Date   

moderated Re: Help with Dropbox please

Zel Iscel
 

All sorted! I cancelled my subscription through Paypal. Whew!

 

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Zel Iscel
Sent: Friday, 22 January 2021 1:35 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

Hi Mike,

 

I can’t log in to my account. I keep getting a message saying my account is disabled.

 

I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.


Stay safe and take care.  Mike.

----- Original Message -----

From: Zel Iscel

Sent: Thursday, January 21, 2021 8:48 AM

Subject: Help with Dropbox please

 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


moderated J2021.2012.57.400-any installation problems & questions!

Shan Noyes
 

Hi all!

 

First I’ve reached out to Vispero support and asked my questions.  Unfortunately am attending a summit so can’t place a phone call to them til Monday.

 

Has anyone experienced problems with the J2021.2012.57.400-any that was published Tuesday?

 

I grabbed it yesterday and installed it last night.  I had the early January jaws 2021 running successfully on my system.

 

Anyways, after installing it I rebooted and now jaws2021 will not run.  So I started the J2021.2012.57.400-any again and it immediately said that it needed to run a repair.  So I did. But it comes back immediately and crashes.

 

Yes, I’m working on an account that has admin rights on my system.

 

So looking for things I can do to get the repair working etc. or things I can try while waiting for Monday so I can talk to Vispero support.

 

My work station is windows 10 19.09 patched up to date. Reason for older windows 10 build is corporate company requirements.

 

Thanks all for your suggestions.

 

Have a good day.

 

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.


moderated YouTube subscriptions questions and best practices

Van Lant, Robin
 

Hi,

I’m finding more reasons that I want to follow a certain channel on YouTube, such as the Freedom Scientific tutorial videos.  I’m assuming this would make it easier to find the channel and look for videos I might want to watch.  Is subscribing to the channel the correct method?  Does it work well with JAWS?  Do I need a YouTube account for this? 

 

Thanks.

 

Using Windows 10, JAWS 2021, Office 365 and MS Edge.

Robin Van Lant

 




KeyCorp Public This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

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If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: Help with Dropbox please

Zel Iscel
 

Hi Mike,

 

I can’t log in to my account. I keep getting a message saying my account is disabled.

 

I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.


Stay safe and take care.  Mike.

----- Original Message -----

From: Zel Iscel

Sent: Thursday, January 21, 2021 8:48 AM

Subject: Help with Dropbox please

 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


moderated Re: I can't get jaws 19 or 20 to install.

Orlando Enrique Fiol
 

At 06:43 PM 1/19/2021, Jim Rawls wrote:
I am running windows tem and have jaws 18 on the computer. I tried
installing 19 and 20 from the Internet, and also tried the off line
installers for both and got nowhere. The installer would fail at 50%. Any
ideas on how to fix this?

I've encountered this problem with every JAWS build since 2018. The simplest solution to try first is to use Apps and Features or CCleaner to remove all Freedom Scientific components. If that doesn't work, download Microsoft's Program Install and Uninstall Troubleshooter. This is a utility that attempts to uninstall applications by removing their registry entries. Once you run the utility, select Advanced mode, leave the box checked to run in administrator mode, press enter, select Uninstall, wait for the list of applications to populate and use first-letter navigation to select the first of a dozen Freedom Scientific components. Tab to Try Uninstall and wait a few minutes. Once the component has been removed, the utility will prompt you to close it. Sadly, there's no way to select multiple applications/components or to continue using the same instance of this utility, so you must repeat the entire process for each component. Some of the Freedom Scientific components will require a reboot, but you can uninstall them all, then reboot once at the end.
Once all those components have been removed, navigate in the control panel to Add/Remove programs and remove all instances of the Microsoft C++Redistributable components. There will be components by year, sometimes going back as far as 2008. Microsoft also makes a command-line utility that uninstalls and reinstalls them all. This is apparently necessary because when JAWS installs, it also installs these components, so they must be gone before the JAWS install starts, else it will fail.
Hopefully, these solutions have worked; attempt to reinstall JAWS after removing each set of components. But, the ultimate solution is not pretty. First, manually delete all Freedom Scientific directories from Program Files, Program files (X86) and Program Data. Then, open Regedit and search for Freedom Scientific or JAWS. Delete all the registry keys. After that, Regedit will keep searching the registry for a long time, but don't be discouraged. You will then begin to see other Freedom Scientific entries. Some will appear in the value pane. When they do, shift+tab to the tree view and remove their corresponding keys.
All this is necessary because JAWS often does not install or uninstall properly, so it can't be reinstalled.
Orlando Enrique Fiol
Charlotte, North Carolina
Professional Pianist/Keyboardist, Percussionist and Pedagogue
Ph.D. in Music theory
University of Pennsylvania: November, 2018
Home: (980) 585-1516
Mobile: (267) 971-7090


moderated Re: Interesting Microsoft Word Issue

 

On Thu, Jan 21, 2021 at 12:08 PM, Mike B wrote:
Yes, you can add or remove different items
-
Good to know, as I'd never tweaked these.

That being said, the steps you gave all the way up through getting the context menu expanded and checking/unchecking items in the status bar display list are all MS-Word native commands.

I say this because, in my opinion and experience, it is critical for any computer user to know "what controls what."  And the commands used to do this status bar tweaking work whether or not a screen reader is involved in any way.

Obviously, the JAWS+PageDown command is a screen reader command that is processed by the screen reader unless you were to use pass through, in which case it scrolls approximately half a page at a time (presuming JAWS=Insert, which I will) as a native Word command.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Help with Dropbox please

Mike B.
 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.

Stay safe and take care.  Mike.

----- Original Message -----
From: Zel Iscel
Sent: Thursday, January 21, 2021 8:48 AM
Subject: Help with Dropbox please

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


moderated Re: Interesting Microsoft Word Issue

Mike B.
 


Yes, you can add or remove different items that you want spoken when the, Jaws key + Page down, keystroke is invoked to read the status line. 
 
While in Word press the, F6 key, until you hear, Status bar.  
 
Press the applications key or shift + F10 to open the context menu. 
 
Now arrow up / down the list of items checking or unchecking what you want heard or not heard when invoking the, Jaws key + Pabe down, keystroke.  When finished just press escape and your changes will be saved.

Stay safe and take care.  Mike.

----- Original Message -----
Sent: Thursday, January 21, 2021 8:49 AM
Subject: Re: Interesting Microsoft Word Issue

On Thu, Jan 21, 2021 at 11:36 AM, Richard Turner wrote:
insert-numpad3 reads the status line.
-
I didn't think you could remove word count and page count from the status bar, but perhaps you can.  The zoom information is a part of the status bar as well, but it's at "the opposite end" from the page count and word count.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Interesting Microsoft Word Issue

Tom Behler
 

Thanks for this also, Adrian.

 

I guess there are more ways than one to get this info.

 

Learned something today.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, January 21, 2021 11:47 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Tom,

 

I’ve given up on getting word counts out of the insert-3 status line command. There was a way to restore that detail to the status line, but in my experience it didn’t stick. Instead, I press F6, then arrow down two or three times.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, January 21, 2021 11:00 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Marie:

 

Sorry for the confusion.

 

I mis-stated my original action.

 

When I hit control end to get to the bottom of the document, and then hit insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marie
Sent: Thursday, January 21, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Ctrl Home takes you to the top of the documentnot the end.

 

From: Tom Behler

Sent: Thursday, January 21, 2021 6:41 AM

To: jfw list

Subject: Interesting Microsoft Word Issue

 

Hello.

 

I’ve just noticed that after hitting control home to get to the bottom of a Microsoft Word file, and then hitting insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

 


moderated Re: Interesting Microsoft Word Issue

Tom Behler
 

Thanks, Brian.

 

I’ll keep this shortcut suggestion in mind.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, January 21, 2021 11:29 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Tom,

         Presuming that INS+NumPad 3 used to invoke the MS-Word Word Count dialog, you could just use the Word shortcut ALT+R,W.

         If it didn't, I can't be of much help.  I know that sometimes JAWS does its own custom thing through scripting that makes information more easily accessible, and if that's the case you were probably not getting the MS-Word Word Count dialog.  But they also have had the habit, on occasion, of introducing a JAWS shortcut that is just an alternate way of invoking a native shortcut, and I hate that because it's generally unnecessary and the JAWS shortcut often saves zero, or sometimes one, keystroke over the native program command.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Interesting Microsoft Word Issue

Tom Behler
 

Leo:

 

Thanks to the suggestion from another list member, I’ve now gotten things back to the way I want them.

 

Not sure how things got changed, though.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Leo
Sent: Thursday, January 21, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Hi, I’m using Jaws 2021 second January update, and Microsoft Word Subscription Version 16.0.13530.20368, and I’m not experiencing

What you have described although I’m experiencing a different issue related to text attributes in Word.

 

 

 

Best,

     Leo Bado.

 

"It seems to me that I will always be happy in the place where I am not." Paul Auster. "City of Glass"

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, January 21, 2021 10:00 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Marie:

 

Sorry for the confusion.

 

I mis-stated my original action.

 

When I hit control end to get to the bottom of the document, and then hit insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marie
Sent: Thursday, January 21, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Ctrl Home takes you to the top of the documentnot the end.

 

From: Tom Behler

Sent: Thursday, January 21, 2021 6:41 AM

To: jfw list

Subject: Interesting Microsoft Word Issue

 

Hello.

 

I’ve just noticed that after hitting control home to get to the bottom of a Microsoft Word file, and then hitting insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

 


moderated Re: Interesting Microsoft Word Issue

 

By the way, if you are someone who uses the Navigation Pane, you need only hit F6 two times to get to the status bar.  The first puts you in to the edit box for searching in the Navigation Pane, the second to the page count item in the status bar.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Jaws 2021 and text Attributes in MS Word

Mike B.
 

Hi Leo,
 
Have you updated J2021 with the update that came out yesterday?  I don't know if this will fix your problem but, give it a try.  This update stopped that
popping sound that so many people were having, so maybe it'll clear up your issue as well.  The download link and what's new with this release is below.
 
32 & 64 bit download link:
 
https://jaws2021.vfo.digital/2021.2012.57.400/4AD070D7-B284-424D-97A4-85ACBB926A1E/J2021.2012.57.400-any.exe
 
What's new:
 
Enhancements in JAWS 2021.2012.57 (January 19, 2021)
This update addresses a few key issues that were reported shortly after the January 2021 release.
To download the latest release, click on the link above
 
You must be logged on as an administrator to install this software.
list of 8 items
• A new feature was introduced earlier this month, designed to let a user change the volume of JAWS speaking or the system volume itself using a layered
keystroke: INSERT+SPACE, V followed by J for JAWS or S for System. Since this change, Eloquence users reported hearing Ticks when reading and typing, especially
around the letter O. We also had reports of the volume randomly changing when reading documents or web pages. These issues are now resolved.
•  Resolved an issue where pressing INSERT+ALT+SPACEBAR was not starting the Voice Assistant in JAWS or Fusion.
• The JAWS voice commands to speak faster or slower now adjusts the speech in larger increments.
• Addressed an issue where JAWS was not reading table headings in Excel.
• Added a new JAWS Dictionary entry for "DocuSign."
• When spell checking a document in Word, resolved an issue where JAWS was not reading as expected when navigating by word through the text containing
the error.
• Resolved an issue where attachments were not being reported correctly in the Danish version of Outlook 2019.
• In the Italian version of JAWS, addressed an issue where the keystrokes to access the Braille and Text Viewer layer, as well as the Volume layer, were
not working as expected.
list end
 

Stay safe and take care.  Mike.

----- Original Message -----
From: Leo
Sent: Thursday, January 21, 2021 8:22 AM
Subject: Jaws 2021 and text Attributes in MS Word

Hello,

I’m using Jaws 2021, and since the second January update, whenever I apply some text Attribute  to any text, Jaws verbalizes twice the action, for instance, if I apply  underlined text to a phrase, Jaws will verbalize underline on underline on.. This happens only in a word document, it does not happen, for instance, in outlook.

I’m using Microsoft Word Subscription Version 16.0.13530.20368

 

Is this happening to someone else?

 

 

Best,

     Leo Bado.

 

"It seems to me that I will always be happy in the place where I am not." Paul Auster. "City of Glass"

 


moderated Re: Interesting Microsoft Word Issue

 

On Thu, Jan 21, 2021 at 11:47 AM, Adrian Spratt wrote:
Instead, I press F6, then arrow down two or three times
-
And this is another instance where another of the native MS-Word shortcuts works and, to my mind, is preferable.  If the Navigation Pane is not open that F6 throws focus to the status bar and then you can use the left/right or up/down arrow keys to traverse the various components of the status bar.

You can count on the program's native shortcuts, regardless of the program, to work reliably unless there is something really odd with the program installation itself.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Interesting Microsoft Word Issue

 

On Thu, Jan 21, 2021 at 11:36 AM, Richard Turner wrote:
insert-numpad3 reads the status line.
-
I didn't think you could remove word count and page count from the status bar, but perhaps you can.  The zoom information is a part of the status bar as well, but it's at "the opposite end" from the page count and word count.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Help with Dropbox please

Zel Iscel
 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


moderated Re: Interesting Microsoft Word Issue

Adrian Spratt
 

Tom,

 

I’ve given up on getting word counts out of the insert-3 status line command. There was a way to restore that detail to the status line, but in my experience it didn’t stick. Instead, I press F6, then arrow down two or three times.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, January 21, 2021 11:00 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Marie:

 

Sorry for the confusion.

 

I mis-stated my original action.

 

When I hit control end to get to the bottom of the document, and then hit insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marie
Sent: Thursday, January 21, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: Interesting Microsoft Word Issue

 

Ctrl Home takes you to the top of the documentnot the end.

 

From: Tom Behler

Sent: Thursday, January 21, 2021 6:41 AM

To: jfw list

Subject: Interesting Microsoft Word Issue

 

Hello.

 

I’ve just noticed that after hitting control home to get to the bottom of a Microsoft Word file, and then hitting insert numpad 3,  I can no longer get information about the file, such as number of pages, etc..

 

When I do this, I now hear focus, zoom in, zoom out, zoom 100%..

 

Does anyone know what might have changed here, and how I can get my original document file information back?

 

I’m using Jaws 2021, Windows 10, and Office 365 here.

 

I wonder if this is the result of yet another Microsoft 365 update?

 

Thank you!

 

Tom Behler

 

 

 


moderated Re: Interesting Microsoft Word Issue

Richard Turner
 

Once again, I agree with Brian, JAWS coming up with costom keyboard commands that do not add anything that the native program does already with existing shortcuts is annoying at the very least. People end up not knowing that the insert key exists because Jaws calls it the Jaws key. 
insert-numpad3 reads the status line. You may have to go into the Word settings and add word count back to the status line. 
Or just use the default shortcut Brian gave. 


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Jan 21, 2021, at 8:29 AM, Brian Vogel <britechguy@...> wrote:

Tom,

         Presuming that INS+NumPad 3 used to invoke the MS-Word Word Count dialog, you could just use the Word shortcut ALT+R,W.

         If it didn't, I can't be of much help.  I know that sometimes JAWS does its own custom thing through scripting that makes information more easily accessible, and if that's the case you were probably not getting the MS-Word Word Count dialog.  But they also have had the habit, on occasion, of introducing a JAWS shortcut that is just an alternate way of invoking a native shortcut, and I hate that because it's generally unnecessary and the JAWS shortcut often saves zero, or sometimes one, keystroke over the native program command.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: Interesting Microsoft Word Issue

 

Tom,

         Presuming that INS+NumPad 3 used to invoke the MS-Word Word Count dialog, you could just use the Word shortcut ALT+R,W.

         If it didn't, I can't be of much help.  I know that sometimes JAWS does its own custom thing through scripting that makes information more easily accessible, and if that's the case you were probably not getting the MS-Word Word Count dialog.  But they also have had the habit, on occasion, of introducing a JAWS shortcut that is just an alternate way of invoking a native shortcut, and I hate that because it's generally unnecessary and the JAWS shortcut often saves zero, or sometimes one, keystroke over the native program command.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Jaws 2021 and text Attributes in MS Word

Leo
 

Hello,

I’m using Jaws 2021, and since the second January update, whenever I apply some text Attribute  to any text, Jaws verbalizes twice the action, for instance, if I apply  underlined text to a phrase, Jaws will verbalize underline on underline on.. This happens only in a word document, it does not happen, for instance, in outlook.

I’m using Microsoft Word Subscription Version 16.0.13530.20368

 

Is this happening to someone else?

 

 

Best,

     Leo Bado.

 

"It seems to me that I will always be happy in the place where I am not." Paul Auster. "City of Glass"

 

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