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Carolyn Arnold <4carolyna@...>
Does anyone know how to remove Classic Shell?
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Aidan via Jfw Sent: Monday, August 10, 2015 8:25 AM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Aidan <aidan.smarttalk@gmail.com> Subject: Re: stubborn remnances Yes, that is windows for you. There are tools you can use to remove that entries, but I don't know enough about them. On 10/08/2015, Brad Martin via Jfw <jfw@lists.the-jdh.com> wrote: It's just registry entries that didn't get cleaned out by the
uninstall process.
Brad
On 8/9/2015 5:53 PM, Mario via Jfw wrote:
I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there?
hmm...
On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in
Add/Remove Programs? If you look in your Program Files (Or Program
Files x86) folders, can you find the actual programs themselves, or
are those just dead entries in the Programs & Features Control
Panel? If they're just dead entries, they're annoying to look at but shouldn't hurt anything.
Brad
On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:
Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013
12.6.305.0
opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:
The feature you are trying to use is on a network resource that is
unavailable.
Click OK to try again, or enter an alternate path to a folder
containing the installation package 'RuntimeJAWS.msi' in the box
below.
C:\Users\Mario\AppData\Local\Temp\
OK
The path
'C:\Users\Mario\AppData\Local\Temp\RuntimeJAWS.msi'
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install the
product Freedom Scientific Talking Installer 13.0.
Cancel
The installation source for this product is not available. Verify
that the source exists and that you can access it.
I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.
how to cleanly remove both talking installers?
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brad@formyfriends.org <mailto:brad@formyfriends.org> My Facebook page
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Tom, Belarc Advisor is a program that is free, and gives you all of your
computer specs, in an easy to navigate document. It does not share any of
your private information. It gives you a lot of good information about your
computer, all in one place.
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Tom Behler via Jfw Sent: Saturday, August 08, 2015 12:46 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Tom Behler <tombehler@gmail.com> Subject: RE: balarc advisor: What's Balarc Advisor? Dr. Tom Behler from Michigan -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michael Mote via Jfw Sent: Saturday, August 08, 2015 1:07 PM To: The Jaws for Windows support list. Cc: Michael Mote Subject: Re: balarc advisor: Yes it works very well with jaws Sent from my iPhone On Aug 8, 2015, at 11:40 AM, Kenny via Jfw <jfw@lists.the-jdh.com> wrote:
Hi does balarc advisor work with windows 10? I was going to download
it and use it to write down the windows 10 product key. Kenny Peyatt
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Re: submitting tickets to Zendesk sites
Brent,
Using your link, I went to the page, and selected the link that just said
-
under the heading
Submit A Request
Choose a Topic
When I pressed Enter on the dash, JAWS kind of lost its place, but I found
that same heading, and all the topics were displayed. They did not say
"link" before announcing the topic, but I just ignored that and pressed
the spacebar on Change Feed URL. Up came the page asking for my Email
address, etc.
Again, this was with Firefox 39.0.3 and JAWS 15.
Hope that helps,
Brad
toggle quoted messageShow quoted text
This issue they're having is with properly linking to a podcast feed so
iTunes opens. I just wanted to submit a ticket here
here
https://itunespodcasts.zendesk.com/hc/en-us/requests/new
to see if it is possible to make a link on a website that opens iTunes to
the reviews page of their podcast. I've emailed Apple's accessibility, but
this link isn't a site they control directly.
Right after it says choose a topic is a line of dashes which will probably
speak silent, depending on how punctuation is set. The virtual cursor off
way might let me submit it in the wrong category, but it probably goes in
other.
I've seen this setup on Uber's site also, but at least they let you email
support@uber.com, but Apple doesn't have a podcast support email address.
----- Original Message -----
From: "Brad Martin via Jfw" <jfw@lists.the-jdh.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Brad Martin" <brad@formyfriends.org>
Sent: Sunday, August 09, 2015 9:58 PM
Subject: Re: submitting tickets to Zendesk sites
I have no idea if we're talking about the same thing or not. I just went
to
support.apple.com to see if I could find what your issue might be. Keep
in
mind I have no Apple products, so I couldn't go too far. I am using
Firefox
39.0.3 and JAWS 15. But I said I wanted to contact support, and I then
had
to choose Get Started. There were a list of buttons to choose from. I
chose
Mac, and that gave me subcategories. I chose Desktop. I selected each by
pressing the Spacebar on them. Then it gave me a whole new screen. I said
my question was about Mail, so I pressed spacebar on Mail. Then another
screen opened, and I really didn't know what I was trying to do since I
don't have a question, so I closed the window. Is that of any help? Try
spacebar to select an option if that's your problem. Sorry not to be more
helpful.
Brad
On 8/9/2015 9:46 PM, Brent Harding via Jfw wrote:
Uber and Apple are two instances with categories. It isn't even
accessible on iOS either, but I bet if I didn't have broken arrow keys
that are remapped to unused keys in Windows, Safari probably works
perfectly with it on OSX. I could be wrong about that though.
----- Original Message ----- From: "Brad Martin via Jfw"
<jfw@lists.the-jdh.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Brad Martin" <brad@formyfriends.org>
Sent: Sunday, August 09, 2015 8:30 PM
Subject: Re: submitting tickets to Zendesk sites
Brent,
I'm afraid I'm not going to be any help to you. After I sent my
previous
message, it occurred to me (derf dederf derf) that I could access what
I
needed at home as easily as at work. We do use a vendor that uses
Zendesk, but there are no dropdowns on their portal. There's an edit
field for Subject, and edit field for Description, and an edit field
for
the name of the organization for which we work. Then there's a browse
button in case we need to attach any files to the request, and then a
submit button. So apparently the vendor doesn't use any categories.
The
last time I used Zendesk with a different vendor, we did have
categories
to select, but it wasn't a problem in 2011-2012. But I no longer have
access to that instance of Zendesk. I suspect you're suffering from a
move to a mobile friendly platform for Zendesk, which often breaks
accessibility.
Sorry not to be of more help.
Brad
On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However,
whether
I use JFW with Chrome or Firefox, or even try to do it on my phone
with
iOS, I can't get past the drop down boxes to select the category.
They
don't identify as any link or combo box for me to use them, and
turning
virtual cursor off lands me on the wrong category most of the time.
Apple and Uber are just two examples of sites that use this. How can
I
get my ticket submitted?
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--
Brad Martin
brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals:
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My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals:
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Re: changing the "view" in outlook 2010
Carolyn Arnold <4carolyna@...>
Is there a way to get the traditional ribbon or whatever in 2013 and not
have this upper and lower ribbon?
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt via Jfw Sent: Sunday, August 9, 2015 10:53 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Adrian Spratt <Adrian@AdrianSpratt.com> Subject: RE: changing the "view" in outlook 2010 There's one more good reason to avoid FS's virtual ribbon. Using the MS ribbon, we're using the same one that everyone in the world does. It means we can share info with sighted people and take advantage of regular online solutions when we encounter problems. I google solutions to Office problems regularly, but the answers might do me little good if I'd resorted to the virtual ribbon. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler via Jfw Sent: Sunday, August 09, 2015 10:33 PM To: 'The Jaws for Windows support list.' Cc: Les Kriegler Subject: RE: changing the "view" in outlook 2010 I think the instructions Bill is referring to is that as you tab, the keystrokes for accessing the various options from within the ribbon are given. Personally, I can live without that. I've had a real struggle with the ribbons ever since I started to use them, and I think it's because virtual ribbons were checked. I wondered why NVDA seemed to handle the ribbons more effectively than Jaws, and now I think I understand why that was the case. In retrospect, use of the virtual ribbons caused me more trouble than they were worth. Perhaps FS will improve on that feature, but for now, I won't be using that feature. Les -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold via Jfw Sent: Sunday, August 9, 2015 8:38 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Carolyn Arnold <4carolyna@windstream.net> Subject: RE: changing the "view" in outlook 2010 So, Bill, if I lose JAWS instructions, I might not know what I'm doing or where I am? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 9, 2015 7:13 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Bill White <billwhite92701@dslextreme.com> Subject: Re: changing the "view" in outlook 2010 Hi, Carolyn. You can either use the shortcuts, or you can use the arrow keys plus the tab key to navigate the ribbon. You just lose some of the JAWS instructions while navigating. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Carolyn Arnold" <4carolyna@windstream.net> Sent: Sunday, August 09, 2015 4:03 PM Subject: RE: changing the "view" in outlook 2010 So, if we take the check off the virtual ribbon, how do we navigate
for ribbon information?
Carolyn
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually
navigate the ribbons using the arrows and the Tab key. It is supposed
to make the menus more accessible, but I haven't found this to be true
in most instances.
Brad was saying that people may say to uncheck the Virtual Ribbon
without telling the person the down side of unchecking the Virtual
Ribbon. This may be true. However, some of the techs at FS tell you to
check the Virtual Ribbon, without telling you that this blocks the
function of some of the shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010
Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010
Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010
To check your settings for the Virtual Ribbon Menu in JAWS:
Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.
Arrow down to Virtual Ribbon Menu. It will probably tell you that
this setting is unavailable except in the default configuration of JAWS.
To load the default configuration: Press Shift plus Control plus the
letter D as in dog.
Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.
I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010
Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013,
and pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the
suggestion to change the view menu, I need to know how to do this.
The suggestion, alt-V, c, v, did not work for me. When I bring up
the ribbons menu and enter on the "view" menu, nothing happens. It
just says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
arrow over to
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Aidan <aidan.smarttalk@...>
Yes, that is windows for you. There are tools you can use to remove
that entries, but I don't know enough about them.
toggle quoted messageShow quoted text
On 10/08/2015, Brad Martin via Jfw <jfw@lists.the-jdh.com> wrote: It's just registry entries that didn't get cleaned out by the uninstall
process.
Brad
On 8/9/2015 5:53 PM, Mario via Jfw wrote:
I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there?
hmm...
On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in Add/Remove
Programs? If you look in your Program Files (Or Program Files x86)
folders, can you find the actual programs themselves, or are those just
dead entries in the Programs & Features Control Panel? If they're just
dead entries, they're annoying to look at but shouldn't hurt anything.
Brad
On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:
Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013
12.6.305.0
opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:
The feature you are trying to use is on a
network resource that is unavailable.
Click OK to try again, or enter an alternate path to a
folder containing the installation package
'RuntimeJAWS.msi' in the box below.
C:\Users\Mario\AppData\Local\Temp\
OK
The path
'C:\Users\Mario\AppData\Local\Temp\RuntimeJAWS.msi'
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install
the product Freedom Scientific Talking Installer 13.0.
Cancel
The installation source for this product is not
available. Verify that the source exists and that you
can access it.
I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.
how to cleanly remove both talking installers?
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Re: Installation of Windows 10
Do you run the repair with which we're all familiar, or the one recently discussed on this list? Oddly enough, it's coming up a lot now, but I never heard of the new command structure until early this summer.
Ted
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mike Mote via Jfw Sent: Saturday, August 08, 2015 9:02 AM To: 'The Jaws for Windows support list.' Cc: Mike Mote Subject: RE: Installation of Windows 10 Hello! I hate to correct anyone on the list, but I have to say that just because you are running Windows 8.1 does not mean you won't have to do a JAWS repair. I installed Windows 10 last night, and upon turning on my computer this morning, I got a message saying that the mirror display driver was not working properly. I did indeed have to run a JAWS repair. I was running the latest build of JAWS 16 as the FS instructions stated you had to install first. Not sure why this happened. Those of you who are upgrading from Windows 8.1 to Windows 10 may encounter the same thing I did. Not to worry, once you run the repair, all seems to work OK. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of David Jennette via Jfw Sent: Saturday, August 8, 2015 7:08 AM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: David Jennette <dcjenn@bellsouth.net> Subject: RE: Installation of Windows 10 If your upgrading from windows seven you'll have to do the repair so the mirror display driver can be removed. If your upgrading from windows 8.1 you won't need to do a repair at all because it and windows ten access things the same way. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Aidan via Jfw Sent: Saturday, August 8, 2015 5:45 AM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Aidan <aidan.smarttalk@gmail.com> Subject: Re: Installation of Windows 10 Because the upgrade will change technical components and the way jaws interact with windows so you must repair jaws. So josef, just too things. If I use the media creation tool, can I build an iso wich include a product key and where will I find the key if it being the case? And also, will I stil need sighted help or a talking desktop bootable when using that tool for install? If not, does that mean you build the complete install, or just the windows iso you need like it comes on the dvd? On 08/08/2015, Jim Portillo via Jfw <jfw@lists.the-jdh.com> wrote: Why do I need to run an repair on JAWS?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mike and
Jenna via Jfw
Sent: Friday, August 07, 2015 8:10 PM
To: 'The Jaws for Windows support list.'
Cc: Mike and Jenna
Subject: RE: Installation of Windows 10
Hi,
I used both jfw 16 and narrator and I had no problems. Once you are
upgraded you need to run a repair on jaws.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Jim
Portillo via Jfw
Sent: Thursday, August 06, 2015 5:57 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Jim Portillo <portillo.jim@gmail.com>
Subject: Installation of Windows 10
Hi,
I know there's been much discussion of various aspects related to this
topic. However, I'd like to know if anyone here has successfully
installed or upgraded to Windows 10 independently.
Did you use JAWS 16 or Narrator or both? I'm ready to install this
but don't know that I'll have a sighted person around to help, so want
to make sure I can do this with one or two screen readers.
Any tips will be helpful.
I've got my machine set and ready to go.
Jim
Sent from my iPhone 6!
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-- Facebook: m.facebook.com/aidan.maher92 Skype: andries4451 Twitter: smarttalk7 Audioboo: www.audioboo.com/DjSpotlight _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Re: What do I gain with Windows 10 as a blind person?
Hello Joseph,
This is no surprise, after all your wonderful presentation of Windows 10 on
Tek Talk recently. I have just finished listening to the podcast. Excellent.
Thank you.
smart
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Joseph Lee via Jfw Sent: 09 August 2015 19:16 To: 'The Jaws for Windows support list.' Cc: Joseph Lee Subject: RE: What do I gain with Windows 10 as a blind person? Hi, Yes - go to Settings (Windows+I)/Ease of Access/Other Options, then go to Show Notifications For combo box. You can select between 5 seconds to 5 minutes (I may need to send a feedback regarding this control, as there is a delay when changing them). Cheers, Joseph P.S. Looks like I'm serving as "Windows 10 Answer Man" here... -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mario via Jfw Sent: Sunday, August 9, 2015 9:57 AM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Mario <mrb620@hotmail.com> Subject: Re: What do I gain with Windows 10 as a blind person? can the time to display of toast notifications be adjusted like in windows 7? On 8/9/2015 10:25 AM, Joseph Lee via Jfw wrote: Hi,
Hmmm, how can I explain this...
A toast notification is like a help balloon except it doesn't really
act as such. Once this appears, it'll go away after a few seconds, and you
can actually interact with it by pressing Windows+V while it is shown.
You can ignore them, and if you do, they'll live in Action Center
until you clear them all (pressing Windows+A will open Action Center).
Hope this helps.
Cheers,
Joseph
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Aidan
via Jfw Sent: Sunday, August 9, 2015 2:22 AM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Aidan <aidan.smarttalk@gmail.com>
Subject: Re: What do I gain with Windows 10 as a blind person?
So josef, if they don't have help balloons anymore but windows, then
does that mean that I will get a pop up window when something happens
wich I must dismiss?
On 09/08/2015, Kimsan via Jfw <jfw@lists.the-jdh.com> wrote:
Lmao! That was a good one!
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michael B.
via
Jfw
Sent: Saturday, August 8, 2015 8:57 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Michael B. <mb69mach1@charter.net>
Subject: Re: What do I gain with Windows 10 as a blind person?
Hi Brad,
Well, I suppose you could upgrade to Windows10, & ask Cortana how you
would benefit from the upgrade! LOL, hahaha hahaha hahaha, LOL
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
----- Original Message -----
From: Jim Portillo via Jfw
To: 'The Jaws for Windows support list.'
Cc: Jim Portillo
Sent: Saturday, August 08, 2015 8:45 PM
Subject: RE: What do I gain with Windows 10 as a blind person?
Oh, I still have my good working Windows machine. I upgraded another
one I used when I had to fix my normal working machine. I totally
understand, Brad!
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Brad
Martin via Jfw
Sent: Saturday, August 08, 2015 7:58 PM
To: The Jaws for Windows support list.
Cc: Brad Martin
Subject: Re: What do I gain with Windows 10 as a blind person?
Thanks for that. I'm not sure I see the usefulness in that. If I
wanted to have separate somethings, I'd just create a second user
account so I could have separate documents folders, downloads, etc.
Still not convinced I need this. I may buy a cheap refurb so I can
play with Windows 10 when I get bored, but as far as working my good
Windows 7 machine over as an experiment? "Ain't nobody got time for that." LOL.
Brad
On 8/8/2015 9:46 PM, Michal Nowicki via Jfw wrote:
Brad,
One other feature Windows 10 introduces is virtual desktops. I have
not yet
tried it out, but if I understand correctly, you could, for
instance, have separate desktops for work and personal data. I
guess this feature is intended to help users become and stay
organized. I don't know, however, if
it is accessible.
Michal
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Brad
Martin via Jfw
Sent: Saturday, August 8, 2015 9:04 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Brad Martin <brad@formyfriends.org>
Subject: What do I gain with Windows 10 as a blind person?
Hi,
I've been following all this Windows 10 stuff with great interest,
and I just have a question (with a lot of background first):
So FS says you shouldn't use Edge, you should use Firefox or IE.
(I'm doing
that now in Windows 7.) You can't use the built in mail program; you should
use something like Thunderbird or Outlook. (I'm doing that now in
Windows
7.) And you should use Adobe Reader for PDF documents.
(I'm doing that now in Windows 7.) Reviews I've read all seem to
indicate that Cortana is iffy at best.
So why should I upgrade again? I'm not being smart; I'd really like
to know
if I'm going to gain anything other than having a new operating
system that
I have to use in the same old ways. The only benefit I can see is
that Windows 10 will be supported beyond January of 2020, where
Windows 7 will not. Am I overlooking some wonderful new feature that
should cause me to want to hurry and upgrade? Or does the old
saying, "If it ain't broke, don't
fix it," apply here? I'd really honestly like to know if JAWS users
in particular are finding anything beneficial in the upgrade, or if
it's just something fun to do to your functioning computer to see if
it will still function.
P.S. Anybody on this list from Louisiana and thinking Cortana, as in
mall?
--
Brad Martin
brad@formyfriends.org <mailto:brad@formyfriends.org> My Facebook
page where
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brad@formyfriends.org <mailto:brad@formyfriends.org> My Facebook page
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Thanks Steve.
So, in my outlook 2013, I have two note folders, one says notes, the other
says notes this computer only.
The former, I couldn't get the date information, but the latter I was able
too.
For anyone who cares to know, the date was march 15th, 2015.
Thank you once again.
Take care.
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Steve Griffiths via Jfw Sent: Monday, August 10, 2015 12:27 AM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Steve Griffiths <Steve.Griffiths@guidedogs.org.uk> Subject: RE: notes Kimsan, The time and date a note was written is on the status line when the note is open. Or you can change the view of the Notes folder from the default Icon view to Notes list view, and then the date and time appears alongside the note name in the folder. There are a number of ways you can make this change; here are two: If you aren't using the virtual ribbon, press Alt, V, C, V, RightArrow, Enter. If you are using the virtual ribbon, it's Alt, V, RightArrow, Enter, RightArrow, Enter Steve --- Steve Griffiths Senior Assistive Technology Assistant Working from home in Lancaster E: steve.griffiths@guidedogs.org.uk T: 0746 871 1921 -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw Sent: 10 August 2015 05:13 To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kimsan <kimsansong@gmail.com> Subject: RE: notes Kevin: Lol. I'm still working on thawing my brain out, I seriously thought under the view menue, which I've toyed around with btw, it would produce the result. However, in 2013, in the legal note I wrote, I just wrote down the time and day, as in Sunday but not the date as in august 8th, 2015. If anyone has 2010, could they muc up their view in the notes folder and see if it will work? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin Hourigan via Jfw Sent: Sunday, August 9, 2015 7:32 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kevin Hourigan <kevinthourigan@gmail.com> Subject: RE: notes Hello Kimsan, It is too bad your brain is frozen; it looks like your memory is the only one with that info, lol. Cheers Kevin. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw Sent: August-09-15 4:07 PM To: jfw <jfw@lists.the-jdh.com> Cc: Kimsan <kimsansong@gmail.com> Subject: notes I'm having a brain freeze at the moment, but, when writing a note in outlook 2013, since I'm using outlook 2013, if I was dumb enough to not input when I wrote it is there a setting to have jaws echo that information? -------------- next part -------------- An HTML attachment was scrubbed... URL: < http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150809/6de3878f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.comThe Guide Dogs for the Blind Association Registered Office: Hillfields, Burghfield Common, Reading, Berkshire, RG7 3YG. A company limited by guarantee registered in England and Wales (291646) and a charity registered in England and Wales (209617) and Scotland (SC038979). Tel: 0118 9835555 Website: www.guidedogs.org.uk Email: guidedogs@guidedogs.org.uk _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Re: changing the "view" in outlook 2010
I'm not contributing much, but I lasted a day with the virtual ribbons...
You see folks, I didn't get serious with computers and I came in right when
the ribbons popped up.
When I ended up using a comp that didn't have ribbons, I went bonkers. Well,
not literally, I mean I didn't shout obscenities and stomp, but yall get my
point.
I took great advantage of the quick access toolbar and only assigned what I
used frequently, now, as it is late, I completely forgot what the original
question was, so I will stop here as I am just typing...
Ribbons are here to stay, out with the old, in with the new...
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt via Jfw Sent: Sunday, August 9, 2015 7:53 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Adrian Spratt <Adrian@AdrianSpratt.com> Subject: RE: changing the "view" in outlook 2010 There's one more good reason to avoid FS's virtual ribbon. Using the MS ribbon, we're using the same one that everyone in the world does. It means we can share info with sighted people and take advantage of regular online solutions when we encounter problems. I google solutions to Office problems regularly, but the answers might do me little good if I'd resorted to the virtual ribbon. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler via Jfw Sent: Sunday, August 09, 2015 10:33 PM To: 'The Jaws for Windows support list.' Cc: Les Kriegler Subject: RE: changing the "view" in outlook 2010 I think the instructions Bill is referring to is that as you tab, the keystrokes for accessing the various options from within the ribbon are given. Personally, I can live without that. I've had a real struggle with the ribbons ever since I started to use them, and I think it's because virtual ribbons were checked. I wondered why NVDA seemed to handle the ribbons more effectively than Jaws, and now I think I understand why that was the case. In retrospect, use of the virtual ribbons caused me more trouble than they were worth. Perhaps FS will improve on that feature, but for now, I won't be using that feature. Les -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold via Jfw Sent: Sunday, August 9, 2015 8:38 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Carolyn Arnold <4carolyna@windstream.net> Subject: RE: changing the "view" in outlook 2010 So, Bill, if I lose JAWS instructions, I might not know what I'm doing or where I am? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 9, 2015 7:13 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Bill White <billwhite92701@dslextreme.com> Subject: Re: changing the "view" in outlook 2010 Hi, Carolyn. You can either use the shortcuts, or you can use the arrow keys plus the tab key to navigate the ribbon. You just lose some of the JAWS instructions while navigating. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Carolyn Arnold" <4carolyna@windstream.net> Sent: Sunday, August 09, 2015 4:03 PM Subject: RE: changing the "view" in outlook 2010 So, if we take the check off the virtual ribbon, how do we navigate
for ribbon information?
Carolyn
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually
navigate the ribbons using the arrows and the Tab key. It is supposed
to make the menus more accessible, but I haven't found this to be true
in most instances.
Brad was saying that people may say to uncheck the Virtual Ribbon
without telling the person the down side of unchecking the Virtual
Ribbon. This may be true. However, some of the techs at FS tell you to
check the Virtual Ribbon, without telling you that this blocks the
function of some of the shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010
Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010
Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010
To check your settings for the Virtual Ribbon Menu in JAWS:
Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.
Arrow down to Virtual Ribbon Menu. It will probably tell you that
this setting is unavailable except in the default configuration of JAWS.
To load the default configuration: Press Shift plus Control plus the
letter D as in dog.
Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.
I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010
Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013,
and pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the
suggestion to change the view menu, I need to know how to do this.
The suggestion, alt-V, c, v, did not work for me. When I bring up
the ribbons menu and enter on the "view" menu, nothing happens. It
just says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
arrow over to
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Re: changing the "view" in outlook 2010
They are key tips! Not keystrokes!
Just kidding, brain is now thawed out...
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin Hourigan via Jfw Sent: Sunday, August 9, 2015 5:11 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kevin Hourigan <kevinthourigan@gmail.com> Subject: RE: changing the "view" in outlook 2010 Hello Carolyn, Initially you arrow and tab around until you find what you want, but as you do Jaws is announcing the keystrokes for the particular items. Then when you want to go there the next time you just press the keystroke. You can press alt to go to the upper ribbon, arrow left or right to go to the view menu, and tab until you come to the current view dialog, or you can press alt, V, C, V. Cheers Kevin. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold via Jfw Sent: August-09-15 4:04 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Carolyn Arnold <4carolyna@windstream.net> Subject: RE: changing the "view" in outlook 2010 So, if we take the check off the virtual ribbon, how do we navigate for ribbon information? Carolyn -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 9, 2015 6:53 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Bill White <billwhite92701@dslextreme.com> Subject: Re: changing the "view" in outlook 2010 Hi, Les. The argument for not unchecking the Virtual Ribbon is this: JAWS put in the "Virtual Ribbon" for those who wanted to manually navigate the ribbons using the arrows and the Tab key. It is supposed to make the menus more accessible, but I haven't found this to be true in most instances. Brad was saying that people may say to uncheck the Virtual Ribbon without telling the person the down side of unchecking the Virtual Ribbon. This may be true. However, some of the techs at FS tell you to check the Virtual Ribbon, without telling you that this blocks the function of some of the shortcuts. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Les Kriegler" <kriegler@nycap.rr.com> Sent: Sunday, August 09, 2015 3:14 PM Subject: RE: changing the "view" in outlook 2010 Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010
Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010
To check your settings for the Virtual Ribbon Menu in JAWS:
Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.
Arrow down to Virtual Ribbon Menu. It will probably tell you that this
setting is unavailable except in the default configuration of JAWS.
To load the default configuration: Press Shift plus Control plus the
letter D as in dog.
Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly. If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.
I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010
Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
arrow over to
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Kimsan,
The time and date a note was written is on the status line when the note is open.
Or you can change the view of the Notes folder from the default Icon view to Notes list view, and then the date and time appears alongside the note name in the folder. There are a number of ways you can make this change; here are two:
If you aren't using the virtual ribbon, press Alt, V, C, V, RightArrow, Enter.
If you are using the virtual ribbon, it's Alt, V, RightArrow, Enter, RightArrow, Enter
Steve
---
Steve Griffiths
Senior Assistive Technology Assistant
Working from home in Lancaster
E: steve.griffiths@guidedogs.org.uk
T: 0746 871 1921
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw Sent: 10 August 2015 05:13 To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kimsan <kimsansong@gmail.com> Subject: RE: notes Kevin: Lol. I'm still working on thawing my brain out, I seriously thought under the view menue, which I've toyed around with btw, it would produce the result. However, in 2013, in the legal note I wrote, I just wrote down the time and day, as in Sunday but not the date as in august 8th, 2015. If anyone has 2010, could they muc up their view in the notes folder and see if it will work? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin Hourigan via Jfw Sent: Sunday, August 9, 2015 7:32 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kevin Hourigan <kevinthourigan@gmail.com> Subject: RE: notes Hello Kimsan, It is too bad your brain is frozen; it looks like your memory is the only one with that info, lol. Cheers Kevin. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw Sent: August-09-15 4:07 PM To: jfw <jfw@lists.the-jdh.com> Cc: Kimsan <kimsansong@gmail.com> Subject: notes I'm having a brain freeze at the moment, but, when writing a note in outlook 2013, since I'm using outlook 2013, if I was dumb enough to not input when I wrote it is there a setting to have jaws echo that information? -------------- next part -------------- An HTML attachment was scrubbed... URL: < http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150809/6de3878f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.comThe Guide Dogs for the Blind Association Registered Office: Hillfields, Burghfield Common, Reading, Berkshire, RG7 3YG. A company limited by guarantee registered in England and Wales (291646) and a charity registered in England and Wales (209617) and Scotland (SC038979). Tel: 0118 9835555 Website: www.guidedogs.org.uk Email: guidedogs@guidedogs.org.uk
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Kevin:
Lol. I'm still working on thawing my brain out, I seriously thought under
the view menue, which I've toyed around with btw, it would produce the
result.
However, in 2013, in the legal note I wrote, I just wrote down the time and
day, as in Sunday but not the date as in august 8th, 2015.
If anyone has 2010, could they muc up their view in the notes folder and see
if it will work?
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin Hourigan via Jfw Sent: Sunday, August 9, 2015 7:32 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kevin Hourigan <kevinthourigan@gmail.com> Subject: RE: notes Hello Kimsan, It is too bad your brain is frozen; it looks like your memory is the only one with that info, lol. Cheers Kevin. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw Sent: August-09-15 4:07 PM To: jfw <jfw@lists.the-jdh.com> Cc: Kimsan <kimsansong@gmail.com> Subject: notes I'm having a brain freeze at the moment, but, when writing a note in outlook 2013, since I'm using outlook 2013, if I was dumb enough to not input when I wrote it is there a setting to have jaws echo that information? -------------- next part -------------- An HTML attachment was scrubbed... URL: < http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150809/6de3878f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com_______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Re: submitting tickets to Zendesk sites
This issue they're having is with properly linking to a podcast feed so iTunes opens. I just wanted to submit a ticket here here https://itunespodcasts.zendesk.com/hc/en-us/requests/newto see if it is possible to make a link on a website that opens iTunes to the reviews page of their podcast. I've emailed Apple's accessibility, but this link isn't a site they control directly. Right after it says choose a topic is a line of dashes which will probably speak silent, depending on how punctuation is set. The virtual cursor off way might let me submit it in the wrong category, but it probably goes in other. I've seen this setup on Uber's site also, but at least they let you email support@uber.com, but Apple doesn't have a podcast support email address.
----- Original Message ----- From: "Brad Martin via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Brad Martin" <brad@formyfriends.org> Sent: Sunday, August 09, 2015 9:58 PM Subject: Re: submitting tickets to Zendesk sites I have no idea if we're talking about the same thing or not. I just went to support.apple.com to see if I could find what your issue might be. Keep in mind I have no Apple products, so I couldn't go too far. I am using Firefox 39.0.3 and JAWS 15. But I said I wanted to contact support, and I then had to choose Get Started. There were a list of buttons to choose from. I chose Mac, and that gave me subcategories. I chose Desktop. I selected each by pressing the Spacebar on them. Then it gave me a whole new screen. I said my question was about Mail, so I pressed spacebar on Mail. Then another screen opened, and I really didn't know what I was trying to do since I don't have a question, so I closed the window. Is that of any help? Try spacebar to select an option if that's your problem. Sorry not to be more helpful.
Brad
On 8/9/2015 9:46 PM, Brent Harding via Jfw wrote:
Uber and Apple are two instances with categories. It isn't even accessible on iOS either, but I bet if I didn't have broken arrow keys that are remapped to unused keys in Windows, Safari probably works perfectly with it on OSX. I could be wrong about that though.
----- Original Message ----- From: "Brad Martin via Jfw" <jfw@lists.the-jdh.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Brad Martin" <brad@formyfriends.org>
Sent: Sunday, August 09, 2015 8:30 PM
Subject: Re: submitting tickets to Zendesk sites
Brent,
I'm afraid I'm not going to be any help to you. After I sent my previous message, it occurred to me (derf dederf derf) that I could access what I needed at home as easily as at work. We do use a vendor that uses Zendesk, but there are no dropdowns on their portal. There's an edit field for Subject, and edit field for Description, and an edit field for the name of the organization for which we work. Then there's a browse button in case we need to attach any files to the request, and then a submit button. So apparently the vendor doesn't use any categories. The last time I used Zendesk with a different vendor, we did have categories to select, but it wasn't a problem in 2011-2012. But I no longer have access to that instance of Zendesk. I suspect you're suffering from a move to a mobile friendly platform for Zendesk, which often breaks accessibility.
Sorry not to be of more help.
Brad
On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However, whether I use JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't get past the drop down boxes to select the category. They don't identify as any link or combo box for me to use them, and turning virtual cursor off lands me on the wrong category most of the time. Apple and Uber are just two examples of sites that use this. How can I get my ticket submitted?
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My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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Re: Outlook 2013 Question
Kevin Hourigan <kevinthourigan@...>
Hello Les,
I find I need to go slow when I first open Outlook, but after I have opened
the first letter it hums along fine.
Cheers Kevin.
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler via Jfw Sent: August-09-15 7:45 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Les Kriegler <kriegler@nycap.rr.com> Subject: Outlook 2013 Question Hi All, I just started using Outlook 2013 today with the latest version of Jaws. Most of the time, when I launch Outlook, Jaws is losing focus rather than landing in the Inbox of Outlook 2013. I never experienced this with 2010. Has anyone experienced this behavior, and if so, can this be rectified? Thanks. Les _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Re: submitting tickets to Zendesk sites
I have no idea if we're talking about the same thing or not. I just went to support.apple.com to see if I could find what your issue might be. Keep in mind I have no Apple products, so I couldn't go too far. I am using Firefox 39.0.3 and JAWS 15. But I said I wanted to contact support, and I then had to choose Get Started. There were a list of buttons to choose from. I chose Mac, and that gave me subcategories. I chose Desktop. I selected each by pressing the Spacebar on them. Then it gave me a whole new screen. I said my question was about Mail, so I pressed spacebar on Mail. Then another screen opened, and I really didn't know what I was trying to do since I don't have a question, so I closed the window. Is that of any help? Try spacebar to select an option if that's your problem. Sorry not to be more helpful.
Brad
toggle quoted messageShow quoted text
On 8/9/2015 9:46 PM, Brent Harding via Jfw wrote: Uber and Apple are two instances with categories. It isn't even accessible on iOS either, but I bet if I didn't have broken arrow keys that are remapped to unused keys in Windows, Safari probably works perfectly with it on OSX. I could be wrong about that though.
----- Original Message ----- From: "Brad Martin via Jfw" <jfw@lists.the-jdh.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Brad Martin" <brad@formyfriends.org>
Sent: Sunday, August 09, 2015 8:30 PM
Subject: Re: submitting tickets to Zendesk sites
Brent,
I'm afraid I'm not going to be any help to you. After I sent my previous message, it occurred to me (derf dederf derf) that I could access what I needed at home as easily as at work. We do use a vendor that uses Zendesk, but there are no dropdowns on their portal. There's an edit field for Subject, and edit field for Description, and an edit field for the name of the organization for which we work. Then there's a browse button in case we need to attach any files to the request, and then a submit button. So apparently the vendor doesn't use any categories. The last time I used Zendesk with a different vendor, we did have categories to select, but it wasn't a problem in 2011-2012. But I no longer have access to that instance of Zendesk. I suspect you're suffering from a move to a mobile friendly platform for Zendesk, which often breaks accessibility.
Sorry not to be of more help.
Brad
On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However, whether I use JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't get past the drop down boxes to select the category. They don't identify as any link or combo box for me to use them, and turning virtual cursor off lands me on the wrong category most of the time. Apple and Uber are just two examples of sites that use this. How can I get my ticket submitted?
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Re: changing the "view" in outlook 2010
There's one more good reason to avoid FS's virtual ribbon. Using the MS ribbon, we're using the same one that everyone in the world does. It means we can share info with sighted people and take advantage of regular online solutions when we encounter problems. I google solutions to Office problems regularly, but the answers might do me little good if I'd resorted to the virtual ribbon.
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler via Jfw Sent: Sunday, August 09, 2015 10:33 PM To: 'The Jaws for Windows support list.' Cc: Les Kriegler Subject: RE: changing the "view" in outlook 2010 I think the instructions Bill is referring to is that as you tab, the keystrokes for accessing the various options from within the ribbon are given. Personally, I can live without that. I've had a real struggle with the ribbons ever since I started to use them, and I think it's because virtual ribbons were checked. I wondered why NVDA seemed to handle the ribbons more effectively than Jaws, and now I think I understand why that was the case. In retrospect, use of the virtual ribbons caused me more trouble than they were worth. Perhaps FS will improve on that feature, but for now, I won't be using that feature. Les -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold via Jfw Sent: Sunday, August 9, 2015 8:38 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Carolyn Arnold <4carolyna@windstream.net> Subject: RE: changing the "view" in outlook 2010 So, Bill, if I lose JAWS instructions, I might not know what I'm doing or where I am? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 9, 2015 7:13 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Bill White <billwhite92701@dslextreme.com> Subject: Re: changing the "view" in outlook 2010 Hi, Carolyn. You can either use the shortcuts, or you can use the arrow keys plus the tab key to navigate the ribbon. You just lose some of the JAWS instructions while navigating. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Carolyn Arnold" <4carolyna@windstream.net> Sent: Sunday, August 09, 2015 4:03 PM Subject: RE: changing the "view" in outlook 2010 So, if we take the check off the virtual ribbon, how do we navigate
for ribbon information?
Carolyn
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually
navigate the ribbons using the arrows and the Tab key. It is supposed
to make the menus more accessible, but I haven't found this to be true
in most instances.
Brad was saying that people may say to uncheck the Virtual Ribbon
without telling the person the down side of unchecking the Virtual
Ribbon. This may be true. However, some of the techs at FS tell you to
check the Virtual Ribbon, without telling you that this blocks the
function of some of the shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010
Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010
Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010
To check your settings for the Virtual Ribbon Menu in JAWS:
Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.
Arrow down to Virtual Ribbon Menu. It will probably tell you that
this setting is unavailable except in the default configuration of JAWS.
To load the default configuration: Press Shift plus Control plus the
letter D as in dog.
Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.
I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010
Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013,
and pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the
suggestion to change the view menu, I need to know how to do this.
The suggestion, alt-V, c, v, did not work for me. When I bring up
the ribbons menu and enter on the "view" menu, nothing happens. It
just says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
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Re: submitting tickets to Zendesk sites
Uber and Apple are two instances with categories. It isn't even accessible on iOS either, but I bet if I didn't have broken arrow keys that are remapped to unused keys in Windows, Safari probably works perfectly with it on OSX. I could be wrong about that though.
toggle quoted messageShow quoted text
----- Original Message ----- From: "Brad Martin via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Brad Martin" <brad@formyfriends.org> Sent: Sunday, August 09, 2015 8:30 PM Subject: Re: submitting tickets to Zendesk sites Brent,
I'm afraid I'm not going to be any help to you. After I sent my previous message, it occurred to me (derf dederf derf) that I could access what I needed at home as easily as at work. We do use a vendor that uses Zendesk, but there are no dropdowns on their portal. There's an edit field for Subject, and edit field for Description, and an edit field for the name of the organization for which we work. Then there's a browse button in case we need to attach any files to the request, and then a submit button. So apparently the vendor doesn't use any categories. The last time I used Zendesk with a different vendor, we did have categories to select, but it wasn't a problem in 2011-2012. But I no longer have access to that instance of Zendesk. I suspect you're suffering from a move to a mobile friendly platform for Zendesk, which often breaks accessibility.
Sorry not to be of more help.
Brad
On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However, whether I use JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't get past the drop down boxes to select the category. They don't identify as any link or combo box for me to use them, and turning virtual cursor off lands me on the wrong category most of the time. Apple and Uber are just two examples of sites that use this. How can I get my ticket submitted?
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--
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brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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Les Kriegler <kriegler@...>
Hi All,
I just started using Outlook 2013 today with the latest version of Jaws.
Most of the time, when I launch Outlook, Jaws is losing focus rather than
landing in the Inbox of Outlook 2013. I never experienced this with 2010.
Has anyone experienced this behavior, and if so, can this be rectified?
Thanks.
Les
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Re: changing the "view" in outlook 2010
Les Kriegler <kriegler@...>
Kevin, I agree. If one prefers the virtual ribbons, than by all means, they
should use them. For myself, a list of the shortcut keys that I can
reference will be more useful than trying to memorize the keystrokes as they
are verbalized, but again that's personal preference. I called the
Microsoft Accessibility team and they just sent me a variety of links for
various keystrokes for the various Office apps in 2013. If anyone wishes
them, write privately, unless it's okay to post them publicly on the list.
My e-mail address is: kriegler@nycap.rr.com.
Les
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin Hourigan via Jfw Sent: Sunday, August 9, 2015 8:03 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Kevin Hourigan <kevinthourigan@gmail.com> Subject: RE: changing the "view" in outlook 2010 Hello Les, I presume you mean unchecking the use of the virtual ribbon. Some people prefer to use the virtual ribbon and keyboard around through the various sections of the ribbons viewing all of the available options. The virtual ribbon is quite useful when one is first acquainting themselves with the features on the ribbon, and Jaws is announcing the keystrokes for the various features as well. But once one is familiar with what is there, and has memorized the keystrokes for what they want done, it is simpler and quicker to use the keystroke rather than arrowing and tabbing all over the place, "Short term pain for long term gain". It is one's personal preference Cheers Kevin. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler via Jfw Sent: August-09-15 3:15 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Les Kriegler <kriegler@nycap.rr.com> Subject: RE: changing the "view" in outlook 2010 Okay, what are the consequences of unchecking the use of ribbons? I followed Bill's instructions to uncheck it, and the shortcut keys are easier to use, but I would like to know the argument for not doing this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks. Les -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt via Jfw Sent: Sunday, August 9, 2015 3:25 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Adrian Spratt <Adrian@AdrianSpratt.com> Subject: RE: changing the "view" in outlook 2010 Yes, but some people may want to stay with the virtual ribbon, which is the FS attempt to make ribbon navigation easier for visually impaired users. Personally, I stayed with the regular ribbon, which is fine once you get used to it. All I'm saying is that people considering unchecking this option need to be aware of the consequences. -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 09, 2015 3:07 PM To: The Jaws for Windows support list. Cc: Bill White Subject: Re: changing the "view" in outlook 2010 To check your settings for the Virtual Ribbon Menu in JAWS: Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter. Press the letter M until it says Miscellaneous. Press Right Arrow to Open Miscellaneous. Arrow down to Virtual Ribbon Menu. It will probably tell you that this setting is unavailable except in the default configuration of JAWS. To load the default configuration: Press Shift plus Control plus the letter D as in dog. Once your default configuration is loaded, you can Press the Up and Down Arrow to see if your Virtual Ribbon Menu is checked or not. You want it to be unchecked if you want all of the keyboard shortcuts to work properly. If it is checked, press the Space Bar to uncheck it. Then Tab to OK and press Enter to save these settings. I hope this helps you. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Carolyn Arnold" <4carolyna@windstream.net> Sent: Sunday, August 09, 2015 11:29 AM Subject: RE: changing the "view" in outlook 2010 Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Barbara
Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
arrow over to
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Re: changing the "view" in outlook 2010
Les Kriegler <kriegler@...>
I think the instructions Bill is referring to is that as you tab, the
keystrokes for accessing the various options from within the ribbon are
given. Personally, I can live without that. I've had a real struggle with
the ribbons ever since I started to use them, and I think it's because
virtual ribbons were checked. I wondered why NVDA seemed to handle the
ribbons more effectively than Jaws, and now I think I understand why that
was the case. In retrospect, use of the virtual ribbons caused me more
trouble than they were worth. Perhaps FS will improve on that feature, but
for now, I won't be using that feature.
Les
toggle quoted messageShow quoted text
-----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold via Jfw Sent: Sunday, August 9, 2015 8:38 PM To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com> Cc: Carolyn Arnold <4carolyna@windstream.net> Subject: RE: changing the "view" in outlook 2010 So, Bill, if I lose JAWS instructions, I might not know what I'm doing or where I am? -----Original Message----- From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw Sent: Sunday, August 9, 2015 7:13 PM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Bill White <billwhite92701@dslextreme.com> Subject: Re: changing the "view" in outlook 2010 Hi, Carolyn. You can either use the shortcuts, or you can use the arrow keys plus the tab key to navigate the ribbon. You just lose some of the JAWS instructions while navigating. Bill White billwhite92701@dslextreme.com ----- Original Message ----- From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com> To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com> Cc: "Carolyn Arnold" <4carolyna@windstream.net> Sent: Sunday, August 09, 2015 4:03 PM Subject: RE: changing the "view" in outlook 2010 So, if we take the check off the virtual ribbon, how do we navigate
for ribbon information?
Carolyn
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually
navigate the ribbons using the arrows and the Tab key. It is supposed
to make the menus more accessible, but I haven't found this to be true
in most instances.
Brad was saying that people may say to uncheck the Virtual Ribbon
without telling the person the down side of unchecking the Virtual
Ribbon. This may be true. However, some of the techs at FS tell you to
check the Virtual Ribbon, without telling you that this blocks the
function of some of the shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010
Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010
Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010
To check your settings for the Virtual Ribbon Menu in JAWS:
Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.
Arrow down to Virtual Ribbon Menu. It will probably tell you that
this setting is unavailable except in the default configuration of JAWS.
To load the default configuration: Press Shift plus Control plus the
letter D as in dog.
Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.
I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010
Where is it that you go to check about the virtual ribbon?
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010
Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?
This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010
Hi,
I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.
Les
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010
Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013,
and pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010
Hi List friends,
Regarding the info on losing messages in outlook, and the
suggestion to change the view menu, I need to know how to do this.
The suggestion, alt-V, c, v, did not work for me. When I bring up
the ribbons menu and enter on the "view" menu, nothing happens. It
just says "blank". I also tried arrowing and tabbing and still says
"blank".
Any suggestions would be greatly appreciated.
Barbara
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