Date   
moderated Re: Amazon checkout with JAWS 2020

Richard Turner
 

Anyone having issues with Amazon accessibility, please call: 1-888-283-1678

 

 

 

Richard

moderated Re: opening a screenshot with Microsoft outlook 2016

David Kingsbury
 

Hello,

Normally, you should be able to access it the same as any other attachment. That is, open the message and hit shift tab once to place focus on it. You can then hit enter to be given various options on what to do with it. That said, your problem may be that you are using a very old version of JAWS.  Probably time to update to JAWS 2020 with the annual license. 

David

moderated Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: How to create a new folder

Dave Durber
 

Hello Alison:

Personally, I have always hated, loathed and detested the ribbon system, first introduced in Office 2007. And, now that it has been included in File Manager for Windows 10, I hate, loath and detest it, even more.

Dave Durber

----- Original Message -----
From: "CJ &AA MAY" <chrisalismay@...>
To: <main@jfw.groups.io>
Sent: Sunday, February 23, 2020 12:11 PM
Subject: Re: How to create a new folder


It is amazing how many different ways there are to do the same thing. I think the control shift n to open a new folder is probably the easiest but I only discovered this after months of going to the view tab on the ribbon and shift tabbing back to "create new folder".
Alison
easis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: 23 February 2020 00:33
To: main@jfw.groups.io
Subject: Re: How to create a new folder

open a context menu where you want to create the folder. then press enter on new, there you will have the option to create a folder,bit map image, text document etc.

-----Original Message-----
From: Shirley Tracy
Sent: Saturday, February 22, 2020 4:24 PM
To: main@jfw.groups.io
Subject: How to create a new folder



Hi Listers,



Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a
new folder. It used to be really easy, but I can’t do it the way I used to.
Please help.



Thanks for any help.



Clueless,



Shirley Tracy





Shirley Tracy

moderated Re: Amazon checkout with JAWS 2020

Adrian Spratt
 

Amazon checkout works fine with Chrome. Not broken at all.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 10:42 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: opening a screenshot with Microsoft outlook 2016

Richard Turner
 

It sounds like it is embedded rather than a clear attachment.

Not sure how to deal with those.

Maybe try the File menu and Save All Attachments?

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Sunday, February 23, 2020 5:48 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: Amazon checkout with JAWS 2020

Richard Turner
 

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Amazon checkout with JAWS 2020

Shirley Tracy
 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: How to create a new folder

Jason White
 

It's documented in Microsoft's list of keyboard shortcuts, under File Explorer:
https://support.microsoft.com/en-us/help/12445/windows-keyboard-shortcuts

On 2/23/20, 07:11, "CJ &AA MAY" <main@jfw.groups.io on behalf of chrisalismay@...> wrote:

It is amazing how many different ways there are to do the same thing. I think the control shift n to open a new folder is probably the easiest but I only discovered this after months of going to the view tab on the ribbon and shift tabbing back to "create new folder".
Alison
easis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: 23 February 2020 00:33
To: main@jfw.groups.io
Subject: Re: How to create a new folder

open a context menu where you want to create the folder. then press enter on new, there you will have the option to create a folder,bit map image, text document etc.

-----Original Message-----
From: Shirley Tracy
Sent: Saturday, February 22, 2020 4:24 PM
To: main@jfw.groups.io
Subject: How to create a new folder



Hi Listers,



Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a
new folder. It used to be really easy, but I can’t do it the way I used to.
Please help.



Thanks for any help.



Clueless,



Shirley Tracy





Shirley Tracy

moderated Re: opening a screenshot with Microsoft outlook 2016

george b
 

Forward the email to my email address and I will look

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:52
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

It's not reading where the attachment is so I can't open it.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Sunday, February 23, 2020 08:48 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: opening a screenshot with Microsoft outlook 2016

Jason White
 

Make sure the sender is giving you HTML-formatted mail, or plain text, not the old format that Microsoft Outlook used to generate – I think it was based on RTF.

 

At least in older versions of Microsoft Outlook (e.g., 2013), it was hard to find attachments in those messages.

 

With current Microsoft Outlook, it’s Shift+Tab after you open the message.

 

From: <main@jfw.groups.io> on behalf of "John J. Fioravanti, Jr." <fioresq1@...>
Reply-To: <main@jfw.groups.io>
Date: Sunday, February 23, 2020 at 08:07
To: <main@jfw.groups.io>
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: opening a screenshot with Microsoft outlook 2016

John J. Fioravanti, Jr.
 

It's not reading where the attachment is so I can't open it.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Sunday, February 23, 2020 08:48 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: opening a screenshot with Microsoft outlook 2016

george b
 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: opening a screenshot with Microsoft outlook 2016

John J. Fioravanti, Jr.
 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated opening a screenshot with Microsoft outlook 2016

John J. Fioravanti, Jr.
 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: How to create a new folder

CJ &AA MAY
 

It is amazing how many different ways there are to do the same thing. I think the control shift n to open a new folder is probably the easiest but I only discovered this after months of going to the view tab on the ribbon and shift tabbing back to "create new folder".
Alison
easis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: 23 February 2020 00:33
To: main@jfw.groups.io
Subject: Re: How to create a new folder

open a context menu where you want to create the folder. then press enter on new, there you will have the option to create a folder,bit map image, text document etc.

-----Original Message-----
From: Shirley Tracy
Sent: Saturday, February 22, 2020 4:24 PM
To: main@jfw.groups.io
Subject: How to create a new folder



Hi Listers,



Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a
new folder. It used to be really easy, but I can’t do it the way I used to.
Please help.



Thanks for any help.



Clueless,



Shirley Tracy





Shirley Tracy

moderated Re: How to create a new folder

Dave Durber
 


Hello Shirley:
 
the short cut keystroke to create a new folder in Windows 10 is, CTRL+SHIFT+N
 
Dave Durber
 

----- Original Message -----
Sent: Sunday, February 23, 2020 12:24 AM
Subject: How to create a new folder

Hi Listers,

 

Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a new folder. It used to be really easy, but I can’t do it the way I used to. Please help.

 

Thanks for any help.

 

Clueless,

 

Shirley Tracy

 

 

Shirley Tracy

 

moderated Re: Alt F4 Frozen

Dave Durber
 

Hello Don:

He meant Task Manager, not Device manager.

Dave durber

----- Original Message -----
From: "Don Walls" <donwalls@...>
To: <main@jfw.groups.io>
Sent: Saturday, February 22, 2020 7:18 PM
Subject: Re: Alt F4 Frozen


When I hit control alt delete, I can get to task manager but not device manager.

-----Original Message-----
From: Rick Mladek
Sent: Saturday, February 22, 2020 11:01 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Don,

hit control +alt +delete key (above arrow keys)
arrow down to device manager and hit enter
arrow down until you hear programs currently running. Microsoft Word for
example.
If this is what is not being able to close, once you hear the MS Word, hit
tab key until you hear close program and hit enter. It may take a few
attempts hitting the close program button and may also take a few seconds to
close the program. If other programs are needing closed, shift tab back to
the list and arrow up or down until you hear the next program needing
closed. again hit tab until you hear close program and hit enter. Repeat as
needed...

Rick

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 1:02 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Thanks for your response. I can't use F4 with other functions. Not sure
what task manager is or how to use it.

-----Original Message-----
From: Abraham Sweiss
Sent: Friday, February 21, 2020 11:19 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen


Are you able to use alt +4 to kill other applications?

Are you able to kill the problematic apps using the task manager and task
function?

Thanks,abraham

On Feb 22, 2020, at 2:06 AM, Don Walls <donwalls@...> wrote:

I'm not sure what model of keyboard I have. It has a number pad, if
that's what you're asking.

Don


-----Original Message----- From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online. He ran into a snag, so started again with a
fresh format and we sent the completed form off. I could not close the
first form but shut down the computer. I don't know if it's related, but
since then I cannot close Word files or emails. I can open and read them
and move them, but I can't close them. If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there. I assume that somehow I've frozen the Alt F4
function. My only resort is to shut down the computer. When I start it
up again, emails I've deleted both from In and Deleted folders reappear.
Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a
few weeks.

I'd appreciate any help.

Don



















moderated Re: How to create a new folder

Shirley Tracy
 

Hi David,

 

Thanks. I used to hit control+ N. And that doesn’t work any more. Didn’t know about control + shift + N.

 

 

Shirley Tracy

 

From: David Goldfield
Sent: Saturday, February 22, 2020 7:31 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

Hi.

The quickest way to create a new folder is to first open the folder that you want the folder to be created in. In other words, if you want to create a subfolder in your Documents folder open the Documents folder. Next, press shift-ctrl-N. You will be in an edit field. Type the name of the folder that you want to create, followed by the enter key.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 2/22/2020 7:24 PM, Shirley Tracy wrote:

Hi Listers,

 

Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a new folder. It used to be really easy, but I can’t do it the way I used to. Please help.

 

Thanks for any help.

 

Clueless,

 

Shirley Tracy

 

 

Shirley Tracy

 

 

moderated Re: How to create a new folder

Shirley Tracy
 

Thanks.

 

Shirley

 

 

Shirley Tracy

 

From: netbat66
Sent: Saturday, February 22, 2020 7:33 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

open a context menu where you want to create the folder. then press enter on

new,  there you will have the option to create a folder,bit map image, text

document etc.

 

-----Original Message-----

From: Shirley Tracy

Sent: Saturday, February 22, 2020 4:24 PM

To: main@jfw.groups.io

Subject: How to create a new folder

 

 

 

Hi Listers,

 

 

 

Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a

new folder. It used to be really easy, but I can’t do it the way I used to.

Please help.

 

 

 

Thanks for any help.

 

 

 

Clueless,

 

 

 

Shirley Tracy

 

 

 

 

 

Shirley Tracy