Date   

Re: Help with recurring Windows Explorer problem

Kramlinger, Keith G., M.D.
 

Thanks, Mike.

Found it. Did it. Keeping fingers crossed.

Keith

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michael B. via Jfw
Sent: Sunday, August 09, 2015 6:23 PM
To: The Jaws for Windows support list.
Cc: Michael B.
Subject: Re: Help with recurring Windows Explorer problem

Hi Keith,

Try the following:

While in Windows Explorer, go to Tools and then folder options.
Next, move to the view tab, and then the tree-view, and uncheck the
following:
show preview handlers in preview payne.
This problem does not occur on every Win7 machine, but it has been found that unchecking this option has corrected the problem on several systems.
This crops up on some 32 and 64-bit systems.
HTH,

Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!

----- Original Message -----
From: Kramlinger, Keith G., M.D. via Jfw
To: jfw@lists.the-jdh.com
Cc: Kramlinger, Keith G., M.D.
Sent: Sunday, August 09, 2015 3:29 PM
Subject: Help with recurring Windows Explorer problem


Hi,

Running Windows 7 Professional 64-bit and latest JAWS 16.

When I go in to Windows Explorer and look at folders and files, it seems to
hang on me.

I get the following message after receiving a dialog to Wait for program to
resume or Exit the program. What does this mean, and what should I do next?
Thanks.


explorer.exe
explorer.exe dialog
explorer.exe
The remote procedure call failed and did not execute.
OK



_______________________________________________
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http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Recall: repairing jaws

Nicki keck <jesusgirl71@...>
 

Nicki keck would like to recall the message, "repairing jaws".
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Re: changing the "view" in outlook 2010

Kevin Hourigan <kevinthourigan@...>
 

If you are using the virtual ribbon, you can press alt, left or right arrow
to view, and then tab around until you come across the current view.
Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Carolyn Arnold
via Jfw
Sent: August-09-15 11:30 AM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Carolyn Arnold <4carolyna@windstream.net>
Subject: RE: changing the "view" in outlook 2010

Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via
Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the Virtual
Ribbon is checked or unchecked in your Default Configuration Menu?

This keyboard shortcut may work only if the Virtual Ribbon option under
Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V followed
by C and V and hear nothing. Tabbing yields a blank area which Jaws
speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up "Current
view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Barbara
Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

arrow over to

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Re: submitting tickets to Zendesk sites

Robin Frost <robinni71@...>
 

Hi,
Find a sighted person. Sadly I'm not being flippant or cute. I've found no way around it. this is a known issue to them it's been reported to them by many as well as to the companies or software providers that make use of their help desk services to no avail thus far.
Feel free to join the chorus of frustrated users.
Sorry there isn't better news to report on that front.
Robin

-----Original Message-----
From: Brent Harding via Jfw
Sent: Sunday, August 09, 2015 4:39 PM
To: The Jaws for Windows support list.
Cc: Brent Harding
Subject: submitting tickets to Zendesk sites

I need to submit a ticket to a site that uses Zendesk. However, whether I use JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't get past the drop down boxes to select the category. They don't identify as any link or combo box for me to use them, and turning virtual cursor off lands me on the wrong category most of the time. Apple and Uber are just two examples of sites that use this. How can I get my ticket submitted?

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Re: stubborn remnances

Michal Nowicki <mnowicki4@...>
 

Probably failure on the part of the FS utility to remove program entries
after uninstalling the old software.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mario via Jfw
Sent: Sunday, August 9, 2015 5:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Mario <mrb620@hotmail.com>
Subject: Re: stubborn remnances

I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there? hmm...


On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in Add/Remove
Programs? If you look in your Program Files (Or Program Files x86)
folders, can you find the actual programs themselves, or are those
just dead entries in the Programs & Features Control Panel? If they're
just dead entries, they're annoying to look at but shouldn't hurt
anything.

Brad

On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:

Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013
12.6.305.0


opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:

The feature you are trying to use is on a network resource that is
unavailable.

Click OK to try again, or enter an alternate path to a folder
containing the installation package 'RuntimeJAWS.msi' in the box
below.
C:\Users\Mario\AppData\Local\Temp\
OK


The path
'C:\Users\Mario\AppData\Local\Temp\RuntimeJAWS.msi'
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install the product
Freedom Scientific Talking Installer 13.0.
Cancel


The installation source for this product is not available. Verify
that the source exists and that you can access it.

I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.

how to cleanly remove both talking installers?

_______________________________________________
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Re: Help with recurring Windows Explorer problem

Michael B. <mb69mach1@...>
 

Hi Keith,

Try the following:

While in Windows Explorer, go to Tools and then folder options.
Next, move to the view tab, and then the tree-view, and uncheck the
following:
show preview handlers in preview payne.
This problem does not occur on every Win7 machine, but it has been found
that
unchecking this option has corrected the problem on several systems.
This crops up on some 32 and 64-bit systems.
HTH,

Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!

----- Original Message -----
From: Kramlinger, Keith G., M.D. via Jfw
To: jfw@lists.the-jdh.com
Cc: Kramlinger, Keith G., M.D.
Sent: Sunday, August 09, 2015 3:29 PM
Subject: Help with recurring Windows Explorer problem


Hi,

Running Windows 7 Professional 64-bit and latest JAWS 16.

When I go in to Windows Explorer and look at folders and files, it seems to
hang on me.

I get the following message after receiving a dialog to Wait for program to
resume or Exit the program. What does this mean, and what should I do next?
Thanks.


explorer.exe
explorer.exe dialog
explorer.exe
The remote procedure call failed and did not execute.
OK



_______________________________________________
Jfw mailing list
Jfw@lists.the-jdh.com
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Re: changing the "view" in outlook 2010

Bill White
 

Hi, Carolyn. You can either use the shortcuts, or you can use the arrow keys plus the tab key to navigate the ribbon. You just lose some of the JAWS instructions while navigating.
Bill White billwhite92701@dslextreme.com

----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 4:03 PM
Subject: RE: changing the "view" in outlook 2010


So, if we take the check off the virtual ribbon, how do we navigate for
ribbon information?

Carolyn


-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via
Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually navigate
the ribbons using the arrows and the Tab key. It is supposed to make the
menus more accessible, but I haven't found this to be true in most
instances.

Brad was saying that people may say to uncheck the Virtual Ribbon without
telling the person the down side of unchecking the Virtual Ribbon. This may
be true. However, some of the techs at FS tell you to check the Virtual
Ribbon, without telling you that this blocks the function of some of the
shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010


Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010

Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

To check your settings for the Virtual Ribbon Menu in JAWS:

Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.

Arrow down to Virtual Ribbon Menu. It will probably tell you that this
setting is unavailable except in the default configuration of JAWS.

To load the default configuration: Press Shift plus Control plus the
letter D as in dog.

Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to work
properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.

I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010


Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?

This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

arrow over to

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Re: submitting tickets to Zendesk sites

Brad Martin
 

I haven't had to use Zendesk in a couple of years. When I used to use it for work, I don't remember having any problems; but they could've redone their interface since then. I may have access to a Zendesk product at work. (Our vendor uses Zendesk, but we usually just interact with it by Email, so I haven't tried the other way.) If you don't get a satisfactory answer by tomorrow, shoot me an Email to my work address
bmartin@uwswa.org
and I'll see if I can replicate the problem.

Brad Martin

On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However, whether I use JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't get past the drop down boxes to select the category. They don't identify as any link or combo box for me to use them, and turning virtual cursor off lands me on the wrong category most of the time. Apple and Uber are just two examples of sites that use this. How can I get my ticket submitted?

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--
Brad Martin
brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>;
My SmarterBucks signup link <http://bit.ly/1w5FCPu>;
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Re: stubborn remnances

Brad Martin
 

It's just registry entries that didn't get cleaned out by the uninstall process.

Brad

On 8/9/2015 5:53 PM, Mario via Jfw wrote:
I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there? hmm...


On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in Add/Remove
Programs? If you look in your Program Files (Or Program Files x86)
folders, can you find the actual programs themselves, or are those just
dead entries in the Programs & Features Control Panel? If they're just
dead entries, they're annoying to look at but shouldn't hurt anything.

Brad

On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:

Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013
12.6.305.0


opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:

The feature you are trying to use is on a
network resource that is unavailable.

Click OK to try again, or enter an alternate path to a
folder containing the installation package
'RuntimeJAWS.msi' in the box below.
C:\Users\Mario\AppData\Local\Temp\
OK


The path
'C:\Users\Mario\AppData\Local\Temp\RuntimeJAWS.msi'
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install
the product Freedom Scientific Talking Installer 13.0.
Cancel


The installation source for this product is not
available. Verify that the source exists and that you
can access it.

I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.

how to cleanly remove both talking installers?

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--
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brad@formyfriends.org <mailto:brad@formyfriends.org>
My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>;
My SmarterBucks signup link <http://bit.ly/1w5FCPu>;
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notes

Kimsan <kimsansong@...>
 

I'm having a brain freeze at the moment, but, when writing a note in
outlook 2013, since I'm using outlook 2013, if I was dumb enough to not
input when I wrote it is there a setting to have jaws echo that information?

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Re: changing the "view" in outlook 2010

Carolyn Arnold <4carolyna@...>
 

So, if we take the check off the virtual ribbon, how do we navigate for
ribbon information?

Carolyn

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via
Jfw
Sent: Sunday, August 9, 2015 6:53 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually navigate
the ribbons using the arrows and the Tab key. It is supposed to make the
menus more accessible, but I haven't found this to be true in most
instances.

Brad was saying that people may say to uncheck the Virtual Ribbon without
telling the person the down side of unchecking the Virtual Ribbon. This may
be true. However, some of the techs at FS tell you to check the Virtual
Ribbon, without telling you that this blocks the function of some of the
shortcuts.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010


Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are
easier to use, but I would like to know the argument for not doing
this. If it matters, I'm running Outlook 2013 with Jaws 16. Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian
Spratt via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010

Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users.
Personally, I stayed with the regular ribbon, which is fine once you
get used to it. All I'm saying is that people considering unchecking
this option need to be aware of the consequences.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

To check your settings for the Virtual Ribbon Menu in JAWS:

Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.

Arrow down to Virtual Ribbon Menu. It will probably tell you that this
setting is unavailable except in the default configuration of JAWS.

To load the default configuration: Press Shift plus Control plus the
letter D as in dog.

Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to work
properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.

I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010


Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?

This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

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Re: repairing jaws

O.Addison Gethers
 

Hello Nicki,
All I wanted to know if there is hard for me to repaired jaws 16? I would
like to repaired jaws 16 sometime my sister doesn't have time to helped me
to repaired jaws because she will get back home when FS support will closed
in 15 minute!! If someone send me the instruction step by steph to tell me
how to repaired jaws and download from FS website or use jaws 16 disc to
download and installed jaws from there !!

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Nicki keck via
Jfw
Sent: Sunday, August 09, 2015 3:28 PM
To: 'The Jaws for Windows support list.'
Cc: Nicki keck
Subject: RE: repairing jaws

I am not the one who tried to connect to his computer, but I did get him
afterward. Whenever he calls in, we groan because honestly, the man cannot
hear what you say to him. If you connect to him via tandem, the way you
have to give him the code is he will say, "1, 2, 3" and you stop him at the
right number/letter. H knows how many letters and numbers, but still.

When I got him, he asked me if it was hard to repair JAWS. I told him it
might be or might not, as that is subjective, but I did think it would be
hard for me to try to explain to him how to do it. I knew I'd never get
across to him how to do it with his hearing problems. He didn't understand
and just kept asking if it is hard to repair JAWS. I finally told him it
might or might not be depending on his computer abilities and I don't know
if he understood, but he hung up. That is why whoever it was probably told
him he needed a sighted person because if she couldn't stay connected, then
trying to walk him through it would be impossible, and I am not
exaggerating. Usually, if you try to explain something to him, he will
eventually try to get one of his family members on the phone and have you
explain it to them and then they will yell loudly to him and try to get him
to understand. Usually they will tell him something bluntly like Addison
you can't do it or Addison you have to upgrade JAWS or whatever and tell him
they'll come over and help him later. He doesn't necessarily need a sighted
person, but he does need someone who can hear. Doubt anyone who could come
to help him would be blind and hearing so in that case a sighted person
would be necessary. He is really hard to work with. If you can get
connected via tandem, what Keith has done, and it was actually a good idea,
is to open his notepad and type to him what he wanted to say and then have
JAWS read it to him. He seems to be able to understand JAWS better. But he
needs to be using relay, and if there are connection problems with tandem
then it's hopless, literally. I might have tried to help him with tandem
but he just kept asking is it hard to repair JAWS and I couldn't get
anything at all across to him.


-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of O.Addison
Gethers via Jfw
Sent: Sunday, August 09, 2015 3:08 PM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: O.Addison Gethers <o.addisongethers@gmail.com>
Subject: FW: repairing jaws



-----Original Message-----
From: O.Addison Gethers [mailto:O.AddisonGethers@gmail.com]
Sent: Saturday, August 08, 2015 8:13 PM
To: The Jaws for Windows support mailing list
Subject: FW: repairing jaws



-----Original Message-----
From: O.Addison Gethers [mailto:O.AddisonGethers@gmail.com]
Sent: Saturday, August 08, 2015 8:47 AM
To: 'The Jaws for Windows support list.'
Subject: RE: repairing jaws

Hello there,
I need to know how to repaired Jaws 16 ? I never know how to repaired jaws
and download from fs website but I have jaws 16 disc !! One of FS support
was trying to do it for me but when she try to jaws tandem she couldn't stay
connect because jaws crashed so she told me that I need to repaired jaws and
download from FS website ! Here what she say in e-mail below !!
Hi,

Here is what I was trying to say on the phone. It seems to me that your jaws
needs to be repaired. when I tried to do tandem while we were on the phone,
jaws stopped speaking and then the tandem crashed, and I could not stay
connected to your computer. it would be helpful if there was a sighted
person on hand to help do the repair since I cannot stay connected to your
computer through tandem. In order to repair jaws, we need to download jaws
from the freedom scientific web site, and then run a repair.

Is it hard for me to repaired jaws without sighter help and I'm hard of
hearing ?
Addison


-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler
via Jfw
Sent: Friday, August 07, 2015 11:06 PM
To: 'The Jaws for Windows support list.'
Cc: Les Kriegler
Subject: RE: repairing jaws

Hi,

I typed from the run dialog, jaws16 /type repair and only heard Jaws
Professional. Can you provide the syntax again? Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mike and Jenna
via Jfw
Sent: Friday, August 7, 2015 10:25 PM
To: 'The Jaws for Windows support list.'
Cc: Mike and Jenna
Subject: RE: repairing jaws

Hi,

I am not sure if this has been responded to or not but if you go to the run
box brous to ware you have your jaws.exe then hitand hit space and at the
end do /type repair and that will work as well.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler
via Jfw
Sent: Thursday, August 06, 2015 6:56 AM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Les Kriegler <kriegler@nycap.rr.com>
Subject: RE: repairing jaws

Mark, I think if you run the jfw.exe file, you will eventually be given an
option to perform a repair of Jaws.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mark Furness
via Jfw
Sent: Thursday, August 6, 2015 6:52 AM
To: Jfw@lists.the-jdh.com
Cc: Mark Furness
Subject: repairing jaws

Every time I start my computer, jaws keeps on saying there is 2 things that
are not installed correctly. I have tried a reboot as it suggested. But,
that did not fix the problem. It also suggested to do a repair. All I haave
is the downloaded filees. How then do I do a repair?

Thank you for getting me out of this mess!!!

Mark
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Re: changing the "view" in outlook 2010

Bill White
 

Hi, Les. The argument for not unchecking the Virtual Ribbon is this:
JAWS put in the "Virtual Ribbon" for those who wanted to manually navigate the ribbons using the arrows and the Tab key. It is supposed to make the menus more accessible, but I haven't found this to be true in most instances.

Brad was saying that people may say to uncheck the Virtual Ribbon without telling the person the down side of unchecking the Virtual Ribbon. This may be true. However, some of the techs at FS tell you to check the Virtual Ribbon, without telling you that this blocks the function of some of the shortcuts.
Bill White billwhite92701@dslextreme.com

----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 3:14 PM
Subject: RE: changing the "view" in outlook 2010


Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are easier
to use, but I would like to know the argument for not doing this. If it
matters, I'm running Outlook 2013 with Jaws 16. Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt
via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010

Yes, but some people may want to stay with the virtual ribbon, which is the
FS attempt to make ribbon navigation easier for visually impaired users.
Personally, I stayed with the regular ribbon, which is fine once you get
used to it. All I'm saying is that people considering unchecking this option
need to be aware of the consequences.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via
Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

To check your settings for the Virtual Ribbon Menu in JAWS:

Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to Open
Miscellaneous.

Arrow down to Virtual Ribbon Menu. It will probably tell you that this
setting is unavailable except in the default configuration of JAWS.

To load the default configuration: Press Shift plus Control plus the letter
D as in dog.

Once your default configuration is loaded, you can Press the Up and Down
Arrow to see if your Virtual Ribbon Menu is checked or not. You want it to
be unchecked if you want all of the keyboard shortcuts to work properly. If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and press
Enter to save these settings.

I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010


Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White
via
Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual
Ribbon is checked or unchecked in your Default Configuration Menu?

This keyboard shortcut may work only if the Virtual Ribbon option under
Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V followed
by C and V and hear nothing. Tabbing yields a blank area which Jaws
speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up "Current
view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Barbara
Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

arrow over to

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Re: stubborn remnances

Mario
 

I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there? hmm...

On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in Add/Remove
Programs? If you look in your Program Files (Or Program Files x86)
folders, can you find the actual programs themselves, or are those just
dead entries in the Programs & Features Control Panel? If they're just
dead entries, they're annoying to look at but shouldn't hurt anything.

Brad

On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:

Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013
12.6.305.0


opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:

The feature you are trying to use is on a
network resource that is unavailable.

Click OK to try again, or enter an alternate path to a
folder containing the installation package
'RuntimeJAWS.msi' in the box below.
C:\Users\Mario\AppData\Local\Temp\
OK


The path
'C:\Users\Mario\AppData\Local\Temp\RuntimeJAWS.msi'
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install
the product Freedom Scientific Talking Installer 13.0.
Cancel


The installation source for this product is not
available. Verify that the source exists and that you
can access it.

I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.

how to cleanly remove both talking installers?

_______________________________________________
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Re: Accessing Windows 10 Start Menu Search Results

Michal Nowicki <mnowicki4@...>
 

That's not what I meant. WindowEyes does not read all results
automatically, only the one that has focus. That is how JAWS behaved in
Windows 7, 8, and 8.1.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kimsan via Jfw
Sent: Sunday, August 9, 2015 5:10 PM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Kimsan <kimsansong@gmail.com>
Subject: RE: Accessing Windows 10 Start Menu Search Results

I down arrow to list the results.
I think it would be annoying if jaws read hundreds of results
automatically...

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michal Nowicki
via Jfw
Sent: Sunday, August 9, 2015 11:34 AM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Michal Nowicki <mnowicki4@icloud.com>
Subject: Accessing Windows 10 Start Menu Search Results

Dear List,



I wanted to let you all know that the latest version of WindowEyes (9.2.1)
does read search results automatically in Windows 10. So, if you have
Office 2010 or later, you can take advantage of this by installing
WindowEyes for Office users, at least until FS releases a fix.



Michal

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Help with recurring Windows Explorer problem

Kramlinger, Keith G., M.D.
 

Hi,

Running Windows 7 Professional 64-bit and latest JAWS 16.

When I go in to Windows Explorer and look at folders and files, it seems to hang on me.

I get the following message after receiving a dialog to Wait for program to resume or Exit the program. What does this mean, and what should I do next? Thanks.


explorer.exe
explorer.exe dialog
explorer.exe
The remote procedure call failed and did not execute.
OK


Re: changing the "view" in outlook 2010

Les Kriegler <kriegler@...>
 

Okay, what are the consequences of unchecking the use of ribbons? I
followed Bill's instructions to uncheck it, and the shortcut keys are easier
to use, but I would like to know the argument for not doing this. If it
matters, I'm running Outlook 2013 with Jaws 16. Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt
via Jfw
Sent: Sunday, August 9, 2015 3:25 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Adrian Spratt <Adrian@AdrianSpratt.com>
Subject: RE: changing the "view" in outlook 2010

Yes, but some people may want to stay with the virtual ribbon, which is the
FS attempt to make ribbon navigation easier for visually impaired users.
Personally, I stayed with the regular ribbon, which is fine once you get
used to it. All I'm saying is that people considering unchecking this option
need to be aware of the consequences.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via
Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

To check your settings for the Virtual Ribbon Menu in JAWS:

Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to Open
Miscellaneous.

Arrow down to Virtual Ribbon Menu. It will probably tell you that this
setting is unavailable except in the default configuration of JAWS.

To load the default configuration: Press Shift plus Control plus the letter
D as in dog.

Once your default configuration is loaded, you can Press the Up and Down
Arrow to see if your Virtual Ribbon Menu is checked or not. You want it to
be unchecked if you want all of the keyboard shortcuts to work properly. If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and press
Enter to save these settings.

I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010


Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White
via
Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual
Ribbon is checked or unchecked in your Default Configuration Menu?

This keyboard shortcut may work only if the Virtual Ribbon option under
Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V followed
by C and V and hear nothing. Tabbing yields a blank area which Jaws
speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013, and
pressing alt V, C, V, while in the inbox of Outlook brings up "Current
view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Barbara
Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the suggestion
to change the view menu, I need to know how to do this. The
suggestion, alt-V, c, v, did not work for me. When I bring up the
ribbons menu and enter on the "view" menu, nothing happens. It just
says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

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Re: Accessing Windows 10 Start Menu Search Results

Kimsan <kimsansong@...>
 

I down arrow to list the results.
I think it would be annoying if jaws read hundreds of results
automatically...

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michal Nowicki
via Jfw
Sent: Sunday, August 9, 2015 11:34 AM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Michal Nowicki <mnowicki4@icloud.com>
Subject: Accessing Windows 10 Start Menu Search Results

Dear List,



I wanted to let you all know that the latest version of WindowEyes (9.2.1)
does read search results automatically in Windows 10. So, if you have
Office 2010 or later, you can take advantage of this by installing
WindowEyes for Office users, at least until FS releases a fix.



Michal

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Re: repairing jaws

Les Kriegler <kriegler@...>
 

Hi,

Can you provide the syntax for repairing Jaws from the command line? I
tried the syntax provided on this ist, but all I heard was Jaws
Professional. I did some troubleshooting with an FS rep last week and I was
able to type in Jaws16 followed by another syntax and that worked, so I
think Jaws16 is being seen. Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Nicki keck via
Jfw
Sent: Sunday, August 9, 2015 3:28 PM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Nicki keck <jesusgirl71@gmail.com>
Subject: RE: repairing jaws

I am not the one who tried to connect to his computer, but I did get him
afterward. Whenever he calls in, we groan because honestly, the man cannot
hear what you say to him. If you connect to him via tandem, the way you
have to give him the code is he will say,
"1, 2, 3" and you stop him at the right number/letter. H knows how many
letters and numbers, but still.

When I got him, he asked me if it was hard to repair JAWS. I told him it
might be or might not, as that is subjective, but I did think it would be
hard for me to try to explain to him how to do it. I knew I'd never get
across to him how to do it with his hearing problems. He didn't understand
and just kept asking if it is hard to repair JAWS. I finally told him it
might or might not be depending on his computer abilities and I don't know
if he understood, but he hung up. That is why whoever it was probably told
him he needed a sighted person because if she couldn't stay connected, then
trying to walk him through it would be impossible, and I am not
exaggerating. Usually, if you try to explain something to him, he will
eventually try to get one of his family members on the phone and have you
explain it to them and then they will yell loudly to him and try to get him
to understand. Usually they will tell him something bluntly like Addison
you can't do it or Addison you have to upgrade JAWS or whatever and tell him
they'll come over and help him later. He doesn't necessarily need a sighted
person, but he does need someone who can hear. Doubt anyone who could come
to help him would be blind and hearing so in that case a sighted person
would be necessary. He is really hard to work with. If you can get
connected via tandem, what Keith has done, and it was actually a good idea,
is to open his notepad and type to him what he wanted to say and then have
JAWS read it to him. He seems to be able to understand JAWS better. But he
needs to be using relay, and if there are connection problems with tandem
then it's hopless, literally. I might have tried to help him with tandem
but he just kept asking is it hard to repair JAWS and I couldn't get
anything at all across to him.


-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of O.Addison
Gethers via Jfw
Sent: Sunday, August 09, 2015 3:08 PM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: O.Addison Gethers <o.addisongethers@gmail.com>
Subject: FW: repairing jaws



-----Original Message-----
From: O.Addison Gethers [mailto:O.AddisonGethers@gmail.com]
Sent: Saturday, August 08, 2015 8:13 PM
To: The Jaws for Windows support mailing list
Subject: FW: repairing jaws



-----Original Message-----
From: O.Addison Gethers [mailto:O.AddisonGethers@gmail.com]
Sent: Saturday, August 08, 2015 8:47 AM
To: 'The Jaws for Windows support list.'
Subject: RE: repairing jaws

Hello there,
I need to know how to repaired Jaws 16 ? I never know how to repaired jaws
and download from fs website but I have jaws 16 disc !! One of FS support
was trying to do it for me but when she try to jaws tandem she couldn't stay
connect because jaws crashed so she told me that I need to repaired jaws and
download from FS website ! Here what she say in e-mail below !!
Hi,

Here is what I was trying to say on the phone. It seems to me that your jaws
needs to be repaired. when I tried to do tandem while we were on the phone,
jaws stopped speaking and then the tandem crashed, and I could not stay
connected to your computer. it would be helpful if there was a sighted
person on hand to help do the repair since I cannot stay connected to your
computer through tandem. In order to repair jaws, we need to download jaws
from the freedom scientific web site, and then run a repair.

Is it hard for me to repaired jaws without sighter help and I'm hard of
hearing ?
Addison


-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler
via Jfw
Sent: Friday, August 07, 2015 11:06 PM
To: 'The Jaws for Windows support list.'
Cc: Les Kriegler
Subject: RE: repairing jaws

Hi,

I typed from the run dialog, jaws16 /type repair and only heard Jaws
Professional. Can you provide the syntax again? Thanks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mike and Jenna
via Jfw
Sent: Friday, August 7, 2015 10:25 PM
To: 'The Jaws for Windows support list.'
Cc: Mike and Jenna
Subject: RE: repairing jaws

Hi,

I am not sure if this has been responded to or not but if you go to the run
box brous to ware you have your jaws.exe then hitand hit space and at the
end do /type repair and that will work as well.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Les Kriegler
via Jfw
Sent: Thursday, August 06, 2015 6:56 AM
To: 'The Jaws for Windows support list.' <jfw@lists.the-jdh.com>
Cc: Les Kriegler <kriegler@nycap.rr.com>
Subject: RE: repairing jaws

Mark, I think if you run the jfw.exe file, you will eventually be given an
option to perform a repair of Jaws.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mark Furness
via Jfw
Sent: Thursday, August 6, 2015 6:52 AM
To: Jfw@lists.the-jdh.com
Cc: Mark Furness
Subject: repairing jaws

Every time I start my computer, jaws keeps on saying there is 2 things that
are not installed correctly. I have tried a reboot as it suggested. But,
that did not fix the problem. It also suggested to do a repair. All I haave
is the downloaded filees. How then do I do a repair?

Thank you for getting me out of this mess!!!

Mark
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Re: changing the "view" in outlook 2010

Kramlinger, Keith G., M.D.
 

There is a Santa Claus!!! And, in August, too!

Many, many, many thanks.

Keith

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White via Jfw
Sent: Sunday, August 09, 2015 4:52 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

Hi, Keith. There is also a very good pdf document with all Outlook2010
keyboard shortcuts.
On Google, Look up the following:

Outlook2010 from the keyboard, pdf, Karlen

If you put those terms into the Google search box exactly as typed, you will
get a page with a pdf document which gives all shortcuts for Outlook2010.

Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Kramlinger, Keith G., M.D. via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Kramlinger, Keith G., M.D." <kramlinger.keith@mayo.edu>
Sent: Sunday, August 09, 2015 2:23 PM
Subject: RE: changing the "view" in outlook 2010


Office 2010 laptop (if that matters). Thanks.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill White
via Jfw
Sent: Sunday, August 09, 2015 4:08 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

Which Keyboard shortcuts are you looking for? Office 2007, Office 2010, or
what?
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Kramlinger, Keith G., M.D. via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Kramlinger, Keith G., M.D." <kramlinger.keith@mayo.edu>
Sent: Sunday, August 09, 2015 1:32 PM
Subject: RE: changing the "view" in outlook 2010


Any ideas where I can get a document that shows all the keyboard
shortcuts? Thank, Keith

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:02 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

My view is that, if you know all the keyboard shortcuts, or if you
have access to a document that shows all of them, the shortcuts are
easier than trying to navigate the ribbon, whether or not it is the
Virtual Ribbon.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@lists.the-jdh.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Adrian Spratt" <Adrian@AdrianSpratt.com>
Sent: Sunday, August 09, 2015 12:24 PM
Subject: RE: changing the "view" in outlook 2010


Yes, but some people may want to stay with the virtual ribbon, which
is the FS attempt to make ribbon navigation easier for visually
impaired users. Personally, I stayed with the regular ribbon, which
is fine once you get used to it. All I'm saying is that people
considering unchecking this option need to be aware of the consequences.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 09, 2015 3:07 PM
To: The Jaws for Windows support list.
Cc: Bill White
Subject: Re: changing the "view" in outlook 2010

To check your settings for the Virtual Ribbon Menu in JAWS:

Press JAWS KEY plus F2. Arrow down to Settings Center and press Enter.
Press the letter M until it says Miscellaneous. Press Right Arrow to
Open Miscellaneous.

Arrow down to Virtual Ribbon Menu. It will probably tell you that
this setting is unavailable except in the default configuration of JAWS.

To load the default configuration: Press Shift plus Control plus the
letter D as in dog.

Once your default configuration is loaded, you can Press the Up and
Down Arrow to see if your Virtual Ribbon Menu is checked or not. You
want it to be unchecked if you want all of the keyboard shortcuts to
work properly.
If
it is checked, press the Space Bar to uncheck it. Then Tab to OK and
press Enter to save these settings.

I hope this helps you.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Carolyn Arnold via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Carolyn Arnold" <4carolyna@windstream.net>
Sent: Sunday, August 09, 2015 11:29 AM
Subject: RE: changing the "view" in outlook 2010


Where is it that you go to check about the virtual ribbon?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Bill
White via Jfw
Sent: Sunday, August 9, 2015 1:33 PM
To: The Jaws for Windows support list. <jfw@lists.the-jdh.com>
Cc: Bill White <billwhite92701@dslextreme.com>
Subject: Re: changing the "view" in outlook 2010

Hi, Les and Barbara. Could this problem with pressing:
ALT plus V, followed by C, followed by V, be related to whether the
Virtual Ribbon is checked or unchecked in your Default Configuration
Menu?

This keyboard shortcut may work only if the Virtual Ribbon option
under Miscellaneous is unchecked.
Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Les Kriegler via Jfw" <jfw@lists.the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Cc: "Les Kriegler" <kriegler@nycap.rr.com>
Sent: Sunday, August 09, 2015 10:07 AM
Subject: RE: changing the "view" in outlook 2010


Hi,

I'm having the same problem Barbara is having. I press Alt-V
followed by C and V and hear nothing. Tabbing yields a blank area
which Jaws speaks.

Les

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Kevin
Hourigan via Jfw
Sent: Sunday, August 9, 2015 12:01 PM
To: 'The Jaws for Windows support list.'
Cc: Kevin Hourigan
Subject: RE: changing the "view" in outlook 2010

Hello Barbra,
I am using Windows 7, 64 bit, Jaws 16.0. 4350, and Outlook 2013,
and pressing alt V, C, V, while in the inbox of Outlook brings up
"Current view group box", with a list of options, Cheers Kevin.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of
Barbara Hansen via Jfw
Sent: August-08-15 12:33 PM
To: Jfw lists <jfw@lists.the-jdh.com>
Cc: Barbara Hansen <the2skibears@embarqmail.com>
Subject: changing the "view" in outlook 2010

Hi List friends,



Regarding the info on losing messages in outlook, and the
suggestion to change the view menu, I need to know how to do this.
The suggestion, alt-V, c, v, did not work for me. When I bring up
the ribbons menu and enter on the "view" menu, nothing happens. It
just says "blank". I also tried arrowing and tabbing and still says
"blank".



Any suggestions would be greatly appreciated.



Barbara

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__________ Information from ESET NOD32 Antivirus, version of virus
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The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus
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The message was checked by ESET NOD32 Antivirus.

http://www.eset.com





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__________ Information from ESET NOD32 Antivirus, version of virus
signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus
signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com





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__________ Information from ESET NOD32 Antivirus, version of virus
signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus
signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com





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__________ Information from ESET NOD32 Antivirus, version of virus
signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus signature database 12068 (20150809) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com





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