On 2 Sep 2020, at 15:35, David Diamond <Daviddiamond2019@...> wrote:

I’m musing if it is not just a dusty keyboard. Cleaning it would fix the problem.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: September 2, 2020 4:12 AM
To: main@jfw.groups.io
Subject: Re: Capslock key stuck when turning the keyboard to laptop layout

 

If this is really a problem which occurs only with Jaws and  not other screenreader then we can presumably eliminate the possibility of you turning on sticky keys by mistake.

I would first of all try  a   Jaws repair by going to add Remove programs and then hitting the uninstall options which include from memory  an option to repair.

Alternatively run the Jaws installation file again. If the problem persists even after a repair I think you need to run Jaws in default mode.

There is a command for this which somebody else may have to help with as I am on my Mac as my Windows machine has gone off for repair but it is something like go to the run menu with windows R andusing Narrator  type Jaws /default 

As I say somebody else may have to correct my syntax. If the problem persists even with Jaws in default mode I think it is  a call to FS Support..

 

Finally to eliminate it as a hardware issue plug in an alternative keyboard to see if the problem persist. If the problem disappears it is a problem with your Windows hardware/OS configuration.

David G.

 On 2 Sep 2020, at 00:29, Michael Munn <michaelrbms@...> wrote:

 

Hi all, hope you are doing good during the laststage of Summer. I'm sending this email just want to ask a question. 

Recently I have been experiencing this issue from my laptop. Every time when I turn the capslock on using Jaws and the keyboard layout is laptop layout it also activated several other modifier keys like Ault and CTRL. This is ticking me off and I'm about to have at it. 

Is The issue only occured when I have Jaws enabled. and the keyboard is laptop layout  and when I turn on the capslock key and other modifier keys turned on at the same time. When I turn the capslock on, I only pressed the Capslock key 

I hope y'all can help me with this regard. 

Michael 

     

Member: Virginia Association of Blind Students www.nfbv.org 

Student of: Hadley Institute for the Blind www.hadley.edu

 

 

 

 

If this is really a problem which occurs only with Jaws and  not other screenreader then we can presumably eliminate the possibility of you turning on sticky keys by mistake.

Hi Adrian,

Sorry for the late reply, pleased the recommendation of Geek uninstaller was helpful. The program itself is a really small portable program, as such it doesn’t actually install anything on your machine, you can just run it whenever you want by just launching the exe file. this is handy, since I have a copy  of geek on a memory stick/USB drive so can run Geek directly from that  on any machine just from the USB drive. You mentioned one program you tried to delete that it only gave you the option to  upgrade that program, rather than delete it. I’ve not had that happen before, but if you ever get that again Geek uninstaller has a force removal option too. you can access this with the shortcut key ‘shift and delete’, I actually haven’t used this function before as haven’t needed it, but I think could come in  handy for those types of programs that have been created in a way to make removal difficult.

Paul Lemm

Paul,

Thank you for this tip. I downloaded the file and experimented.

I noted in one case where I thought I’d delete a program, it offered, instead, to update it. No removal option. I went through the update process and decided not to remove for now. In another instance, it did remove an unwanted program.

Query: the Geek.exe file doesn’t create a recognized program or a desktop icon, or did I miss a step?

Hi,

I hope this isn’t straying off topic, but Brian recommended uninstalling using Revo Uninstaller. I agree with him , whenever I uninstall anything from my PC I always use a third party uninstaller to ensure it removes all traces of the program as the windows installer often leaves behind  a lot of unneeded files. I personally use Geek uninstaller (which is free). I’ve used Revo Uninstaller in the past, and although it was accessible I found it wasn’t the easiest to navigate with a screen reader, which is why I use geek, it works well with jaws and is really simple to use, when it opens you are in an edit field where you can type the name of the program you want to uninstall or press escape for a full list of programs currently installed on your machine. I do have to confess though I haven’t used Revo Uninstaller for a long time, so it’s possible they might have improved accessibility since I last used it.

Paul Lemm

Paul,

Thank you for this tip. I downloaded the file and experimented.

I noted in one case where I thought I’d delete a program, it offered, instead, to update it. No removal option. I went through the update process and decided not to remove for now. In another instance, it did remove an unwanted program.

Query: the Geek.exe file doesn’t create a recognized program or a desktop icon, or did I miss a step?

Hi,

I hope this isn’t straying off topic, but Brian recommended uninstalling using Revo Uninstaller. I agree with him , whenever I uninstall anything from my PC I always use a third party uninstaller to ensure it removes all traces of the program as the windows installer often leaves behind  a lot of unneeded files. I personally use Geek uninstaller (which is free). I’ve used Revo Uninstaller in the past, and although it was accessible I found it wasn’t the easiest to navigate with a screen reader, which is why I use geek, it works well with jaws and is really simple to use, when it opens you are in an edit field where you can type the name of the program you want to uninstall or press escape for a full list of programs currently installed on your machine. I do have to confess though I haven’t used Revo Uninstaller for a long time, so it’s possible they might have improved accessibility since I last used it.

Paul Lemm

I've never had this happen with the Google Chrome browser, nor seen it reported elsewhere.   If you've done a complete uninstall and reinstall, and that has not fixed the issue, the only thing I could recommend is using something like Revo Uninstaller, after having done the regular uninstall for Chrome, then trying to install again.

These days, there are so many Chromium-based browsers that if you like Chrome you can transition to virtually any of them without even noticing you have.  New Edge and Brave are both good options, and there are others.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

Hello,

 

For work, I use a financial package, called Munis, that runs with Google Chrome.  Up until last Thursday, 8/27/2020, everything was working ok.  I am using JAWS version 2020.2008.24 and Windows 10 Professional 1909.

 

Now, when I go into any of the modules and press the JAWS cursor key (numpad minus), Google Chrome crashes.  After a couple minutes, or after pressing the esc key, I get the message that Google Chrome is not responding.  I have deleted the cache and  deleted and reinstalled Chrome with no difference.  I had a sight assistance try to run the modules without JAWS running and it ran fine.  Loading JAWS after the modules were open, results in the same crash.  I tried using MS Edge Chromium and it worked for about a day then it also started to crash att he same point as Chrome.  Unfortunately, JAWS is the only screen reader that will work with these modules.  I have tried NVDA and Narrator, but they don’t give any speech output with these screens.

 

I am also reaching out to the software vendor to see if they have any ideas.

 

Thanks,

 

David Ayers

ayersd@...

(607) 687-8294

 

 On 2 Sep 2020, at 00:29, Michael Munn <michaelrbms@...> wrote:

Hi all, hope you are doing good during the laststage of Summer. I'm sending this email just want to ask a question. 

Recently I have been experiencing this issue from my laptop. Every time when I turn the capslock on using Jaws and the keyboard layout is laptop layout it also activated several other modifier keys like Ault and CTRL. This is ticking me off and I'm about to have at it. 

Is The issue only occured when I have Jaws enabled. and the keyboard is laptop layout  and when I turn on the capslock key and other modifier keys turned on at the same time. When I turn the capslock on, I only pressed the Capslock key 

I hope y'all can help me with this regard. 

Michael 

     

Member: Virginia Association of Blind Students www.nfbv.org 

Student of: Hadley Institute for the Blind www.hadley.edu

 

On Sep 1, 2020, at 10:39 PM, Ayers, David (ITCS) <AyersD@...> wrote:



Hello,

 

For work, I use a financial package, called Munis, that runs with Google Chrome.  Up until last Thursday, 8/27/2020, everything was working ok.  I am using JAWS version 2020.2008.24 and Windows 10 Professional 1909.

 

Now, when I go into any of the modules and press the JAWS cursor key (numpad minus), Google Chrome crashes.  After a couple minutes, or after pressing the esc key, I get the message that Google Chrome is not responding.  I have deleted the cache and  deleted and reinstalled Chrome with no difference.  I had a sight assistance try to run the modules without JAWS running and it ran fine.  Loading JAWS after the modules were open, results in the same crash.  I tried using MS Edge Chromium and it worked for about a day then it also started to crash att he same point as Chrome.  Unfortunately, JAWS is the only screen reader that will work with these modules.  I have tried NVDA and Narrator, but they don’t give any speech output with these screens.

 

I am also reaching out to the software vendor to see if they have any ideas.

 

Thanks,

 

David Ayers

ayersd@...

(607) 687-8294

 

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WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
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On Sep 1, 2020, at 4:01 PM, Van Lant, Robin via groups.io <Robin_Van_Lant@...> wrote:



Chris was close. He wrote backspace, but he should have written back-slash.  I just did it for the first time and got it working with both a column of numbers and with a column of two-letter state abbreviations.

to summarize,

1, hit control shift down arrow.; this selects all the contents of the column from where you are to the next blank cell in the column. 

2. Now hit Control Shift backslash   Excel move focus to the next different value.  Note that the cells below this are still selected.   

 

Really cool trick, Chris.  Thank you for sharing  I’m sure I will find this valuable.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Chaffin
Sent: Tuesday, September 1, 2020 12:01 PM
To: main@jfw.groups.io
Subject: Re: Using excel with Jaws question

 

 

I have the keystroke that you are needing.

 

Ok, hold down the control and shift. Do not let go of theese 2 keys. Now while holding down these keys, hit down arrow, do not hold down the down arrow, just press it. wait a second, then hit the backspace key. The backspace key is normally above the enter key.

 

Each time you press the backspace key, it will jump to the next different value in the column.

 

I have tested this and it does work.

 

Chris

 

On Sep 1, 2020, at 1:32 PM, Shan Noyes <shan.noyes@...> wrote:



What I’m trying to do is say I have a column of information. That is thousand of lines long.  I can sort it and when viewing the first item in the sorted column I want to jump the focus down to the next sorted value in the column.  I have no idea what it is or what  where it will show up.

 

e.g. say it is a list of ip addresses from a server log.  I am on the first ip, I don’t know how many times this ip shows up before it changes to the next ip address.

 

Hopefully that explains what I’m wanting to do.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of NFB Lab 4 via groups.io
Sent: Tuesday, September 1, 2020 11:26 AM
To: main@jfw.groups.io
Subject: Re: Using excel with Jaws question

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

If you remember what that sell value was, after you sort it, could you then do a find with control F and type in that value? Or copy that sells value to your clipboard and then do your control F and paste the amount in the find field.

On Sep 1, 2020, at 12:02 PM, Shan Noyes <shan.noyes@...> wrote:



Hi folks:

 

I would like to know if there is a key board command when one is in excel to due the following

 

1. You have a column of information that is thousand of lines in length. This column is sorted.
2. Is there a key command that one can issue that will jump the focus  down the column  to where the information that the focus was on before issuing the command changes.

 

Thanks have a good and safe day everyone

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

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What I’m trying to do is say I have a column of information. That is thousand of lines long.  I can sort it and when viewing the first item in the sorted column I want to jump the focus down to the next sorted value in the column.  I have no idea what it is or what  where it will show up.

 

e.g. say it is a list of ip addresses from a server log.  I am on the first ip, I don’t know how many times this ip shows up before it changes to the next ip address.

 

Hopefully that explains what I’m wanting to do.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of NFB Lab 4 via groups.io
Sent: Tuesday, September 1, 2020 11:26 AM
To: main@jfw.groups.io
Subject: Re: Using excel with Jaws question

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

If you remember what that sell value was, after you sort it, could you then do a find with control F and type in that value? Or copy that sells value to your clipboard and then do your control F and paste the amount in the find field.

On Sep 1, 2020, at 12:02 PM, Shan Noyes <shan.noyes@...> wrote:



Hi folks:

 

I would like to know if there is a key board command when one is in excel to due the following

 

1. You have a column of information that is thousand of lines in length. This column is sorted.
2. Is there a key command that one can issue that will jump the focus  down the column  to where the information that the focus was on before issuing the command changes.

 

Thanks have a good and safe day everyone

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

On Sep 1, 2020, at 2:05 PM, NFB Lab 4 <nfbsc.lab.4@...> wrote:



I tried it and did not work for me.

 

Interesting.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Chaffin
Sent: Tuesday, September 01, 2020 2:01 PM
To: main@jfw.groups.io
Subject: Re: Using excel with Jaws question

 

 

I have the keystroke that you are needing.

 

Ok, hold down the control and shift. Do not let go of theese 2 keys. Now while holding down these keys, hit down arrow, do not hold down the down arrow, just press it. wait a second, then hit the backspace key. The backspace key is normally above the enter key.

 

Each time you press the backspace key, it will jump to the next different value in the column.

 

I have tested this and it does work.

 

Chris

 

On Sep 1, 2020, at 1:32 PM, Shan Noyes <shan.noyes@...> wrote:



What I’m trying to do is say I have a column of information. That is thousand of lines long.  I can sort it and when viewing the first item in the sorted column I want to jump the focus down to the next sorted value in the column.  I have no idea what it is or what  where it will show up.

 

e.g. say it is a list of ip addresses from a server log.  I am on the first ip, I don’t know how many times this ip shows up before it changes to the next ip address.

 

Hopefully that explains what I’m wanting to do.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of NFB Lab 4 via groups.io
Sent: Tuesday, September 1, 2020 11:26 AM
To: main@jfw.groups.io
Subject: Re: Using excel with Jaws question

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

If you remember what that sell value was, after you sort it, could you then do a find with control F and type in that value? Or copy that sells value to your clipboard and then do your control F and paste the amount in the find field.

On Sep 1, 2020, at 12:02 PM, Shan Noyes <shan.noyes@...> wrote:



Hi folks:

 

I would like to know if there is a key board command when one is in excel to due the following

 

1. You have a column of information that is thousand of lines in length. This column is sorted.
2. Is there a key command that one can issue that will jump the focus  down the column  to where the information that the focus was on before issuing the command changes.

 

Thanks have a good and safe day everyone

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.