomes incredibly sluggish and crackling audio can be heard after about 2 or 2.5 hours of intensive use?

Try the following:

1. Make sure the June JAWS update is running.
2. Start Chrome or Edge.
3. Open and use 10 or more tabs, switching between them and working intensively for about 2 hours. Observe that JAWS becomes less and less responsive over time and it is eventually necessary to restart JAWS.

Does anyone else out here experience this situation?

Thanks,

Darrell







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Re: questions about the home annual license

Glenn / Lenny
 

No,
If someone buys 2019 in 2019,
In 2020, they should be able to renew 2019 in 2020 for less than 90 dollars which would otherwise get them 2020.

----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:35 PM
Subject: Re: questions about the home annual license


I think you may be missing something. As I understand it, if it is 2020, you cannot buy 2019; only 2020. So, you actually cannot buy an older version with this new home annual license arrangement.
So, you are always faced with buying the latest and perhaps greatest, perhaps not, version.

Which is why, in my case, I already had the SMA; so I've stuck with the SMA because, so far, I it is less than the Home Annual license and I can keep last year's version on my machine to switch back to if the new version is causing issues.



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

The home annual one of course.
If a year goes by, and there is a newer version out, it should cost less to renew an older version.
And that cost should go down for the old version each year, like for
example:
purchase 2019 in 2019
$90
In my opinion, 2019 should be less in 2020 to renew after 2020 has been put out.
So folks should pay more for the latest and greatest.
I'm sure that FS probably wouldn't do this because they want to get all they can for Jaws, which is to be expected of any, "for profit company".
Glenn
----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:19 PM
Subject: Re: questions about the home annual license


I'm not sure if you are talking about the Home annual subscription or the SMA license.

The Home annual subscription means that when the year runs out, you either resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay for the years in between that you skipped; though I understand if that adds up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail
address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if
I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Kevin Minor
 

Hi.

 

I don’t have this issue on my Asus laptop. My computer is a little over a year old, has 16 GB of memory, a Realtek sound card, and works great. I do have to reboot every 2 or 3 days, but with what I do, I understand why.

 

Maybe others having this issue may have older computers, less RAM, or something else that’s causing the problem. Oh yeah, I’m also using a Bluetooth speaker for my sound, so that might be something different.

 

Have a blessed day and don’t work too hard.

Kevin and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Saturday, June 19, 2021 4:54 PM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

Hi,

  I can’t speak to the sluggish part however at rare times I too get the crackling .  A JAWS re start fixes the issue.

No particular reason or pattern for the issue.

These kinds of bugs are nearly impossible to find and fix as they are intermittent and may have multiple causes.

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, June 19, 2021 10:26 AM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

I run into this crackling issue from time to time, but very infrequently. I would say I use Jaws pretty intensely, I don't always have 10 browser tabs open, but I do work often for several hours with very few breaks with at least 3 or 4 tabs open as well as Outlook, Excel a couple of Notepad files and Adobe sometimes with 2 or 3 PDF files open. At times I even use Edge as well as Chrome at the same time so instead of opening more tabs in Edge I may use Chrome and as I said, I come across this very rarely and I have never noticed anything which would allow me to reproduce it..

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Darrell Shandrow Hilliker
Sent: Saturday, June 19, 2021 7:20 AM
To: jfw@groups.io
Subject: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

Hi Everybody,

 

Has anyone else noticed that JAWS becomes incredibly sluggish and crackling audio can be heard after about 2 or 2.5 hours of intensive use?

 

Try the following:

  1. Make sure the June JAWS update is running.
  2. Start Chrome or Edge.
  3. Open and use 10 or more tabs, switching between them and working intensively for about 2 hours. Observe that JAWS becomes less and less responsive over time and it is eventually necessary to restart JAWS.

 

Does anyone else out here experience this situation?

 

Thanks,

 

Darrell

 


Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Dan Longmore
 

Hi,

  I can’t speak to the sluggish part however at rare times I too get the crackling .  A JAWS re start fixes the issue.

No particular reason or pattern for the issue.

These kinds of bugs are nearly impossible to find and fix as they are intermittent and may have multiple causes.

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, June 19, 2021 10:26 AM
To: main@jfw.groups.io
Subject: Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

I run into this crackling issue from time to time, but very infrequently. I would say I use Jaws pretty intensely, I don't always have 10 browser tabs open, but I do work often for several hours with very few breaks with at least 3 or 4 tabs open as well as Outlook, Excel a couple of Notepad files and Adobe sometimes with 2 or 3 PDF files open. At times I even use Edge as well as Chrome at the same time so instead of opening more tabs in Edge I may use Chrome and as I said, I come across this very rarely and I have never noticed anything which would allow me to reproduce it..

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Darrell Shandrow Hilliker
Sent: Saturday, June 19, 2021 7:20 AM
To: jfw@groups.io
Subject: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

Hi Everybody,

 

Has anyone else noticed that JAWS becomes incredibly sluggish and crackling audio can be heard after about 2 or 2.5 hours of intensive use?

 

Try the following:

  1. Make sure the June JAWS update is running.
  2. Start Chrome or Edge.
  3. Open and use 10 or more tabs, switching between them and working intensively for about 2 hours. Observe that JAWS becomes less and less responsive over time and it is eventually necessary to restart JAWS.

 

Does anyone else out here experience this situation?

 

Thanks,

 

Darrell

 


Re: questions about the home annual license

Kevin Minor
 

Hi.

With what you're mentioning about the cost, you're talking about the home license. If you don't renew it, JAWS goes into demo mode when the license expires. It's why I have the SMA. Last year, when I renewed my SMA, I paid $300 for two years of it. It cost more, but I wanted JAWS to still work should I not be able to afford another SMA in 2 years.

Just for your information.

Have a blessed day and don't work too hard.
Kevin and Jilly

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 3:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: questions about the home annual license

Richard Turner
 

I think you may be missing something. As I understand it, if it is 2020, you cannot buy 2019; only 2020. So, you actually cannot buy an older version with this new home annual license arrangement.
So, you are always faced with buying the latest and perhaps greatest, perhaps not, version.

Which is why, in my case, I already had the SMA; so I've stuck with the SMA because, so far, I it is less than the Home Annual license and I can keep last year's version on my machine to switch back to if the new version is causing issues.



Richard
Software means never having to say you're finished

Web site: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

The home annual one of course.
If a year goes by, and there is a newer version out, it should cost less to renew an older version.
And that cost should go down for the old version each year, like for
example:
purchase 2019 in 2019
$90
In my opinion, 2019 should be less in 2020 to renew after 2020 has been put out.
So folks should pay more for the latest and greatest.
I'm sure that FS probably wouldn't do this because they want to get all they can for Jaws, which is to be expected of any, "for profit company".
Glenn
----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:19 PM
Subject: Re: questions about the home annual license


I'm not sure if you are talking about the Home annual subscription or the SMA license.

The Home annual subscription means that when the year runs out, you either resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay for the years in between that you skipped; though I understand if that adds up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail
address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if
I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: questions about the home annual license

Glenn / Lenny
 

The home annual one of course.
If a year goes by, and there is a newer version out, it should cost less to renew an older version.
And that cost should go down for the old version each year, like for example:
purchase 2019 in 2019
$90
In my opinion, 2019 should be less in 2020 to renew after 2020 has been put out.
So folks should pay more for the latest and greatest.
I'm sure that FS probably wouldn't do this because they want to get all they can for Jaws, which is to be expected of any, "for profit company".
Glenn

----- Original Message -----
From: "Richard Turner" <richardturner42@outlook.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 3:19 PM
Subject: Re: questions about the home annual license


I'm not sure if you are talking about the Home annual subscription or the SMA license.

The Home annual subscription means that when the year runs out, you either resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay for the years in between that you skipped; though I understand if that adds up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

Afik Souffir
 

Happened to me few times. That's why I switched to other screen reader.

 

נשלח מהאפליקציה 'דואר' עבור Windows 10

 

מאת: Chris Hill
נשלח: שבת 19 יוני 2021 17:58
אל: main@jfw.groups.io
נושא:
Re: JAWS Sluggish After 2.5 Hours of Use Since June Update?

 

I don't do multiple tabs, but my machine is usually up for days at a time.  I've never had this problem . I'd probably try plugging in a pair of usb headphones when this happens.  If the problem goes away, it likely has something to do with the sound card driver, which may need updated, or rolled back.

 

CH

 

 

On 6/19/2021 09:19, Darrell Shandrow Hilliker wrote:

Hi Everybody,

 

Has anyone else noticed that JAWS becomes incredibly sluggish and crackling audio can be heard after about 2 or 2.5 hours of intensive use?

 

Try the following:

  1. Make sure the June JAWS update is running.
  2. Start Chrome or Edge.
  3. Open and use 10 or more tabs, switching between them and working intensively for about 2 hours. Observe that JAWS becomes less and less responsive over time and it is eventually necessary to restart JAWS.

 

Does anyone else out here experience this situation?

 

Thanks,

 

Darrell

 

 


Re: questions about the home annual license

Richard Turner
 

I'm not sure if you are talking about the Home annual subscription or the SMA license.

The Home annual subscription means that when the year runs out, you either resubscribe for the next year at $90 or you go into Demo mode.
If you had the SMA license, and decide to stop renewing, then it remains a fully functional version of Jaws.

When you decide you want to upgrade the SMA license, you usually have to pay for the years in between that you skipped; though I understand if that adds up to a lot of years, they will work with folks.

I hope that helps.



Richard
Software means never having to say you're finished

Web site: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Saturday, June 19, 2021 12:56 PM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

A question I have on this as well is,
If someone has the renuible license for say, 2019, and they are happy with that, is it less expensive to update the license in 2020, even if that person doesn't want 2020?
I know the annual fee is like 90 dollars, but it seems to me that if there is a newer version out, and the person wants to just keep using 2019, the fee should be less for an older Jaws.
Glenn
----- Original Message -----
From: "Vicky Collins" <vcollins5286@gmail.com>
To: <main@jfw.groups.io>
Sent: Saturday, June 19, 2021 2:28 PM
Subject: Re: questions about the home annual license


Writing on both at the exact same time, grin, likely not, although I
could very well be listening to two things at the same time. What you
say does make sense, though. However, the licensing issue isn't really
my main concern, since I'm enjoying learning more about the home
annual one at the moment. By the way, I finally remembered to go to
YouTube and search for videos about the home annual license, and I saw
where someone had actually posted one where they activated,
deactivated, and then reactivated the license on one of their
computers. Thus, since I'm naturally curious and with that in mind, I
was able to experiment and find out the answer to my other activation
question. Then, for my purposes, that leaves me with only the changing
email address question, and I see no other way than to contact FS
about that as I do want to have everything with them now at my Gmail address.

Thanks all for your responses.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 12:18 pm
Subject: Re: questions about the home annual license



Vicky,
Are you going to be writing on both machines at the exact same time?

They phrase it that way so you wouldn't be at work and someone else
be at home using your same licensed copy.

Or am I missing something?

Again, asking FS is the best thing to do before making any decisions.

HTH,


Richard
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: questions about the home annual license

I'll have to go and take a look again, but if memory serves,
technically unless I'm misunderstanding things, the license agreement
says you can have the license activated on up to three computers, but
you are limited to using it on one computer at a time, thus my
wanting to keep the licenses separate.

----- Original Message -----
From: Richard Turner <richardturner42@outlook.com>
To: "main@jfw.groups.io" <main@jfw.groups.io>
Date: Saturday, June 19, 2021 11:17 am
Subject: Re: questions about the home annual license



I believe FS has no problem with you having your SMA Jaws on two
devices.. I know you can have it on your home and work computers,
no problem.

But, all your questions will be best answered by FS staff.

Good luck,



Richard
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Vicky
Collins
Sent: Saturday, June 19, 2021 8:03 AM
To: main@jfw.groups.io
Subject: questions about the home annual license

Of course I can contact Freedom Scientific, and will likely do so
early next week, but I figured I would ask here first just in case.

First, when logging into the portal for the home annual license and
then going to the place to update ones profile, for some reason,
updating the email address doesn't seem to be available. There's a
checkbox to have a reminder sent when it's time to renew the
license, but that won't help a lot if the person has changed their
email address. So am I missing something here, or is it just not
possible to update the email address online?

Second, I just recently purchased a used ElBraille 14 from someone,
and I wanted to have that JAWS license separate from my SMA license
for my main computer, so I could use them both at the same time if I wanted.
That's why my questions now about the home annual license, as I
just activated it for the ElBraille. Never mind, grin, that I've
had this license for some time now, getting it a discount around
convention time last year, and so only have a little over a couple
of months on it left. Anyway, best I can tell, one is able to log
in to the portal and deactivate and active license, or perhaps I
should say an active use of that license. Thus, just out of
curiosity, if I were to log into the portal and deactivate the
ElBraille from another computer or phone, would the ElBraille
automatically go into demo mode on boot up if not connected to the
internet, or would the full license still work until I connected to
the internet? Also, if I were to deactivate the license on the
ElBrai
lle, I'm assuming I could reactivate it again if still during the term
of the license?

My activation questions are more of a curiosity thing, especially
since being used to notetakers and not using a braille display to
work the computer, it took me forever to figure out how to write
the at sign on the ElBraille so I could get logged into the portal
to activate the thing, so I plan to leave it activated. It's going
to be quite a learning curve going from the U2 Mini and occasional
use of the Polaris to the ElBraille, but I'm looking forward to it.







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